외관

인터컨티넨털 프레시덴테 코수멜 리조트 스파, IHG 호텔 여행 후기

5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1005개 이용 후기 중 790개" "
평점 8 - 좋아요. 1005개 이용 후기 중 146개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 41개" "
평점 4 - 별로예요. 1005개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 13개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

Kaarima

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel, food is very expensive for what you get.
2024년 5월에 2박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 23일
Dear Kaarima,Greetings from Cozumel.Thank you kindly for rating your stay with us.Your feedback is appreciated.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed here many times and continues to be my favorite
2024년 2월에 5박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 23일
Dear Jeffrey,Thank you for sharing your comments of your recent stay at the Presidente InterContinental Cozumel, we really appreciate your kind words and are happy to know our resort is your favorite.We look forward to welcome you back!Cordially, P. BeauryRegional Director.

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will definitely be back. The property is beautiful and the staff was great. Definitely recommend.
2024년 5월에 2박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 22일
Dear Kimberly, hello from Cozumel!Thank you for taking the time to share your kind comments of your visit to Presidente InterContinental Cozumel. We are delighted you had an amazing experience and will return.On behalf of the entire team, we look forward to seeing you again.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
By far the best hotel experience !
2024년 5월에 5박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 21일
Dear Sandra, Thank you kindly for rating your stay with us and taking the time to share with us your experience of the resort. We hope to have the pleasure to host you in the near future.P. BeauryRegional Director.

8/10 - 좋아요

Alexia Cappellaro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Me parece que en general deberían de subir la calidad de los alimentos y bebidas en todos los restaurantes y servicio a playa , las bebidas de la playa mal servidas , no se antojan
2024년 5월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 21일
Estimada Srta. Cappellaro,Le damos las gracias por tomarse el tiempo para compartirnos sus comentarios y calificación.Es muy importante para nosotros su retroalimentación y lamentamos que el servicio y los alimentos no hayan sido los esperados por usted. Continuaremos en un esfuerzo común para siempre cumplir las expectativas de nuestros huéspedes.Le invitamos a darnos otra oportunidad en el futuro cercano y demostrarle nuestra hospitalidad.P. BeauryDirector Regional

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 5월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 21일
Dear Jason, Thank you for sharing comments of your stay at the Presidente InterContinental, we really appreciate knowing your experience.Cordially,P. BeauryRegional Director.

10/10 - 훌륭해요

simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing and beautiful, calming place. Absolutely stunning!
2024년 5월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 19일
Dear Simon,Greetings from Cozumel.Thank you kindly for taking the time to rate your stay with us.We hope to have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

8/10 - 좋아요

gaby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
just the coffee machine never worked and they never repaired or changed it we called them several times
2024년 5월에 3박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 10일
Dear Gaby,Greetings from Cozumel.Thank you for choosing our resort for your stay.Our sincere apologies for the inconveniences. Your feedback is very important to us, and we're sorry for any misunderstanding. We have addressed this matter with our team to ensure better communication and service.Hope you give our resort and team another opportunity in the near future.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Claudia Alejandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hermosa la playa el mar es como una alberca !! Muy tranquilo se siente mucha paz estar ahí
2024년 5월에 2박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 9일
Estimada Claudia Alejandra,¡Muchas gracias por el excelente comentario!Es un gusto saber han disfrutado de nuestra playa y hermoso mar, junto con ambiente de tranquilidad.Gracias por compartirnos su experiencia, lo apreciamos mucho.Sin duda, tenemos una hermosa locación que nuestros huéspedes aman y disfrutan.Esperamos su pronto regreso.Cordialmente,P. BeauryDirector Regional.

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 3월에 2박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 8일
Dear Mario, greetings from Cozumel.Thank you kindly for taking the time to share your experience with us, hope you may visit us again soon.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Ernesto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Esta exelemente bien
2024년 5월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 7일
Estimado Sr. Ernesto,Saludos desde Cozumel.Agradecemos nos haya compartido la experiencia de su visita a nuestro resort. Esperamos recibirle de regreso muy pronto.Cordialmente,P. BeauryDirector Regional.

