외관

글로버스 어반 호텔 여행 후기

4 out of 5
글로버스 어반 호텔
Via Sant'Antonino 24, Florence, FI

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1001개 이용 후기 중 768개" "
평점 8 - 좋아요. 1001개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 35개" "
평점 4 - 별로예요. 1001개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 13개" "

9.6/10

청결 상태

9.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Doyeub

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들의 친절함과 훌륭한 조식
2024년 5월에 2박 숙박함
답변 제공: Joseph 님, 2024년 5월 19일
Thank you from the heart for your wonderful review of your stay with us at Globus Urban Hotel! It warms us to know that our team's commitment to friendliness made a lasting impression on you. Here in the heart of Florence, we hold dear the Italian tradition of hospitality, ensuring that every interaction is a delightful one.We're also thrilled to hear that our breakfast spread was a highlight for you! Our culinary team takes pride in preparing a variety of delicious, fresh options to start the day right for our valued guests, infused with local Florentine flavors.We'd love to welcome you back for another exceptional experience. Should your travels bring you back to our enchanting city, remember the Globus Urban Hotel awaits, eager to surpass your expectations once again.Until then, if you have any suggestions or need further assistance planning your next stay, do feel free to reach out to us. Our purpose is to create unforgettable moments for our guests, and your feedback is the compass that guides our efforts.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

2/10 - 너무 별로예요

Jwoo Ryong

2024년 2월에 2박 숙박함
답변 제공: GAbriella 님, 2024년 3월 3일
Dear Mr Gong, Buongiorno and thank you for your feedback. We would have loved to know more about your needs while here to be able to make the very best experience for you. Our goal is to reach the full satisfaction of our guest and we always try to improve our service and structure to grow and get better. Therefore we hope to have the pleasure to welcome you again:) in the future to enjoy your stay 10/10 ;) Grazie for now and good day

10/10 - 훌륭해요

Hyunok

2024년 1월에 3박 숙박함
답변 제공: Dina 님, 2024년 2월 2일
Dear Hyunok, Ciao,thank you so much for giving us a perfect score.We're more than happy to have made your stay enjoyable. We'll see you again hopefully on your next visit here in Florence. :)We wish you all the best, Globus URban Staff

10/10 - 훌륭해요

MUHUN

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Dina 님, 2024년 1월 28일
Dear Muhun, Thank you so much for givin' us a perfect score. Hope to have the pleasure of having you again next time soon. :) Best, Globus Urban Staff

10/10 - 훌륭해요

??

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
역이랑 가깝고 직원도 친절함. 피렌체 자체가 음식에 대한 자부심이 있는 도시라 그런지 아침조식 퀄리티가 괜찮은 편이고 양보다는 질이 우수. 피렌체 자체가 작은 도시라 두오모 성당, 미켈란젤로 언덕도 도보로 이용 가능.
2023년 12월에 2박 숙박함
답변 제공: Dina 님, 2024년 1월 14일
Dearest Myounggyu Kim,We sincerely thank you for your amazing review. It's been our real pleasure to be a part of your wonderful Florentine experience. It is indeed our continuous goal to make our guests comfortable and make them feel at home while savouring the arts and the authentic beauty of the city. We hope to have the pleasure of having you again some day soon. :) Sending you our Warmest Regards, Globus Urban Staff

10/10 - 훌륭해요

JUNGSONGKYUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용한곳에 위치하여 잘 쉬다 갑니다. 시내와도 가까워서 투어다니기 괜찮았고 가격대비 괜찮았습니다 햇반도 전자래인지에 돌려 주었습니다
2023년 8월에 1박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 8월 22일
Dear Jungsongkyun ,Thank you for taking the time to write such a lovely review.We're happy to know that your overall stay was great and thank you for writing down such nice words regarding our staff! We hope to have the chance to welcome you again in the next future, Our warmest regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아파트먼트 가족여행
4인가족이라 별관 아파트로 예약했습니다 호텔바로 옆에 문 이용해서 출입하고요 방이 이어진 2개의 룸으로 되어있는데 전체적으로 넓고 괜찮았습니다 다만 아파트먼트는 엘레베이터가 없더라구요.. 그외에는 괜찮았습니다 조식은 호텔에서 먹는데 쌀죽이있어서 반갑더라구요 관광지와도 가깝고 전체적으로 만족했습니다
2023년 5월에 1박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 8월 21일
Dear Guest ,Thank you for taking the time to write such a lovely review.We're happy to know that your overall stay was great and thank you for writing down such nice words regarding our staff! We hope to have the chance to welcome you again in the next future, Our warmest regards

