Jamaica Kid friendly Vacations

Got suck in elevator twice

I had a great time from check in to check out. My room was upgraded to an ocean view room. The staff made us feel like family. The only downside was we were about 30 minutes away from Ocho Rios, but there are drivers that will take care of you all weekend. We stayed on the adults only resort which I recommend for those who dont want to be around children. The food was good! Im upset I couldnt find oxtail!

I loved everything about the hotel !

My recent stay at this hotel was far from enjoyable. The female staff members were extremely rude, dismissive, and unprofessional — constant eye-rolling, lack of courtesy, and an overall negative attitude. It’s unfortunate because the male staff were the complete opposite: respectful, polite, and genuinely helpful throughout my stay. The room was not properly cleaned upon arrival — it smelled unpleasant, the tub was dirty, and there were no bathrobes provided as advertised. I expected much better for the price and rating. To make matters worse, the beach dinner was canceled without proper communication, and the limited dining options left very few choices for guests. Overall, this was not the relaxing experience I was hoping for. Management truly needs to address the attitude of certain staff members and improve cleanliness standards.

Top tier customer service, clean room and facilities. The food was the only let down. We wanted authentic jamaican food, it was bland and tasteless and a disrespect to the jamaican culture. All the other cuisines were represented good and tasted authentic

My recent stay at this hotel was far from enjoyable. The female staff members were extremely rude, dismissive, and unprofessional — constant eye-rolling, lack of courtesy, and an overall negative attitude. It’s unfortunate because the male staff were the complete opposite: respectful, polite, and genuinely helpful throughout my stay. The room was not properly cleaned upon arrival — it smelled unpleasant, the tub was dirty, and there were no bathrobes provided as advertised. I expected much better for the price and rating. To make matters worse, the beach dinner was canceled without proper communication, and the limited dining options left very few choices for guests. Overall, this was not the relaxing experience I was hoping for. Management truly needs to address the attitude of certain staff members and improve cleanliness standards.

I loved everything about the hotel !

Top tier customer service, clean room and facilities. The food was the only let down. We wanted authentic jamaican food, it was bland and tasteless and a disrespect to the jamaican culture. All the other cuisines were represented good and tasted authentic