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예약 가능 여부 확인

두브로브니크 팰리스 여행 후기

5 out of 5
두브로브니크 팰리스
Masarykov Put 20, Dubrovnik

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1003개 이용 후기 중 743개" "
평점 8 - 좋아요. 1003개 이용 후기 중 196개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 41개" "
평점 4 - 별로예요. 1003개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 11개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

HyongGyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다
구시가지까지 버스로 15분이면 갈 수 있으며 새로 지은 건물답게 깨끗한 시설 다양한 편의시설 친절한 직원까지 정말 좋은 경험이었습니다.
2019년 9월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2019년 9월 28일
Dear HyongGyu, thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit. Kind regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

Choongho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Hrvoje Sanje 님, 2019년 6월 9일
Dear Choongho, thank you for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future. Warm regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

jinseol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋은 호텔
조식 종류는 많으나 맛깔스럽진 않습니다. 주차장이용 편리하고 시내관광은 버스로 이동이 편리합니다. 투숙하는 3일간 수영장 이용하며 호텔시설을 잘 활용할수 있었고 직원들이 무척 친절합니다.
2019년 3월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2019년 3월 30일
Dear jinseol, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia. We are especially grateful for your recognition of our staff .Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was awesome except for the bed. Wonderful pools inside and out and great view from the room
2018년 11월에 4박 숙박함
답변 제공: Hrvoje Sanje 님, 2018년 11월 15일
Dear guest, thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit. Kind regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Hrvoje Sanje 님, 2018년 10월 30일
Dear guest, thank you for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future. Warm regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

chanmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
밤늦게 체크인했는데 매니저 진짜 친절. 서비스와 뷰, 조식이 모두 완벽한 곳.
2018년 10월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2018년 10월 20일
Dear chanmi, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. We are especially grateful for your recognition of our staff .Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards, Hrvoje Sanje Hotel Director

8/10 - 좋아요

EUI WOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2018년 10월 20일
Dear EUI WOO, thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit. Kind regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

sanghyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
환상적인 뷰의 5성급 호텔
두브로브니크 주요 관광지에서 조금 떨어져 있는 호텔입니다. 필레게이트에서 6번버스를 이용하면 15분걸리는 거리입니다. 5성급 호텔 답게 시설은 매우 깔끔하고 좋은편이며, 어메니티는 록시땅입니다. 객실은 적당한 크기였고 바다가 보이는 높은 층으로 안내받았습니다. 다만 더블침대를 두개 붙여놓아서 퀸 사이즈를 만들어놓은 모양이라 불편하였습니다. 바다가 보이는 외부 수영장은 매우 좋았습니다. 물이 차가웠지만 온수풀도 작게 있어서 괜찮았습니다. 나머지 실내수영장, 스파,사우나등도 있었지만 이용하지는 않았습니다. 조식과 저녁뷔페를 이용할수 있는 레스토랑은 보통이였습니다. 룸서비스로 받은 음식이 더 맛있었습니다. 레스토랑 가격은 두브로브니크 주요관광지 음식점과 비교해보면 더 저렴한 편이었습니다. 리셉션은 매우 친절했습니다! 재방문 하고싶은 의사도 있지만, 다른 5성급 호텔도 방문해보고 싶네요!
2018년 9월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2018년 10월 5일
Dear sanghyun, Thank you for your kind review and for choosing our hotel for your stay in Dubrovnik. We are delighted to see that you enjoyed in your stay and that you found our staff to be friendly. We are grateful for your comments and we will work on the area you mentioned to improve it. Thank you once again and hope we will have the pleasure to welcome you again in the future. Warm regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
한적한 분위기를 선호하신다면 추천
구시가지에서 좀 떨어진 곳이지만 호텔 바로 앞에서 4번 버스타면 필레문앞까지 10~15분 정도에 갈수 있어서 편해요. 호텔과 필레문이 4번 버스 종점이라 이용하는데 어려움이 없습니다. 버스는 15분간격으로 출발해요. 버스 티켓과 두브로브니크 카드는 호텔리셉션에서 구매가능해요. 주차도 호텔안에 셀프주차 가능하구요. 호텔에서 도보 10분 거리에 유니렌트사무실이 있어서 반납후 두브로브니크 구경하실수도 있어요. 호텔서비스는 친절하지도 불친절하지도 않아요. 호텔 수영장은 아주 작은편이라 수영장보다 바다 수영을 선호하시는 분께 적합할듯합니다. 구시가지는 사람이 많아서 어수선한게 싫으신분은 Lapad지구에서 숙박하시는것도 좋을듯 싶어요.
2018년 9월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2018년 10월 5일
Dear guest, Thank you for posting your review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit. Kind regards, Hrvoje Sanje Hotel Director