4/10 - 별로예요

Mira

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 8월 8일
Dear Mira , Thank you for sharing such a lovely review.We're very happy to know that our staff helped you during your stay and also we're glad to hear that you enjoyed the hotel's rooms and breakfast! We're looking forward to welcome you again in the next future,Our warmest regards

10/10 - 훌륭해요

Yoon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
이동편리함
2023년 6월에 4박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 7월 1일
Dear Yoon,Thank you for sharing such a lovely review. We're very happy that all of our staff accomodated you and helped you during your stay in our hotel! Our main goal is making sure that our guests feel at home even if they're a long way far from it! ;)We're hoping to have a chance to welcome you again in the next future.Our warmest regards, Globus Urban Hotel

10/10 - 훌륭해요

YONGWOON

2023년 6월에 3박 숙박함
답변 제공: Reuben - Guest Relations Manager 님, 2023년 6월 8일
Dear Yongwoon ,Thank you for taking the time to share such a lovely review. Our main goal is to make sure that our guests are happy and comfortable and we truly appreciate the nice things you shared about your experience in our hotel. We look forward in welcoming you again in the next future. Warm regards! :)

10/10 - 훌륭해요

SUNGWOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 5박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 3월 2일
Dear SUNGWOO ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) .We hope to have the pleasure of welcoming you back very soon. Warm regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮은 호텔
역에서 걸어서 12-15분 정도 거리에 있습니다. 카운터 직원분들이 매우 친절했고, 조식도 괜찮았습니다. 관광지도 그리 멀지 않아 좋았습니다.
2023년 2월에 2박 숙박함
답변 제공: Reuben - Guest Relations Manager 님, 2023년 2월 28일
Dear Guest ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;)We hope to have the pleasure of welcoming you back very soon. Warm regards

10/10 - 훌륭해요

Sunok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good staying!
It was very clean and well located to access to the many tourist attractions. One small thing is a tiny shower booth. Staff are very kind and capable, breakfast was great. I definitely enjoyed staying and recommend this hotel.
2022년 8월에 3박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2022년 8월 7일
Dear Sunok ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Regarding the team from the front desk and the breakfast team we're really satisfied that they help you so much and also give you the best experience for your stay, the main goal of both teams is satisfy and make pleasant the journey of our guests, regarding the breakfast service we're really glad that you like so much we want to offer to our guest a variety of foods for our guest during the most important meal of the day. We're looking forward for your next stay Best Regards

10/10 - 훌륭해요

Jisu

2022년 7월에 1박 숙박함
답변 제공: Reuben - Guest Relations Manager 님, 2022년 7월 20일
Dear Jisu ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We're looking forward for your next Stay Best Regards Reuben Guest relation manager

8/10 - 좋아요

MIYOUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Giovanni - Front Desk Agent 님, 2021년 11월 2일
Dear Miyoung, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Giovanni - Front Desk Agent 님, 2021년 10월 15일
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 - 훌륭해요

KINAM

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든것이 굿~!
아침 조식은 최고였습니다. 깨끗하고 중심부에 있어 어느곳에가든 유리한 위치에 있습니다. 이탈리아 숙소중 최고였습니다.
2020년 2월에 3박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 2월 11일
Dear KINAM, thank you for choosing the Globus Urban Hotel on your visit to Florence and for the extraordinary compliments!:)))) We are truly glad to hear that you loved everything from your stay as well as highlighting our international buffet breakfast and the location of the hotel. We look forward to welcome you back. Warmest regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
이용후기
일단 여길 쑌텤햘쑷퍆얘 옆타묜 뮤쭇꺊 더 뇹휺꺄껶의 샹휘꺡씷로 쎦텎햐썌유 꺡씷이 쬰먏 쬾읖니다 엾규럐이듀 하규 앂옅는데 꺡씷이 옆뗘랴교유 그리고 큘리닝 시꺈이 야닌댓 웨 햔쀼로 쌰럄읖는 꺡씷에 뜷어까냡요 쭁먈 퐌당햐꾜 뮤쑈웟쎠요 호텔 주변에 아시아 식품점과 짬뽕으로 유명한 중식당이 있어 괜찮습니다 이시기는 쿄류냐뺘일여스 땨뮨얘 쮸으햐썝요 정말 많습니다 쯍쿢쁀뜰 웰컴 드링크가 있으니 8시전이라면 한잔하세요! 와인부터 커피까지 안주도 꽤 푸짐하게 준비해줍니다
2020년 1월에 1박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 2월 11일
Dear 이용후기, Thank you for such nice and attentive review; we appreciate Your feedback and the description about our property located in the lively area of San Lorenzo Market. Your satisfaction is important for us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We hope to welcome you back again at Globus Urban Hotel. Warmest regards

