리셉션

오요 실버 스퍼 번즈 하이웨이 20 여행 후기

2.5 out of 5
오요 실버 스퍼 번즈 하이웨이 20
789 N Broadway Ave, Burns, OR

이용 후기

6.4
평점 10 - 훌륭해요. 321개 이용 후기 중 76개" "
평점 8 - 좋아요. 321개 이용 후기 중 76개" "
평점 6 - 괜찮아요. 321개 이용 후기 중 56개" "
평점 4 - 별로예요. 321개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 321개 이용 후기 중 66개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Kenneth

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly Staff, middle of refinishing, no clean towels for second night, had to empty own garbage and find their dumpster. Congested parking.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Gary

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel was under construction and renovating the rooms. One of the rooms that we had, had bed bugs in the beds and also the shower. I would not consider going back to this motel until after the construction was complete, but even that, the bed bugs would not be welcome.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Undergoing renovations in 2024 so a lot of rooms were not available and it was cluttered. A neat old place. Great staff.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, amazing staff
2024년 5월에 1박 숙박함

4/10 - 별로예요

Mitchell

별로예요: 숙박 시설 상태 및 시설
Property is located on, and faces, a busy highway. It is an older building with thin walls, creaky floors, and under major renovation. The door had a blank where the deadbolt should have been located, and the space between the door jamb and striker was large enough that a semi-skilled punk could use a flexible pice of metal to gain entry. The bathroom sink was stopped-up when I got into my room, but the property manager was prompt in getting one of the contractors to clear it. Lots of transient workers so voice and vehicle noise typically began around 3:30 - 4 AM. My room was clean and the bed and pillows were comfortable, but the blankets were old and threadbare. Basic amenities (e.g., microwave, refrigerator, wi-fi, TV, and lights) all worked, and there was plenty of very hot water. Nearest dining establishment is 3 block away.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

jean 님, Island park

반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 4월에 1박 숙박함

8/10 - 좋아요

Qingyan

가족 여행
좋아요: 직원 및 서비스
Convenient and quiet location for pass by road travelers.
2024년 4월에 1박 숙박함
답변 제공: Joey 님, 2024년 5월 20일
Hi, Qingyan! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Joey

4/10 - 별로예요

Steven

출장 여행
Less than par. But, the lady at the front desk was very helpful.
2024년 4월에 1박 숙박함
답변 제공: Tim 님, 2024년 5월 20일
We are sorry to stay turned out to be an average one, Steven! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 - 너무 별로예요

Joe

별로예요: 직원 및 서비스
We weren’t even able to check in. There was no one at the front desk for over 20 minutes
2024년 3월에 1박 숙박함
답변 제공: Noah 님, 2024년 5월 20일
We are extremely sorry to know this, Joe! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nikki did an EXCELLENT job of welcoming us and fulfilling all our needs with a rollaway bed and extra needed items. This dated motel met all of our needs for an inexpensive place to stay. We had comfy beds, heat, a fridge and microwave. We would rather pay less than have a fancy place, but they are remodeling as we speak! If you are like us, grab some good ear plugs and choose this place for sure!
2024년 3월에 1박 숙박함
답변 제공: Joey 님, 2024년 5월 20일
Hi, Wendy! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey

10/10 - 훌륭해요

William

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service
2024년 2월에 1박 숙박함
답변 제공: Dewi 님, 2024년 5월 20일
That is great to hear, William! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Kelsha is awesome and gives excellent customer service
2024년 2월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 2일
Hi, William! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 - 별로예요

Shayna

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
So many things wrong. Let's start with pulling the covers back to find stains all over the bed sheet. Call and was moved to a new room. In the new room there's old contacts dried on the end table. The curtains are sheer and don't block anything. Had to hang a blanket to keep everyone from seeing in. Towel rack was broken. Constant noise all night. Had a dead bolt but no hole in the door frame for the dead bolt. Felt unsafe
2024년 2월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 2일
Apologies for the problems you had faced, Shayna! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 - 좋아요

George

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The owners are fantastic extremely helpful to resolve any issues. You may have to include car issues,room issues and overall very personable to make your business worth having
답변 제공: Ammy 님, 2024년 5월 2일
We appreciate your positive rating, George! We take pride in providing our guests with a great experience. Regards, Tim.