8/10 - 좋아요

mia 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대부분의 크로아티아인이 그렇듯 호텔 직원들은 상당히 친절~ 조식도 괜찮았고 풀사이드쪽 식당도 가격도 착하고 맛도 나름 있었음. 시설은 그냥 여느 5성급호텔 딱 그정도...불편한건 위치. 호텔에서 나가는 택시는 미터기 써서 그냥 가는데... 들어올땐 부르는게 값이더라고요. 10분 안타도 150쿠나 달라고함.
2018년 8월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2018년 9월 8일
Dear Mia, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia site. We are especially grateful for your recognition of our staff .Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

kyungtaek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent, room of ocean view. swimming in the sea was fantastic.
2018년 7월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2018년 8월 4일
Dear kyungtaek, Thank you for posting your review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit. Kind regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

Kyoungmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful vacation place~
Everything was excellent. The view, the outdoor piools & pool side bar, indoor pool, zacuzzi, sauna, restaurants. Food & staff service was wonderful & kind. I was along but never been board~
2017년 10월에 2박 숙박함
Dear Kyoungmi, Thank you for your praising words.I am so happy to read that you loved our views, facilities, food, service.... Thank you once again for staying with us and for your time in posting your review. Warm regards, Hrvoje Sanje Hotel Director

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
so so
여행의 마무리를 하는 곳으로 좀 돈을 써서 호텔을 정했는데 시설은 좋지만 서비스나 친절도는 떨어집니다. 아침식사도 가격에 비해 그냥 그래요. 버스 종점이라 구시가지 다니는데 불편은 없습니다. 다른 곳도 좋은 곳이 많으니 다시 간다면 다른 호텔을 찾아볼겁니다.
2017년 8월에 2박 숙박함
Dear guest, Thank you for taking the time to post your review on Expedia site. We are glad to see that you liked our facilities.Thank you for pointing out the things that you were not impressed with and we will work on it. We apologize for not meeeting your expectations in terms of staff friendliness and I will look into this further. I am saddned because I did not have a chance to talk to you while you were still in the hotel and to try to turn your experience around. Thank you once again for staying in Dubrovnik Palace. Kind regards, Hrvoje Sanje Hotel Director

10/10 - 훌륭해요

Richard

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got a suite even though booked a double w sea view. It was fabulous with more space than we needed. Had two bathrooms and 2 decks. Pool and dining options were great. Far from the old town, but bus took us there.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Nicole 님, Hoffman Estates