8/10 - 좋아요

Kenneth 님, Port Arthur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have been to the island numerous times via the cruise ships for the day. This was our first to fly and stay at the island. We chose the Presidente because of its reviews and mainly how great the food reviews were. Our stay was around the end of April with temperatures easily 90 degees and higher. It was HOT. There was a breeze but occasionaly. The hotel is located on the bay side which made the waves calmer and the water was crystal clear. You’ll need water shoes since the water has some rocks. The hotel itself if an older one but has been kept up and was extremely clean. The rooms are in need of new mattresses. The staff was very hospitalable and went above and beyond with every need we had. The food however was only average at best and extremely expensive for what you got. The menu is somewhat limited; however, if you like octopus, this is your place. The breakfast buffet was around $33 person and they do have a menu option. There were lots of birds in the morning and in fact they have a fowl contol (birdman) person walking around with a Hawk keeping them at bay. If you ate at one of the two specialaty restuarnants your meal without drinks was around $125 per couple. We ended up spending $1,200 on food/drinks for a seven-day/six-night stay. This resort does not offer an all-inclusive option and if it had, this stay would have been better. The majority of the scuba and snorkling boats will pick you up right at their dock which makes it convenient. They also have t
2024년 4월에 6박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 7일
Dear Mr. Kenneth,Thank you for choosing Presidente Intercontinental Cozumel for your recent stay. We appreciate the opportunity to be your destination and are delighted you have enjoyed our premises and location.We appreciate your valuable feedback on room details. Our guest's satisfaction is very important, and more is, to leave a desire to return.It was a pleasure hosting you and we look forward to your future visit.With kind regards,P. BeauryRegional Director.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy a gusto
2024년 4월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 6일
Estimada Patricia,¡Muchas gracias por su excelente calificación!Esperamos su pronto regreso a esta su casa.Cordialmente,P. BeauryDirector Regional.

6/10 - 괜찮아요

Damian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propiedad tiene playa de arena suave y un precioso arrecife de coral. La alberca es comoda y de temperatura perfecta. Hotel ideal para familias. Faltan juegos y areas para niños.
2024년 5월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 6일
Estimado S. Damián,Un caluroso saludo desde Isla Cozumel, gracias por compartirnos sus comentarios y conocer lo que más le ha agradado de su estancia en nuestro Resort.Agradecemos también su retroalimentación.Gracias por su visita y le esperamos muy pronto en nuestro pequeño paraíso.Saludos cordiales,P. BeauryDirector Regional.

10/10 - 훌륭해요

Andrew 님, Irvine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice resort
2024년 2월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 3일
Dear Andrew,Greetings from Cozumel.Thank you for choosing our resort for your vacation.We appreciate sharing your experience with us and hope to see you again in the near future.Kind regards,P. BeauryRegional Director.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great snorkel access right off the property and snorkel excursions that leave right from their dock - included breakfast is amazing - room views very nice and room amenities were terrific - very clean and nicely updated - I appreciated that pool was not too crowded and music was not too loud thankfully . Pool bar service a bit slow Service at the resort restaurants was amazing … food was just average for a five star hotel but better than the other places we ate in Mexico
2024년 4월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 3일
Dear Stephanie,Thank you for taking the time to tell us about your experience at Presidente InterContinental Cozumel Resort & Spa. We are very happy you have enjoyed our location, rooms and activities. Please know that your feedback is extremely valuable to us and we will improve detailes mentioned.It was a pleasure hosting you and we look forward to seeing soon!Cordially,P. BeauryRegional Director.

10/10 - 훌륭해요

Marcela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. I have been using it for years. Always the same services, food, staff and opportunity to do scuba diving.
2024년 4월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 2일
Dear Marcela,Greetings from Cozumel.Thank you kindly for taking the time to let us know about your stay with us and for being our valued guest.We are glad you have enjoyed our location's beautiful setting, friendly and helpful staff and excellent diving.Hope to have the pleasure to host you soon.Sincerely,P. BeauryRegional Director.

8/10 - 좋아요

Ryan Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is very nice. Room was excellent and big with comfortable beds. Water and reef are awesome for snorkeling. I liked the areas to the left and right of the property for relaxing and snorkeling. Wasnt a huge fan of the "beach" area. Restaurants are so expensive and food is just ok. This was a pretty big issue for us. Theres not much close-by so you are kind of stuck there with the food options and prices they have. Cozumel in general is kind of dumpy and all activities are geared toward cruise day trippers. I wouldnt recommend staying more than 5 nights. However, if you do have to stay in Cozumel, I would recommend this hotel. Just bring some snacks...
2024년 4월에 8박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 2일
Dear Ryan, Greetings from Cozumel.Glad you have enjoyed our property, spacious and comfortable room, and very much snorkeling sessions at our awesome reef right in front of the resort.Our apologies if prices and food options at our restaurants were not as expected, your feedback is greatly appreciated, and we will continue improving details mentioned to deliver a better experience for our guests.Hope our resort gets another opportunity and you may visit us again soon.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Megha 님, Queensbury

