저자극성 침구, 미니바, 객실 내 금고, 책상
예약 가능 여부 확인

노보텔 브리즈번 사우스 뱅크 호텔 여행 후기

4.5 out of 5
노보텔 브리즈번 사우스 뱅크 호텔
38 Cordelia Street, South Brisbane, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 984개 이용 후기 중 558개" "
평점 8 - 좋아요. 984개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 984개 이용 후기 중 79개" "
평점 4 - 별로예요. 984개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 984개 이용 후기 중 19개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Seung

답변 제공: Kiah 님, 2023년 4월 6일
Dear Seung,Thank you for your great review! We are so happy that you enjoyed your stay with us and hope to welcome you again soon.Warm regards,Kiah, Front Office All Rounder

6/10 - 괜찮아요

Jin Jong

2022년 8월에 5박 숙박함

10/10 - 훌륭해요

MYONGRAE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호주에 처음 방문했는데 매우 편안한 숙박이었고 직원들이 매우 친절해서 너무 좋았습니다.
2022년 3월에 4박 숙박함
답변 제공: Sarah, Guest Experience Manager 님, 2022년 5월 12일
Dear MYONGRAE, Thank you for choosing us while travelling to Australia for the first time! We are so happy that you had a great time. We look forward to seeing you again soon. Warm regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
The reception staff was very friendly and impressive even it was late night check in.
2021년 4월에 1박 숙박함

8/10 - 좋아요

Taeeun

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치도좋고 가격대비 시설도 깔끔하고 좋아요. 침대가 넓어서 가족들이 사용하기 적당합니다.
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

Young Han

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
water service
the location was nice to get the station compared to the price for business visiting. very clean, cozy, huge room space, kind staffs and so on. but the mineral water was not served as like other hotels in several countries. even though the outter hottest weather, air condition was nice to keep the specific temp. anyway, this trip was so satisfied to me. thanks and keep doing so...
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
It was nice. cleaned room, kind employee,
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

kang sup

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

Jungeun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족숙소로 추천
가족여행. 청결함. 안락함. 사우스뱅크와 접근성좋음
2019년 1월에 1박 숙박함
답변 제공: Coleman - Reservations Assistant Manager 님, 2019년 1월 30일
Hi Jungeun, Thank you for taking the time to review our property. We are happy to hear that you had an enjoyable stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함
답변 제공: Coleman - Reservations Assistant Manager 님, 2019년 1월 15일
Hi there, Thank you so much for your feedback! We hope you'll choose to stay with us at the Novotel Brisbane South Bank again in the near future.

8/10 - 좋아요

JUNHWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best in Southbank
Here is the best accommodation although I visited Brisbane several times. I really recommend the hotel if you consider staying near the convention centre.
2018년 7월에 4박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to Southbank restaurant strip.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Gabrielle

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 5월 23일
Dear Gabrielle, thank you so much for reviewing us. We are sorry that we fell short of meeting your expectations during your stay. If you like to share insights about your stay, please reach us at ha0x0@accor.com or 07 3295 4100. We looking forward to hearing from you. Kind regards.

8/10 - 좋아요

Jeremy

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and Convenient
2024년 5월에 1박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 5월 23일
Dear Jeremy, thank you so much for your review. We're glad to know that you enjoyed the hotel's location and overall experience. We hope to welcome you back soon. Kind regards.

10/10 - 훌륭해요

Annette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its was clean and comfy, staff were friendly.
2024년 5월에 1박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 5월 23일
Dear Annette, thank you so much for your lovely review! We're happy to know that you had a comfortable stay with us and hopefully, we can welcome you back in the future. Kind regards.

10/10 - 훌륭해요

Lisa 님, MURRAYS BRIDGE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 5월 23일
Dear Lisa, thank you so much for your 5-star review! We're happy that you enjoyed your stay and we hope to welcome you back soon. Kind regards.

2/10 - 너무 별로예요

Soner

2024년 5월에 2박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 5월 23일
Dear Soner, thank you so much for taking the time to review us. We're very sorry that we could not meet your expectations during your stay with us.One of our team members contacted you to discuss further the issues raised and get a better insight into how we can improve the quality of our services. It's our hope to have the chance to welcome you back to better experience Novotel Brisbane South Bank. Kind regards.

10/10 - 훌륭해요

Anabell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 5월 23일
Dear Anabell, thank you so much for your 5-star review! We're happy to know that you had a comfortable stay with us and we hope to welcome you back in the future. Kind regards.

10/10 - 훌륭해요

Danae

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to south bank and many eateries
2024년 4월에 2박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 5월 23일
Dear Danae, thank you so much for your 5-star review! We're happy that you enjoyed your stay and we're looking forward to welcoming you back soon. Kind regards.

