표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 96개 이용 후기 중 51개" "
10 - 훌륭해요
51
평점 8 - 좋아요. 96개 이용 후기 중 31개" "
8 - 좋아요
31
평점 6 - 괜찮아요. 96개 이용 후기 중 10개" "
6 - 괜찮아요
10
평점 4 - 별로예요. 96개 이용 후기 중 2개" "
4 - 별로예요
2
평점 2 - 너무 별로예요. 96개 이용 후기 중 2개" "
2 - 너무 별로예요
2
9.2/10
청결 상태
9.0/10
직원 및 서비스
8.6/10
편의 시설/서비스
8.4/10
숙박 시설 상태 및 시설
8.8/10
친환경
이용 후기
8/10 - 좋아요
chul
출장 여행
2023년 11월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나름 깔끔
호텔은 깔끔하고 좋아요..
chul
2023년 11월에 1박 숙박함
답변 제공: s 님, 2023년 11월 15일
Hi Ms./Mr. Chul, thank you for taking time to rate us, for your experience with us. We do hope to see you again!
8/10 - 좋아요
Dongwook
2023년 9월 3일
Dongwook
2023년 8월에 3박 숙박함
답변 제공: s 님, 2023년 9월 4일
Hi Ms./Mr. Dongwook, thank you for taking time to rate us, for your experience with us. We do hope to see you again!
8/10 - 좋아요
yunsup 님, jeju
단체 여행
2020년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
가격대비 전반적으로 만족합니다!
1.위치
카지노,워킹스트리트,세븐일레븐 도보 5분거리
2.시설
룸 시설 깔끔하고
슬리퍼,전기포트,면도기,치약,칫솔 등 구비
3.단점
수영장이 건물 내부에 있어 새벽에 취객이 간혹
수영하면 소리가 울려 무지 시끄러움
밤 시간대 수영장 입장 금지 했으면 함
길가 쪽 룸은 오토바이 소리때문에
수면을 취하기 어려움
yunsup
2020년 3월에 4박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 5월 19일
On behalf of your whole SureStay Plus Hotel by Best Western AC LUXE family, thank you for choosing to stay with us!!! We are most delighted to hear your appreciation to our staffs your commendation will surely be shared with them. However, please accept our apology for the inconvenience, rest assured that this issue is being taken care of. Again, Thank you and we hope to welcome you back soon.
10/10 - 훌륭해요
sangyoul
출장 여행
2020년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
위치도 괜찮고 깨끗하였습니다.
sangyoul
2020년 2월에 4박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 5월 19일
Thank you for choosing to stay with us and for your time to give us your feedback. We hope to welcome you back again.
10/10 - 훌륭해요
YOUNGSEON
2020년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
YOUNGSEON
2020년 1월에 4박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 5월 19일
Thank you for choosing to stay with us and for your time to give us your feedback. We hope to welcome you back again.
8/10 - 좋아요
Sangwon
단체 여행
2020년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
전체적인 방 컨디션은 나쁘지 않습니다.
다만 크기가 조금 작고, 화장실 물이 잘 내려가지 않습니다.
그리고 저녁에 오토바이 지나가는 소리와 주변 노래방
소음이 시끄럽게 들릴 수 있습니다.
Sangwon
2020년 1월에 2박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 5월 19일
On behalf of your whole SureStay Plus Hotel by Best Western AC LUXE family, thank you for choosing to stay with us!!! We are most delighted to hear your appreciation to our staffs your commendation will surely be shared with them. Please accept our apology for the inconvenience, rest assured that this issue is being taken care of. Again, Thank you and we hope to welcome you back soon.
10/10 - 훌륭해요
sejin
단체 여행, 출장 여행
2019년 12월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sejin
2019년 11월에 5박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 5월 19일
Thank you for choosing to stay with us and for your time to give us your feedback. We hope to welcome you back again.
2/10 - 너무 별로예요
SUK MOON
2019년 10월 7일
별로예요: 객실의 편안함
소음이 심한 호텔
청결도
신규호텔이라 나름 준수한편
. 파리가 2마리 룸으로 들어와 약뿌림
서비스 품질
너무 씨끄러움
.룸 앞에서 그라인드 작업을 하루종일함
.주변 노래방때문에 밤새 소음과 직원들 말 소리때문에 소음심함
.※ 항의해도 개선안됨
프론터 직원에게 항의해도 소용없음
손님은 항의 하세요~ 우리는 작업합니다~~
호텔편의시설
편의 시설이라 할게 없음
호텔위치
. 워킹스트리트와 가까운 편이나 골목안이라 밤에는 어둡고 위험함
특이사항
. 침대커버에 이물질 묻었다고 보증금 반환거부함 매니저에게 항의해도 안돌려줌
왠만하면 이호텔 추천안함
너머너무너무 씨끄러워 편안한 휴식 불가함
SUK MOON
2019년 10월에 1박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 5월 19일
On behalf of your whole SureStay Plus Hotel by Best Western AC LUXE family, thank you for choosing to stay with us!!! please accept our apology for the inconvenience. I already met with the supervisors, rest assured that this issue is being taken care of. Again, Thank you and we hope to welcome you back soon.
