조감도

그랜드 벨라스 로스 카보스 - 올 인클루시브 여행 후기

5 out of 5
그랜드 벨라스 로스 카보스 - 올 인클루시브
Carretera Transpeninsular Km. 17, Corredor Turístico, Los Cabos, Cabo San Lucas, BCS

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 244개 이용 후기 중 215개" "
평점 8 - 좋아요. 244개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 244개 이용 후기 중 5개" "
평점 4 - 별로예요. 244개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 244개 이용 후기 중 3개" "

10/10

청결 상태

9.8/10

직원 및 서비스

9.6/10

편의 시설/서비스

10/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Lee

2023년 8월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 8월 28일
Thank you very much, Lee, for sharing your perfect rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 - 훌륭해요

IN BUM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good place
good place
2018년 8월에 1박 숙박함
답변 제공: Guest Service 님, 2018년 8월 22일
Thank you for reserving at Grand Velas. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Gharzai

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent resort
2024년 5월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 5월 13일
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service.

10/10 - 훌륭해요

Gharzai

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent resort
2024년 5월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 5월 13일
Thank you very much for sharing your excellent comments on your recent holiday experience at Grand Velas Los Cabos. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service.

10/10 - 훌륭해요

Mark

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing! Every restaurant was fantastic.
2024년 5월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 5월 6일
Thank you very much for sharing your excellent comments on your recent holiday experience at Grand Velas Los Cabos. Our chefs will be truly honored when they read your review and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service.

10/10 - 훌륭해요

Lynn

단체 여행, 아이를 동반한 가족 여행, 가족 여행
If you want a taste of paradise, this resort is where you will find it….. Absolutely amazing!!!
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 25일
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos, your personal "paradise," when you’re back in town for more wonderful vacation experiences. As always, we remain at your service.

10/10 - 훌륭해요

Al 님, Newport Beach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great 5 star resort option in cabo
2024년 4월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 10일
Thank you very much for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service.

10/10 - 훌륭해요

William 님, Bethesda

2024년 3월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 4월 30일
Thank you so much for granting us your perfect rating on your recent vacation experience in Grand Velas Riviera Nayarit. Were very satisfied to know that we have surpassed your expectations and hope that you will enjoy our hospitality again soon.Until then, we remain at your service.

10/10 - 훌륭해요

justo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uriel was our concierge excellent and all the staff too.
2024년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 1일
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback regarding Uriel, your concierge. He will truly appreciate your words of praise, and we hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service.

10/10 - 훌륭해요

Silva 님, Burbank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 2일
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service.

10/10 - 훌륭해요

Rebecca

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous. Meticulous. Exceptionally well trained staff. Felt well taken care of and you definitely get what you pay for. The only thing is that although it says tips included, they still seem to be very much expected. Take extra cash and be prepared to add tips at the restuarants.
2024년 3월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 3월 28일
Thank you so much for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service.

10/10 - 훌륭해요

Paige 님, Riverbank

2024년 3월에 6박 숙박함
답변 제공: Guest Service 님, 2024년 4월 19일
Thank you very much for sharing your excellent 5/5 score on your recent holiday experience at Grand Velas Los Cabos. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TODO
2024년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 22일
Muchísimas gracias por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas Los Cabos. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus órdenes.

10/10 - 훌륭해요

Marc Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fun and Luxury Get Away
2024년 1월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 2월 2일
Thank you very much for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 - 훌륭해요

Mason

2024년 1월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 1월 15일
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

2/10 - 너무 별로예요

Eric

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful and the staff were friendly and helpful. BUT, the hotel wrongfully overcharged us. We pre-paid our rooms through Expedia, and when we showed up at check-in, the hotel claimed that we owed an additional $864 because two of our children were over the age of 3. We were a party of 6. 2 adults and 4 children ages 17, 16, 13 and 11, all of which was entered with Expedia at booking. When we disputed at check-in that we owed any additional money over what we pre-paid, they told us they were dropping the issue. Then we noticed on our final bill, that the hotel did not drop it, but wrongfully charged us the $864. Expedia eventually refunded us the wrongfully charged amounts, but the hotel charging us under these circumstances was absolutely not appropriate. I WOULD NOT RECOMMEND STAYING AT THIS PROPERTY. WE WERE NOT TREATED ETHICALLY BY THE MONEY PEOPLE THERE. This is a shame as the staff at the resort were otherwise very friendly and helpful people.
2023년 12월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 1월 10일
Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you wish to contact us directly, we are at your service, Thank you,