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything but the food is 5 stars. We got a free upgrade and the room and balcony were huge. Worth the price. Only let down for me was the breakfast buffet, it was nice to have gluten free bread and muffins but the rest of the buffet was sub par. Lots of options just didn’t love the flavor of things.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Jason 님, Aventura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with an incredible view from the room. The pool area is very nice
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was excellent
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Claro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Shay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One could not beat the view from the sea facing room. It was amazing to wake to it each morning. Staff were super friendly and helpful, excellent choice at breakfast. Only weird thing was the lift which when one pressed from the ground floor to our floor 5, started at 7 and went down when you initially pressed your floor number!! But a minor glitch in what is a fantastic hotel.
2024년 5월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 26일
Dear Shay,Thank you for sharing your experience! We're thrilled to hear that you enjoyed the breathtaking view from your sea-facing room and that our staff were able to provide friendly and helpful service throughout your stay. We're glad you appreciated the excellent breakfast selection as well. Your feedback about the lift is noted, and we apologize for any inconvenience it may have caused. We're pleased to know that overall, you found our hotel to be fantastic. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We hope to welcome you back soon for another memorable stay!With warm regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful! Needs more parking
2024년 4월에 7박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 1일
Dear Cynthia,thank you for staying at Dubrovnik Palace and for providing your nice feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel and great location Staff very friendly and helpful Sunset were amazing.
2024년 4월에 5박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 1일
Dear Andrew,We would like to thank you for taking the time to post your review and we are glad to see that you enjoyed in your stay.Thank you for all praising words towards the staff and hotel itself. We hope we will have the pleasure to welcome you again in the future. Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, don’t be discouraged that this may be too far from Old Town - it was very quick and easy to catch the bus and the hotel was beautiful, quiet and had the best views. We wish we could’ve had use of the third restaurant and main pool, but we think we may have visited a few weeks early. Staff we very friendly and helpful.
2024년 4월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 1일
Dear Thomas, thank you for posting your great review on Expedia site. We are so happy to see that you enjoyed in your stay and that our staff was very friendly and helpful. As you mentioned during May we usually open our beach outlets and we hope to have the opportunity to welcome you during the high season as well so you can experience our beautiful beach area. We hope we will see you again in the near future and thank you once again for staying with us.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
View of the sea is wonderful in any place of the hotel, pool area and access tho the sea are fantastic, it os a place to state and enjoy.
2024년 4월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 1일
Dear Mario,Thank you for posting your wonderful review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Nikaule

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, we had an excellent stay. Lovely staff and always helpful. The bus went straight from the hotel to the Old Town, which was really easy and accessible. No faults
2024년 4월에 4박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 1일
Dear Nikaule, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. It is great to see that you had an excellent stay. We are especially grateful for your recognition of our staff. .Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Marko

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top
2024년 4월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 1일
Dear Marko,We are delighted to see your positive rating! Thank you for staying with us. We look forward to welcoming you back for another getaway. Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

serge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accueil et service brunch copieux qui pourrait être un peu plus chaud et un barre de soutien à bonne hauteur pour sortir de la baignoire en toute sécurité
2024년 4월에 15박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 1일
Dear Serge,Thank you for taking the time to post your review on Expedia pages.We are glad to see that overall you enjoyed your stay with us.Thank you for pointing out the things that you were not impressed with and we will work on it.Thank you once again for staying in Dubrovnik Palace.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all friendly and available to help. One thing I really appreciated was that it was quiet, with no loud bar music. The grounds were clean and well-maintained. If you enjoy walking, there are a couple of trail on the adjacent hill, and it's a simple walk down the road if you want to try neighboring restaurants and shops. The bus is extremely convenient as it stop right outside the front doors.
2024년 4월에 7박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 1일
Dear Mark,Thank you for posting your great review. We are delighted to see that you enjoyed in your stay with us and liked our staff, location, cleanliness, bus connections... Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 26일
Dear J,Thank you for posting your review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Simon

2024년 4월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 5월 26일
Dear Simon,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

8/10 - 좋아요

Satya Bharani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well maintained and friendly staff. Great location. Sea view rooms are definitely a huge plus. The air conditioning could not be controlled and it was very hot in the room. Had to keep the balcony door open however the early light did not help as we wanted to rest but could not. The room service was forgotten and we had to remind 3 times to get us what we requested.
2024년 3월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 4월 6일
Dear Satya Bharani,Thank you for taking the time to post your review on Expedia pages.We are glad to see that overall you enjoyed your stay with us and that you liked our location, hotel maintenance , views...Thank you for pointing out all the things that you were not impressed with and we will immediately work on it.Thank you once again for staying in Dubrovnik Palace.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Zdzislaw 님, glenview

