Cap Cana Mountain Vacations

Lugar hermoso, servicio excelente, al igual que todas las amenidades. Esperamos regresar pronto!

We visited with our family and had an incredible experience overall. The property is stunning, the amenities are outstanding, and compared to another all-inclusive we visited six months ago, the difference in quality was immediately noticeable. The rooms are spacious, beautifully decorated and spotlessly clean. The water park and pools are a highlight, with food conveniently available nearby. My 7-year-old had an absolute blast and the Kids Club was impressively large and fun. On the dining side, only two restaurants accept reservations. ZEN was delicious and TORO was a disappointment as we sat 20 minutes without anyone taking our order. The remaining restaurants are first come first served with wait times over one hour, which meant we could not try most of them. A few service issues worth mentioning: room service took 90 minutes when we were told 45, and at checkout we requested bellhop assistance that never arrived. Also, the concierge assigned to you is essentially a salesperson pushing their membership program, so just be prepared for that. The shows are decent though Royalton has better entertainment and more engaging activities. Overall this is a spectacular resort and we would absolutely return. The property, pools, water park and rooms are truly impressive, but dining reservations and guest services need improvement.

Cleaning the rooms every day and change towels ,every body is friendly ,fresh coconuts always available,we love the steak house.

The property was well maintained, there were some issues with the room. However, staff were good about addressing it, not how I expected but it was addressed. The amenities were great, the pool, restaurants, live shows, etc were all amazing. The food was very yummy and more than enough options to eat. We had the best time.

Very modern facility, decent stay

Lugar hermoso, servicio excelente, al igual que todas las amenidades. Esperamos regresar pronto!

We visited with our family and had an incredible experience overall. The property is stunning, the amenities are outstanding, and compared to another all-inclusive we visited six months ago, the difference in quality was immediately noticeable. The rooms are spacious, beautifully decorated and spotlessly clean. The water park and pools are a highlight, with food conveniently available nearby. My 7-year-old had an absolute blast and the Kids Club was impressively large and fun. On the dining side, only two restaurants accept reservations. ZEN was delicious and TORO was a disappointment as we sat 20 minutes without anyone taking our order. The remaining restaurants are first come first served with wait times over one hour, which meant we could not try most of them. A few service issues worth mentioning: room service took 90 minutes when we were told 45, and at checkout we requested bellhop assistance that never arrived. Also, the concierge assigned to you is essentially a salesperson pushing their membership program, so just be prepared for that. The shows are decent though Royalton has better entertainment and more engaging activities. Overall this is a spectacular resort and we would absolutely return. The property, pools, water park and rooms are truly impressive, but dining reservations and guest services need improvement.

Cleaning the rooms every day and change towels ,every body is friendly ,fresh coconuts always available,we love the steak house.

Lugar hermoso, servicio excelente, al igual que todas las amenidades. Esperamos regresar pronto!

We visited with our family and had an incredible experience overall. The property is stunning, the amenities are outstanding, and compared to another all-inclusive we visited six months ago, the difference in quality was immediately noticeable. The rooms are spacious, beautifully decorated and spotlessly clean. The water park and pools are a highlight, with food conveniently available nearby. My 7-year-old had an absolute blast and the Kids Club was impressively large and fun. On the dining side, only two restaurants accept reservations. ZEN was delicious and TORO was a disappointment as we sat 20 minutes without anyone taking our order. The remaining restaurants are first come first served with wait times over one hour, which meant we could not try most of them. A few service issues worth mentioning: room service took 90 minutes when we were told 45, and at checkout we requested bellhop assistance that never arrived. Also, the concierge assigned to you is essentially a salesperson pushing their membership program, so just be prepared for that. The shows are decent though Royalton has better entertainment and more engaging activities. Overall this is a spectacular resort and we would absolutely return. The property, pools, water park and rooms are truly impressive, but dining reservations and guest services need improvement.

Cleaning the rooms every day and change towels ,every body is friendly ,fresh coconuts always available,we love the steak house.