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is better than it looks in pictures. Service was prompt and excellent throughout. We travelled with our older parents and little kids and everyone had a great time. Water is crystal clear and calm. We were in the garden view rooms across from the second “quiet” pool, which happened to be heated, it was just perfect. Worked out better than being in ocean front rooms thanks to the calm and tranquil atmosphere. Each room has a large patio. The resort was unlike other big resorts that tend to be so busy and commercial. No wait times for dinner, or any meal service. Will definitely visit again!
2024년 4월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 2일
Dear Megha,Greetings from Cozumel.We are thrilled you had a wonderful stay at our property. We appreciate so much sharing your comments of the experience of travelling with your family and lovely memories.It was a pleasure to host you and look forward to welcome you, your parents and kids back to our little paradise!Cordially,P. BeauryRegional Director.

10/10 - 훌륭해요

kevin

2024년 4월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 19일
Dear Kevin,Greetings from Cozumel.Thank you kindly for taking the time to rate your stay with us.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

GERARDO NAVA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La bahia privada es muy linda y esta frente a los arrecifes de Cozumel
2024년 4월에 1박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 29일
Estimado Sr. Nava, Saludos desde Cozumel.Agradecemos nos haya dejado su experiencia de visita a nuestro resort. Que gusto disfrutó de nuestro hermoso mar y arrecife. Esperamos poder recibirle de regreso muy pronto.Cordialmente,P. BeauryDirector Regional.

6/10 - 괜찮아요

Jason 님, Mars

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We are quite convinced that this resort, a few years ago, would have been very nice, however it is now looking a little dated, worn, and, thus struggles to uphold a five star overall experience. For example, the ceilings in the rooms show very visible signs of previous water damage. The beach while small, is excellent, with access to crystal clear water. The staff work hard and are very friendly. Entertainment is lacking. Overall, it’s a nice resort and if Cozumel is your choice of destination, then this should be on your list to consider.
2024년 4월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 29일
Dear Jason,Thank you for taking the time to share your experience at Presidente InterContinental Cozumel Resort & Spa with us.Our apologies for the inconveniences faced during your stay, we appreciate giving us the details, which we will improve to deliver great experiences.Glad our team was helpful and friendly to you.Hope we have the pleasure to host you and deliver the best experience.Cordially,P. BeauryRegional Director.

10/10 - 훌륭해요

Peter D

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is as a perfect location for me and my two teenage sons to enjoy the ocean and the island. The easy access to dive boats from the hotel pier was a bonus. Staff were all pleasant and helpful. The room was spacious and perfectly clean with an outdoor shower and our own deck. Truly exceptional.
2024년 4월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 27일
Dear Peter,Hello from sunny Cozumel.Thank you kindly for staying with us and sharing your experience. So happy it was exceptional.We are thankful to know you we offered the perfect location, spacious rooms and great service from our staff.Hope we have the pleasure to welcome you back soon.Cordially,P. BeauryRegional Director.

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are amazing! This place is great for families and diving!
2024년 4월에 3박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 27일
Dear Jessica, greetings from Cozumel.Thank you kindly for taking the time to share your review with us and hope you may visit us again soon for more family fun.Sincerely,P. BeauryRegional Director.

6/10 - 괜찮아요

Patrick

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We had a sewage backup TWICE during our stay. Fecal matter bubbled up and into our bathroom in two separate places. It stunk terribly and we had to vacate the room for hours while the staff cleaned. After the second occurrence we asked to be moved and were placed in a similar room aside for the lack of a king bed. We had to sit around for almost two hours while the room was made up for us. This new room had two beds which was pretty unromantic considering I proposed to my then girlfriend during our stay. While I did get a “yes” the hotel only offered us a $100 credit and chocolate covered strawberries that were unfortunately covered in coconut. We both thought (as well as our friends and families) that this was pretty insulting considering the human waste in our room. Our trip was a small fortune, so it’s fair to say we’ll probably never come back to this resort.
2024년 2월에 5박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 29일
Dear Patrick,Thank you for taking the time to review your recent stay at Presidente InterContinental Cozumel, we appreciate it. It is disappointing to learn that your recent experience was not as expected. Please accept our apologies if customer service and follow up from our staff was not as expected, we are sorry for the inconvenience. Our goal has always been to provide our guests with extraordinary customer service and amazing travel.Hope you give our resort another opportunity when traveling to Cozumel.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Jorge Montemayor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 4월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 27일
Estimado Sr. Montemayor,¡Muchas gracias por su excelente calificación!Esperamos su pronto regreso a esta su casa.Cordialmente,P. BeauryDirector Regional.