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location perfect view,delicious breakfast convenience bus to the old town right from the hotel.Definitely I’ll recommend this hotel
2024년 3월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 4월 6일
Dear Zdzislaw,We would like to thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. We are delighted to see that you thoroughly enjoyed in your stay. Thank you once again for staying with us and for recommending our hotel to others. We are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Kana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
夕食付で予約したが、飛行機の関係で夕食が取れなかったのですが、代わりにと食事を部屋に用意してくださり、とても助かりました。 旧市街地からは少し遠いですが、リゾートホテルでゆっくり滞在出来ました。
2024년 3월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 4월 6일
Dear Kana,Thank you for posting your nice review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Klaus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolle Lage, wirklich ein Luxushotel
Wir haben 3 Nächte hier übernachtet. Wir erhielten ein kostenloses Upgrade, so war das Zimmer noch etwas oberhalb des Meeres (direkter Blick auf den Sonnenuntergang) Wir hatten Halbpension gebucht (sehr zu empfehlen. tolle Auswahl und Qualität), auch der Spabereich ist wirklich auch durch die Meeressicht sehr zu empfehlen. Kleiner Kritikpunkt: Die Tiefgarage hat zwar einen direkten Zugang zum Hotel, aber nur über eine Treppe. Etwas merkwürdig für dieses ansonsten sehr gut durchdachtem Hotel
2024년 2월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 3월 2일
Dear Klaus,We would like to thank you for taking the time to share your positive experience from Dubrovnik Palace on Hotels.com site We are delighted to see that you thoroughly enjoyed in your stay. Thank you once again for staying with us and for recommending our hotel to others. We are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel DIrector

10/10 - 훌륭해요

Tomislav

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is great.
2024년 2월에 1박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 3월 2일
Dear Tomislav,Thank you for posting your great review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

8/10 - 좋아요

BERNARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pour y dormir uniquement!
Belle chambre avec vue magnifique,personnel aimable MAIS la cuisine en demi pension,seul resto ouvert en janvier,laisse à désirer:attente trop longue et plats trés peu goûteux,donc 5/5 pour la chambre avec le petit déj mais 3/5 pour la cantine!
2024년 1월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 2월 4일
Dear BERNARD,Thank you for your kind review and for choosing our hotel for your stay in Dubrovnik.We are happy to see that you enjoyed in your stay and that you liked our rooms.We are grateful for your comments and we will work on the area you mentioned to improve it.Thank you once again and hope we will have the pleasure to welcome you again in the future.Warm regards,Hrvoje SanjeHotel Director

4/10 - 별로예요

Riccardo

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
2023년 12월에 6박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 2월 4일
Dear Riccardo, thank you for staying with us and for posting your feedback on Expedia pages.We are sorry to see that we failed to meet your expectations and we are sad because we did not have a chance to change your experience. We hope to have the opportunity to welcome you again in the future so we can meet all your expectations.Warm regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A chill hotel next to Adriatic Sea
Nice indoor pool and sauna. Convenient transportation (bus #4) to city center.
2023년 12월에 4박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 1월 9일
Dear Guest,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

8/10 - 좋아요

Arina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hrvoje Sanje 님, 2024년 1월 9일
Dear Arina,thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future.Warm regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

fabiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 12월 1일
Dear Fabiana,thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future.Warm regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Miroslav

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfekt, rundherum alles so wie man sich das wünscht
2023년 11월에 1박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 12월 1일
Dear Miroslav,thank you for staying at Dubrovnik Palace and for providing your nice feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous hotel with stunning views. Just perfect.
This hotel was a real find, spotless, friendly and helpful staff and absolutely stunning views. We had a room with a balcony which looked out over the sea which was amazing. We drove from Dubrovnik airport to the hotel then on to Split later in our stay so it was great to have free underground parking during our stay too. Bus stop right outside the hotel for a short 10-15 min bus ride into the town.
2023년 9월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Steve,thank you for your praising words! We are delighted to receive your wonderful feedback and to see that you have thoroughly enjoyed your stay with us. We hope to have the honour to welcome you again in the future.Warm regards,Hrvoje SanjeHotel Director

