스위트, 침실 2개 (1 King, Apartment) | 거실 공간 | LCD TV

라마다 바이 윈덤 아스타나 여행 후기

4 out of 5
라마다 바이 윈덤 아스타나
8 Beibitshilik Str, Astana

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 33개 이용 후기 중 18개" "
평점 8 - 좋아요. 33개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 33개 이용 후기 중 2개" "
평점 4 - 별로예요. 33개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 33개 이용 후기 중 0개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel with nice staff. Swimming pool and sauna available.
2023년 9월에 3박 숙박함
답변 제공: Ramada by Wyndham Team 님, 2023년 9월 15일
Dear John,Thank you for choosing to stay with us at Ramada by Wyndham hotel and for taking the time to share your positive feedback. We are delighted to hear that you had a good experience during your stay and that you found our staff friendly.Our swimming pool and sauna are indeed popular amenities, and we are pleased to know that you were able to enjoy them.If you have any suggestions or if there's anything else we can do to make your future visits even better, please feel free to let us know. We value your input and look forward to welcoming you back in the future.Warm regards,Ramada by Wyndham Astana team.

10/10 - 훌륭해요

Andrej

Beautiful place to rest
Very welcoming staff, young people. I was in an appartement which cost me less than 100 EUR, so price/performace is great. All is very new and comfortabe. I slept 12 h….like a baby.
2023년 8월에 1박 숙박함
답변 제공: Ramada by Wyndham Team 님, 2023년 9월 15일
Dear Andrej,Thank you for choosing to stay at Ramada by Wyndham hotel and for sharing your wonderful experience with us. We are delighted to hear that you found our staff welcoming and accommodating.It's fantastic to know that you had a comfortable and restful stay in one of our apartments. Quality sleep is important, and we're thrilled that you felt so refreshed.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another peaceful stay in the future. If you have any special requests or preferences for your next visit, please don't hesitate to let us know.Best regards,Ramada by Wyndham Astana team

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 8박 숙박함
답변 제공: Ramada by Wyndham Team 님, 2023년 6월 5일
Dear Ahmed,We're glad to hear that you found everything to your satisfaction during your stay with us. Our team works hard to ensure that every aspect of your experience meets or exceeds your expectations. We appreciate your feedback and are pleased that we were able to provide you with a seamless and enjoyable stay.Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future for another outstanding stay.Best Regards,Ramada by Wyndham Team

8/10 - 좋아요

Esmeralda Daphne

2023년 5월에 3박 숙박함
답변 제공: Ramada by Wyndham Team 님, 2023년 7월 4일
Dear Esmeralda Daphne,Thank you for choosing our hotel for your recent stay, and for taking the time to share your feedback with us.We strive to provide an exceptional experience for all our guests, and we apologize if we fell short of your expectations. Your comment gives us valuable insight into areas where we can improve and make necessary adjustments.If you have any specific feedback regarding your stay, we would greatly appreciate it. Your input will assist us in identifying areas that need attention and enable us to enhance our services and facilities.We hope that despite your mixed experience, you were able to enjoy some aspects of your stay with us. If there is anything else we can do to make your future visits more enjoyable, please do not hesitate to let us know.Once again, we appreciate your feedback and hope to have another opportunity to serve you and provide you with an exceptional experience.

10/10 - 훌륭해요

Xuelei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Best regards, Ramada by Wyndham Astana Team 님, 2023년 5월 10일
Dear Xuelei,Thank your for chooing Ramada by Wyndham Astana and review.We are glad to know that you had a positive experience with us. We strive to provide excellent service and comfortable accommodations to all of our guests, so we are thrilled to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again in the future.

8/10 - 좋아요

Serghei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Comfortable, well maintained, friendly staff, very good meals (lunch & dinner). Recommended.
2023년 3월에 2박 숙박함
답변 제공: Ramada by Wyndham Team 님, 2023년 4월 3일
Dear SergheiWe are glad to hear that you had a positive experience with us and appreciate your kind words. We strive to provide excellent service and comfortable accommodations to all of our guests, so we are thrilled to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again in the future.

8/10 - 좋아요

Philip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fin hotel, men lidt for varmt
Meget venligt personale. Temperaturen på værelset var dog lidt højt, og vi kunne ikke finde ud af at få skruet ned. Køleskabet var lukket inde i et skab, og kølede derfor ikke særligt godt.
2023년 3월에 4박 숙박함
답변 제공: Ramada by Wyndham Team 님, 2023년 4월 3일
Dear Philip,We are glad to hear that you had a positive experience with us and appreciate your kind words. We strive to provide excellent service and comfortable accommodations to all of our guests, so we are thrilled to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again in the future.