10/10 - 훌륭해요

Hiren Anilkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 5월 1일
Dear Hiren, thank you so much for your 5-star review! We're glad that you enjoyed your stay. Kind regards.

10/10 - 훌륭해요

Angus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good
2024년 4월에 1박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 4월 28일
Dear Angus, thank you so much for your 5-star review. Kind regards.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 4월 28일
Dear Stephen, thank you so much for your 5-star review! Kind regards.

10/10 - 훌륭해요

Alistair

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 4 nights, and the experience was faultless. Great location just 5 mins walk from all the activities in South Bank. Felt safe at night. Modern hotel in excellent condition, very clean, great service from all staff. Room was very well-equipped, modern and clean. Breakfast was very good and good value. Reception and bar / restaurant area very well-presented. Good pool and well-equipped gym. Only two tiny criticisms - the outdoor pool was a little too cold to really use (I understand it can be heated), and the shower in our room wasn't very powerful. But these are tiny compared to the overall excellent experience.
2024년 3월에 4박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 4월 8일
Dear Alistair, thank you so much for your great review. We're happy to know that you enjoyed your stay and we're looking forward to welcoming you back soon. Kind regards.

10/10 - 훌륭해요

madison

연인과의 여행
All staff were amazing, friendly and welcoming. Housekeeping did a fantastic job in ensuring our stay was clean and fresh each day. Great facilities and plenty of things around the hotel to enjoy.
2024년 4월에 6박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 4월 8일
Dear Madison, thank you so much for your glowing review! We're thrilled to know that you had an unforgettable stay with us and we're looking forward to welcoming you back soon. Kind regards.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 4월 8일
Hi Mike, thank you so much for your 5-star review!

2/10 - 너무 별로예요

eric

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A horrible experience. Booked in and they insisted I pay the hotel upfront even though I had booked via expedia and they had authenticated my credit card. Arrived at the room the corridor wall was full of patches, there were no hangars or or glasses in the room. These were delivered later. Next day return to room late afternoon, the used towels are still on the floor together with all the dirty glasses. It takes 30 minutes to have towels and clean glasses delivered to our room, told the hotel is very busy and cant provide ta quicker service. The gym is not clean and the equipment in poor repair, 3 of the 4 Bikes either had parts missing or were broken, the pedals of the elliptical trainer were so dirty that my shoes stuck to the pedals. Reported this nothing was done. The service of the room the next day was lacking, we received clean towels but all our dirty glasses were left behind. I am a silver member - when I asked why my stay did not qualify for the points I was told it was because we booked via an external booking engine. Will not use the Novotel chain if I can help it.
2024년 3월에 4박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 4월 8일
Dear Eric, thank you so much for reviewing us. We're very sorry that we fell short of meeting your expectations during your stay with us. We would like to discuss further the issues raised, so we kindly ask you to contact us at ha0x0@accor.com or 07 3295 4100. We are looking forward to hearing from you. Kind regards.

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 편의 시설/서비스
Very convenient- all very adequate for a couple of nights stay. Shortage of staff on reception desk especially at check out time.
2024년 3월에 2박 숙박함
답변 제공: Millicent 님, 2024년 3월 25일
Hi Susan, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your feedback.I am sorry to hear however about the delay on check out. We hope to welcome you again soon.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff were amazing overall beautiful place to stay. We will be back
2024년 3월에 1박 숙박함
답변 제공: Millicent 님, 2024년 3월 18일
Hi Mark, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback! We are glad that you enjoyed your stay with us and look forward to you back again soon!

10/10 - 훌륭해요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy walk to South Bank parklands and all the activities there. Bed is nice, room quiet. But small, if you need bathroom privacy, then a standard or superior room is not for you
2024년 3월에 3박 숙박함
답변 제공: Millicent 님, 2024년 3월 18일
Dear Alan, Thank you for your feedback! I am pleased to let you know that our Corner 'N' Rooms provide a more traditional layout with a bathroom closed off from the bedroom which you may prefer to our standard lay out. We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Ethan

연인과의 여행
좋아요: 편의 시설/서비스
Easy check in and check out. Super clean. Yummy breaky. Great spot in a walkable area. Comfy bed. Nice shower. Had a wonderful stay
2024년 2월에 1박 숙박함
답변 제공: Millicent 님, 2024년 2월 28일
Hi Ethan, Thank you for your lovely feedback. We are happy to hear that you had an enjoyable stay and look forward to welcoming you back again soon!

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel. Good location and good dining area. Pillows were too soft for our liking.
2024년 2월에 1박 숙박함
답변 제공: Millicent 님, 2024년 2월 19일
Hi Brian, Thank you for choosing to stay at Novotel Brisbane South Bank and sharing your review. We have different types of pillows available which can be ordered on request from reception. We look forward to you staying with us again!