8/10 - 좋아요

Joao

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The cleanliness of the room was horrible, where we could see the dust on the furniture what is not acceptable for a 5 star hotel. The furniture was damage what is not acceptable for the price paid and for a 5 start hotel. The front office staff was very impersonal/attentive, upon check out never asked "how was the stay" "did you enjoy or have any issue". They think just because they have an incredible view that is enough, but 5 start property the goal is to exceed the guest expectations and not the opposite.
2023년 10월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Joao, thank you for posting your feedback on Expedia pages. We are sorry to see that we failed to meet your expectations in several aspects of your stay and we apologize for any inconvenience caused by this. We will look deeper into all your comments and we will work to improve. We are also sorry that we did not have a chance to talk to you while you were still in the hotel and to try to turn your experience around. We hope to have the opportunity to welcome you again in the future when we will do our best to meet all your expectations.Warm regards,Hrvoje SanjeHotel Director

8/10 - 좋아요

veronika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice view and a nice setting. Staff was a bit mixed, not everyone to the same standard.
2023년 10월에 5박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Veronika,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit when we will do our best to meet all your expectations.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sophisticated and chic design, amazing service, stunning views and beach area. Highly recommended!
2023년 9월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Angela, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. We are especially grateful for your recognition of our service which makes us unique and different.Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Thomas,thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future.Warm regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

Gianni

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice resorts on the water, the ocean was beautiful, great swimming. Restaurants were good. Bus in front of hotel, great to get around town.
2023년 10월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Gianni,Thank you for posting your nice review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

6/10 - 괜찮아요

Anthony

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This hotel was pretty good in terms of facilities - if you want a nice sea view suite, spa, pools, gym, little shop, decent brekkie etc... It's got the lot. What it falls very short on is service - you do not get that 5* service and some of the staff were just not happy to be there... Pool bar guy - miserable, guy on reception - miserable and egg guy - positively rude! Maybe it is because I had the audacity to book at expensive prices outside of the peak season..? Maybe it was understaffed and the strain was showing. I did speak to the manager, who was very helpful and slightly surprised (or at least a master actor!) The main issue was room management - maids were lovely, but did bare minimum and didn't restock anything e.g. towels, shampoo, bodywash etc... if you run out you need to notify them coz they sure as hell ain't gonna check. They also choose to remake beds as opposed to change sheets. Again, if you want a fresh bed - you need to ask - then they do and do v.nicely! Minibar management was a fiasco and worked at odds with chamber maid routine... Chamber maids clearly are briefed to leave all used glasses in the room where they stand and then minibar man comes at any random time to take away and replenish/ check minibar...? Crazy... Room looks great but then you haver old coffee cup and wine glasses left out... In a week we had to call for stock ups of bathroom products, towels, cups, glasses etc... Could do better!
2023년 10월에 8박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Anthony, thank you for posting your feedback on Expedia pages. We are sorry to see that we failed to meet your expectations in terms of service and we apologize for any inconvenience caused by this. We will look deeper into all your comments and we will immediately work to improve. We are usually very proud on service that we provide to our guests and we need to analize what has happened in your case Thank you for pointing out our great facilities.We hope to have the opportunity to welcome you again in the future when we will do our best to meet all your expectations.Warm regards,Hrvoje SanjeHotel Director

8/10 - 좋아요

Tron

2023년 10월에 2박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Tron,We are delighted to see your positive rating! We look forward to welcoming you back for another getaway. Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hell yes!
5 star resort. Fantastic. Incredible location. Staff went beyond to help. Can’t recommend enough. Restaurants downstairs great. Breakfast comprehensive. Beach area awesome. We’ll be saving up to return. Expensive and worth every penny.
2023년 9월에 7박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear William,We would like to thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia site. We are delighted to see that you thoroughly enjoyed in your stay. Thank you once again for staying with us and for recommending our hotel to others. We are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 - 훌륭해요

María

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all
2023년 9월에 3박 숙박함
답변 제공: Hrvoje Sanje 님, 2023년 11월 4일
Dear Maria,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director