10/10 - 훌륭해요

Romain

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay ! Fully recommended !
Excellent stay ! Professionnal team and good confort, I fully recomend them for business stay
2022년 10월에 4박 숙박함
답변 제공: Ramada by Wyndham Team 님, 2022년 11월 7일
Dear RomainThank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that you enjoyed your stay. It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.Best RegardsRamada by Wyndham Team

10/10 - 훌륭해요

Karle

2022년 8월에 1박 숙박함
답변 제공: Команда отеля Ramada by Wyndham 님, 2022년 9월 30일
Уважаемая Евгения,Благодарим Вас за то, что нашли время поделиться Вашим мнением относительно проживания в нашем отеле! Нам очень приятно знать, что Вы остались довольны сервисом и услугами, которые мы предоставляем. Мы будем рады видеть Вас вновь!С уважением

6/10 - 괜찮아요

Shuhaku

좋아요: 청결 상태
アスタナは街が広いので行動しやすい様に旧市街のホテルを選択したが、旧市街も特別な見どころもなく、徒歩で行動するには不便であった。斜め前のショッピングモールも新市街の新しいモールと比べると見劣りするし。ホテルは部屋も狭め、シャワーの扉の立て付けも悪く水が漏れた。朝食も種類は豊富だが大したことはない。評価できるのは
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable stay !
Great stay. Very helpful and obliging staff. Very nice breakfast. Very happy with room comfort. They allowed me a late checkout till 4 pm which I was very happy about.
2019년 9월에 2박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Xavier, Many thanks for your detailed feedback; your opinion is highly appreciated. We are happy to see that your overall experience with us was very good. Special thanks for underlining our helpful staff, nice breakfast, comfortable room. Those warmest words are the best compliment and encouragement for the team and me personally. We hope to welcome you once again for your next visit. Best regards, Bahri Aktas Director.

10/10 - 훌륭해요

Mykola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An amazing hotel, good location. Wide range of facilities: perfect gym, pool, sauna.
2019년 9월에 3박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 4일
Dear Mykola, Thank you for stay in Grand Park Esil. We are very glad to get positive notes from you. Special thanks for underlining good location, perfect gym, pool and sauna. Your appreciated comments serve to reward and motivate the entire team. Please be our guest again if your business brings you back to Nur-Sultan. Best regards, Bahri Aktas Director.

10/10 - 훌륭해요

Yasseen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 4박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Yasseen, Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 5박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Guest, Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra hotell i den eldre delen av Nur-Sultan
Ett bra hotell. Rommet vi fikk var litt lite men det plagde oss ikke. Baren og resturanten var bra, veldig hyggelig service, de snakket godt engelsk. Kort vei til andre resturanter og ned til elven. Hotellet ligger i den gamle bydelen.
2019년 8월에 3박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Jan, Thank you for sharing detailed feedback and high rating with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es war alles bestens und mir hat es da gefallen. Ich würde wieder kommen
2019년 7월에 4박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Guest, Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Welcoming, friendly service. Clean and facilities of the swimming poll/sauna/gym are good.
2019년 5월에 1박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Guest, Thank you for sharing your feedback with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Guest, Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 3박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Guest, Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

10/10 - 훌륭해요

Eva

A very comfortable and nice place. Very nice breakfast, good wifi. Not far away from the city center. Highly recommended.
2018년 11월에 2박 숙박함

8/10 - 좋아요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Victor, Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

10/10 - 훌륭해요

Natalya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Grand Park Esil 님, 2019년 10월 6일
Dear Natalya, Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil. Best regards, Bahri Aktas Director.

8/10 - 좋아요

Yu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 7박 숙박함

10/10 - 훌륭해요

IBOLYA IVETT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel agradable, en una zona cómoda de Astaná y con instalaciones renovadas (sobre todo teniendo en cuenta las condiciones generales del país). El personal es agradable, aunque son pocos los empleados que hablan inglés (normalmente solo las recepcionistas y no con gran fluidez). Las habitaciones son cómodas y están muy limpias, aunque son pequeñas. El buffet del desayuno es muy mejorable tanto en cantidad como en calidad.
2018년 4월에 5박 숙박함
답변 제공: Bahri Aktas 님, 2018년 4월 25일
Dear Guest, Thank you very much for staying at our Hotel and sharing your experience with other travelers. We are happy to know that you liked our hotel, its location, your stay, our breakfastt and our fitness center. We appreciate very much your nice and warm words about our staff which we have forwarded to our team and they were very grateful and motivated to do even greater service. Our entire staff is looking forward to have an opportunity to welcoming you at Grand Park Esil Hotel at your next visit to Astana. Sincerely yours, Bahri Aktas Director.

8/10 - 좋아요

Nurwaheeda

좋아요: 청결 상태, 객실의 편안함
Upkeep needed
Lot more can be done
2018년 1월에 6박 숙박함
답변 제공: Bahri Aktas 님, 2018년 1월 31일
Dear Guest, On behalf of Hotel Grand Park Esil we appreciate you taking the time to share your review with us and other travellers. Your comment is very valuable for us. Our entire staff is looking forward to have an opportunity to welcoming you at Grand Park Esil Hotel at your next visit to Astana. Best Regards, Bahri Aktas Director

