Cancun Mountain Vacations

We loved the friendly staff. The food was delicious. The sunset views from the Steakhouse were incredible. We were a family of 5 with ages ranging from 27 to 77 and we all had a great time. A microwave in the villas would be helpful.

Decided to celebrate my birthday here, i have mixed feelings about my stay here Youre greeted by friendly staff which is great, unfortunately our flight chnaged so we ended up arriving way before check in.. We ended up having an overnight flight so we were extremely exhausted.. they didn't let us check in early, only to find out why later.. they let their "members" (black band) do an early check in which means they try to upgrade you the next day of being there. I found out from other members that is a great benefit if you go multiple times a year.. Be ready to listen to a "timeshare" like pitch to get you to join.. I had read in previous comments that it is an optional topless resort.. which means yess you will see women topless all kinds.. so if youre not into that definitely do not go.. Parties day and night.. pool party with games start at 10 am swim up bar included.. theme parties at night Our room was extremely cold so we decided to turn up the ac from 60° to like 75°.. bad idea.. floors became extremely slippery causing us to slip many times ! Like not on your knees fall full body slip and fall.. happened our last night there.. My personal opinion the music was the same day and night.. I really didn't like the music they played a lot of English "techno like"? Music i guess is the best way I can describe but again thats just my personal opinion and taste in music is a bit different.. I loved that we met different people from all over the world

enjoyed my stay, staff were very friendly and food and drinks were good

We just came back from family vacation for 10 days.it was amazing,hotel ,stuff so friendly helpful,pools my kids enjoyed every moment. The room was so nice clean and the beds were so comfortable. The food also was good,every night was a different kind of food various choices. Would definitely go back again,our housekeeper Gabriela kept our room clean each day. Bartender Pedro was so nice and friendly every time we were at the pool bar. Also we took the bus few times and visited another Royal Sand Hotel which was very nice,the pool was so much bigger and also had aqua park for kids. I can't say enough about this place but will definitely go back again there!

Beautiful property, staff is so pleasant to be around, Family

All the staff is amazing!!!

Beautiful property, staff is so pleasant to be around, Family

This is my go to place to get away from the chaos of the world! My sanctuary

We just came back from family vacation for 10 days.it was amazing,hotel ,stuff so friendly helpful,pools my kids enjoyed every moment. The room was so nice clean and the beds were so comfortable. The food also was good,every night was a different kind of food various choices. Would definitely go back again,our housekeeper Gabriela kept our room clean each day. Bartender Pedro was so nice and friendly every time we were at the pool bar. Also we took the bus few times and visited another Royal Sand Hotel which was very nice,the pool was so much bigger and also had aqua park for kids. I can't say enough about this place but will definitely go back again there!

Decided to celebrate my birthday here, i have mixed feelings about my stay here Youre greeted by friendly staff which is great, unfortunately our flight chnaged so we ended up arriving way before check in.. We ended up having an overnight flight so we were extremely exhausted.. they didn't let us check in early, only to find out why later.. they let their "members" (black band) do an early check in which means they try to upgrade you the next day of being there. I found out from other members that is a great benefit if you go multiple times a year.. Be ready to listen to a "timeshare" like pitch to get you to join.. I had read in previous comments that it is an optional topless resort.. which means yess you will see women topless all kinds.. so if youre not into that definitely do not go.. Parties day and night.. pool party with games start at 10 am swim up bar included.. theme parties at night Our room was extremely cold so we decided to turn up the ac from 60° to like 75°.. bad idea.. floors became extremely slippery causing us to slip many times ! Like not on your knees fall full body slip and fall.. happened our last night there.. My personal opinion the music was the same day and night.. I really didn't like the music they played a lot of English "techno like"? Music i guess is the best way I can describe but again thats just my personal opinion and taste in music is a bit different.. I loved that we met different people from all over the world

enjoyed my stay, staff were very friendly and food and drinks were good