8/10 - 좋아요

sunseong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
산타마리아노벨라역에서 가까움, 호텔주뷘에 한국슈퍼마켓, 매우 좋은 아침식사. 추천합니다.
2020년 1월에 1박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 1월 29일
Dear sunseong, Thank you for taking the time to write your review about Your recent stay at the Globus Urban Hotel. We are very happy to hear you had such a lovely stay and that our location also worked so well for what you needed. Great to see that you found our breakfast enjoable for your stay. We hope to welcome you again at our hotel! :) Best regards

8/10 - 좋아요

DAHYEONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
트리플 룸 109호 매우 넓고 방상태는 사진보다 좋음. 복도는 매우조용. 방안은 골목 어느 식당가의 음악 소리 때문인지 아침 8시부터 밤 10시까지 비트박스의 음악소리 덕분에 머리가 울려서 호텔에 있을 수 없었음. 첫날 밤새도록 비가 왔는데 1층이어서 그런지 하수구 배관 물내려가는 소리가 천둥소리 만큼 컸음. 며칠째 계속된 강행군에 몸이 너무 피곤했지만 도저히 잘 수 없었음. 이쪽 라인이 문제인거 같음. 히터 돌아가는 소리가 공장 기계 돌아가는 소리처럼 크게들림. 조식은 이 다음호텔들이 너무 별로여서 이정도면 이탈리아에서 수준급인듯. 직원 친절하지만 소음에 약한 일인으로서 재방문 의사 없음.
2020년 1월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 1월 28일
Dear DAHYEONG, Thank you for your nice and attentive review. We're happy to hear that you had good time during your stay enjoying our recently renovated rooms and the international buffet breakfast. We are disappointed the first night did not satisfy your priorities, so we would like to welcome you again at Globus Urban Hotel in the way to let you experience more of our services and facilities. Kindest regards

8/10 - 좋아요

eunjeong

좋아요: 청결 상태, 직원 및 서비스
둘째날 따뜻한 물이 나오지 않아 찬물에 샤워함
2020년 1월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 1월 28일
Dear eunjeong, thank you for your feedback. We are deeply sorry you did not have the possibility to enjoy at full your stay at Globus Urban Hotel dued to the inconvinience appeared. We already took action in the way to provide the best service aiming to prevent these situation again. Please accept my apologize on behalf of the hotel. We will be very happy to welcome you again so that next time you are going to score a 10/10!! ;) Best Regards

10/10 - 훌륭해요

SUNBEEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: David 님, 2020년 1월 4일
Dear Sunbeen, Warm greetings from Florence. A special thank you for your positive comments on Expedia.com . We are sincerely pleased to know that you had a pleasant time at Globus Urban Hotel . We look forward to welcome you back in the near future, and until then, I send you my best regards. Yours Sincerely David Guest relations manager

10/10 - 훌륭해요

Suyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 1월 24일
Dear Suyeon, thank you for the great evaluation! We are happy that you enjoyed your stay at Globus Urban Hotel. We always try to do our best and meet our guests’ expectations and it is nice for us that you felt it. :) We look forward to welcome you back to us. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
좋습니다. 하나는 제외하구요-
좋아요 룸이 생각보다 작아서 캐리어 2개 모두 펼치기는 힘들지만 룸컨디션도 좋고 화장실도 깨끗해요. 리셉션 직원분들도 착하고 밝고 신경써주셔서 좋았어요. 조식 음식도 괜찮았는데 서버하시는 분 기분이 많이 안좋으신가봐요 우리테이블 커피주문 받고도 끝까지 안가져다 주시더라구요^^
2019년 12월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 12월 26일
Dear Guest, thank you for your nice and attentive review. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that you were satisfied with the cleanliness of the room and the comfort of the beds. We hope to welcome you back to Globus Urban Hotel. Warmest Regards

