Caribbean Islands Luxury Vacations

The room was very clean and the staff was wonderful!! All of the restaurants food was absolutely amazing as well no matter when we ate! The resort itself is spotless! The bed was a little hard to me but I’m spoiled to mine. I am already looking at next year!

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

Everything was great!!! Thank

It was amazing, no need to ever leave the resort. The rooms where spacious and clean with a loaded mini that you could have restocked upon your request. Multiple Restaurants, Bars, Buffets, Pools, Shows, Activities and so on. Every staff member, no matter who it was or what their job is. They went far and above and were just so wonderful and kind, especially our Butler Bolivar.

Service, staff, grounds

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

It was amazing, no need to ever leave the resort. The rooms where spacious and clean with a loaded mini that you could have restocked upon your request. Multiple Restaurants, Bars, Buffets, Pools, Shows, Activities and so on. Every staff member, no matter who it was or what their job is. They went far and above and were just so wonderful and kind, especially our Butler Bolivar.

The room swim out room was amazing! Also, our butler Dawar was the best and is one of the many reasons we will be returning!

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

It was amazing, no need to ever leave the resort. The rooms where spacious and clean with a loaded mini that you could have restocked upon your request. Multiple Restaurants, Bars, Buffets, Pools, Shows, Activities and so on. Every staff member, no matter who it was or what their job is. They went far and above and were just so wonderful and kind, especially our Butler Bolivar.

Service, staff, grounds