Dear Valued Guest Thank you for writing a review of our hotel. Please accept my sincere apologies for any inconvenience you have experienced. We take pride in ensuring our guest’s satisfaction. I certainly understand that the service challenges you experienced was both a disappointment and inconvenience on your visit. We appreciate your feedback and we understand that you have many options to choose from when making your travel plans. I hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction Yours Sincerely Guest Relations

Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we look forward to welcoming you back to the Hilton Durban. Yours sincerely Guest Relations

Dear Valued Guest Thank you for taking the time to submit a review regarding your recent stay with us! We're honored to have had the opportunity to welcome you and it sounds as if between our convenient location, breath taking room views, and attentive and caring team members, your stay went exactly as planned. We can't wait to have the opportunity to welcome you back again soon! Yours sincerely Guest Relations

Thank you for the positive rating.We look forward to welcoming you back to Hilton Durban in the future.

Thank you for your valued feedback. We look forward to welcoming you back in the not too distant future.

Thank you for your feedback. We are saddened to hear that your stay was not to your entire satisfaction. We will not take your dissatisfaction lightly. In fact, your feedback has been forwarded to several key people in the hotel to ensure we improve on our offering and develop a better approach to handling the issues stated above. Please expect a formal response within the next 24hours offering our most sincere and unreserved apology . We value our guests and look forward to serving you in the future.

Thank you, We are delighted to learn that you enjoyed your stay with us. We look forward to having you with us again in the not too distant future.

Thank you for your valuable feedback, we are disheartened to learn that your experience was not to your entire satisfaction. I would like to extend my sincere apologies as we aim to the entire comfort of our guests. Your feedback is very valuable to us as we look at ways to improve. Please accept my apologies once again for the inconvenience caused.

Good day, Thank you so much for your positive review. We are delighted to learn we were able to exceed your expectations. We look forward to welcoming you back in the not too distant future.

Good day, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Durban soon.

Good day, We are truly heartened to receive your review. Thank you for choosing us and we look forward to welcoming you in the not too distant future.

We are delighted to learn you enjoyed your stay with us. We look forward to seeing you again in the not so distant future.

Thank you for your feedback and we look forward to having you back with us in the not so distant future.

Thank you for the above feedback which will be shared with the team.

Thank you for the above feedback . This will be shared with the Hilton Durban operations team .

Dear Mandy Trust this mail finds you well . Thank you for the 10/10 review. Your feedback will be shared with the team . Be Safe and Takecare . Regards Durban Reservations

Thank you for the above feedback which will be shared with the team .

Thank you for the above rating which will be shared with the team.Please share any detailed feedback to help us improve our service .

Thank you for the above 10/10 .Your rating will be shared with the team.

Thank you for the above rating which will be shared with the team.

Thank you for the above rating which will be shared with the team.

Thank you for the above feedback which will be shared with the team.

Dear Valued Guest We are pleased to hear that you have enjoyed your stay with us and were satisfied with the services provided by our team. Thanks for taking the time to share your impressions. Your feedback is much appreciated. Yours sincerely, Guest Relations

Dear Valued Guest Thank you for letting us know how much you enjoyed your recent experience at Hilton Durban. We are delighted that you were comfortable and felt well-taken care of during your stay and look forward to having you with us again in the near future. Yours sincerely, Guest Relations

Dear Valued Guest Please accept our sincerest apologies for your experience at our hotel. It is extremely disheartening and disappointing that we did not exceed your expectations. Your feedback has been shared with the Executive Team and we will certainly improve our service so that we can hopefully "wow" you on your next visit. We hope you will provide us with that opportunity in the future. Yours sincerely Guest relations

Dear Valued Guest Thank you for the 5-star review! I am genuinely appreciative that you choose us when traveling to Durban. I am so glad to see that you enjoyed your most recent stay! We look forward to the next time you visit. See you again soon! Yours sincerely Guest Relations

Dear Valued Guest Please accept our sincerest apologies for your experience at our hotel. It is extremely disheartening and disappointing that we did not exceed your expectations. Your feedback has been shared with the Executive Team and we will certainly improve our service so that we can hopefully "wow" you on your next visit. We hope you will provide us with that opportunity in the future. Yours sincerely Guest Relation

