숙박 시설 정면

NH 위트레흐트 여행 후기

4 out of 5
NH 위트레흐트
Jaarbeursplein 24, Utrecht

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 480개" "
평점 8 - 좋아요. 1005개 이용 후기 중 409개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 80개" "
평점 4 - 별로예요. 1005개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 13개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
세면대가 다소 높은 것이 불편했으나 그 외에는 모든 것이 좋았습니다. 위트레흐트에 가면 다시 이용할 계획입니다.
2019년 7월에 5박 숙박함
답변 제공: NH Utrecht 님, 2019년 7월 22일
Dear Anonymous, Thank you very much for your review. We look forward to welcome you again in the near future. Kind regards, NH Utrecht Peter Ingels Hotel Director

10/10 - 훌륭해요

Kyu-Won

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족스런 숙소
일단 중앙역을 나오자 마자 보이는 위치로 매우 접근성이 좋았고, 직원들도 매우 친절했습니다. 아침 부페도 다른 유럽 호텔에 비해 다양하게 준비되어 좋았습니다.
2017년 10월에 1박 숙박함

8/10 - 좋아요

Sunggu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tidy and crane hotel
Very clean and I like the breakfast.

10/10 - 훌륭해요

suhyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

YEONSU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 숙박 후기
위트레흐트역 주변에 위치한 호텔이 몇 개 안되서 고민하다 고른 호텔이었는데요. 위트레흐트역에서 걸어서 3분 거리라 편리했어요. 호텔도 깨끗하고 직원 서비스도 친절하니 좋았습니다. 조식은 종류도 많고 맛도 좋았는데요~ 단점은 방 안이 조금 춥다는 것?!?! 호텔룸에 히터가 있어서 오래 틀어놓으니 괜찮아지긴 했어요~ 만약 다시 위트레흐트에 가게 된다면 또 묵을 것 같네요ㅎㅎ

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prima
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Benno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Team NH Utrecht 님, 2024년 3월 23일
Dear Benno,Thank you for taking the time to share your experience at NH Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Team NH Utrecht

10/10 - 훌륭해요

Ybe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Team NH Utrecht 님, 2024년 3월 23일
Dear Ybe,What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Team NH Utrecht

4/10 - 별로예요

Alessandro

별로예요: 직원 및 서비스
30 minutes for the checkin in and one of the staff member bother me because i was drinking the water in the hall
2024년 3월에 2박 숙박함
답변 제공: Wessel 님, 2024년 3월 5일
Dear Alessandro,Thank you for writing your review on Expedia. Your thoughts help us immensely in improving the experience of our future guests.We sincerely apologize for the inconvenience you experienced during your check-in; it shouldn't have taken that long, and that's not what we want our guests to deal with. Despite that, I do hope that the rest of your stay was pleasant nonetheless!Kind regards,Wessel PotDuty Manager

8/10 - 좋아요

Frank 님, Roermond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het enige minpuntje was, dat we een loopdeur hadden met de kamer naast ons. En omdat in de kamer naast ons nogal hard en tot laat gepraat en gelachen werd, hebben we dit wel als vervelend beoordeeld.
2024년 2월에 1박 숙박함
답변 제공: Yoeri Schnabel Duty Manager 님, 2024년 3월 1일
Beste meneer/mevrouw,Dankuwel voor het delen van uw ervaring bij NH Utrecht met ons.Wij willen u bedanken voor uw goede review.Vervelend om te horen dat u last heeft gehad van het geluid van de tussendeur. Wij geven deze kamers alleen weg als het hotel helemaal vol is geboekt. Onze excuses daarvoor.We hopen u in de toekomst weer te mogen verwelkomen.Met vriendelijke groet,Yoeri Duty manager

10/10 - 훌륭해요

Mirella

2024년 2월에 1박 숙박함
답변 제공: Team NH Utrecht 님, 2024년 3월 23일
Dear Mirella,On behalf of the entire team, I would like to sincerely thank you for your rating of a 5/5!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Team NH Utrecht

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Team NH Utrecht 님, 2024년 3월 23일
Dear Mandy,On behalf of the entire team, I would like to sincerely thank you for your rating of a 5/5!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Team NH Utrecht

10/10 - 훌륭해요

Harmen

2024년 2월에 1박 숙박함
답변 제공: Team NH Utrecht 님, 2024년 3월 23일
Dear Harmen,Thank you for taking the time to share your experience at NH Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Team NH Utrecht

10/10 - 훌륭해요

Romelio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property provided welcome drinks and fruit which was daily, freshly made orange or mint with lime drink and for hot drink chocolate / mint tea . Fruit tangerine which was great. Staff was very helpful when enquiring for information concerning the city.
2024년 2월에 4박 숙박함
답변 제공: Wessel 님, 2024년 3월 5일
Dear Romelio,Thank you sincerely for the amazing review! We pride ourselves on maintaining a high standard for our guests, and we're happy to see that we succesfully managed to reach that standard during your stay.The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Wessel PotDuty Manager

