Everything about this resort, in a beautiful location, is stunning and it delivers on every level. We stayed 5 nights in a premium bungalow, and everything from the welcome on arrival to the outlook of the restaurants, the room, facilities, the food and the customer service is excellent. The view from the bungalow was stunning, we spent a lot of time on our deck, in our private hammock and on our deckchairs on the beach looking at the fabulous view, and swimming and snorkeling meters from our bungalow. Shelley pays a lot of attention to the little details that make great customer service, including the sarong for women and sun hat for men, daily newsletter and the nightly treat and this resort deserves its five star rating. The food is excellent, service quick and friendly, gardens beautiful and the staff lead by Shelley are friendly and efficient. It is a peaceful, beautiful and quiet spot with fabulous views and the perfect place to relax and wind down, and a great location to explore the rest of the island if you want.There is another resort, on the lagoon, where we stayed in an over water bungalow for 2 nights and it failed to deliver great customer service or value for money. You can easily bike to the other resort to see the view, but the view you have from this resort is beautiful and combined with a lagoon cruise, it is heaven on earth. We read all the reviews of the resorts before deciding where to stay and agree that this is the place to stay on Aitutaki. Fantastic!