8/10 - 좋아요
Oliver
단체 여행
2024년 2월 1일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Oliver
2024년 1월에 2박 숙박함
답변 제공: SureStay Plus Family 님, 2024년 3월 30일
Dear Mr. Oliver, thank you for taking the time to share your positive experience at SureStay Studio by Best Western Clarkview! We're delighted to hear that you enjoyed your stay and that our services met your expectations. Our team works hard to ensure that every guest has a comfortable and memorable experience, so it's truly rewarding to receive such kind feedback.It's our goal to create a welcoming and enjoyable environment for all our guests, and we're glad that we succeeded in doing so for you.If you have any future travel plans, we would be honored to have you as our guest again. Please feel free to reach out to us if there's anything we can assist you with. Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future!
8/10 - 좋아요
huseyin
단체 여행
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스
Daha önceden otelden rezervasyonumuzu teyit ettiğim halde 4 oda konaklamamız olduğu halde, 2 oda rezervasyonumuz varmış gibi 2 oda vermeye calıstılar. Bu durum hoşuma gitmedi
huseyin
2024년 1월에 4박 숙박함
10/10 - 훌륭해요
Estela
2023년 11월 24일
Estela
2023년 11월에 4박 숙박함
10/10 - 훌륭해요
Stefan
2023년 11월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice.
My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics
Stefan
2023년 11월에 3박 숙박함
답변 제공: S 님, 2023년 11월 15일
Dear Ms./Mr. Carl,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
10/10 - 훌륭해요
Carl
2023년 11월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.
Carl
2023년 11월에 3박 숙박함
답변 제공: s 님, 2023년 11월 5일
Dear Ms./Mr. Carl,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
10/10 - 훌륭해요
Maria
가족 여행
2023년 11월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good one.
Was a great stay Rio and Ed where very helpful. The room was clean. Parking was a bit problematic as they are limited. Hotel is right infront of the road so not much parking spot. But overall it was a pleasant stay.
Maria
2023년 11월에 3박 숙박함
답변 제공: R 님, 2023년 11월 5일
Hi Ms./Mr. Mario, thank you for taking time to rate us, for your experience with us. We do hope to see you again!
10/10 - 훌륭해요
jamarquis
2023년 10월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10
jamarquis
답변 제공: Rz 님, 2023년 10월 16일
Hi Ms./Mr. Jamarquis, thank you for taking time to rate us, for your experience with us. We do hope to see you again!
10/10 - 훌륭해요
Alan
연인과의 여행
2023년 9월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the entire staff to be really nice. Particularly I want to thank Eds, Lorna, Kris, and Sandra for being so helpful during my stay. I would definately stay there again. :)
Alan
2023년 8월에 17박 숙박함
답변 제공: Rz 님, 2023년 9월 3일
Dear Ms./Mr. Alan,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
8/10 - 좋아요
Vellie
2023년 8월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It is roomy and well laid out but the lights and air conditioning units were not working well.
Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel.
The breakfast food is so greasy but the attendant is quick and respectful.
Vellie
2023년 8월에 3박 숙박함
답변 제공: Rz 님, 2023년 8월 31일
Dear Ms./Mr. Vellie,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
10/10 - 훌륭해요
troy
2023년 8월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the staff so friendly and they know me by name. If I needed anything they were there. They kept my room clean, fresh towels. I will come here again. The prices was good when I booked the room. If any of my friends decide to come to the Philippines In Angeles city I definitely will recommend this hotel to them. Also I think every staff member should be rewarded from morning to evening shifts. If any person that stayed here and gave a bad review they’re are lying!! Once again this place is awesome!!!
troy
2023년 8월에 5박 숙박함
답변 제공: s 님, 2023년 8월 24일
Dear Ms./Mr. Troy,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
10/10 - 훌륭해요
Geoffrey
2023년 8월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.
