Vietnam National Village for Ethnic Culture and Tourism Luxury Vacations

Great location, value, rooms, and excellent & helpful staff.

The way the staff greets guests every time they enter and exit the hotel makes me feel very respected. Extremely comfortable.

The service here is excellent. The staff greets you with a map sits down with you to explain the area. Really personable. Great with our daughter as well. Also, free breakfast was excellent. We will definitely stay here next time. Wonderful experience!

I would stay again.

The staff are the highlight of the hotel, very competent and eager to please. We were upgraded to a room with a window without our asking. The room was quiet with good individually-controlled AC, comfortable bedding and fast WiFi. Cable TV reception was spotty. The room and hotel are beautiful, with hardwood and mosaic tile flooring, granite countertops and wood furniture, but the new owners need to update certain things. The tub is raised from its platform and the glass wall surround was so short that we repeatedly flooded the bathroom floor and the space between the tub and wall. The pool deck had splintered wood which needs to be replaced. The staff were very apologetic when I brought up the bathroom issue and went out of their way to compensate me. Breakfast consisted of lots of food options (Asian, Western, made to order and buffet items), with coffee, tea, and juices. Overall , we enjoyed our stay and I am very confident that with minor updates, this hotel will be a great one.

The service here is excellent. The staff greets you with a map sits down with you to explain the area. Really personable. Great with our daughter as well. Also, free breakfast was excellent. We will definitely stay here next time. Wonderful experience!

Lovely hotel with beautiful rooftop, beautiful room, great location, excellent tour and good breakfast too.

Great location, value, rooms, and excellent & helpful staff.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

They were very attentive and helpful. Breakfast was a very nice way to start the day.

I would stay again.

Great location, value, rooms, and excellent & helpful staff.

Oriental Jade was a really good choice. The staff were extremely friendly and helpful. We had to extend our trip by another night and they managed to fit us in the same room – no problems. The bathroom had a few stray hairs on the floor. Apart from this, the property was fantastic and would have given 5/5 stars.