6/10 - 괜찮아요

Ryotaro

답변 제공: Paria Moini Duty Manager 님, 2024년 2월 3일
Dear Ryotaro,Thank you very much for this incredible review! We are delighted to read that you had such a positive experience at NH Utrecht. It is a true compliment to read that you would like to visit our hotel in the future!On behalf of the entire staff, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again! With kind regards,Duty ManagerParia Moini

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dichtbij het station en jaarbeurs
2023년 12월에 1박 숙박함
답변 제공: Emily Teall | Duty Manager 님, 2024년 1월 30일
Beste heer/mevrouw Max,Wat een geweldige beoordeling!Hartelijk dank dat u de tijd heeft genomen om NH Utrecht op deze website te beoordelen. Zo'n hoge waardering is echt een compliment voor ons hotel en voor ons personeel.Namens het hele team wil ik u bedanken voor uw vriendelijkheid en voor uw verblijf bij ons. We hopen u in de nabije toekomst echt weer te mogen verwelkomen!Met vriendelijke groet,Emily TeallDuty Manager

10/10 - 훌륭해요

Ida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prima
2024년 1월에 1박 숙박함
답변 제공: Emily Teall | Duty Manager 님, 2024년 1월 30일
Beste heer/mevrouw Ida,Bedankt dat u de tijd heeft genomen om uw ervaring met NH Utrecht te delen!Om zo'n hoge beoordeling te krijgen is echt geweldig. Het hele team streeft ernaar om de best mogelijke ervaring te bieden en ik ben blij om te zien dat dit tot uiting komt in uw beoordeling.Het compliment van uw beoordeling wordt gedeeld met het team. We hopen u in de nabije toekomst weer te mogen verwelkomen!Met vriendelijke groet,Emily TeallDuty Manager

8/10 - 좋아요

Nick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2024년 1월 11일
Dear Mr./Ms. Nick,On behalf of the entire team, I would like to sincerely thank you for your rating of a 4/5!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Jennifer

2023년 12월에 3박 숙박함
답변 제공: Emily Teall | Duty Manager 님, 2024년 1월 30일
Dear Mr./Ms. Jennifer,Thank you for taking the time to share your experience at NH Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Emily TeallDuty Manager

6/10 - 괜찮아요

Rene

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Roemoerige omgeving, geluidsisolatie niet optimaal dus slecht geslapen
2024년 1월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2024년 1월 8일
Beste meneer/mevrouw Rene,Bedankt dat u de tijd heeft genomen om uw ervaring met NH Utrecht op deze website te delen.Het spijt me te moeten lezen dat uw ervaring met de onrust in het hotel niet aan de verwachtingen voldeed. Onze excuses daarvoor.We streven ernaar om een buitengewone ervaring te creëren voor al onze gasten en ik heb het gevoel dat we ons doel niet hebben bereikt tijdens uw verblijf.We hopen dat u ons nog een kans geeft om u de verandering te laten zien en u de buitengewone ervaring te bieden die we in de toekomst willen bieden.Met vriendelijke groet, Emily TeallDuty Manager

10/10 - 훌륭해요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
답변 제공: Emily 님, 2024년 2월 9일
Dear Mr./Ms. Nick,On behalf of the entire team, I would like to sincerely thank you for your rating of a 5/5!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! With kind regards,EmilyReception NH Utrecht

10/10 - 훌륭해요

Marcel van

연인과의 여행
좋아요: 편의 시설/서비스
Alleen maar positief. Alles in de omgeving liggen. Naar mooi oud centrum, naar theater en jaarbeurs etc
2023년 12월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2024년 1월 8일
Beste heer/mevrouw Marcel,Allereerst bedankt voor uw geweldige review!Het was een genoegen om te lezen hoeveel u heeft genoten van wat NH Utrecht te bieden heeft. We zijn verheugd om te lezen dat we u de buitengewone ervaring hebben kunnen bieden waar we naar streven!Het zou een eer zijn u binnenkort weer te mogen verwelkomen.Met vriendelijke groet,Emily TeallDuty Manager

6/10 - 괜찮아요

Eveline

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 31일
Beste Eveline, Namens het hele team wil ik u bedanken voor het plaatsen van uw ervaring met ons op deze website.Ik betreur het dat we tijdens uw verblijf bij NH Utrecht niet volledig aan uw verwachtingen hebben voldaan. We hopen dat u ons binnenkort een tweede kans geeft om u weer te verwelkomen in Utrecht. Met vriendelijke groet, Emily TeallDuty Manager