10/10 - 훌륭해요

insoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 좋았습니다. 깨끗하고 넓고 정말 친절!!!!
2019년 12월에 3박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 12월 23일
Dear insoo, Thank You for the time taken to share a review about your stay at Globus Urban Hotel. We are delighted to hear you had such an excellent experience and that you found the rooms so comfortable. Great to see also that you found the service delivered by the team so great and made such a positive impact to your stay. We hope to have the pleasure of welcoming you back very soon. Warm Regards,

10/10 - 훌륭해요

SANGHEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
따뜻하고 깔끔해요~
4인 가족이 묶었습니다. 침대도 깔끔했고, 따뜻하고 직원분들도 굉장히 친절했습니다. 다만, 처음 찾아갈때 헤맸는데 익숙해지니 큰 문제는 아니었어요~ 가성비로 최고의 숙소입니다.
2019년 12월에 2박 숙박함
답변 제공: db 님, 2019년 12월 19일
Dear Sanghee, On behalf of the entire Staff of Globus Urban Hotel, I would like to thank you for your most kind and detailed review on Hotels.com. I am pleased to learn your wonderful words regarding our Property, location, accommodation and service. Thank you for having chosen Globus Urban Hotel for your stay in Florence with your family and we look forward to welcoming you back in a not too distant future, assuring always our best attention. With my very best regards, David - Guest relations manager

10/10 - 훌륭해요

Jae Won

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
피렌체 최고의 가성비 호텔
중앙시장(가죽시장)까지 도보 1분, 산로렌처성당까지 도보 2분, 두오모성당까지 도보 5분거리이며, 산타마리아노벨라역, 터미널(더몰가는 중국버스 포함)도 지근거리에 있어 피사, 시에나 등 토스카나 인근 중세도시로 이동하기 좋습니다. 또한, 근처에 아시안마트, 한국식당, 매콤한 음식에 제공되는 중식시당이 있어서 필요한 음식을 먹거나 구입하기 편리합니다. 위치, 시설, 서비스 등에 있어 만족도 대비하여 매우 합리적인 가격의 호텔입니다.
2019년 11월에 7박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 11월 26일
Dear Mr Jae Won, Thank You for giving us the top score!!! We are very happy to read your review. It is an honor for us to satisfied all our clients needs. We are very glad to hear that our location was just perfect for you. Thank You for staying with us and for choosing Globus Urban Hotel. We are looking forward to welcome you back once again. Best regards, Jay - Front desk agent

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
기차역과 두오모 등 관광지와 가까움. 근데, 난방의 경우 자유롭지 않은 듯. 좀 춥다. 건물이 너무 밀집해 창문 열기도 어려움
2019년 11월에 3박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 11월 26일
Dear Guest, Thank You for spending time to write us such as a wonderful review. We are glad to hear that our location was just perfect for you, Globus Urban Hotel is located in the heart of the city, a few minutes walking distance the main attractions of Florence. We would like to inform you that the heater of the hotel is activated in all area and rooms of our hotel, sorry for the inconvenient and that we did not help you about it. Despite this problem, we hope that we will have the chance to welcome you back once again. Kindest regards Jay - Front desk agent

10/10 - 훌륭해요

YUNHEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 4박 숙박함
답변 제공: David 님, 2019년 11월 21일
Dear Yunhee, I'd like to thank you very much for your wonderful review, I'm happy to read that you had a pleasant stay with us. If you ever come back to Florence it would be a pleasure to have you again here with us! Best Regards David - Guest relations manager

8/10 - 좋아요

Jiyeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋은 곳
룸이 좁아요. 4인 가족 묵었는데, 좁아서 조금 불편했네요. 그래도 위치도 좋아서 중앙역, 두오모 모두 도보이동 가능하며 조식도 만족스럽고, 가성비 괜찮은 곳입니다.
2019년 10월에 2박 숙박함
답변 제공: David 님, 2019년 11월 21일
Dear Jiyeon, thank you for your kind review. I'm sorry for the inconvenience you had.. I apologize for your not good experience. I really hope to have the possibility to welcome you back as soon as possible. Regards, David - Guest relations manager

6/10 - 괜찮아요

kind 님, korea

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
작아요. 많이 작아요. 장실도 그러코. 하지만 음식은 괜찮은 정도. 기차역에서 가깝긴 해요. 주변이 조금 시끄러울 수 있음.
2019년 10월에 2박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 10월 23일
Dear Guest, Thank You for spending time to write us a review. As You mentioned some rooms could be a little bit tiny but we do have a range of guest room sizes to suit everybody's needs like our family or superior rooms. We are very sorry if the room weren't the size you wanted. We look forward to welcome you back one more time. Kindest regards Jay - Front desk agent

