South Thailand Beach Vacations

Hôtel très bien situé, près de la plage et de l'aéroport! Les chambres sont propres et le personnel très agréable. Petit déjeuner très bon aussi, seul bémol : le personnel en cuisine qui ne comprend pas très bien l'anglais et donc des erreurs de commandes. N'hésitez pas à bien insister pour bien vous faire comprendre.

I am leaving this review to warn families about the shocking lack of safety, care, and basic professionalism at SAii Laguna Phuket. My wife was severely stung by a jellyfish on the beach directly in front of the resort. A little boy staying at the hotel was also stung. The resort had posted absolutely no warning signs, no flags, and gave no verbal alerts about active jellyfish. The resort's response to this emergency was completely unacceptable. The staff offered zero medical assistance and did not even have basic first-aid supplies like vinegar to treat the stings. Because my wife was in severe pain, we urgently needed to get to a clinic or pharmacy. Instead of showing empathy and offering a resort shuttle or vehicle to take us into the city quickly, the staff unprofessionally refused. They told us we had to wait a long time for a standard local taxi to arrive while my wife sat there injured. For a luxury property, this level of heartlessness and logistical failure is disgraceful. Management needs to immediately address their safety protocols and train their front desk staff on basic human decency.

Beautiful resort! Great staff! Highly recommended!

Hôtel très bien situé, près de la plage et de l'aéroport! Les chambres sont propres et le personnel très agréable. Petit déjeuner très bon aussi, seul bémol : le personnel en cuisine qui ne comprend pas très bien l'anglais et donc des erreurs de commandes. N'hésitez pas à bien insister pour bien vous faire comprendre.

I am leaving this review to warn families about the shocking lack of safety, care, and basic professionalism at SAii Laguna Phuket. My wife was severely stung by a jellyfish on the beach directly in front of the resort. A little boy staying at the hotel was also stung. The resort had posted absolutely no warning signs, no flags, and gave no verbal alerts about active jellyfish. The resort's response to this emergency was completely unacceptable. The staff offered zero medical assistance and did not even have basic first-aid supplies like vinegar to treat the stings. Because my wife was in severe pain, we urgently needed to get to a clinic or pharmacy. Instead of showing empathy and offering a resort shuttle or vehicle to take us into the city quickly, the staff unprofessionally refused. They told us we had to wait a long time for a standard local taxi to arrive while my wife sat there injured. For a luxury property, this level of heartlessness and logistical failure is disgraceful. Management needs to immediately address their safety protocols and train their front desk staff on basic human decency.

Beautiful resort! Great staff! Highly recommended!