Tokyo Kid friendly Vacations

Clean and friendly staff

Please be aware that their largest room size only has three beds. So if you book for four people, two people will be sharing a single bed.

At the end of a long day travelling it was great to feel welcome by very friendly staff member and the room was spotless

Very clean and very polite staff, friendly and helful

Great location and extremely spacious rooms for Tokyo. The hotel is very walkable and conveniently located about a 5–10 minute walk from multiple train stations. It’s situated right next to a stadium/dome, so it’s not a quiet area—there are often crowds lining up for concerts or events. But, inside of the room, it’s really quiet.Staff was attentive and quick. They helped unlock our room. We had both forgotten our keys inside of the room. The rooms were the most spacious we’ve ever stayed in Tokyo, comparable to standard American-size hotel rooms, which was a huge plus. The beds and pillows were incredibly comfortable—honestly some of the best I’ve ever slept on in a hotel. We stayed on the premium level floors, which gave us access to the premium dining floor. That experience was excellent and definitely worth it. However, we also tried breakfast at the main buffet floor once, and I would not recommend it if you can avoid it. It felt very chaotic—not due to the staff, who were doing their best, but because of the crowd and a general lack of dining etiquette among guests. It was more of a “free-for-all” atmosphere. If your room includes access to the premium dining floors, I highly recommend using those instead. If not, and the buffet is your only option, it’s manageable—but just be prepared for a busy and crowded experience. Overall, fantastic rooms, outstanding comfort, and a very convenient location, especially if you don’t mind a lively, stadium-area environment.

Did not honor my platinum level because i booked via expedia. I did not like it. My status was earned, irrespective of which rate i am paying during my stay.

Spotless room, very courteous staff and excellent location!

Rooms are very small and location is questionable. This hotel is good for a solo traveler.

Awesome hotel staff to welcome us to the Keio Plaza Shinjuku for the first time and we absolutely were impressed with everything on property especially our twin deluxe connecting rooms with special city views and the lovely Sky Plaza to view, relax, and hang out comfortably in tranquil settings. Our family loved the spacious and clean rooms with modern decor and large bathroom with shower and tub. We will definitely return for future stays at the lovely Keio Plaza!!! Thank you so much!

Very convenient location. Rooms were clean and spacious by Tokyo standards

Rooms are very small and location is questionable. This hotel is good for a solo traveler.

Clean and friendly staff