10/10 - 훌륭해요

Paolo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional service
2023년 12월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 12월 23일
Paolo, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Guest Service 님, 2023년 12월 22일
Thank you very much, David, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want to have a beautiful relaxing experience and feel completely catered to the entire time, then book an all inclusive package at Grand Velas. All of the dining options are incredible, and a personal concierge assigned to you the moment you arrive. Turn-down service, and don’t even get me started about the spa. We booked an aromatherapy massage that was incredible. Trust us, you won’t be disappointed.
2023년 12월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 12월 10일
Thank you so much, Anthony, for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 - 훌륭해요

steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best all inclusive
This hotel is the best all inclusive hotel you could imagine . The food is far in excess of normal all inclusive fare. If I could I would give it 6 stars
2023년 12월에 2박 숙박함
답변 제공: Guest Service 님, 2023년 12월 6일
Steve, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

2/10 - 너무 별로예요

Saman 님, Henderson

좋아요: 직원 및 서비스
They were not vacuuming the room every day, the food quality at buffet low , they canceled a bunch of stuff like taco stand
2023년 11월에 5박 숙박함
답변 제공: Guest Service 님, 2023년 11월 28일
Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you wish to contact us directly, we are at your service, Thank you,

10/10 - 훌륭해요

Ariya

2023년 11월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 11월 22일
Thank you very much, Ariya, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 - 훌륭해요

Fereshteh

2023년 10월에 8박 숙박함
답변 제공: Guest Service 님, 2023년 12월 6일
Thank you very much, Fereshteh, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 - 훌륭해요

Josue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 10월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 10월 31일
Thank you very much, Josue, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 - 훌륭해요

Mireille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Guest Service 님, 2023년 10월 25일
Thank you very much, Mirelle, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 - 훌륭해요

ANDREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Guest Service 님, 2023년 10월 15일
Thank you very much, Andrea, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.As always, we remain at your service,

10/10 - 훌륭해요

ANDREA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Guest Service 님, 2023년 10월 14일
Thank you very much, Andrea, for sharing your perfect 10/10 rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 - 훌륭해요

Alberto

2023년 9월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 10월 18일
Le agradecemos muchísimo, Sr. Alberto, por compartirnos su evaluación de su reciente estadía en Grand Velas Los Cabos. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 - 훌륭해요

Cristine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grand Velas was absolutely amazing! It’s no surprise the hotel is so highly-rated; everything from the food, to the staff, to the aesthetic of the property is absolutely amazing. My only complaint? I wish the mattresses were softer and more plush lol
2023년 8월에 7박 숙박함
답변 제공: Guest Service 님, 2023년 9월 8일
Thank you very much, Christine, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to ensuring that your sleep time is the best it can be.Until then, we remain at your faithful service,

10/10 - 훌륭해요

Peyman

2023년 9월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 9월 27일
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 - 훌륭해요

john 님, Irvine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our 2nd time to grand velas Cabo Service is excellent Our butler Laura was the best Joel and Carlos at Azul restaurant went above and beyond for us. Velas 10 restaurant never disappoints Food is superb Liquor choice top notch
2023년 8월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 8월 31일
Thank you so much, John, for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 - 훌륭해요

Naira

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommended!
2023년 8월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 8월 17일
Thank you very much, Naira, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate your firm recommendation of our resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this hotel is amazing. We went with our 2 boys and it was the best trip ever. Martha and everyone at the kids club took care of jack and Harry so much and it was the first time they asked and begged to go to kids club. Can’t wait to go back. Also Izzy at the pool service was outstanding. She even gave us a little present when we were leaving. 5 plus stars for us!!
2023년 7월에 5박 숙박함
답변 제공: Guest Services 님, 2023년 8월 10일
Thank you very much, David, for trusting Grand Velas Los Cabos to make this a wonderful experience for you and your two boys. We are thrilled to know that you will be returning and you can count on us to make your next stay just as magnificente.

10/10 - 훌륭해요

Raffie

2023년 7월에 7박 숙박함
답변 제공: Guest Service 님, 2023년 8월 28일
Muchísimas gracias por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas Los Cabos. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 - 훌륭해요

Islam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and service!
2023년 7월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 8월 8일
Thank you very much, Islam, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 - 훌륭해요

Helen H

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property with plenty of things to do. We had a great time and will definitely go back.
2023년 7월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 8월 5일
Helen, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it knowing that you will "definitely" return. You can be assured that we'll have all your preferences in place to provide you with more wonderful vacation experiences. As always, we remain at your service,

10/10 - 훌륭해요

Hayfa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was AMAZING !!!
2023년 7월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 8월 1일
Thank you so much, Hayfa, for reserving with us at Grand Velas Los Cabos. It was our pleasure to serve your needs, and we hope to have the pleasure of hosting you once again in the near future. As always, we remain at your faithful service,

10/10 - 훌륭해요

Andrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was awesome the best hotel I’m Mexico
2023년 7월에 5박 숙박함
답변 제공: Guest Service 님, 2023년 7월 29일
Andrey, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

