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슬립 인 & 스위트 컴벌랜드 - 라베일 여행 후기

2.5 out of 5
슬립 인 & 스위트 컴벌랜드 - 라베일
13320 Ali Ghan Road NE, Cumberland, MD

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 861개 이용 후기 중 628개" "
평점 8 - 좋아요. 861개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 861개 이용 후기 중 31개" "
평점 4 - 별로예요. 861개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 861개 이용 후기 중 9개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

jeremiah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to truck parking.
2024년 4월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2024년 4월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Catherine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean; convenient to Rocky Gap Conference Center
2024년 4월에 1박 숙박함
답변 제공: SI 님, 2024년 4월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this place. The rooms are quiet, the staff is friendly and the breakfast is more than you could ask for.
2024년 3월에 2박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2024년 4월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Lalsangkima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: SI 님, 2024년 3월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

2/10 - 너무 별로예요

Albert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was closed and was hard to find that information on the website
2024년 3월에 2박 숙박함
답변 제공: Sleep Inn 님, 2024년 3월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We apologize for the pool being temporarily closed, as we have to have the pool resurfaced. We are hoping it will be back up and running by May 1, 2024. We do have it as closed on the site and it is listed under the amenities. Again, I apologize for any inconvenience it may have caused you. I hope that you will be back to let us properly host you once the pool is re-opened.

8/10 - 좋아요

Andrew

좋아요: 청결 상태
Property is average, but not bad. Not very close to much other than McDonalds.
2024년 3월에 1박 숙박함
답변 제공: Sleep Inn 님, 2024년 3월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Ashley

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: SI 님, 2024년 3월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a guest you are truly valued. Your feedback about your stay is important to us. We always strive to provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

10/10 - 훌륭해요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: SI 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 - 훌륭해요

carolyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Hotel! All boxes are checked ! Great service!
2024년 2월에 1박 숙박함
답변 제공: SI 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice for a weekend getaway. Great breakfast area, clean, comfortable and friendly staff.
2024년 2월에 2박 숙박함
답변 제공: SI 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 - 훌륭해요

Bojan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
!
2024년 2월에 1박 숙박함
답변 제공: SI 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay at the Sleep Inn. Staff is friendly and rooms were clean & comfortable. Easy access to Frostburg & Cumberland. Will continue to stay here when visiting our family.
2024년 2월에 2박 숙박함
답변 제공: SI 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

8/10 - 좋아요

Wesley 님, Spring Hope

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy access off interstate with truck stop and restuarants beside
2024년 1월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2024년 2월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!

4/10 - 별로예요

Susan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Room right near a tractor trailer that was running all night, excessive noise
2023년 12월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2024년 1월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us as one of our valued guests. I apologize that you had issues with the noise from the truck parking. We do offer ear plugs for those that request a room with a King bed because all of our King rooms are on the back side. We do have some suites with King beds in them that are on the front side of the hotel for a few more dollars than the regular rate. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope to properly host you in the future.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a good one night stay. Clean and functional, breakfast was good. Staff was good
2024년 1월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2024년 1월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!

8/10 - 좋아요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No thanks.
2023년 12월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2024년 1월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!

8/10 - 좋아요

Jill

2023년 12월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2024년 2월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!

6/10 - 괜찮아요

Jill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only problem is that there is a Truck Stop behind the the Sleep Inn and trucks engines run all night long so there is engine noise but Inn is really nice.
답변 제공: T. Dawson, Front Office Manager 님, 2024년 2월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback as one of our guests. Your review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!

8/10 - 좋아요

Christina Miranda

2023년 12월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 12월 31일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a Choice Privileges member you are truly valued and we hope you have a wonderful New Year ahead!

8/10 - 좋아요

Del

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 12월 31일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a Choice Privileges member you are truly valued and we hope you have a wonderful New Year ahead!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: SI 님, 2023년 12월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. Your feedback about your stay is important to us.

8/10 - 좋아요

William

2023년 12월에 2박 숙박함
답변 제공: SI 님, 2023년 12월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. Your feedback about your stay is important to us.

8/10 - 좋아요

Bokango

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
It was a great place to stay. Room was clean, and quiet at night. Breakfast bar in the morning wasn't crowded and the food was good.
2023년 12월에 1박 숙박함
답변 제공: SI 님, 2023년 12월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Malynda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awwsome place to stay
Awesome stay. It was very nice.
2023년 12월에 2박 숙박함
답변 제공: SI 님, 2023년 12월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our valued guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Christopher

2023년 12월에 1박 숙박함
답변 제공: SI 님, 2023년 12월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. Your feedback about your stay is important to us.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and comfortable. Breakfast was very nice! They had a great selection of food. Everything was fresh. We were very pleased.
2023년 12월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 12월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our valued guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Alisha

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were pleasantly surprised with the accommodations for the price. The gym was great, breakfast was good and the staff was nice. Very convenient for our little dog. We will look for other Sleep Inns for future mini stays.
2023년 11월에 3박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 12월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our valued guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Bonnie

2023년 11월에 1박 숙박함
답변 제공: SI 님, 2023년 12월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. Your feedback about your stay is important to us.