10/10 - 훌륭해요

Jang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Very good location. Tasty breakfast. Very helpful and kind hotel employees.
2019년 10월에 3박 숙박함
답변 제공: Anatoly 님, 2019년 10월 20일
Dear guest, thank you for taking time to write a comment about your stay with us. We hope that your stay has been pleasant and we wish you all the best! Warmest regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
이용후기
방이좁은것을 제외하고는 나무랄데가 없음
2019년 10월에 1박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 10월 17일
Thank you very much for taking the time to share your experience. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We all hope to have the possibility to welcome you back at Globus Urban Hotel during Your next stay in Florence. Kind regards,

8/10 - 좋아요

hee jung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 다소 아쉬운
가죽시장 옆. 역에서도 가까워 위치는 괜찮습니다. 호텔 바로 앞 아시아마트가 있어 음료나 음식구매 좋습니다. 다만 방이 좁고 샤워부스가 심하게 작네요. 2인이 숙박하였고 가방 펼치고 나면 발디딜틈이 없어요. 시내에는 다 좁다고 호텔측에서 말씀하시던대... 샤워부스 남자성인들은 어찌하나 싶을 정도입니다. 리셉션도 친절하셨고 그외에는 괜찮았어요
2019년 10월에 2박 숙박함
답변 제공: David 님, 2019년 10월 10일
Dear Hee Jung, Thank you for taking the time to share your experience at Globus Urban Hotel with other travellers. We are very glad you enjoyed your stay with us and at the same time we deeply regret the discomfort created by the room size. We always go above and beyond to make sure our valued guests have a perfect time with us and if you would have told us about the issue we would have been more than happy to provide an up-grade to a bigger room. . We hope to get the chance of welcoming you back soon. David - Guest relations manager

6/10 - 괜찮아요

sunyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
서비스나분위기는전반적으로만족. 하지만 방과 침대가너무비좁아 쉬기가힘들었음( 트윈룸기준). 별로추천하지않음.
2019년 9월에 2박 숙박함
답변 제공: Jay - Front desk agen 님, 2019년 9월 25일
Dear Mr. Sunyoung, Thank You for spending time to write us a review. As You mentioned some rooms could be a little bit tiny but we do have a range of guest room sizes to suit everybody's needs like our family or superior rooms. We are very sorry if the bedroom and the room did not satisfied your needs. We are looking forward to welcome you back you back in our hotel. Kindest regards Jay - Front desk agent

10/10 - 훌륭해요

KYUNGHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
혼숙. 좋음
혼자 숙박하기 좋은 호텔이었습니다.
2019년 9월에 1박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 9월 17일
Dear KYUNGHEE, Thank You for Your terrific feedback!!! We are glad to read that You felt very comfortable with the Hotel Globus new concept and urban design and that we met Your expectations. We look forward to welcome You back :D Warmest Regards,

8/10 - 좋아요

Jae Cheon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가죽시장과 중앙시장이 코앞에 있고 1층에 마트가 있으며 기차역, 두오모 모두 걸어갈수있는 최고의 위치입니다. 룸컨디션은 그리 만족스럽지는 않습니다. 직원들은 보기드물정도로 많이 친절했습니다. 재방문의사 많이 있습니다
2019년 9월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 9월 16일
Dear Jae Cheon, thank You for choosing the Hotel Globus on Your visit to Florence. We are delighted that You enjoyed our location: as You mentioned, Globus Urban Hotel is located in the lively area of San Lorenzo Market, few minutes walking distance far from the Central Station and the main attractions of Florence. Great to see also that the service delivered by the team made a positive impact on Your stay; after all it's people who make the difference. On the other side, some rooms could be a little bit tiny but in Florence's city center historical buildings it's almost impossible to find huge rooms! We hope to have the pleasure to welcome You back very soon. Kindest Regards