8/10 - 좋아요

nazarulla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff at reception extremely helpful and attentive. Room smelled of cigarette smoke although it is a non smoking hotel. They provided air freshener which helped
2017년 10월에 3박 숙박함
Dear Guest, Thank you very much for staying at our Hotel and sharing your experience with other travelers. We are delighted to know that you liked our personnel and provided service. It’s a pity to read your comment concerning smell in the room. Please accept our sincere apologies for inconvenience. Your comment was forwarded to Technical Manager to take actions accordingly. Our entire staff is looking forward to have an opportunity to welcoming you at Grand Park Esil Hotel at your next visit to Astana. Sincerely yours, Bahri Aktas Director

10/10 - 훌륭해요

Gerhard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good atmosphere in a fantastic building
Very helpful rezeptionists
2017년 10월에 1박 숙박함
Dear Guest, Thank you very much for your stay at our hotel and sharing your experience with us. We are very glad to hear that you liked our service. And we appreciate very much your warm words about our hotel which motivated to do even greater service. Our entire team is looking forward to greeting you at Grand Park Esil Hotel at your next visit to Astana. Best Regards, Bahri Aktas Director

6/10 - 괜찮아요

Sue 님, Switzerland

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ok, but no aircondition (28'C in the room)
The staff was very friendly and helpful, the hotel was clean and the breakfast was good (big variety of foods). But the standardroom was way too small and the aircondition was insuffitient. I had 28'C in the room, there were no sun blinds. The price of 143 Euro per night was way too high.
2017년 7월에 13박 숙박함
답변 제공: 2222481 님, 2017년 11월 16일
Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and taking time to leave your comments. It is very important for us to know your opinion in order to make our services and facilities better. We are very happy to know that you liked our friendly staff. We have discussed your comment with Technical Department, in order to take actions accordingly. The entire team of Grand Park Esil Hotel is looking forward to greeting you at your next visit to Astana! Best Regards, Bahri Aktas Director

8/10 - 좋아요

Henri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Melko hyvä hotelli.
Erittäin avulias henkilökunta. Sijainti on melko hyvä-kävelymatkan päässä joelta ja monesta ravintolasta (esim Line Brew, Provino, Ali Baba, Cafe Tselinnikov, Barley). Aamiainen oli maukas ja monipuolinen, vaikkakin kahvi oli hieman huonolaatuista ja leivänpaahdin ei usein toiminut. Huone oli myös hieman liian kuuma (heinä-elokuussa).
2017년 7월에 8박 숙박함
Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and taking time to leave your comments. It is very important for us to know your opinion in order to make our services and facilities better. We are very happy to know that you liked our friendly staff, our location and tasty breakfasts. Corcerning the coffee, we have ordered new coffee machine and coffee, hope you will have opportunity to taste it. We are pleased to learn that you have been satisfied with your stay at Grand Park Esil Hotel. The entire team of Grand Park Esil Hotel is looking forward to greeting you at your next visit to Astana! Best Regards, Bahri Aktas Director

10/10 - 훌륭해요

hiroyuki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
Un super hôtel Fitness center très pratique, bien situé Très bien
2017년 8월에 1박 숙박함
Dear Guest, On behalf of Hotel Grand Park Esil we would like to thank You for choosing our hotel and sharing your experience with us and other travelers. We are pleased to learn that you have been satisfied with your stay at Grand Park Esil Hotel. We are delighted to know that you liked the Hotel’s location, enjoyed breakfast and our fitness center. The entire team of Grand Park Esil Hotel is looking forward to seeing you at your next visit to Astana. Sincerely yours, Bahri Aktas Director

10/10 - 훌륭해요

CATHERINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GRAND PARK ESIL HOTEL in ASTANA
GREAT STAFF. PROFESSIONAL AND NICE. GOOD WIFI. GOOD SERVICE. GOOD BREAFST. GOOD DINER. I WARMLY RECOMMEND
2017년 6월에 6박 숙박함
Dear Guest, On behalf of Hotel Grand Park Esil we would like to thank You for choosing our hotel We are pleased to learn that you have been satisfied with your stay at Grand Park Esil Hotel. We are delighted to know that you liked our staff, good speed of WiFi, enjoyed breakfast and dinner. And we appreciate very much your warm words about our staff, which we have forwarded to our team and they are very grateful and motivated to do even greater service. The entire team of Grand Park Esil Hotel is looking forward to seeing you at your next visit to Astana. Sincerely yours, Bahri Aktas Director

8/10 - 좋아요

Peter 님, Frankfurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ein Tag Aufenthalt auf einer kleinen Urlaubstour durch Kasachstan. Bin auf Hotel aufgrund des Preis-Leistungsverhältnisses aufmerksam geworden. Nur 1 Nacht in Astana zugebracht.
답변 제공: ETX-ArdakIskakova 님, 2016년 4월 9일
Dear Guest, Thank you very much for staying at our Hotel and sharing your experience with other travelers. The Hotel is one of the few architectural monuments in Astana, has a good location at the right bank of the river with nearby facilities such as supermarkets, banks, business centers, goverment and exchange offices. We are happy you liked our hotel, its central location and our friendly staff. Our entire staff is looking forward to have an opportunity to welcoming you at Grand Park Esil Hotel at your next visit to Astana. Sincerely yours, Bahri Aktas Director