Dear Valued Guest Please accept our sincerest apologies for your experience at our hotel. It is extremely disheartening and disappointing that we did not exceed your expectations. Your feedback has been shared with the Executive Team and we will certainly improve our service so that we can hopefully "wow" you on your next visit. We hope you will provide us with that opportunity in the future. Yours sincerely Guest Relations

Dear Valued Guest Thank you for the 5-star review! I am genuinely appreciative that you choose us when traveling to Durban. I am so glad to see that you enjoyed your most recent stay! We look forward to the next time you visit. See you again soon! Yours sincerely Guest Relations

Dear Valued Guest Thank you for staying at the Hilton Durban, and as discussed we have noted your comments and thank you for bringing these issues to our attention. Yours sincerely Guest Relations

Dear Valued Guest Thank you for the 5-star review! I am genuinely appreciative that you choose us when traveling to Durban. I am so glad to see that you enjoyed your most recent stay! We look forward to the next time you visit. See you again soon! Yours sincerely Guest Relations

Dear Valued Guest Thank you for the 5-star review! I am genuinely appreciative that you choose us when traveling to Durban. I am so glad to see that you enjoyed your most recent stay! We look forward to the next time you visit. See you again soon! Yours sincerely Guest Relations

Dear Valued Guest Thank you for the 5-star review! I am genuinely appreciative that you choose us when traveling to Durban. I am so glad to see that you enjoyed your most recent stay! We look forward to the next time you visit. See you again soon! Yours sincerely Guest Relations

Dear Valued Guest Thank you for your e-mail regarding your stay in our hotel and staying with us. My apologies that you did not enjoy your stay in the hotel. Yours sincerely Guest Relations

Dear Valued Guest Thank you for letting us know how much you enjoyed your recent experience at Hilton Durban. We are delighted that you were comfortable and felt well-taken care of during your stay and look forward to having you with us again in the near future. Yours sincerely Guest Relations

Dear Valued Guest Thank you for letting us know of your experience while at our hotel. We appreciate your honest and constructive feedback regarding your stay. We are very sorry that your stay was not reflective of the 5 star service we are known to provide. Your review provides details that our hotel team needs to re-evaluate guest’s needs and meet guest’s expectations. Again, we apologize for any inconveniences, and we hope to have another chance to serve you and make it right in the future. I hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Please reach out to me personally if you find yourself traveling to Durban so I may help to guarantee a flawless experience. Yours sincerely Guest Relations

Dear Valued Guest Thank you for staying at the Hilton Durban, and as discussed we have noted your comments and thank you for bringing these issues to our attention. Yours sincerely Guest Relations

Dear Valued Guest Thank you for writing a review of our hotel. Please accept my sincere apologies for any inconvenience you have experienced. We take pride in ensuring our guest’s satisfaction. I certainly understand that the service challenges you experienced was both a disappointment and inconvenience on your visit. We appreciate your feedback and we understand that you have many options to choose from when making your travel plans. I hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction Yours Sincerely Guest Relations

Dear Valued Guest Thank you for writing a review of our hotel. Please accept my sincere apologies for any inconvenience you have experienced. We take pride in ensuring our guest’s satisfaction. I certainly understand that the service challenges you experienced was both a disappointment and inconvenience on your visit. We appreciate your feedback and we understand that you have many options to choose from when making your travel plans. I hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction Yours Sincerely Guest Relations

Dear Valued Guest Please accept our sincerest apologies for your experience at our hotel. It is extremely disheartening and disappointing that we did not exceed your expectations. Your feedback has been shared with the Executive Team and we will certainly improve our service so that we can hopefully "wow" you on your next visit. We hope you will provide us with that opportunity in the future. Yours sincerely Guest Relations

We are pleased to hear that you have enjoyed your stay with us and were satisfied with the services provided by our team. Thanks for taking the time to share your impressions. Your feedback is much appreciated. Yours sincerely Guest Relations

We are pleased to hear that you have enjoyed your stay with us and were satisfied with the services provided by our team. Thanks for taking the time to share your impressions. Your feedback is much appreciated. Yours sincerely Guest Relations

We are pleased to hear that you have enjoyed your stay with us and were satisfied with the services provided by our team. Thanks for taking the time to share your impressions. Your feedback is much appreciated. Yours sincerely Guest Relations