The Catskills All inclusive Vacations

Great staff, very friendly and accommodating, rooms need an upgrade

Great location , good breakfast

Staff is friendly and nice, surrounding areas are quite

Didn't feel like a 4 star hotel. The staff seemed friendly and professional, but some didn't even speak English, which made it difficult to communicate. The room had small insects appearing every day. The elevators were very slow, sometimes we had to wait for a few minutes for them even though there were 3 elevators. The hallways were narrow, and showed some signs of poor maintenance. The dining areas were very cramped, crowded, noisy, and felt hectic. The outside of the hotel had construction scaffolding. The location of the hotel was good though as it was within walking distance of times square and nearby attractions. The bed was comfortable. The food we did have here was only average. I've stayed at 3 star hotels that were better than this one. It was my first time in new York though, maybe this is considered a 4 star here.

Very nice hotel however rooms were pretty tiny and cramped but it was a really nice hotel

Quick check in. Small room but clean and cozy. Downside - shared bathrooms. Free bottled water and free coffee/tea.

Great location , good breakfast

Great location, 5 minute walk to Times Square .Happy Hour aperol spritz and complimentary cocktails upon arrival. Staff was very helpful and kind. Only 2 elevators and rooms are small but overall fantastic place to stay.