Sierra de la Laguna All inclusive Vacations

Amazing property. Serene and beautiful. Rooms are huge and quality style.

Dream vacation in every way

Swim out pool in front of room was fun. Staff were friendly and helpful. Food was better than expected. Only problem was that room backed on to the highway and was noisy. Other than that, the room was very large and comfortable.

The hotel is beautiful, and we were very happy with our room and ocean view. Seeing baby whales from our balcony was an unforgettable highlight. The spa facilities are also excellent and well worth visiting. However, the massages are overpriced. While mine was enjoyable, it did not justify the high cost. Unfortunately, I would not stay here again. The check-in process took around 90 minutes and included being pushed to attend a hotel tour, which turned out to be a sales presentation. We were told it would last 90 minutes, but it took three hours, which was frustrating as we value our time while on holiday. Dining was also an issue. We were not informed in advance that restaurants required bookings, so we could only secure late dinners at 8pm each night, despite restaurants not appearing full. Service during the day was slow, especially for lunch and drinks, and at times we felt overlooked. The food was average. The hotel advertises a private beach, but there is no ocean access, which should be clearer. Overall, while the property is lovely, there are significant issues with service and transparency. For us, it was not worth the time, and we would not return.

Very nice accommodations, friendly staff, enjoyed being able to use the Rose and Sunset properties as well.

Everything was awesome! Going back soon

Beautiful resort. All the restaurants were fantastic.

Amazing property. Serene and beautiful. Rooms are huge and quality style.

Dream vacation in every way

Swim out pool in front of room was fun. Staff were friendly and helpful. Food was better than expected. Only problem was that room backed on to the highway and was noisy. Other than that, the room was very large and comfortable.