The property and the aesthetics of this place is good. However, there is so much “selling” and “ marketing” for to be club members, to do traveling with them. It’s really annoying all the time passing to go eat breakfast they ask do you want to participate in a 45 minute presentation and you can have a coupon for a massage and the massage will only cost you 300$. Also one of the restaurants: carnivore, you need to pay 50$ to go to it. Next, by the pool there is not enough free spaces by 8:30 am there gone. So don’t even think you can sleep in and then get a spot because there won’t be one. Majority of the parts of the pool you have to pay for the day. So it’s annoying when you pay so much to go to this place and you have to pay for even more extra stuff like a place by the pool. Even all the restaurants have dishes that are all extra to pay for. Also, the entertainment sucks there are no fun shows or anything. On their Mexican night they just have vendors selling their merchandise. As for the music they do not have a live DJ and do not play music much people complained to staff and they finally put some music on.
The staff is good, the following staff stood out the most during our trip: Alberto in the breakfast buffet was great , Eli and Crescensio (aka Chris) they were wonderful at the bar making great drinks and they were great to talk to.
Due to the multiple attempts of upselling and marketing and not enough free spots by the pool and beach, I would not come here again.