10/10 - 훌륭해요

Paula Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable beds and great breakfast
2024년 2월에 3박 숙박함
답변 제공: Millicent 님, 2024년 2월 19일
Hi Paula Mary, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback!We are glad that you enjoyed your stay with us and look forward to you back again soon!

8/10 - 좋아요

Carly

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room could have been a bit cleaner. Empty bottle under bed and hair in the shower.
2024년 2월에 2박 숙박함
답변 제공: Millicent 님, 2024년 2월 19일
Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your feedback!I am so sorry to hear however about the cleanliness issues you experienced, please accept my sincerest apologies. I have passed your comments on to our Housekeeping Manager so this issue can be addressed.We hope that you enjoyed the rest of your stay with us and look forward to welcoming you back again soon!

10/10 - 훌륭해요

Clint

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 2월에 1박 숙박함
답변 제공: Millicent 님, 2024년 2월 19일
Hi Clint, Thank you for sharing your review, we are glad you enjoyed your stay at Novotel Brisbane South Bank!

8/10 - 좋아요

??

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
朝食がとてもおいしかったです。家族で利用しましたが、子供達も食べられるものが多かったです。また利用したいです。
2023년 12월에 1박 숙박함
답변 제공: Millicent 님, 2024년 2월 19일
Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback!We are glad that you enjoyed your stay with us and look forward to you back again soon!

10/10 - 훌륭해요

Amy

2024년 2월에 2박 숙박함
답변 제공: Leticia, Digital Marketing Manager 님, 2024년 3월 21일
Dear Amy, thank you so much for your 5-star review! We're happy to know that you enjoyed your stay and we hope to welcome you back soon. Kind regards.

10/10 - 훌륭해요

Chantal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing location & the staff are wonderful.!
Check in was very fast and easy. The check staff are AMAZING. We arrived 2.5 hrs earlier than the actual check in arrival time and they were so accommodating and found us a room immediately, so we could check in earlier and didn’t have to wait until 2pm. We checked out at 3am in the morning and there was a friendly face at the front desk to ask if we need assistance with cabs to the airport and ask how our trip was. It was our first stay here and we will be back again. Great location & awesome staff.
2024년 2월에 1박 숙박함
답변 제공: Millicent 님, 2024년 2월 4일
Hi Chantal, Thank you for sharing your lovely feedback from your stay at Novotel Brisbane South Bank! I am so happy to hear that you enjoyed your stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Jen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice sized and quality room, quiet but close to Southbank and cultural precinct. Good value for money. Great for our weekend break.
2024년 2월에 1박 숙박함
답변 제공: Millicent 님, 2024년 2월 4일
Hi Jen, Thank you for choosing to stay at Novotel Brisbane South Bank and sharing your lovely feedback! We are so happy to hear you enjoyed your stay and look forward to welcoming you back again soon!

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic reception- made to feel really welcome Thank you !!
2024년 1월에 4박 숙박함
답변 제공: Millicent 님, 2024년 2월 2일
Hi Stephen, Thank you so much for choosing to stay with us at Novotel Brisbane South Bank! We are so glad you enjoyed your stay with us and hope to welcome you back again soon!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This should be your first choice
We had booked another unit at Morgan Suites that was not to our standards. Etc musty smell. I went on Hotels.com again and found this hotel nearby and booked it. It’s something I should have done at the beginning.
2024년 1월에 4박 숙박함
답변 제공: Millicent 님, 2024년 2월 1일
Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback!We are glad that you enjoyed your stay with us and look forward to you back again soon!

10/10 - 훌륭해요

Sandra 님, Elkhorn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Millicent 님, 2024년 1월 30일
Hi Sandra,Thank you for your feedback! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Dave

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful food, great room and staff but limited parking
2024년 1월에 1박 숙박함
답변 제공: Millicent 님, 2024년 1월 30일
Dear Dave,Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback!We are glad that you enjoyed your stay with us and look forward to you back again soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Millicent 님, 2024년 1월 30일
Hi John,Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback!We are glad that you enjoyed your stay with us and look forward to you back again soon!

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Millicent 님, 2024년 1월 30일
Hi Taylor, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback!We are glad that you enjoyed your stay with us and look forward to you back again soon!

8/10 - 좋아요

Arrigo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Millicent 님, 2024년 1월 23일
Hi Arrigo, Thank you for your feedback! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 5박 숙박함
답변 제공: Millicent 님, 2024년 1월 23일
Thank you for your feedback! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, quick walk to south bank streets beach. Buffet breakfast had a good variety. Rooms were lovely. Parking charges expensive especially when already paying quite a lot to stay. Parking spots very small, not a lot of space to get in and out of your doors. Pool and gym good. Most staff were excellent.
2024년 1월에 5박 숙박함
답변 제공: Millicent 님, 2024년 1월 23일
Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback!We are glad that you enjoyed your stay with us and look forward to you back again soon!