8/10 - 좋아요

Andrea 님, Chino Hills

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good dining options, however, most of the specialty restaurants require reservations that need to be made well in advance.
2023년 7월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 7월 26일
Thank you very much, Andrea, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 - 훌륭해요

Ali 님, Studio City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 10박 숙박함
답변 제공: Guest Service 님, 2023년 8월 16일
Le agradecemos muchísimo, Ali, por compartirnos su evaluación de su reciente estadía en Grand Velas Los Cabos. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 - 훌륭해요

Lucia C

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2023년 6월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 6월 26일
Muchísimas gracias, Srta. Lucia, por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas Los Cabos. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 - 훌륭해요

Parish 님, Santa Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazingly beautiful venue and service unparalleled!!!
2023년 5월에 2박 숙박함
답변 제공: Guest Service 님, 2023년 6월 18일
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 - 훌륭해요

Reza Gholam

2023년 5월에 6박 숙박함
답변 제공: Guest Service 님, 2023년 6월 18일
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 5월 9일
Muchas gracias, Sra. Yolanda, por tomarse el tiempo para evaluar Grand Velas Los Cabos. Uno de los placeres de nuestro trabajo es compartir los comentarios de los huéspedes con el equipo y no podemos esperar para leer esta reseña en nuestra próxima reunión. Estamos muy contentos brindarle una excelente estadía.Espero regrese pronto.

10/10 - 훌륭해요

claudio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotels I have ever stayed in! Service and food are excellent!
2023년 4월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 4월 26일
Claudio, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 - 훌륭해요

Brooke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AH-MAZING
Ummmm three words - ABSOLUTELY FREAKING FANTASTIC. I can’t say enough about this place. The food (A+++), the service (A+++), the pool/facilities/rooms (A+++), the activities for my 9 and 11 year old (A+++). I will usually never choose an all inclusive bc I think terrible food, etc. This was AMAZING! Start to finish hands down, do yourself a favor and book it. Highly recommend for families.
2023년 4월에 6박 숙박함
답변 제공: Guest Service 님, 2023년 4월 17일
Thank you so much, Brooke, for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Piece of Paradise
Grand Velas is only hotel that I stayed again the following year. It is wonderful. Top notch fine dining. The service and attention to detail was superb. Highly recommend.
2023년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 3월 9일
Thank you very much, Matthew, for taking the time to share your experience at Grand Velas Los Cabos. We are thrilled to hear that you enjoyed your stay so much that you already chose to return again next year. Our team takes great pride in providing top-notch service and attention to detail, and we are delighted to hear that we met your expectations. We appreciate your recommendation and hope to welcome you back to Grand Velas Los Cabos soon!

10/10 - 훌륭해요

don

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
5-Star Luxury Resort in Cabo.
This resort is for sure a 5-star resort. All the food was terrific, top-shelf drinks, and the ocean view corner suite with the plug pool was terrific. Also, whale watching from the balcony in the morning and around 3 pm was a site to see. We will be back at this resort soon enough.
2023년 2월에 5박 숙박함
답변 제공: Guest Service 님, 2023년 2월 27일
Thank you very much, Don, for sharing your excellent comments on your recent holiday experience at Grand Velas Los Cabos. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that the sights and sounds of Mother Nature were an incredible highlight of this trip. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 - 훌륭해요

Gary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is immaculate. The grounds are beautiful. The adult overlooks the ocean and is quiet and peaceful. The staff are friendly, polite, and go out of their way for you. The food is excellent and probably the best food we've had at an all-inclusive property. I can't say enough wonderful things about Grand Velas.
2023년 2월에 5박 숙박함
답변 제공: Guest Service 님, 2023년 2월 27일
Thank you so much, Gary, for your fabulous review of Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience, especially our staff and the cuisine, and that, overall, we were able to provide you with a great stay. As always, sir, we remain at your service,

10/10 - 훌륭해요

ibrahim

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arriving we were blown away by the beauty of the resort. The layout was easy to navigate and the both sunrise and sunset are truly magical . Then the biggest surprise , the service . This place is second to non when it comes to staff attentiveness. Everyone goes above and beyond to make you feel special. Our concierge Astrid was there every second of the trip , so much love and care at the kids club. The food is culinary experience.
2023년 2월에 5박 숙박함
답변 제공: Guest Service 님, 2023년 2월 25일
Thank you, Ibrahim, for reserving with us at Grand Velas Los Cabos. We are thrilled to hear that you were impressed with the beauty of the resort and found the layout easy to navigate. We take great pride in providing exceptional service to our guests, and it's fantastic to hear that our staff's attentiveness made you feel special during your stay. We will be sure to pass on your compliments to Astrid and the Kids Club team. We're also pleased to hear that you enjoyed our culinary experience. Thank you for sharing your glowing review with the world. We hope to have the pleasure of welcoming you back soon!