10/10 - 훌륭해요

Kelly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable, indoor pool was great and loved they keep stacks of clean towels in pool area- no waiting on staff to bring extras to room! Hotel is next door to a loves travel stop so most anything you might need traveling is a walk across the parking lot. Stayed here on a Saturday night i was pleasantly surprised how quiet it was. I did see several guests with dogs but did not smell any odors in hotel or in my room. Never stayed here before but Sleep Inn Cumberland is now our new preferred stay for this route/ area.
2023년 11월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 11월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback as one of our guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Elmer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 11월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback as one of our guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Robert

2023년 11월에 1박 숙박함
답변 제공: SI 님, 2023년 12월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback as one of our valued guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Jane

2023년 11월에 1박 숙박함
답변 제공: SI 님, 2023년 11월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

10/10 - 훌륭해요

Al

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean and easy
Easy, inexpensive check-in. Breakfast was standard bland fair. Clean and easy
2023년 11월에 1박 숙박함
답변 제공: SI 님, 2023년 11월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean, staff was very welcoming. The breakfast was great everything was stocked and fresh. We will definitely be staying at this location again.
2023년 11월에 2박 숙박함
답변 제공: SI 님, 2023년 11월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

8/10 - 좋아요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good bed. Decent breakfast. Nice property.
2023년 11월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 11월 11일
Thank you for taking the time to complete our online survey regarding your recent stay! As one of our guests, your opinion is truly valued! I will share your feedback with our staff, as we strive for excellence and continue to make our guests happy.We hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 11월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.As one of our guests, you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!

10/10 - 훌륭해요

John 님, Campania

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was quiet even with the truck parking/sleeping lot behind the hotel. The views of the mountains was very good.
2023년 11월에 3박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 11월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.As one of our guests, you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!

10/10 - 훌륭해요

Bob

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean inside and out
2023년 10월에 1박 숙박함
답변 제공: T. Dawson, Front Office Supervisor 님, 2023년 11월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a guest at our hotel, you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 10월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback as a guest in our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: T. Dawson, Front Office Supervisor 님, 2023년 11월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a guest at our hotel, you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Joyce

연인과의 여행
We stay here a few times a year. Convenient and very clean. Thanks
2023년 10월에 1박 숙박함
답변 제공: T. Dawson, Front Office Supervisor 님, 2023년 10월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.As our guest, you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again in the future!

10/10 - 훌륭해요

Terry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Night's Sleep
Easy check in, clean, comfortable. Highly recommend!
2023년 10월에 1박 숙박함
답변 제공: T. Dawson, Front Office Supervisor 님, 2023년 10월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: SI 님, 2023년 10월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yard Sales Rocky Gap Trip.
When we checked in clerk told us That Rocky Gap stopped giving free play 2 years ago??? Not true we got 10 dollars last time we were there which was around 3. 4 months ago!!?? Why tell us that?? Breakfast was good.Room was clean.Beds are very comfortable.
2023년 10월에 1박 숙박함
답변 제공: SI 님, 2023년 10월 22일
Dear Debra,Thank you for your feedback regarding your recent stay with us! As one of our guests, you are truly valued. As the clerk stated, Rocky Gap has not had the shuttle for 2 years, however, they no longer give us vouchers to hand out either. We haven't had vouchers for quite a while as well. Sorry for any inconvenience this may cause but unfortunately, that is completely out of our hands. We do hope you will return to stay with us again though!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: T. Dawson, Front Office Supervisor 님, 2023년 10월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As one of our guests, your opinion really means a lot to us.We hope to see you again!

10/10 - 훌륭해요

Ixsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: T. Dawson, Front Office Supervisor 님, 2023년 10월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a guest at our hotel, you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Beth

2023년 10월에 1박 숙박함
답변 제공: T. Dawson, Front Office Manager 님, 2023년 11월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale.As one of our guests, you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!

10/10 - 훌륭해요

david 님, ellicott city

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel was clean and the staff were all very pleasant. The cost was relatively moderate so all in all I am very pleased with the Sleep Inn.
2023년 10월에 2박 숙박함
답변 제공: T. Dawson, Front Office Supervisor 님, 2023년 10월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a guest at our hotel, you are truly valued.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Bruce 님, Easton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy access to I-68 and convenient to Cumberland and surrounding area. Property is well kept and friendly service.
2023년 10월에 3박 숙박함
답변 제공: SI 님, 2023년 10월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a guest at our hotel, you are truly valued. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon!

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility is like new and kept very clean. The staff helped us get a different room due to the idling semi truck engines from the truckstop next door. Very friendly and accommodating. Ridiculously quiet hotel in most areas. Just the rear of the one end from the trucks.
2023년 10월에 2박 숙박함
답변 제공: SI 님, 2023년 10월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Cumberland-LaVale. As a guest at our hotel, you are truly valued. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon!