Nu Island Pet-friendly Vacations

The room was comfortable, well-appointed, and surprisingly spacious for Namba. The air conditioning and television were also very easy to use, which is a welcome touch for non-Japanese-speaking travellers, as hotel room controls in Japan can sometimes be difficult to navigate, even with AI translation tools. What let the hotel down, however, was the breakfast experience. There were lengthy queues each morning simply to be seated, as only one hostess was managing the process. Most guests do not want to begin their day by waiting in line for up to 15 minutes, particularly when there are plenty of vacant tables available in a large dining area. It seemed unnecessary for guests to have to wait to be formally seated. Once inside, there was further congestion due to there being only one coffee machine and one toaster, resulting in even more queuing in what is clearly a very busy hotel. Overall, the room itself was excellent, but the breakfast operation would benefit from some improvements to better accommodate the number of guests.

The room was spacious, had great amenities and it was an overall great experience! I would 100% stay there again. The room was overall very clean, though the floor could have been mopped a bit better, especially in the toilet room, I used some bleach wipes I had to spot clean so I didn’t call down to have them come address the issue. If you are traveling with family, especially kids, this is a great place to stay!

The property is extremely beautiful, the amenities, especially the onsen bath were amazing and the rooms were spacious, clean and thoughtfully designed. The breakfast and lunch were delicious and the bar staff were relatively attentive. The front staff were helpful and attentive. If you need to do laundry they do have public coin laundry but it is always very busy so you may be waiting a very long time. We wish we would’ve upgraded our room with laundry included as we ended up having to go to a laundromat down the street (in the rain).

場所は有名は寺院にも近いし、スタッフの皆さん、丁寧で親切でした！部屋に洗濯機もついているし、風呂場の乾燥システムで乾かすのも楽でした。キッチンもついているので、簡単なものなら部屋で作って食べられます。

Second time staying there because we liked it so much the first time Good thing they have a shuttle to downtown JR station Very scenic area along side the river Aragato to all the staff at the hotel

Beautiful location and amazing staff.

Great views closed to public transportation on top of the mall on the 19th floor lots of places to eat

The room was comfortable, well-appointed, and surprisingly spacious for Namba. The air conditioning and television were also very easy to use, which is a welcome touch for non-Japanese-speaking travellers, as hotel room controls in Japan can sometimes be difficult to navigate, even with AI translation tools. What let the hotel down, however, was the breakfast experience. There were lengthy queues each morning simply to be seated, as only one hostess was managing the process. Most guests do not want to begin their day by waiting in line for up to 15 minutes, particularly when there are plenty of vacant tables available in a large dining area. It seemed unnecessary for guests to have to wait to be formally seated. Once inside, there was further congestion due to there being only one coffee machine and one toaster, resulting in even more queuing in what is clearly a very busy hotel. Overall, the room itself was excellent, but the breakfast operation would benefit from some improvements to better accommodate the number of guests.

The room was spacious, had great amenities and it was an overall great experience! I would 100% stay there again. The room was overall very clean, though the floor could have been mopped a bit better, especially in the toilet room, I used some bleach wipes I had to spot clean so I didn’t call down to have them come address the issue. If you are traveling with family, especially kids, this is a great place to stay!

Location is excellent. Due the renovation, there was only 1 elevator available for the guests and that’s a big issue especially in morning when people started to check out with luggages. This hotel does not provide like facial cleaning, mouth wash or any of the body lotions products like any other hotels that we have stayed in Japan.

Staff were extremely kind and caring

The room was comfortable, well-appointed, and surprisingly spacious for Namba. The air conditioning and television were also very easy to use, which is a welcome touch for non-Japanese-speaking travellers, as hotel room controls in Japan can sometimes be difficult to navigate, even with AI translation tools. What let the hotel down, however, was the breakfast experience. There were lengthy queues each morning simply to be seated, as only one hostess was managing the process. Most guests do not want to begin their day by waiting in line for up to 15 minutes, particularly when there are plenty of vacant tables available in a large dining area. It seemed unnecessary for guests to have to wait to be formally seated. Once inside, there was further congestion due to there being only one coffee machine and one toaster, resulting in even more queuing in what is clearly a very busy hotel. Overall, the room itself was excellent, but the breakfast operation would benefit from some improvements to better accommodate the number of guests.

Laundry is the best. Room was spacious and we had everything we needed. It’s just the moldy smell inside the bathroom. It was clean and can’t see any mold but the smell was there. We had to turn on the exhaust fan for a while and yet every time we entered bathroom, we could still smell it. Other that that, it was great.