Geoffrey
2023년 8월에 7박 숙박함
답변 제공: Rz 님, 2023년 8월 21일
Hi Mr. Geoffrey! Thank you for taking time to write us, for your experience with us. We do hope to see you again!
10/10 - 훌륭해요
Fredrik
2023년 7월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice and friendly staff / weak wifi.
Small pool.
Downside its a bit off walking street.
Fredrik
2023년 6월에 6박 숙박함
답변 제공: a 님, 2023년 7월 11일
Hi Mr. Fredrik thank you for taking time to write us, for your experience with us. We do hope to see you again!
10/10 - 훌륭해요
Micaela
2023년 5월 21일
좋아요: 청결 상태
Comfy beds!
Micaela
2023년 5월에 3박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2023년 5월 23일
Hi Mr. Stephen thank you for taking time to write us, for your experience with us. We do hope to see you again!
8/10 - 좋아요
Jonathan
2023년 5월 20일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel the staff could have been better utilized. During my stay there seemed to be idle staff members congregating around the facility with very little guidance from management. It began to get ackward swimming in the pool while eight staff members are either staring at you fron the balcony or the kitchen area.
Also the staff members who work by the bar and kitchen should receive additional training on proper hygene practices. While I was eating my meal I witnessed one of the staff popping their pimples while looking at his reflection in the mirror by the bar. It was quite unappetizing.
Jonathan
2023년 5월에 11박 숙박함
답변 제공: Best Regards, Karen Niegas 님, 2023년 5월 20일
Dear Mr. Jonathan, Thank you for taking your time to rate your recent stay and share with us your experience. While I wished you had a better stay, we appreciate your candid feedback on our shortfall. I would like to sincerely apologize for any inconvenience experienced throughout your stay. Rest assured that we take your comments seriously and these has been relayed to our associates for us to improve our service. Should you give us another chance, we wish to provide you with our signature hospitality that our other guests have grown fond of. We do hope to have you back again soon. In the meantime, we wish you to be well and safe. Best, Karen Ang Niegas
10/10 - 훌륭해요
Stephen
2023년 5월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel. Quiet and comfortable. Very friendly and professional staff. The pool was a nice feature.
Stephen
2023년 5월에 2박 숙박함
답변 제공: Surestay plus hotel 님, 2023년 5월 10일
Hi Mr. Stephen thank you for taking time to write us, for your experience with us. We do hope to see you again!
Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.
10/10 - 훌륭해요
CHIENYING
2023년 3월 1일
CHIENYING
2023년 2월에 5박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2023년 3월 17일
Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.
10/10 - 훌륭해요
Carl
2023년 2월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
SureStay is totally awesome. The staff is friendly and courteous. The property is well maintained.
Would highly recommend SureStay.
Carl
2023년 2월에 10박 숙박함
답변 제공: as 님, 2023년 3월 9일
Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
2/10 - 너무 별로예요
Manoj
2023년 2월 11일
별로예요: 직원 및 서비스
Manoj
2023년 2월에 8박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2023년 3월 17일
Thank you for your time to write us a review. We are delighted to know that you enjoyed your stay and our service. Looking forward to see you soon.
10/10 - 훌륭해요
Harold
2023년 2월 9일
Harold
2023년 2월에 1박 숙박함
답변 제공: Best Regards, Karen Niegas 님, 2023년 2월 12일
Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.
10/10 - 훌륭해요
Ralf
2023년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Aufenthalt
Perfekte Unterkunft, sehr ruhug, sauber, sehr nettes und hilfsbereites Personal 😀!
Ralf
2022년 12월에 28박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2023년 1월 29일
Dear Mr. Ralf, Thank you for choosing to stay with us!!!! We are happy to know that you enjoyed your stay, but most delighted to hear that you are happy with our service. Excited to see you soon!!!
10/10 - 훌륭해요
Michael
2023년 1월 22일
Michael
2023년 1월에 4박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2023년 1월 29일
Dear Mr. Michael, Thank you for choosing to stay with us!!!! We are happy to know that you enjoyed your stay, but most delighted to hear that you are happy with our service. Excited to see you soon!!!
10/10 - 훌륭해요
GENE
2023년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was okay!! The WiFi very slow. Okay location.
