Central Singapore Beach Vacations

Front Desk personnels should be friendlier. Thank you.

The hotel has its own bakery where you can watch the pastries being made. You can purchase the pastries at the hotel restaurants. Service from housekeeping, To the concierge, to front desk. The front manager even took time out of his busy schedule to speak to me. 5 stars truely earned and deserved. Fitness center very well equipped also a center manager there for guidance. POOL very clean and well.maintained. Cooler then you may think for summer. Excellent facilities.

The restroom roof is leaking and they are not able to fix it.

Excellent clean comfy room. Good breakfast and great location

Lack of communication between manager and employee. guest service agent on the phone were helpless, reject everything when first ask, for example: ask if room is ready? Answer: no,at least one and half hour later. When I mentioned I saw a room was ready. He changed immediately said yes there’s a room ready….. the manger was promised sth, when I called on the phone, still got no no we don’t provide this. After I mentioned promise from manger, the answer changed to yes. ( no message put in the system??) Also bedleg was loosing it was like a teeter board. Bathroom door cannot be closed properly….. awful experience ever

Excellent clean comfy room. Good breakfast and great location

Lack of communication between manager and employee. guest service agent on the phone were helpless, reject everything when first ask, for example: ask if room is ready? Answer: no,at least one and half hour later. When I mentioned I saw a room was ready. He changed immediately said yes there’s a room ready….. the manger was promised sth, when I called on the phone, still got no no we don’t provide this. After I mentioned promise from manger, the answer changed to yes. ( no message put in the system??) Also bedleg was loosing it was like a teeter board. Bathroom door cannot be closed properly….. awful experience ever

Front Desk personnels should be friendlier. Thank you.

The hotel has its own bakery where you can watch the pastries being made. You can purchase the pastries at the hotel restaurants. Service from housekeeping, To the concierge, to front desk. The front manager even took time out of his busy schedule to speak to me. 5 stars truely earned and deserved. Fitness center very well equipped also a center manager there for guidance. POOL very clean and well.maintained. Cooler then you may think for summer. Excellent facilities.

The restroom roof is leaking and they are not able to fix it.