Usuk All inclusive Vacations

Overall, the hotel was nice. Room was in good condition, spacious, and clean. Really only complaint was the noise. There is a club right across the side street who had an extremely loud dance party until 4 am on Saturday night. I realize this is NYC and it was Halloween weekend, and this wouldn’t have been a big deal except that my daughter had to be up at 5 am to catch the ferry to Staten Island to run the NYC marathon. I did go down to front desk and complain at 2:30 am and asked for ear plugs. I know this wasn’t exactly in the hotel’s control but knowing it was marathon weekend, would have been considerate of hotel to ask if anyone was running and maybe not put them in room on side of the hotel right next to the club that the people at front desk later admitted that this club is that loud every single weekend. The windows seem to provide zero sound proofing. I could actually hear a woman at the club clear as day yelling, “have your ID’s out! Ladies in this line, guys over here!” And then the hotel charges a resort fee of $45/night? Yeah, poor form. The hotel is not bad but if you need to get sleep, don’t stay here or at least not on the side of hotel directly across from the club, HK Hall/Rooftop Cantina. You won’t sleep at all. Luckily my daughter is 19 and was able to run the marathon on pure adrenaline (zero sleep).

The staff were super welcoming, it was a large hotel room on the top floor. Would definitely stay here again!

Clean room, friendly and helpful staff

This was our first visit to NY. When we arrived we didn’t expect the front entrance to look like it did based on the photos on Expedia. The lobby had an old musky smell but not unbearable. Front desk staff were welcoming and we were excited that 1 of 2 rooms were ready even tho we checked in well before checkin time. The rooms tho may need some renovating looked very worn and outdated especially for the price we paid. Overall, the experience was great our rooms were serviced on a daily basis and kept very tidy. Amenities were the norm and each room receives a $40 credit toward anything off the mini bar rack. The prices for the items were reasonable to say the least I still had a balance credit…use it or lose it!

I highly recommend this hotel. The staff is courteous, professional and extremely friendly. The buffet was to tier and a tad bit different each day. The rooms were spacious for a NYC hotel.

Room was clean and a decent size with a great bathroom, we had a free upgrade, all staff members we spoke with were incredibly kind and helpful.

Staff is amazingly nice and helpful.

Good boutique hotel. Great location. Check in service was excellent!

Clean room, friendly and helpful staff

The staff were super welcoming, it was a large hotel room on the top floor. Would definitely stay here again!

This was our first visit to NY. When we arrived we didn’t expect the front entrance to look like it did based on the photos on Expedia. The lobby had an old musky smell but not unbearable. Front desk staff were welcoming and we were excited that 1 of 2 rooms were ready even tho we checked in well before checkin time. The rooms tho may need some renovating looked very worn and outdated especially for the price we paid. Overall, the experience was great our rooms were serviced on a daily basis and kept very tidy. Amenities were the norm and each room receives a $40 credit toward anything off the mini bar rack. The prices for the items were reasonable to say the least I still had a balance credit…use it or lose it!

I highly recommend this hotel. The staff is courteous, professional and extremely friendly. The buffet was to tier and a tad bit different each day. The rooms were spacious for a NYC hotel.

The staff were super welcoming, it was a large hotel room on the top floor. Would definitely stay here again!

This was our first visit to NY. When we arrived we didn’t expect the front entrance to look like it did based on the photos on Expedia. The lobby had an old musky smell but not unbearable. Front desk staff were welcoming and we were excited that 1 of 2 rooms were ready even tho we checked in well before checkin time. The rooms tho may need some renovating looked very worn and outdated especially for the price we paid. Overall, the experience was great our rooms were serviced on a daily basis and kept very tidy. Amenities were the norm and each room receives a $40 credit toward anything off the mini bar rack. The prices for the items were reasonable to say the least I still had a balance credit…use it or lose it!