GENE
2023년 1월에 3박 숙박함
답변 제공: as 님, 2023년 1월 19일
Dear Mr. Gene, On behalf of your whole SureStay PLus Hotel by Best Western AC LUXE family, thank you for choosing to stay with us!! Your kind words are very heart warming. We are most delighted to know that you enjoyed your stay and our facilities. Looking forward to welcoming you back soon
8/10 - 좋아요
Bertil
2023년 1월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bertil
2023년 1월에 4박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2023년 1월 14일
Dear Mr. Bertil, On behalf of your whole SureStay PLus Hotel by Best Western AC LUXE family, thank you for choosing to stay with us!! Your kind words are very heart warming. We are most delighted to know that you enjoyed your stay and our facilities. Looking forward to welcoming you back soon.
10/10 - 훌륭해요
William
2022년 12월 22일
William
2022년 12월에 1박 숙박함
10/10 - 훌륭해요
Carl
2022년 12월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place awesome. Friendly and helpful staff. Will definitely stay here again when I return to the Philippines in June 2023.
Highly recommended!!!!
Carl
답변 제공: NN 님, 2022년 12월 18일
Dear Mr. CARL, On behalf of your whole SureStay PLus Hotel by Best Western AC LUXE family, thank you for choosing to stay with us!! Your kind words are very heart warming. We are most delighted to know that you enjoyed your stay and our facilities. Looking forward to welcoming you back soon.
Dear Mr. Satoshi Thank you for taking your time to rate your recent stay and share with us your experience. While I wished you had a better stay, we appreciate your candid feedback on our shortfall. I would like to sincerely apologize for any inconvenience experienced throughout your stay. Rest assured that we take your comments seriously and these has been relayed to our associates for us to improve our service. Should you give us another chance, we wish to provide you with our signature hospitality that our other guests have grown fond of. We do hope to have you back again soon. In the meantime, we wish you to be well and safe. Best, Karen Ang Niegas
Dear Mr. KAZUKI, On behalf of your whole SureStay PLus Hotel by Best Western AC LUXE family, thank you for choosing to stay with us!! Your kind words are very heart warming. We are most delighted to know that you enjoyed your stay and our facilities. Looking forward to welcoming you back soon.
10/10 - 훌륭해요
frank 님, jacksonville
2022년 8월 7일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A new shiny modern hotel which was very pleasant to star in. bar a restaurant downstairs, very comfortable room highly recommend.
frank
2022년 8월에 3박 숙박함
답변 제공: Karen 님, 2022년 8월 8일
Dear Mr Frank,
On behalf of your whole SureStay PLus Hotel by Best Western AC LUXE family, thank you for choosing to stay with us!! Your kind words are very heart warming. We are most delighted to know that you enjoyed your stay and our facilities. Looking forward to welcoming you back soon.
10/10 - 훌륭해요
Odd Anders
2022년 7월 24일
Odd Anders
2022년 7월에 3박 숙박함
답변 제공: Best Karen Ang Niegas 님, 2022년 7월 26일
Dear Mr. Anderson, Thank you for choosing to stay with us!!!! We are happy to know that you enjoyed your stay, but most delighted to hear that you are happy with our service. Excited to see you soon!!!
8/10 - 좋아요
Joseph
2022년 7월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodations were satisfactory and quite comfortable. Close to the main road and the entertainment venues. Decent restaurant. No hot water in the shower or sinks though and the internet seemed sketchy but that may be partly my laptop. They will ask for a $2000 peso deposit on check in. Breakfast is extra. Otherwise I would recommend.
Joseph
2022년 7월에 1박 숙박함
답변 제공: aa 님, 2022년 7월 19일
Dear Mr. Joseph, Thank you for taking your time to rate your recent stay and share with us your experience. While I wished you had a better stay, we appreciate your candid feedback on our shortfall. I would like to sincerely apologize for any inconvenience experienced throughout your stay. Rest assured that we take your comments seriously and these has been relayed to our associates for us to improve our service. We do hope to have you back again soon. Best, Karen Ang Niegas
10/10 - 훌륭해요
Diana 님, Brooklyn
단체 여행
2022년 7월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I absolutely loved staying in this hotel! So much so that we were so close to extending another night. The staff were friendly, always ready to help and the room was flawless. Love the bed and pillows! And the little Covid amenity kit that had (face mask, alcohol spray, wipes)
They even had slippers !
Highly recommended.
Will definitely stay again!
Diana
2022년 7월에 1박 숙박함
답변 제공: Karen Ang Niegas 님, 2022년 7월 15일
Dear Ms. Diana, Thank you for choosing to stay with us!!!! We are happy to know that you enjoyed your stay, but most delighted to hear that you are happy with our service. Excited to see you soon!!! Best Karen Ang Niegas
10/10 - 훌륭해요
Terry
2022년 7월 11일
Terry
2022년 7월에 1박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 7월 16일
Thank you for choosing to stay with us!!!! We are happy to know that you enjoyed our room, but most delighted to hear that you are happy with our service. We are most delighted to hear your appreciation to our staff, your commendation will surely be shared with them. We hope to welcome you back and see the improvements.
