South Shore Waterpark Vacations

Eveyrhing was perfect! I love staying at 1 hotel

The staff was incredibly friendly and accommodating! The valet and concierge service was exceptional….they take care of you! It was movie star treatment (and I’m no star)!

We originally booked one of the cheap rooms. But I couldn’t get over the style discrepancy. So I decided to upgrade to a red premium rooms as a surprise for my partner. Unfortunately, when I arrived, they didn’t have any knowledge of my room upgrade. We walked into the original room instead of the surprise. When we went back down to alert them to the error, I found out they’d given my room to someone else!! And after blaming Expedia for the error, they weren’t terribly apologetic or helpful. My surprise was ruined…. Which really bummed me out. But they gave us a comprable room and we made the best of it. The blue room was beautiful—we loved it. And the vibe of the hotel grew on me throughout our stay. It’s kinda dated and shabby. A lot of the art isn’t good. But it’s got CHARACTER! Being there feels like a fever dream-from the crowd to the improv jazz upstairs, it’s a vibe. A totally unique experience. So in the end I was happy. But they DO need to work on a few things—the bathroom near the pool had no toilet paper or seat covers. When I’m paying over $1K per night, I expect more. The service wasn’t particularly friendly or helpful. We never knew what the WiFi was, nor did anyone tell us how to find the pool and the jazz. The place smells like an eccentric old man, and kinda feels like that too. It’s not for everyone. But if you’re looking for a romantic hidden gem and like an out-of-the-box experience, this might be it!

LadyHawk restaurant was great. Stay was excellent. Nice bar and pool.

LadyHawk restaurant was great. Stay was excellent. Nice bar and pool.

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

Eveyrhing was perfect! I love staying at 1 hotel

Quick and easy check in. Staff was excellent, friendly, and extremely helpful. Rooms were well kept and had a great view of the grammy museum across the street. Was staying here for the Enhypen concert and would definitely stay here again in the future!

Was clean and spacious. Good facilities and good location

Spent a day exploring, riding the aqua-bus/ferry (only $1 to cross the bay!) to see the shops and wrapped up the evening with dinner at the Maya restaurant, Fuego. While dining, we enjoyed watching pelicans and herons flying over the waterfront. Slept well in our clean and cozy bed, with a delicious breakfast at the same restaurant in the morning. All staff were friendly and welcoming, ending with the hotel shuttle service to the Catalina ferry, too! We look forward to staying again, thank you!

Eveyrhing was perfect! I love staying at 1 hotel

We originally booked one of the cheap rooms. But I couldn’t get over the style discrepancy. So I decided to upgrade to a red premium rooms as a surprise for my partner. Unfortunately, when I arrived, they didn’t have any knowledge of my room upgrade. We walked into the original room instead of the surprise. When we went back down to alert them to the error, I found out they’d given my room to someone else!! And after blaming Expedia for the error, they weren’t terribly apologetic or helpful. My surprise was ruined…. Which really bummed me out. But they gave us a comprable room and we made the best of it. The blue room was beautiful—we loved it. And the vibe of the hotel grew on me throughout our stay. It’s kinda dated and shabby. A lot of the art isn’t good. But it’s got CHARACTER! Being there feels like a fever dream-from the crowd to the improv jazz upstairs, it’s a vibe. A totally unique experience. So in the end I was happy. But they DO need to work on a few things—the bathroom near the pool had no toilet paper or seat covers. When I’m paying over $1K per night, I expect more. The service wasn’t particularly friendly or helpful. We never knew what the WiFi was, nor did anyone tell us how to find the pool and the jazz. The place smells like an eccentric old man, and kinda feels like that too. It’s not for everyone. But if you’re looking for a romantic hidden gem and like an out-of-the-box experience, this might be it!