Hej dear guest,Thank you for sharing your experience with us.It's a pity to hear that you didn't enjoy the view from your room. You are welcome to point this out to us when making your next booking. We are happy to cater to the personal needs of our guests. Room sizes vary by category and location in the hotel. The square meters of the respective room are shown on our website and the booking platform.We are sorry that one of our employees did not leave a positive impression on you. Friendliness and hospitality are extremely important to us. Therefore, we would like to ask you to inform us directly in such a situation so that we can talk about it with our colleagues and improve things.We look forward to welcoming you back to one of our 280 Scandic hotels worldwide.Best regardshotel managementKonstanze Junkermann

Hej Yongtae, Thanks a lot for staying with us and for taking the time to leave a review. It is disappointing to read that we could not convince you of our house and service. We would have appreciated to get more details on your points of criticism so that we can work on it in the future. We hope to be able to welcome you again in one of our worldwide more than 270 Scandic hotels. Best regards Konstanze Junkermann - General Manager

Dear guest, Thank you for staying with us during your latest Berlin visit. It seems that you completely enjoyed your stay with us and we are glad about it. We are looking forward to welcome you again in one of our worldwide 280 Scandic Hotels. Kind regards, Heiko Kain – General Manager

Hej dear Lee, thank you for sharing your feedback with us. We are very sorry to hear that your stay at our hotel was not satisfying. For the inconveniences regarding our service we would like to apologise. Since we cannot offer an underground car park in our own house, we advise our guests to use the one of Hotel Intercontinental right next to us. The prices for this garage are based on the average prices of the city center parking garages and are therefore in line with the market. Thanks to the excellent connection to public transport, also a comfortable arrival by train is possible. Feel free to contact our reservations team on that matter. Furthermore, we regret to hear that our rich and healthy breakfast buffet did not meet your taste. We offer over a hundred components in 30% organic quality, that include highlights like fresh waffles, croissants and also a number of egg dishes. We would be delighted to prove better service during your next stay with us! Kind regards, Jan Hartwig – General Manager

Hej dear Matt, thank you for rating your stay at our hotel and for leaving us a comment on your impression. We are glad to read that you spent an overall pleasant time at Scandic Frankfurt Museumsufer. It is true that our hotel does not offer a parking garage of its own, yet we recommend our guests to use the car park of Hotel Intercontinental right next to our building. It provides more than enough parking space for our guests. Our team at the reception will be happy to advise you on the parking situation on request. We are looking forward to welcome you back with us in the future. Kind regards, Konstanze Junkermann – Hotel Manager

Hej dear Seok Jin, thank you for giving us a rating on our hotel. It is nice to see that you spent a pleasant time at our house, yet it would have been great to hear some more details on you points of criticism to improve our service. We are looking forward to welcome you again in one of our worldwide 280 Scandic hotels. Best regards, Konstanze Junkermann – Hotel Manager

Hej dear Saim, thank you for taking the time to give us a detailed review on our hotel. It is nice to read that you enjoyed the central location of our hotel in walking distance to the Main promenade and the historic downtown area to explore the city of Frankfurt to the fullest. Nontheless we are sorry to hear that you did not enjoy the view from your room and the overall atmosphere of our hotel. Our rooms with the breathtaking view over the skyline are not of the same price category as the ones on the lower floors. Unfortunately we cannot provide the same view for every guest. Please do not hesitate to contact our reservations team during your next booking. They will be happy to help you find a room category with an outstanding view! It would be lovely to welcome you again in the future! Kind regards, Jan Hartwig – General Manager

Hej dear guest, thank you very much for your feedback. We are pleased that you will remember the friendliness of our team positively. All the more we regret that you found our hotel chaotic. We would have liked to know exactly what you didn't like. We hope to welcome you again soon. Best regards Jan Hartwig - General Manager

Hej dear guest, Thank you for your feedback. We are glad that you enjoyed your stay with us and that we could convince you of our extensive breakfast buffet and our central location. However, we are sorry that your room was not cleaned impeccably. We attach high importance to cleanliness in all our rooms and we already discussed your comment with our housekeeping team in order to avoid such incidents in future. It would be our pleasure to welcome you again as our guest. Kind regards Konstanze Junkermann - Hotel Manager

Hej dear guest, Thank you for your feedback. We are glad that you were fully satisfied during your stay with us and that you enjoyed the comfort of our rooms. It would be our pleasure to welcome you again as our guest. Kind regards Konstanze Junkermann - Hotel Manager

Hej dear guest, Thank you for your feedback. We are glad that you had a pleasant stay with us and that we could convince you of our central location. It would be our pleasure to welcome you again soon. Kind regards Konstanze Junkermann - Hotel Manager