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
In one ad, it states that there is free breakfast, there is not. There isn't even free coffee. There is no coffee offered in the rooms. There isn't even plastic or paper cups offered in the room. All you get are towels, body gel, and shampoo, no conditioner, no coffee, no tea, no cups, no coffee maker, heating system is ancient though it works. If all you want is a clean bed and some basics for a cheap price, then this place is for you. If you want all the bells and whistles or you want the breakfast they advertised then go somewhere else.
2024년 1월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 2일
Apologies for the problems you had faced, Robert! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Finr
2024년 1월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 2일
Hi, William! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 - 너무 별로예요

Kari

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeping does good cleaning but this place is so old. The carpet smells like warm pee from 1000 dogs. No deadbolt on the door. Heard loud water hammer repeatedly for long periods all day and night. Could not sleep. Could not wait for morning to leave this place. Will not return. No fault of the staff. Management needs to do some serious updates.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Brandi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Laura

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 4일
Hi, Laura! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

10/10 - 훌륭해요

Bergen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommend - Great Price
I had a great stay at the Silver Spur while passing through on my way to Boise. The employee that checked me in, Keisha, was very friendly and made check in quick and easy. She recommended that I get dinner at the Central Pastime bar, which was delicious. Clean room, warm water, and an affordable price. I would 100% stay again!
2023년 11월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 6일
Hi, Bergen! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim.

8/10 - 좋아요

Joseph

좋아요: 청결 상태
The beds and motel were clean despite the obvious age of the building. I was able to get rest and resume my trip the next morning.
2023년 11월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 22일
Pleased to hear your kind words of gratitude, Joseph! We are going to do our best to never fail to impress you every time. Regards, Maria

4/10 - 별로예요

Bill

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
run down
2023년 9월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 22일
We are sorry to hear about your experience, Bill! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

10/10 - 훌륭해요

Ronnie

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable room. Friendly staff. I will defiantly stay there again.
답변 제공: Dewi 님, 2024년 1월 22일
That is great to hear, Ronnie! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

4/10 - 별로예요

Richard

2023년 11월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 4일
Hi, Richard! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 - 훌륭해요

Merrilyn

I stayed at the Silver Spur on my way east on a cross country trip. Heidi and Kelsha were excellent hosts, so I also stayed there on my return trip. Again, Kelsha was very helpful in getting me settled in for the evening. It’s not a fancy place, but great for spending a night in Burns.
2023년 11월에 1박 숙박함
답변 제공: Barbara 님, 2024년 1월 22일
Pleased to hear your kind words of gratitude, Merrilyn! We are going to do our best to never fail to impress you every time. Regards, Barbara

6/10 - 괜찮아요

Debi

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible, terrible place.
The door was not secure. The thermostat did not work; only the wall heater. There was a lockbox on the door that disappeared in the middle of the night. Pretty bad structural/wall damage. Uncomfortable bed. We had booked 2 nights but left after 1 night. The curtain rod was not secured to the wall so the curtains were askew. The lightswitch over the chair did not work. The TV was not plugged in.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Matthew

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property has a Rustic theme going however we had to be moved between two different rooms before we were in one that all the lights worked and a heater worked. The office was closed an hour before was posted. Had to call a couple times to get staff. The staff was trying to be helpful and appeared frustrated at the room conditions as well
2023년 11월에 1박 숙박함

4/10 - 별로예요

Justin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Clean but old and SO loud
Deadbolt missing, stained carpet, old fixtures and poor overall condition. Worst was all the noise, all night long - whether it was guests upstairs or some constant washing machines running, no idea what could make that much noise at all hours. For the price, it was a clean bed for the night, just wish it was quieter.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

NIcholas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 12월 6일
Sorry for the unpleasant experience you had with us. NIcholas! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

8/10 - 좋아요

Heidi

가족 여행
좋아요: 직원 및 서비스
Great customer service!
Kelsha at the front desk was absolutely wonderful and beyond helpful. We had a last minute, middle of the night booking when travel plans changed. No frills, but we didn’t need them - were able to sleep and continue on. Centrally located!
2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2023년 12월 6일
Hi, Heidi! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Joey

6/10 - 괜찮아요

rebecca

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Dewi 님, 2023년 12월 6일
Hi, Rebecca! Thanks for the suggestions, as it has been communicated with the relevant department, they will look into this issue and will surely change accordingly. Regards, Dewi.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old but clean. My only issue was I couldn’t get the tv to work. There was no remote which the lady at the front desk provided. But I still couldn’t get it to work.
2023년 10월에 1박 숙박함
답변 제공: Dewi 님, 2023년 12월 6일
Hey, Hi! Thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Dewi

8/10 - 좋아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: Dewi 님, 2023년 12월 6일
Thanks for rating us superbly, Timothy! Glad to know that you loved our services. Regards, Dewi

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Ok
2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2023년 12월 6일
Hi, William! We appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey

