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맥도널드 뉴 블라섬 호텔, 체스터 여행 후기

4 out of 5
맥도널드 뉴 블라섬 호텔, 체스터
St John Street, Chester, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 980개 이용 후기 중 292개" "
평점 8 - 좋아요. 980개 이용 후기 중 337개" "
평점 6 - 괜찮아요. 980개 이용 후기 중 203개" "
평점 4 - 별로예요. 980개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 980개 이용 후기 중 43개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

위치 굿
위치는 아주 훌륭합니다만, 오래된 호텔이라서 삐걱거리는 소리가 좀 거슬렸습니다. 조식은 기대하지 않는 것이 나을듯 합니다.
2018년 12월에 5박 숙박함

10/10 - 훌륭해요

Jong Ho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
체스터에서 머물기 좋은 호텔
장점 : 체스터 쇼핑 센터 및 체스터 성당과 근접지역에 위치함. 단점 : 2인용 엘리베이터. 짐이 많은 사람에게는 불편할 것으로 예상됨.

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely traditional hotel with very friendly staff. The room was well equiped, clean and quiet. We used the nearby car park which was £10, not bad for city centre location We felt the stay was very good value for what we paid to be in the centre of Chester
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Paul, Thankyou for staying with us! We are glad you enjoyed your stay and that the staff were very welcoming. Kind Regards

6/10 - 괜찮아요

Claire

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good hotel if you just need a base to stay. I would not recommend this if you were wanting to spend time in the hotel though. Our bed space was ok but the bathroom was rather vile with a ceiling of black mold. Black grouting in the shower and bathroom bin and glasses that clearly have not been cleaned in a while. If you are looking for breakfast I would not get it here. There are an abundance of restaurants near by which I am sure are much nicer. Not a hotel I would be returning to or recommending.
2024년 4월에 2박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Claire, We are very sorry you did not enjoy your stay, all of the feedback has been passed on, and we can ensure the issue has been rectified within the relevant departments. Thankyou for staying with us.

8/10 - 좋아요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was lovely with the biggest bed ive ever slept in. Pillows were so soft. Only disappointment was the breakfast, £30 for 2 breakfasts and the choice for a full english consisted of cold beans, cold fried eggs, cold scrambled eggs, cold sausages, and raw bacon. My advice dont stay for breakfast theres plenty of places to eat at half the price near the hotel.
2024년 3월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Emma,Thank you for staying with us, we appreciate the feedback given and we are disappointed you didn't enjoy your experience regarding the breakfast. We will ensure this gets passed onto the team to prevent this in the future. We hope to welcome you back in the future.Kind Regards

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear AndrewThank you for your feedback, we hope to welcome you back in the future.Kind Regards.

6/10 - 괜찮아요

alex

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hairs all over the bath, toilet and sink. A shower that wouldn’t get hot and no response to my email 3 days before our stay. In a very convenient location though!
2024년 3월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Alex,We are very sorry that the room did not meet the required expectations and we sincerely apologize. We have passed these issues on to the relevant departments and get this rectified by our housekeeping team. Thank you for staying with us and we hope to welcome you back in the future.

4/10 - 별로예요

mandy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Positives first, great central location, clean and comfortable room and bed. Negatives, there’s a nightclub attached to the hotel which could be heard and felt through the bed all night until 4am! It was so bad I heard and felt it from the second floor, dread to think how bad it was closer to the club! No where on the website stated this prior to booking? Parking not far away but double the price of what I was told when I rang them, £20 for overnight parking.
2024년 3월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Mandy,We appreciate the feedback you have left, and we can now reassure you the nightclub has officially closed its doors on the 30th of march so this will no longer have an impact on noise levels within the hotel. We are very sorry you experienced this, thank you for staying with us and we hope to welcome you back again in the future. Kind Regards,

10/10 - 훌륭해요

Verity

단체 여행
Rooms are lovely, spacious and unique, central location
2024년 2월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Verity,We are glad you enjoyed your stay and hope to welcome you back.Thank you for your feedback.

8/10 - 좋아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel in a perfect location. Staff very friendly. Thought I may have had a little something extra being my birthday, but I had a good deal on the hotel and would recommend.
2024년 2월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Sandra,We hope you had a lovely birthday in our hotel and enjoyed your stay. Thank you for staying and we hope to welcome you back in the future.

10/10 - 훌륭해요

Sarah

2024년 2월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Sarah,Thank you for rating us 5/5, we appreciate you choosing us and hope to welcome you back again in the future.Kind Regards.