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 17일
Dear Mr./Ms. Rob,What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

eduardo

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 17일
Dear Mr./Ms. Eduardo,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Sonja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing stay! Very attentive and friendly staff, the location is very good, I would recommend at any time.
2023년 12월에 2박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 13일
Dear Mr./Ms. Sonja,Thank you for using this website to share your experience with NH Utrecht!We are very grateful for your kind words and to receive your recommendation! We are happy to read that you were able to enjoy the location and our staff during your stay! We truly look forward to welcoming you again in the future!With kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Mohamad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 10일
Dear Mr./Ms. Mohamad,What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

scott 님, Simi Valley

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 8박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 10일
Dear Mr./Ms. Scott,Thank you for taking the time to share your experience at NH Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Emily TeallDuty Manager

8/10 - 좋아요

Nina

2023년 12월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 10일
Dear Mr./Ms. Nina,On behalf of the entire team, I would like to sincerely thank you for your rating of a 8!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Hans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfecte plek voor treinreizigers
2023년 11월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 6일
Beste heer/mevrouw Hans,Wat een geweldige beoordeling!Hartelijk dank dat u de tijd heeft genomen om NH Utrecht op deze website te beoordelen. Zo'n hoge waardering is echt een compliment voor ons hotel en voor ons personeel.Namens het hele team wil ik u bedanken voor uw vriendelijkheid en voor uw verblijf bij ons. We hopen u in de nabije toekomst echt weer te mogen verwelkomen!Met vriendelijke groet,Emily TeallDuty Manager

8/10 - 좋아요

An

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fijn Hotel maar Parking is geen evidentie als er evenement is in de jaarbeurs
2023년 11월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 2일
Beste heer/mevrouw Rudi, Bedankt dat u de tijd heeft genomen om uw ervaring met NH Utrecht te delen! Het spijt me te moeten lezen dat uw ervaring met de parkeergelegenheden rondom ons hotel niet aan de verwachtingen voldeed. Ik wil u mijn oprechte excuses aanbieden, want we streven er altijd naar om onze gasten een buitengewone ervaring te bieden. Verder ben ik blij om te lezen dat het hotel zelf verder positief aspect was van uw verblijf verder! Het zou een eer zijn u binnenkort weer te mogen verwelkomen.Met vriendelijke groet, Emily Teall Duty Manager

4/10 - 별로예요

Daniel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 4일
Dear Mr./Ms. Daniel,First of all, I would like to express my gratitude for taking the time to rate your stay at NH Utrecht. Secondly, your ratings made it apparent to us that we did not meet your expectations. We regret to read that and would like to know more about what happened during your stay and what we could have done differently. We are always looking for ways to improve our guest experience in the hotel and this will give us more insight into our guests’ expectations. We hope that you will reach out and that you will offer us another opportunity to show you the proper NH Utrecht experience!With kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Desiree

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 11월 20일
Dear Mr./Ms. Desiree,On behalf of the entire team, I would like to sincerely thank you for your rating of a 5/5!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Emily TeallDuty Manager

8/10 - 좋아요

Theo

좋아요: 직원 및 서비스
Friendly personel Good beds Nice breakfast
2023년 11월에 1박 숙박함
답변 제공: Emily Teall Duty Manager 님, 2023년 12월 2일
Dear Mr./Ms. Theo,Thank you for sharing your experience at NH Utrecht with us on this website.I am pleased to read that you enjoyed the breakfast and beds. Furthermore, I would like to thank you for your kind words about our staff. I will certainly share your compliments with our team!We would be delighted to welcome you again in the nearby future. Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Pooyan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Amelie 님, 2023년 11월 5일
Dear guest,We hope you had a nice stay. Thank you for this review. We hope you will be here again some day. Kind regards,NH Reception

8/10 - 좋아요

Nathalie

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smell a little bad and i found hair in the beds. The staff make all the adjustments for ua to have the room cleaned right away.
2023년 10월에 4박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 10월 30일
Dear Mr./Ms. Nathalie,Thank you for taking the time to share your experience at the NH Utrecht! I want to apologise for the bad smell in the room and hairs on the bed, this never should have happened!However, I am proud and glad to read that our staff was able to assist you with the cleaning right away. Your compliments will certainly be shared within the team. We would be honoured to welcome you back again in the future!With kind regards,Emily TeallDuty Manager

2/10 - 너무 별로예요

KEMAL

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not clean at all
We booked two rooms and there were dirty clothes in the wardrobe and the rooms were freezing cold. Also under the sink area, there were used tissue papers. One of the sink blocks also was not working.
2023년 10월에 4박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 10월 26일
Dear Mr./Ms. kemal,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.Our aim is to create an extraordinary experience for each and every one of our guests. To read that we were unable to deliver these experiences is regretful. We are taking your feedback regarding the temperature in the room, the dirtiness of the room and the broken sink block serious and have contacted the right departments and are looking into ways to avoid this from happening in the future. I offer my sincerest apologies for not meeting your expectations and for the inconvenience you experienced. We hope you will give us the opportunity to regain your trust, we will gladly offer you the best that our guests enjoy every day.With kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Stefan