10/10 - 훌륭해요

brightcgh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
배려가 느껴지는 호텔이었습니다. 덕분의 저희의 신혼여행이 즐거울 수 있었습니다. 위치는 역과는 좀 거리가 있지만 갈만하고 청결도도 깨끗하고 바로 앞에 한인 마트 있어서 좋았습니다(이용은 안 했지만) 직접 손글씨로 쓴 엽서에 쿠키까지 주셔서 감사했습니다. 그리고 신혼여행이라고 특별히 배려받은 느낌이 들었습니다.
2019년 9월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 9월 13일
Dear Brightcgh, Thank You for taking time to share a review about Your honeymoon at Globus Urban Hotel. We are glad to hear that our location was just perfect for You. We are also satisfied to read your comments about the cleanliness and functionality of our rooms: our standards are really high and our housekeeping procedure strict in order to meet our guests' expectations. We thank You for the compliments for the service provided by our staff; after all, it is people who make the difference. We hope to have the pleasure of welcoming You back very soon. Warmest Regards

10/10 - 훌륭해요

Kowoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더블룸
여기 진짜 최고....피렌체에 오시면 여기 추천드립니다. 역이랑 가깝고 호텔골목에 한국음식 상점 많아요. 리셉션 직원 전부 친절하고 조식도 맛있고 에어컨도 빵빵하고 다 좋았어요 유투브도 볼수있음!!!!!
2019년 8월에 3박 숙박함
답변 제공: David 님, 2019년 9월 6일
Dear Kowoon, Thank you for taking the time to provide your feedback on Tripadvisor. We are spoiled by your kind words and more than happy that you enjoyed the Globus Urban Hotel. We hope to have the privilege to welcome you back soon. Best Regards, David - Guest relation manager

10/10 - 훌륭해요

Kyung mi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치 친절한 스텝
후기처럼 직원분들께서 엄청 친절하십니다. 여행을 많이 다녀봤지만 이렇게 밝고 친절하게 인사해주시고 직원전반이 친절한곳은 처음이네요. 조식도 깔끔하게 나오구요. 웰컴드링크도 음료뿐 아니라 간단한 스낵류와 같이 제공됩니다. 거리도 역에서 가까운 편이고 관광지랑도 가까워서 좋았습니다. 방음이 약간 안되지만 워낙 유명 관광지고 위치상 감안 할수있는 정도였구요. 방은 이코노미트윈이라서 2명쓰기 약간 작긴 했어요 참고하세요~그래도 자필엽서라든지 체크아웃때 쿠키라던지 세심한 서비스가 감동적이었네요~추천합니다!
2019년 8월에 5박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 9월 2일
Dear Mrs. Kyung, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. As You mentioned some rooms could be a little bit tiny but we do have a range of guest room sizes to suit everybody's needs like our family or superior rooms. We are very sorry if the soundproofing and the room did not satisfied you. We look forward to welcoming you back in the hopefully not too distant future. Kindest regards Jay - Front desk agent

10/10 - 훌륭해요

jeong dae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우만족
글로버스 어반 에어컨 문제로 근처 더 마켓 호텔로 보내서 처음엔 기분이 좋지 않았는데 역과의 접근성 풍부한 조식메뉴 친절 청결 모두 매우 만족합니다. 다시 갈 기회가 있다면 재방문 의사 100프로 입니다. 물론 더 마켓 어반 호텔이요~
2019년 8월에 2박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 8월 31일
Dear Mr. Jeong Dae, Thank You for giving us the top score. We apologize for the inconvenient that you had with our Globus Urban Hotel. Despite of this fact, we are very glad to hear that you enjoy your stay with our new renovated The market urban hotel. We are looking forward to welcome once more again. Warmest regards, Jay - Front desk agent

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
중앙시장과 가까워서 그리고 옆에 차이나가게들도 많고 만족합니다. 위치도 너무 좋구요. 다만 방이 좀 좁은 것 빼고 좋았어요. 카운터 매지져(?)님도 너무 친절하시고요. 그리고 24시간 입구에 계시니까 안전감이 느껴져 신뢰가 많이 쌓였어요. 조식도 너무 좋아요. 다양하고 유럽 호텔 중에서 가장 좋았던 기억이 나네요.
2019년 8월에 3박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 8월 23일
Dear Guest, wowwww, what a great review!! thank You so much! We are really happy to see that You found the room comfortable and also that the team were so friendly and helpful; we strongly believe and try to provide services from the guests’ point of view to let them enjoy our beautiful city and give all the assistance they may need. Great to see that our central location worked so well for You as well as our breakfast. We really hope to welcome You back as soon as You will plan your next visit in Florence. Warmest Regards.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 3박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 8월 8일
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest Regards