8/10 - 좋아요

Karen

2024년 2월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Karen,Thank you for your rating. We appreciate you staying with us and hope to welcome you back in the future. Kind Regards

8/10 - 좋아요

Phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 15일
Dear Phil,Thankyou for your review response.We hope to welcome you back in the future.Kind Regards

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about the property was good. Allthough a little out dated but that is all Part of the decor for hotel Of its age. Could maybe have usb sockets fitted in rooms. The hotel Was spotless and staff went above and beyond Emily couldn’t help us enough she was a star 🌟
2024년 2월에 2박 숙박함

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value for money hotel in the heart of the city. Front desk reception friendly enough, didn't stay for breakfast so can't comment. Only downside was shower had one setting scolding hot which couldn't seem to be adjusted. Would stay again.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Room was a bit run down, bathroom ceiling had paint peeling off it and the skirting boards looked like they had been run down & not painted, also the bar area was not open when we enquired we were told that it only opened at the weekend, if that’s the case it should say so in the information when booking
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Tanya

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The staff in hotel where all lovely. But i was disappointed that there was no restaurant at night. I booked a family room and was disappointed that it was a fold up bed along with a double. Wasmt really equipped for a family.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Louis

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Glenn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in great location
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff really helpful and polite room good beds fantastiv
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Ailie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Bargain Midweek Stay, Thanks to Hotel.com.
Looking for a midweek overnight stay via Hotels. Com. Special offer of £45 for a standard king room. Lovely magestic hotel upon entering. Our room was huge, clean and warm. Furnishings are a little tired but it certainly didn't detract from our stay. Staff are very friendly and helpful. Would certainly stay again. Central location. One word of advice. Parking at the Grosvenor car park is advertised at £10 for 24 hours. We arrived at 6.30pm and left at 2.30pm the next day and the charge was £14. This is triggered as the parking is measured between 6pm to 2am. So you need to arrive before 6pm to qualify for the 24 hour rate (from our reckoning).
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Edward Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Helen

2023년 12월에 1박 숙박함

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

lorraine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location, lovely hotel
lovely hotel in a perfect location, comfy beds had a great sleep. Breakfast on the expensive side, but no problem went to wetherspoons instead!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ben

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Antonette

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay fabulous location
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room fantastic and bed comfortable, location great & staff very good.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice and staff we did meet were helpful. Only issue we had was with towels not replacing when put on floor as used and soiled.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jane

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Peter

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tired!
Hotel is in a great location and the public rooms feel great, however, the rooms are tired and in need of some work. We upgraded to a superior double. The sink was cracked, large stain on the threadbare carpet and water damage marks to the ceiling and a rather dirty towel. We were only staying one evening so didn’t make any complaint.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central to everywhere, clean & Comfortable
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Daryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traditional Hotel
The room was large, the bed was large and comfortable and the bathroom was compact and functional. We received a fabulous welcome at reception and when we arrived back at the hotel late we received another fabulous welcome from the night porter - a lovely traditional hotel experience. A wonderful location with a very nice cosy pub right next door. Highly recommend.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel right in the middle of Chester. We upgraded to a suite which was fabulous. Good breakfast. Reception staff were lovely and really helpful.
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the hotel
Great amd beautiful hotel with friendly staff, the only issue its the area is loud at night, so if on a lower floor it can be a bit much
2023년 11월에 3박 숙박함

4/10 - 별로예요

Keith

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Probably the last time
Room decor in need of refurbishment. The net curtains were ripped, stained carpet and no TV remote. The bar should be closed. VERY poorly stocked and VERY EXPENSIVE, £35 for 2 drinks. We have stayed at the hotel a number of times as it’s location is good but feel this was our last.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the outside, the property looked very small, but once inside the foyer/ reception area was immaculate We arrived later than expected but this was due to trouble finding our way around the roads as some are only one way or bollards are in place. There was nothing to complain about, although the tea/coffee facilities need a good upgrade. The kettle could be replaced and the mugs a little bigger due to liking a good mug of tea first thing in the morning. The breakfast was ok but pricey for the full english considering what my partner had. Night staff Emily was li ely and informative and although our door keys seemed to have locked us out before the xheck out time, staff were on hand to support with the issue. A massive thankyou for your hospitality and we will return due to the comfort of the hotel and the surrounding area. It was our first visit to Chester but didnt see everything we wanted to see so defo will be back to picknup where we left off. Thankyou
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Daisy

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jason

2023년 10월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Heather

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Rooms very dated carpet thread bare So noisy outside hotel due to club below hotel not the hotels fault I know but didn't sleep for 2 nights wouldn't recommend it noise went on to 5am
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Sarah

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 직원 및 서비스
we had the Rose Suite. lounge area was not cosy a real waste of space. not decorated nicely - pretty much travelodge standard but 4 times the price. bed good, shower good if you overlook the green mould on the shower screen and black mould on the sealant. no worth the money. great location though.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Magdalena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always love staying in this hotel when in Chester, just around the corner from the hgh street, so convenient if you want to go shopping and then pop back and drop off bags, staff is helpful and the size of the bedroom is amazing for the price, thank you
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Peter

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location but very tired and expensive
Friendly staff and great location. Deluxe room was very tired and carpets stained. At £150 per night this is not good value
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

jeanette

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My favourite place to stay when in Chester
My favourite place to stay during my visits to Chester.
2023년 10월에 1박 숙박함