8/10 - 좋아요

Benjamin 님, Lafayette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had a blast at this gorgeous resort we come about every year
2024년 4월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 24일
Dear Benjamin,Greetings from Cozumel.Thank you kindly for taking the time to late us know about your stay with us. We appreciate choosing us once more for your destination!Hope we have the pleasure to host you soon.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They treat you like a king here. I can not say enough about the staff here, they are very kind, attentive, and work very hard. I always stay here when I come to Cozumel, the property is in a very nice secluded spot on the beach but close to town so getting a taxi to town isn't a problem. You really feel like you're living the high life at this hotel.
2024년 4월에 5박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 22일
Dear James,Hello from Cozumel.Thank you for taking the time to share your kind comments regarding your visit to Presidente InterContinental Cozumel.We are delighted you had a great vacation!Thank you too for mentioning our staff who made your experience so memorable. On behalf of the entire team, we look forward to seeing you soon.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 숙박 시설 상태 및 시설
A1
2024년 4월에 3박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 22일
Dear Mr. Adams,Thank you kindly for rating your stay with us.Glad you have enjoyed a nice time at our resort. Look forward to your next visit!Sincerely,The Management.

8/10 - 좋아요

Anthony 님, North York

좋아요: 청결 상태
New ocean view. Allows boats to use their dock. I wish their restaurant’s menu had more choices and table settings are cleaner.
2024년 4월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 19일
Dear Anthony,Thanks for the sharing your review with us. It's delightful you had a nice experience staying at Presidente InterContinental and we appreciate your recommendations on menus and settings.Hope we have the pleasure to host you soon.Cordially,P. BeauryRegional Director.

10/10 - 훌륭해요

Lance

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were attentive, property is gorgeous
2024년 4월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 23일
Dear Lance, greetings from Cozumel.Thank you kindly for taking the time to share your review with us.Hope you may visit us again soon.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Olivia

가족 여행
좋아요: 편의 시설/서비스
to Cozumel I will stay only in this Hotel. We were at a different hotel and end it up moving to Presidente.
2024년 4월에 2박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 19일
Dear Olivia,A very warm greeting to you! Thank you for choosing Presidente InterContinental Cozumel for your stay.It delights us to know that you have enjoyed perfect days at the resort.It was a pleasure hosting you and we look forward to a future visit.Warm regards,P. Beaury Regional Director.

8/10 - 좋아요

Brenda

2024년 4월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 7일
Dear Brenda,Greetings from Cozumel.Thank you kindly for taking the time to rate your stay with us.We hope to have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Aliceanne

2024년 4월에 2박 숙박함
답변 제공: P. Beaury 님, 2024년 5월 7일
Dear Aliceanne,Greetings from Cozumel.Thank you kindly for taking the time to rate your stay with us.We hope to have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

8/10 - 좋아요

Mimi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 19일
Dear Mimi,Thank you kindly for rating your stay at Presidente InterContinental.Glad you have enjoyed your visit.Look forward to your next visit!Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Bania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about this resort is amazing!
2024년 4월에 3박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 15일
Dear Bania, greetings from Cozumel.Thank you kindly for taking the time to share your review with us, glad everything was amazing.Hope you may visit us again soon.Sincerely,P. BeauryRegional Director.

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 15일
Dear Larry,Greetings from Cozumel.Thank you kindly for rating your stay with us.Look forward to your future visit.Kind regards,P. BeauryRegional Director.

10/10 - 훌륭해요

Ana Maria 님, Chicago

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautiful and the service excellent. All restaurants inside the property were amazing. the city center is 15 min drive away, no walking distance things to do outside the property.
2024년 4월에 5박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 15일
Dear Ana Maria,It is great to read your review and delights us to know service was excellent at our beautiful property.It was a pleasure hosting you and we look forward to your future visit.With kind regards,P. BeauryRegional Director.

