Kyushu Adventure Vacations

Unfortunately, our experience was not what we had hoped for. Upon arrival, we were assigned a room at the very end of the corridor. As soon as we opened the entrance door, we noticed a loud rushing-air, which seemed to be related to the room’s ventilation or air pressure. The room itself also felt quite dated, with visible stains on the wallpaper. Overall, we felt that the room could have benefited from more thorough maintenance and cleaning. The biggest concern for us was the condition of the extra bed. The duvet cover on the extra bed had visible dust and hair on it. When we looked more closely, we also noticed what appeared to be a bloodstain on the cover. As we were travelling with children, we did not feel comfortable having anyone sleep on the extra bed. When my husband moved the extra bed slightly away from the main beds, he found a discarded coffee cup underneath it, apparently left by a previous guest. This made us question how thoroughly the room had been cleaned before our arrival. The wooden cabinet door covering the mini-fridge was broken and hanging off its hinges, with part of it falling down. We understand that hotels can occasionally have maintenance or housekeeping issues, but we were disappointed that several problems occurred during the same stay.

Unfortunately, our experience was not what we had hoped for. Upon arrival, we were assigned a room at the very end of the corridor. As soon as we opened the entrance door, we noticed a loud rushing-air, which seemed to be related to the room’s ventilation or air pressure. The room itself also felt quite dated, with visible stains on the wallpaper. Overall, we felt that the room could have benefited from more thorough maintenance and cleaning. The biggest concern for us was the condition of the extra bed. The duvet cover on the extra bed had visible dust and hair on it. When we looked more closely, we also noticed what appeared to be a bloodstain on the cover. As we were travelling with children, we did not feel comfortable having anyone sleep on the extra bed. When my husband moved the extra bed slightly away from the main beds, he found a discarded coffee cup underneath it, apparently left by a previous guest. This made us question how thoroughly the room had been cleaned before our arrival. The wooden cabinet door covering the mini-fridge was broken and hanging off its hinges, with part of it falling down. We understand that hotels can occasionally have maintenance or housekeeping issues, but we were disappointed that several problems occurred during the same stay.