Borneo Kid friendly Vacations

Spacious rooms and great location. Starting to show it’s age though.

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!

Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️

For the rate that this hotel charge (walk in rate was RM800) the hotel could do better in the following areas: 1. Wifi connection kept cutting off 2. Limited TV channel options. Poor TV resolution 3. Algae in the perimeter drain of the lap pool 4. Leaking plumbing fixtures in bathtub and at the valve to the toilet 5. Not up to 5 star hotel cleanliness 6. Air conditioner was out at their Strikers Bowl but luckily the first game (the only game we played was complimentary). Had to switch to different lanes several times because of malfunctions. Pros: 1. Staff was excellent and courteous 2. Breakfast options were excellent 3. Experience at Mandara Spa was excellent

We love this hotel, one thing- they need to make sure the leafy vegetables salad is really checked and cleaned. We found a little slimy creepy crawler on the leafy green lettuce.. sad , we bit it was just oversight but … it kills our appetite..

Nice large Room with views, Clean , Friendly Staff and very welcoming from Entrance to Exit.

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!

For the rate that this hotel charge (walk in rate was RM800) the hotel could do better in the following areas: 1. Wifi connection kept cutting off 2. Limited TV channel options. Poor TV resolution 3. Algae in the perimeter drain of the lap pool 4. Leaking plumbing fixtures in bathtub and at the valve to the toilet 5. Not up to 5 star hotel cleanliness 6. Air conditioner was out at their Strikers Bowl but luckily the first game (the only game we played was complimentary). Had to switch to different lanes several times because of malfunctions. Pros: 1. Staff was excellent and courteous 2. Breakfast options were excellent 3. Experience at Mandara Spa was excellent

Spacious rooms and great location. Starting to show it’s age though.

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!

We love this hotel, one thing- they need to make sure the leafy vegetables salad is really checked and cleaned. We found a little slimy creepy crawler on the leafy green lettuce.. sad , we bit it was just oversight but … it kills our appetite..

Bathroom is dirty and room is small

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!

Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️