2023년 10월에 3박 숙박함
답변 제공: Emily Teall Duty Manager intern 님, 2023년 10월 24일
Dear Mr./Ms. Stefan,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Sertac

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the train station, clean, safe
2023년 10월에 2박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 10월 20일
Dear Mr./Ms. Sertac,Thank you for sharing your experience about NH Utrecht on this website. We are delighted to read that our location, cleanliness and the safety made your stay in Utrecht so wonderful. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one! It was our pleasure to welcome you to our hotel and we hope to do so again in the near future!With kind regards,Emily TeallDuty Manager

8/10 - 좋아요

Wendy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 10월 15일
Dear Mr./Ms. Wendy,On behalf of the entire team, I would like to sincerely thank you for your rating of a 8!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Liz

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay thank you. Staff were friendly. Rooms were clean.
2023년 10월에 1박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 10월 11일
Dear Mr./Ms. Liz,Thank you for sharing your experience at NH Utrecht with us on this website.I am pleased to read that you enjoyed the room. Furthermore, I would like to thank you for your kind words about our staff. I will certainly share your compliments with our team!We would be delighted to welcome you again in the nearby future. Kind regards,Emily TeallDuty Manager

10/10 - 훌륭해요

Alice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So handy for station and travel.
2023년 9월에 3박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 9월 28일
Dear Mr./Ms. Name,Thank you for taking the time to share your experience at NH Utrecht! We are incredibly happy to read that you enjoyed our location.To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Emily Teall

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 9월 28일
Dear Mr./Ms. Anonymous,Thank you for taking the time to share your experience at NH Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Emily Teall

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Emily Teall Duty manager intern 님, 2023년 9월 28일
Dear Mr./Ms. Dwayne,On behalf of the entire team, I would like to sincerely thank you for your rating of a 5/5!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Emily Teall

4/10 - 별로예요

Marcel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 10월 2일
Beste Marcel, Namens het hele team wil ik u bedanken voor het plaatsen van uw ervaring met ons op deze website.Ik betreur het dat we tijdens uw verblijf bij NH Utrecht niet aan uw verwachtingen hebben voldaan. We hopen dat u ons binnenkort een tweede kans geeft om u weer te verwelkomen in Utrecht. Met vriendelijke groet, Emily TeallDuty Manager

6/10 - 괜찮아요

Jan

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Emily Teall Duty manager intern 님, 2023년 9월 28일
Dear Jan, Thank you for staying with us. We appreciate your feedback. We hope to welcome you soon again.Kind regards,Emily Teall

8/10 - 좋아요

FELIX MANUEL

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un buen hotel en Utrecht
Personal amable y servicial, desayuno variado y abundante -quizá se agradecería una repostería menos convencional-, habitaciones cómodas, amplias y tranquilas. Junto a la estación y a un paso del centro de Utrecht y del enorme centro comercial Hoog Catharijne. Alquilan bicis. Pese a lo que el sistema indica, pasamos una semana en él y no nos importaría repetir
2023년 8월에 1박 숙박함
답변 제공: Emily Duty manager intern 님, 2023년 9월 28일
Dear Mr./Ms. Felix Manuel,Thank you very much for this incredible review! We are delighted to read that you had such a positive experience at NH Utrecht. It is a true compliment to read that you would like to visit our hotel in the future!On behalf of the entire staff, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again! With kind regards,Emily

8/10 - 좋아요

Francisco

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
wrong room size
reception was really slow and incorrect, i orignally vooked a room for 3, i was given a room for 2. but they compensated with extra room after complaining
2023년 8월에 1박 숙박함
답변 제공: ole dagevos 님, 2023년 9월 9일
Dear Francisco, First we want to thank you for taking your time to write this review. We are really sorry about the mistake we made. we hope we will see you soon in our hotel.with kind regards,Ole Dagevos Duty manager

10/10 - 훌륭해요

An

연인과의 여행
좋아요: 편의 시설/서비스
Fijne kamer. Heerlijk ontbijt. Personeel vriendelijk!
2023년 8월에 1박 숙박함
답변 제공: Yoeri Schnabel 님, 2023년 8월 9일
Beste AnWat een geweldige beoordeling!Hartelijk dank dat u de tijd heeft genomen om NH Utrecht op deze website te beoordelen. Zo'n hoge waardering is echt een compliment voor ons hotel en voor ons personeel.Namens het hele team wil ik u bedanken voor uw vriendelijkheid en voor uw verblijf bij ons. We hopen u in de nabije toekomst echt weer te mogen verwelkomen!Met vriendelijke groet,Yoeri SchnabelDuty Manager