Peninsular Malaysia Luxury Vacations

Lovely hotel with great staff

The staffs are incredibly attentive . Although the property is older . The service and location is unbeatable. Love the place.

The hotel is luxurious. Perfectly captures the colonial vibe. The staff, especially at check-in, did not seem to match the luxury feel of the hotel. There is no sense of welcoming the guests, and at times showing annoyance at the guests because they couldn’t navigate their own front desk system. Also, my Marriot points were not granted after checking with the front desk 3 times. And it’s still been 1 month now. On the topic of asking things 3 times, I had to also pester the front desk for a sofa bed to be set up in my parents’ room with my sister. They took 3 hours and constant pestering. They had assumed I did not pay for a 3rd guest. I had to prove it via Expedia. For a luxury hotel, this information should’ve been captured when I paid for everything upfront. Great hotel, not so great staff.

Love the staff. The room is very clean and the location is perfect. Close to every location yet it’s quiet enough to be able to relax. But the staff is very friendly and they are always helpful with directions and suggestions for good places to eat!!!

First class service all the way. Very centrally located.

The staffs are incredibly attentive . Although the property is older . The service and location is unbeatable. Love the place.

The hotel is luxurious. Perfectly captures the colonial vibe. The staff, especially at check-in, did not seem to match the luxury feel of the hotel. There is no sense of welcoming the guests, and at times showing annoyance at the guests because they couldn’t navigate their own front desk system. Also, my Marriot points were not granted after checking with the front desk 3 times. And it’s still been 1 month now. On the topic of asking things 3 times, I had to also pester the front desk for a sofa bed to be set up in my parents’ room with my sister. They took 3 hours and constant pestering. They had assumed I did not pay for a 3rd guest. I had to prove it via Expedia. For a luxury hotel, this information should’ve been captured when I paid for everything upfront. Great hotel, not so great staff.

Love the staff. The room is very clean and the location is perfect. Close to every location yet it’s quiet enough to be able to relax. But the staff is very friendly and they are always helpful with directions and suggestions for good places to eat!!!

Lovely hotel with great staff

The staffs are incredibly attentive . Although the property is older . The service and location is unbeatable. Love the place.

The hotel is luxurious. Perfectly captures the colonial vibe. The staff, especially at check-in, did not seem to match the luxury feel of the hotel. There is no sense of welcoming the guests, and at times showing annoyance at the guests because they couldn’t navigate their own front desk system. Also, my Marriot points were not granted after checking with the front desk 3 times. And it’s still been 1 month now. On the topic of asking things 3 times, I had to also pester the front desk for a sofa bed to be set up in my parents’ room with my sister. They took 3 hours and constant pestering. They had assumed I did not pay for a 3rd guest. I had to prove it via Expedia. For a luxury hotel, this information should’ve been captured when I paid for everything upfront. Great hotel, not so great staff.