Ko Phai Luxury Vacations

I liked that the room was clean and bed was comfy. Staff was extremely friendly and polite. However, no provision of tooth brush and toothpaste. Bath tub was average but water was not hot enough to have a nice bath and shower. The pool design lacked any sunlight throughout the day and pool water was very cold. Thought the breakfast could have some changes as everyday was exactly the same thing and insufficient western options.

Everything was good

Service/staff was great. Food and dining horrible. Sky bar had ants crawling all around and if drink left long enough, was crawling on glass. Food at Breeze not worth the money. Tom yum soup tasted like sea water, no flavor. Only good part of dinner was they delivered leftovers which was most of the meal to ours room so we can just throw away. The hotel room floor had multiple stains in the room and cigarette butts on the balcony. 3 stars was solely for the service. Attendant and staff in restaurant was excellent. Was a good hotel years ago. Not worth staying again.

Clean room, plenty of food options at hotel and surronding area. Provides airport shuttle sonyou dont have to haggle with taxis and toll fees.

Staff was amazing, and never a problem or delay getting my room cleaned. Had cleaned twice in one day even without a problem. Located on Soi 7 which is not very great anymore, but beach and mall is around the corner and very convenient. Breakfast is average, nothing great but it is complimentary so can not complain. Only thing I did not like is they push 2 small beds together for 1 big bed. Other than that, there is nothing bad I can say. There is loud construction all day long behind hotel, but they can not control that, so I can not hold them responsible. It is November 2025 so until construction is finished try to get a room facing Soi 7.

Everything was good

Service/staff was great. Food and dining horrible. Sky bar had ants crawling all around and if drink left long enough, was crawling on glass. Food at Breeze not worth the money. Tom yum soup tasted like sea water, no flavor. Only good part of dinner was they delivered leftovers which was most of the meal to ours room so we can just throw away. The hotel room floor had multiple stains in the room and cigarette butts on the balcony. 3 stars was solely for the service. Attendant and staff in restaurant was excellent. Was a good hotel years ago. Not worth staying again.

Clean room, plenty of food options at hotel and surronding area. Provides airport shuttle sonyou dont have to haggle with taxis and toll fees.

I booked the room the garden view. Expecting a garden view. The view I got was far from that. I was in the new wing of the building and the view was of a couple plants and a neighbouring building. The room was spacious and the bed was large which was great. Overall the location is great with it being central to everything. The hotel staff was great as well.

No breakfast free. Security & counter staff very nice

This was our second stay. Hotel was immaculate and staff was friendly and accommodating. Plus easy access to transportation. Although room was spotless, we had no hot water in shower (and, yes, we waited and the key card was in the slot). Despite water issue, we would stay again.