2/10 - 너무 별로예요

Mark

반려동물 동반 여행, 가족 여행
Room smoke alarm disconnected and half of it on counter, room was filthy, used hand soap only soap in room, front door did not close or lock properly. Had to call the motel 4 times checking in after 9pm and the voicemail was full so we stood out in the cold and wind. This was the worst motel room I have ever stayed in. I could go on for pages but can’t stress how dirty and disgusting the room was
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 12월 6일
Hi, Mark! We are sorry for the inconvenience you had. Rest be assured, we have escalated this matter to the management for overall improvement. We would like to thank you for sharing this experience with us, it helps us for continuous improvements. Regards, Barbara

6/10 - 괜찮아요

Thomas

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
convenient to museum/library
2023년 9월에 2박 숙박함
답변 제공: Joey 님, 2023년 12월 6일
Hi, Thomas! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

6/10 - 괜찮아요

Jason

가족 여행
좋아요: 직원 및 서비스
Nice spot for an overnight stay.
2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2023년 12월 6일
Hi, Jason! Thank you so much for the positive rating. Have a wonderful day ahead. Regards, Joey

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not let the exterior detour you from staying. Our room was all updated with a comfy bed.
2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2023년 12월 6일
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again with a pleasant experience. Regards, Joey

2/10 - 너무 별로예요

Denise

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unsafe smelled like foul bug spray mixed with cat pee. Very scary
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 12월 6일
Hi, Denise! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

2/10 - 너무 별로예요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very disappointed in my stay. There was an odor in the bathroom that was either formaldehyde, lacquer or some other chemical that made me nauseous and gave me a headache. The room was not warm and the heater did not work. There were no extra blankets within the room. I checked the closet and none available. The TV was not hooked up and also there was no remote for the TV within the room. The toilet ran constantly all night. The shower was full of mold so I did not even use the shower. The walls were so thin you could hear people snoring on both sides. The room did not contain a telephone, therefore I was unable to get a hold of the front desk. The office closed before 9:00 p.m. after I checked in. Very disappointed how a property could charge you to stay there.
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Sorry for the hassle you faced, Richard! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Ava

6/10 - 괜찮아요

Ronald

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I understand that it was a "no frills" place to stay. But I do think a place needs to have essentials. There was no smoke detector. The wires were hanging on the wall where one had been. There was also no coffee service in the morning, neither in the room nor in the office which was closed and locked all morning.
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Ronald! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Ava

6/10 - 괜찮아요

Sharon

This rating does not reflect the effort put in by the motel… Burns is a very isolated place and we enjoyed our stay there…. The motel is obviously undergoing improvements and the rooms were certainly adequate for our needs… good shower, much better and safer windows than we have had in other places…. Everything was clean which could be … carpets are probably waiting an update….. no coffee facilities in our room and no breakfast available in the motel, but if we had wanted coffee we could have had some made. There was a fridge and a microwave too. Of the places to eat in town we picked the Pine Room and Bar and it was fab, easy to get to from the motel and they do breakfast too. All in all, no complaints and loved the artwork on the walls above the beds…. Complemented the birdsong from the birds enjoying the pear tree out the back.
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Sharon! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible Motel. Wouldn't stay there again
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Guest! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Ava

10/10 - 훌륭해요

Amy Lorine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, prompt staff. Clean room. A bit noisy with traffic on road. Toilet didn't want to turn off; kept running. Would stay again.
답변 제공: Ava 님, 2023년 10월 17일
Hi, Amy! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Ava

8/10 - 좋아요

Tyler

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The woman who checked me in was absolutely wonderful. The property is clean and well used. The price was right. I would stay there again. My only real complaint would be the noise. If you are noise sensitive, request an upstairs room as, if you are on the ground level, you will be listening to your upstairs neighbors all night.
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Tyler! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ava

8/10 - 좋아요

Betsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Betsy! Thanks for the positive rating, looking forward to serving you soon. Have a nice day :) Regards, Ava

8/10 - 좋아요

Belinda

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean. Need bell to ring if door is locked when you come to check in. Costumer service that we called due to door being locked was no help. Sound like over seas said we would have to handle issue ourself. Was able to get someone to the door to check us in. She was friendly. Customer service line person poor. We made reservations after 9pm. Customer service lady kept saying we missed check in time. Told her we made reservations after 9pm, she said I see that but you missed the 9pm check in time. No help ,she was just no help .
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Belinda! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ava

4/10 - 별로예요

Cathy

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The photos of the property made it look way newer than it actually was the carpets were terribly stained and there was a horrible chemical smell in the bathroom I think was coming in the open window
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Cathy! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

6/10 - 괜찮아요

Wendy

별로예요: 청결 상태
Unfortunately, one of the previous occupant's dogs left waste in the bathroom area that was not found/cleaned by the staff and I did not find this until very late at night when there was no one I could notify.
2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 11일
Thank you so much for the positive rating, Wendy! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Maria