Dear Sanghoon,Thank you for the perfect rating! We are delighted that you had a wonderful experience at our hotel. We hope to see you again soon.Warm regards,

Dear Mr. Jung,thank you for choosing our hotel and for sharing your experience with us.We are glad to know that you appreciate the location of our hotel and that you liked so much your room.We are also happy to know that the service of our front desk staff met your expectations assisting you in all your needs.Looking forward to welcoming you back at the Hotel Santa Maria Novella, we send our best regards.Hotel Santa Maria Novella – The Management

Dear Mr. Kim,thank you for reviewing our hotel Santa Maria Novella.We are glad to know that you liked our hotel.Hoping to welcoming you again, for a next stay in Florence, we send our kindest regards.Hotel Santa Maria Novella / The Management

Dear Ji-Myung,Thank you for the perfect 10/10 rating! We're delighted to hear you found our location convenient and our staff very friendly. We appreciate your insight on exploring the city, and we're thrilled to have contributed to a positive experience. We look forward to hosting you again in the future!Warm regards,

Dear Kyungrae,Thank you for your 5/5 rating! We sincerely appreciate your positive feedback and are glad that you had a great experience at our hotel.Warm regards,

Dear Do Yeon,Thank you so much! We are glad to hear that you and your family had a great stay at our hotel. We take pride in providing clean rooms and an excellent service. We hope to welcome you back soon!Warm regards,

Dear Guest , we are very glad to know that you enojyed your stay with us and in Florence and that the Hotel Santa Maria NOvella could be gain in the future your hotel choice in Florence. Thank you , awaiting to welcome you back we remain with our Best RegardsManuela Bianchi

Dear Guest, thank you for reviewing our hotel and for choosing it for your honeymoon. We are glad to know that you enjoyed your stay. With our kindest regards, Hotel Santa Maria Novella

Dear Guest, thank you for your kind comment. We are very glad to know that you enjoyed your stay in our Hotel. Thank you and best regards, Hotel Santa Maria Novella, The Management

Dear Guest, we thank you for your nice comment , we understood that you liked the comfort of our rooms and specially our mattresses .We are sorry to know that the mattresses of the third bed was not comfortable as the other , next time do not hesitate to let our staff know and we'll proceed to modify it. We really hope to welcome you back in occasion of a next stay in Florence. Best Regards

Dear Guest, thank you for your feedback, is very important for us. With our kindest regards, Hotel Santa Maria Novella, The Management

Dear Guest , we thank you for your nice message and we are glad to know that you find convenient the location of our hotel located few minutes walking from the railaway station and located in the historical center of the city too. We are happy to know that you and your family liked the hotel and the room style too. Best Regards

Dear Cindy,Thank you for your glowing review of our hotel! We are delighted to hear that you found our staff to be great, the hotel very clean, and the location nice. It was a pleasure to have you as our guest, and we can't wait to welcome you back on your next visit!Warm regards,

Dear Luigi,We're thrilled to hear you had such a wonderful experience at our hotel! Thank you for taking the time to share your positive feedback. We strive to provide excellent service and delicious breakfast options, and we're delighted that we could exceed your expectations. We look forward to welcoming you back on your next visit!Best regards,

Dear James,We're absolutely delighted to hear that you had an exceptional stay with us! Thank you for your kind words about our hotel's elegance and the breathtaking view of Santa Maria Novella church. It's wonderful to know that our shower exceeded your expectations. We can't wait to welcome you back for another memorable stay!Warm regards,

Dear Fabien,We're thrilled to hear you enjoyed your stay with us, from our prime location to the delicious breakfast and comfy beds! A big thank you for the fantastic review. We look forward to welcoming you back soon!Best regards,

Dear Hitoshi,We're absolutely thrilled to hear you enjoyed everything during your stay! Thanks a ton for the perfect rating. Hope to welcome you back soon!Warm regards,