10/10 - 훌륭해요

angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
property was beautiful and the staff was azing
2024년 4월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 15일
Dear Angela, Thank you for rating your stay with us.Hope we have the pleasure to welcome you back soon.With kind regards.P. BeauryRegional Director.

10/10 - 훌륭해요

Sonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is by far the best property in Cozumel. A fabulous resort and worth the money.
2024년 3월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 11일
Dear Sonya,We very much appreciate choosing Presidente InterContinental Cozumel for your vacation.Can’t thank you enough for your kind words.It is great to read your review and it delights us to know you had overall a wonderful time.It was a pleasure hosting you and we look forward to seeing you for another beautiful vacation.With kind regards,P. BeauryRegional Director.

10/10 - 훌륭해요

Miguel

2024년 3월에 1박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 27일
Dear Miguel,Hello from Cozumel.Thank you kindly for taking the time to rate your stay with us. Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 - 훌륭해요

Salma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my birthday trip just wished it was all inclusive
2024년 2월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 8일
Dear McKenna,Hola from Cozumel.We can't thank you enough for your lovely comments... we are very happy you had a wonderful birthday trip. We appreciate so much for sharing comments of your stay at the Presidente InterContinental Cozumel, we feel proud and happy it has been a great experience. It was a pleasure to host you and look forward to welcome you back!Cordially,P. BeauryRegional Director.

10/10 - 훌륭해요

Evariste

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with excellent service. Rooms are very clean and spacious. Much larger beach than other locations on Cozumel. Very friendly staff. Food was better than expected. Will definitely return.
2024년 3월에 5박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 4일
Dear Evariste,Hello from Cozumel! Thank you for visiting our Resort. We appreciate taking the time to leave your review and are delighted to read that you enjoyed an excellent service from our friendly staff. Our four restaurants, two of which are brand restaurants have a great variety of dishes, glad it was a nice experience.Hope we have the pleasure to host you soon!Warm regards,P. BeauryRegional Director.

10/10 - 훌륭해요

Tayler

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property with wonderful staff. Thank you for a great time. Everyone was very accommodating. Very good for children. My four year old had a great time at the beach, pool and play area. We will be back
2024년 3월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 2일
Dear Tayler,Warm greetings, thank you for sharing such wonderful comments of your stay at Presidente InterContinental Cozumel, we really appreciate knowing your experience and are grateful for your recommendation.We are happy to know this was a great first visit with your children!Look forward to welcome you back!Cordially, P. BeauryRegional Director.

10/10 - 훌륭해요

Cassiano 님, Ciudad de Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Staff level of attention.
2024년 3월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 2일
Dear Cassiano,Greetings from Cozumel.Thank you kindly for taking the time to let us know about your stay with us.We are glad service from our friendly staff mad your stay memorable.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

8/10 - 좋아요

Emilia adelaida

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le urge limpieza y más personal pero todo bien!
2024년 3월에 8박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 1일
Estimada Emilia Adelaida,Un caluroso saludo desde Isla Cozumel, gracias por compartirnos sus comentarios y agradecemos conocer lo que más le ha agradado de su estancia en nuestro Resort.Tomaremos en cuenta su retroalimentación para así brindarle la mejor experiencia en el futuro.Gracias por su visita y le esperamos muy pronto.Saludos cordiales,P. BeauryDirector Regional.

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 2일
Dear Heidi,Hello from Cozumel. Thank you kindly for rating your stay with us.It will be our pleasure to host you soon.Cordially,P. BeauryRegional Director.

10/10 - 훌륭해요

yasser

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!!
2024년 3월에 5박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 1일
Dear Yasser, Greetings from Cozumel Island. Thank you for taking the time to share your experience with us. We appreciate knowing you enjoyed our lbeautiful location.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

6/10 - 괜찮아요

Jose

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room wasn’t ready at check in time, we had to wait for 2 hours
2024년 3월에 1박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 1일
Dear Jose, thank you for taking the time to provide feedback from your recent visit to Presidente InterContinental Cozumel. We are very sorry to hear your room was not ready at check in, our apologies.We will look into this to provide a great stay in the near future.Sincerely,P. BeauryRegional Director.

6/10 - 괜찮아요

Denise L

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: P. Beaury 님, 2024년 4월 1일
Dear Denise,Thank you for taking the time to rate your stay at Presidente InterContinental Cozumel.Our apologies if there was any inconvenience.Hope you give our resort and team another opportunity to provide a 5* service in the near future.Sincerely,P. BeauryRegional Director.