10/10 - 훌륭해요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel in a fantastic location with easy walking distance to main attractions and the station. The room itself was nicely decorated with comfortable beds and a nice view from our window too. Breakfast was great. Everything was fresh and tasted good. The hotel was a bit pricey but to be expected for the location.
2024년 5월에 1박 숙박함
답변 제공: John 님, 2024년 5월 21일
Dear Kathryn,Thank you so much for sharing your wonderful experience at Globus Urban Hotel with the community. We are thrilled to hear that our central location in Florence provided you with the convenience to explore the city's enchanting attractions and that the proximity to the station enhanced your stay.We take great pride in our tastefully decorated rooms, and it's delightful to know that you found the beds comfortable and the view from your window pleasing. Our team strives to ensure every guest has a restful and enjoyable stay, so your compliments are truly appreciated.It's also fantastic to hear your positive remarks on our breakfast offerings. Offering a fresh and tasty breakfast is part of our commitment to kickstarting our guests' days in the best way possible, and we’re glad it met your expectations.While we understand that our pricing reflects our desire to provide premium experiences in a highly sought-after location, we are happy that the overall value was worth it for you.We appreciate your feedback and would love to welcome you back to Globus Urban Hotel for another exceptional stay. Should your travels bring you back to Florence, do not hesitate to reach out to me directly for any assistance with your reservation. Warmest regards,Aurora, Guest Relations ManagerGlobus Urban Hotel

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very personable. The hotel in all areas, entry, breakfast area, our room were immaculate. The breakfast was wonderful. A great location.
2024년 5월에 1박 숙박함
답변 제공: Joseph 님, 2024년 5월 20일
Thank you for your glowing review of your recent stay at Globus Urban Hotel, Florence. We're thrilled to hear that our staff made such a positive impression with their personable service, and it fills us with pride to know that you found our hotel to meet your expectations in every aspect, from our well-maintained entry and communal areas to the comfort of your room.Our commitment to cleanliness is a cornerstone of our guest experience, and your commendation of the immaculate conditions throughout the hotel is greatly appreciated. It's also delightful to hear that our breakfast offering hit the mark, providing a wonderful start to your day exploring Florence.Being situated in a prime location allows our guests easy access to the city's remarkable sights and sounds, and we're glad you could take advantage of this.We look forward to the opportunity to welcome you back to the Globus Urban Hotel. Until then, we'll continue striving to curate outstanding experiences for all our guests.Warmest regards,JosephGuest Relations Staff, Globus Urban Hotel

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, very helpful. Loved the location, very easy to get to public transportation and quick walk to all the big sites
2024년 5월에 3박 숙박함
답변 제공: Joseph 님, 2024년 5월 19일
Dear Kimberly Viola,Thank you immensely for your wonderful feedback about your stay at Globus Urban Hotel. We're delighted to hear that our team made a positive impact on your experience. Our staff prides themselves on offering helpful and friendly service, and it's heartwarming to know they succeeded with you.The convenience of our location is indeed one of our best features, and we are so glad you enjoyed the easy access to public transportation and the proximity to Florence's prominent attractions. It's superb to hear that you found our location perfect for exploring the city.We would love to welcome you back to the Globus Urban Hotel on your next trip to Florence. Our city is brimming with hidden gems and our team, led by Aurora, Guest Relations Manager, would be more than happy to ensure your next stay is as splendid as the last.Gratefully,JosephGuest Relations Staff, Globus Urban Hotel

6/10 - 괜찮아요

Sonia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute boutique hotel in a great location. The staff is friendly, breakfast is okay; however, the walls are paper thin (you hear everything) and for that reason, I would not recommend staying here; unless noise while trying to sleep does not bother you. Another con would be the tiny room we had. There was no space for luggage and the bathroom was micro. My husband and I felt like we were on a cruise ship.
2024년 5월에 2박 숙박함
답변 제공: Dina 님, 2024년 5월 17일
Dear Sonia,Thank you for sharing your experiences at the Globus Urban Hotel in Florence. We are glad to hear that our central location and the friendliness of our staff stood out to you. Your comments provide us with valuable feedback, and we truly appreciate them.We apologize for any discomfort the noise levels caused you during your stay. At the Globus Urban Hotel, we strive to be a peaceful haven in the city's heart, and we're sorry to hear that this was not entirely the case for you. Your observations about room size are also noted; we aim to make every aspect of our guest's stay comfortable and will look into how we can better optimize our space.Although you encountered these issues, we hope the charm of our boutique hotel and the vibrancy of Florence itself left you with some fond memories. We're continuously working on enhancing our guest experience and will use your feedback as part of our ongoing improvements.We would love to have another opportunity to welcome you back. Please consider reaching out to our Guest Relations Manager, Aurora, directly before your next trip to Florence. We'll do our utmost to ensure a more comfortable and serene stay, perhaps in one of our larger rooms to better accommodate your needs.Warm Regards,Globus Urban Staff