10/10 - 훌륭해요
Ramon
2022년 7월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very helpful and professional. They trruly care about your stay at this fine hotel. This is an excellant hotel. A 4 star hotel that acts like a 5 star. Excellent rooms and modern. I would recommend this hotel to anybody. In minor problem is that sometimes in get to get a little noisy, but not that much.
Ramon
2022년 7월에 1박 숙박함
답변 제공: aa 님, 2022년 7월 13일
Dear Mr David, Thank you for taking your time to rate your recent stay and share with us your experience. While I wished you had a better stay, we appreciate your candid feedback on our shortfall. I would like to sincerely apologize for any inconvenience experienced throughout your stay. Rest assured that we take your comments seriously and these has been relayed to our associates for us to improve our service. We do hope to have you back again soon.
Best, Karen Ang Niegas
6/10 - 괜찮아요
Derek
2022년 7월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The noise from nearby music 🎶 is a bit much. No microwave oven which is nice to have.
Derek
2022년 6월에 5박 숙박함
답변 제공: Karen 님, 2022년 7월 5일
Dear Mr Derek,
Thank you for taking your time to rate your recent stay and share with us your experience. While I wished you had a better stay, we appreciate your candid feedback on our shortfall. I would like to sincerely apologize for any inconvenience experienced throughout your stay. Rest assured that we take your comments seriously and these has been relayed to our associates for us to improve our service. Should you give us another chance, we wish to provide you with our signature hospitality that our other guests have grown fond of. We do hope to have you back again soon, in the meantime, we wish you to be well and safe.
Best,
Karen Ang Niegas
10/10 - 훌륭해요
James
2022년 6월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the upgrade,the staff was so friendly and helpful,and loved the food from your restaurant,I will definitely be back thanks again.
James
2022년 6월에 1박 숙박함
답변 제공: Ms. Karen 님, 2022년 7월 1일
Dear Mr. James, Thank you for choosing to stay with us!!!! We are happy to know that you enjoyed our room, but most delighted to hear that you are happy with our service. Excited to see you soon!!!
Best Karen Ang Niegas
10/10 - 훌륭해요
DAVID
연인과의 여행
2022년 6월 9일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The friendly service and good customer service
Dislikes
Didn’t stay long enough
DAVID
2022년 6월에 1박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 6월 10일
Dear Mr David,
Thank you for taking your time to rate your recent stay and share with us your experience. While I wished you had a better stay, we appreciate your candid feedback on our shortfall. I would like to sincerely apologize for any inconvenience experienced throughout your stay. Rest assured that we take your comments seriously and these has been relayed to our associates for us to improve our service. Should you give us another chance, we wish to provide you with our signature hospitality that our other guests have grown fond of. We do hope to have you back again soon. In the meantime, we wish you to be well and safe.
8/10 - 좋아요
SATOSHI
2022년 6월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフはフレンドリーです。
Wi-Fi が弱く、ほとんど使えません。
SATOSHI
2022년 6월에 2박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 6월 10일
Dear Satoshi,
Thank you for taking your time to rate your recent stay and share with us your experience. While I wished you had a better stay, we appreciate your candid feedback on our shortfall. I would like to sincerely apologize for any inconvenience experienced throughout your stay. Rest assured that we take your comments seriously and these has been relayed to our associates for us to improve our service. Should you give us another chance, we wish to provide you with our signature hospitality that our other guests have grown fond of. We do hope to have you back again soon. In the meantime, we wish you to be well and safe.
10/10 - 훌륭해요
Ian
출장 여행
2022년 6월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was awesome But As far as hotels .com disgusting cant contact to change booking impossible to contact take your money thats it what a disgrace never again and not recomend to any one
Ian
2022년 5월에 5박 숙박함
답변 제공: Best, Karen Ang Niegas 님, 2022년 6월 10일
Dear Mr. Ian,
Thank you for taking your time to rate your recent stay and share with us your experience. While I wished you had a better stay, we appreciate your candid feedback on our shortfall. I would like to sincerely apologize for any inconvenience experienced throughout your stay. Rest assured that we take your comments seriously and these has been relayed to our associates for us to improve our service. Should you give us another chance, we wish to provide you with our signature hospitality that our other guests have grown fond of. We do hope to have you back again soon. In the meantime, we wish you to be well and safe.