10/10 - 훌륭해요

laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. I loved the coffee and having vegan options for breakfast.
2024년 4월에 2박 숙박함
답변 제공: Joseph 님, 2024년 5월 10일
Thank you so much for sharing your wonderful experience at Globus Urban Hotel with us. It's delightful to hear that our staff made a great impression with their friendliness and helpfulness. We're also thrilled to know that our coffee selection hit the spot and that our vegan breakfast options added a special touch to your mornings in Florence.At Globus Urban Hotel, we take pride in catering to the diverse preferences of our guests, and we're so glad that you enjoyed the variety and quality of our dining options. Your compliments are a testament to the dedicated hospitality our team strives to deliver.Please think of us again when planning your next trip to Florence. We would be thrilled to welcome you back for another exceptional stay, complete with the charming ambiance, personalized service, and the vibrant flavors that make our hotel a unique destination.Warm regards,JosephGuest Relations Staff at Globus Urban Hotel

10/10 - 훌륭해요

Thierry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accueil très chaleureux et grande efficacité. Endroit à recommander. Nous avons profité d’un espace familial de 60 mètres carrés pour 4 personnes avec cuisine à disposition. Très propre avec entretien quotidien remarquable. Lieu à retenir pour un prochain voyage. Petit déjeuner varié et de qualité.
2024년 4월에 3박 숙박함
답변 제공: Aurora 님, 2024년 5월 7일
Nous sommes ravis de lire votre commentaire élogieux concernant votre séjour au Globus Urban Hotel. Un grand merci pour avoir pris le temps de partager votre expérience parmi nous.Il est vrai que Florence est une ville magnifique et nous sommes heureux que notre hôtel ait pu contribuer à rendre votre visite encore plus mémorable. Vos compliments sur notre espace familial spacieux et notre petit déjeuner varié et de qualité nous touchent particulièrement. Savoir que vous avez apprécié la propreté impeccable de nos installations et l’entretien quotidien est pour nous la meilleure des récompenses.Nous sommes fiers que vous envisagiez le Globus Urban Hotel pour vos prochains voyages à Florence. Notre équipe est dévouée à offrir un service exceptionnel et une expérience inoubliable à tous nos invités.N'oubliez pas que la magie de Florence et l'hospitalité chaleureuse du Globus Urban Hotel vous attendent. Nous sommes impatients de vous accueillir à nouveau, peut-être pour découvrir encore plus des trésors que notre ville a à offrir.Avec nos remerciements et nos meilleures salutations,Aurora,Guest Relations Manager, Globus Urban Hotel

10/10 - 훌륭해요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a gem ! Why would you stay anywhere else? Great location near tram and city sites, very clean wonderful breakfast with many tasty options to suit everyone, friendly welcoming and helpful staff! Loved my stay here!!
2024년 5월에 3박 숙박함
답변 제공: Joseph 님, 2024년 5월 6일
Thank you so much for your shining review! We are absolutely thrilled to hear that you found Globus Urban Hotel to be such a gem during your stay in Florence. It’s wonderful that you enjoyed our prime location, close to the tram and city sites, allowing for easy exploration of our beautiful city.We're glad to know the cleanliness of our hotel met your expectations, as we take great pride in providing a spotless environment for our guests. Your mention of the wonderful breakfast and its variety fills us with pride as we strive to cater to the diverse tastes of our guests, ensuring a delightful start to their day.Moreover, our staff will be over the moon to hear your kind words about their friendly, welcoming, and helpful nature. Delivering exceptional service is at the heart of what we do, and it is always rewarding to know when we’ve made our guests’ stays memorable.We can’t wait to welcome you back to the Globus Urban Hotel on your next visit to Florence. Be sure to reach out to us directly for any special requests or if you’d like to know more about our exclusive returning guest benefits.Warm wishes,JosephGuest Relations StaffGlobus Urban Hotel