로비

컨트리 인 & 스위트 바이 래디슨, 골즈버러, 노스캐롤라이나 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 814개 이용 후기 중 314개" "
평점 8 - 좋아요. 814개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 814개 이용 후기 중 107개" "
평점 4 - 별로예요. 814개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 814개 이용 후기 중 30개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Linda

It was relatively quite and relaxing.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Linda,We are pleased to hear that you found your stay quiet and relaxing. Our team strives to create a calm environment for all our guests to enjoy. Should you have any other feedback or need assistance in the future, please do not hesitate to contact us.

10/10 - 훌륭해요

Seanna

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Seanna,We are thrilled to hear that you thoroughly enjoyed your stay with us! We look forward to welcoming you back soon for another unforgettable experience.

10/10 - 훌륭해요

Joanne 님, Salt Lake City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Easy to check in and out
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Joanne,We are pleased to hear that you found our hotel to be clean and that your check-in and check-out experiences were smooth. Your feedback is greatly appreciated as we strive to provide excellent service to all our guests. If you have any further comments or concerns, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Dennis e

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Dennis e,We appreciate the time you took to share your feedback with us. Guest satisfaction is important, and we regret any inconvenience caused during your stay. Your comments are valuable, and we will share them with the team for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Angel 님, Fredericksburg

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service and convenient to everything. Came for the weekend yo Busco Beach
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Angel,We are delighted that you enjoyed our customer service and proximity to local attractions during your stay. Busco Beach is indeed a popular destination, and we are pleased to hear that you found our location convenient for your visit. Should you have any feedback or suggestions for your next stay, please feel free to reach out to our management team.

2/10 - 너무 별로예요

Dionne

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Delayed check in because the key card didn’t work twice. Unpleasant greeting and no hot water in the shower. I guess you get what you pay for.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Dionne, We apologize if your check-in experience did not meet expectations and for any inconvenience caused with the key card and hot water. Your feedback is valuable for our improvement efforts. We strive to provide a comfortable stay for all guests.

2/10 - 너무 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The girl at the front desk should not be in customer service she was extremely rude, unprofessional and unwelcoming . Sheets were dirty and had blood stains on them
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Christopher, We thank you for taking the time to share your feedback with us. We take all guest concerns seriously and have shared your comments with the appropriate team members for their awareness and improvement. Please be assured that we continually strive to provide exceptional service and accommodations for all our guests.

6/10 - 괜찮아요

Dan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No ice ever. Charged for night we didn't stay.
2024년 4월에 6박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Dan, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Feel free to reach out to our management team directly to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Alexcia

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Alexcia,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address it.

6/10 - 괜찮아요

alvin

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 30일
Hello alvin,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. It's important for us to know how we can improve, so please don't hesitate to contact us with any feedback you'd like to share. We value your input and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Pearl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice quiet place!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Pearl,We are pleased to hear that you found our hotel to be a nice, quiet place for your stay. We strive to provide a peaceful environment for all our guests to enjoy during their time with us. Thank you for sharing your feedback with us.

8/10 - 좋아요

Moohyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Moohyun,We're thrilled to hear you had a great stay with us! If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to reach out.

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Clean updated and modern
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Dwayne,We are pleased to hear that you found our hotel clean, updated, and modern. Your positive feedback is greatly appreciated as we strive to provide a comfortable experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

LaQuanna

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The shower was dirty. The bedding was dirty. The front desk attendant was not friendly at all. She was very short and dry she definitely shouldn’t have a role in customer service
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello LaQuanna,We apologize for any inconvenience and thank you for bringing this to our attention. Your feedback will be shared with the team for further review and improvement. Please feel free to reach out to our management team directly to address any further concerns.

10/10 - 훌륭해요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Kelly,We're pleased to hear that you found your room to be clean during your stay. Our housekeeping team works hard to ensure all guests have a comfortable experience. If you have any more feedback or need further assistance, don't hesitate to reach out to our management team directly.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Angela,Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. Our team works hard to provide a pleasant experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property was renovated and clean. The staff not very friendly. We were told housekeeping would come after 3 nights there. We were there 4 nights and they never came to clean room.
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Debra,We appreciate your feedback on the cleanliness of our renovated property. We encourage guests to reach out to our team directly for any housekeeping requests during their stay. Your comments will be shared with our team for improvement.

8/10 - 좋아요

Teresa

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The girl at check in made me stand there with my cane and in pain for her to talk on the phone with a friend about their food. And who ate what. Held her finger up indicating for me and our party to wait til she was finished.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Teresa, We apologize for any inconvenience caused during check-in. We will address this issue with our team to ensure prompt service for all guests in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

mark del

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surrounding area is a bit unsafe
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello mark del,Thank you for taking the time to share your feedback. The safety and well-being of our guests is of utmost importance to us. We continuously work with local authorities to ensure a secure environment. We regret if you felt concerned during your stay and reassure you that our team is dedicated to ensuring a comfortable and secure experience for our guests.

8/10 - 좋아요

Dead

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Dead,After checking out, I would like to express my disappointment with my recent stay at our hotel. The room was not as clean as expected, with dust and stains on the furniture. Additionally, the WiFi connection was very poor and inconsistent throughout my stay. I hope you can address these issues for future guests.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Try somewhere else.
Although the hotel appearance, both external and internal was in good shape, the physical location lent itself to unsavory personnel hanging around the property who appeared to be intoxicated and argumentative. Additionally, the front desk person appeared to have a boyfriend or friend who felt they needed to hang out at the front desk and socialize most the evening. I had to interrupt their personal conversation to ask whether the property had a laundry room for hotel guests, to which she abruptly replied "No" as if I was disturbing her converstion. Their county cleanliness certificate indicated an 87% rating. However, there are other competitors in the area which has 100% cleanliness and offer better facilities at cheaper rates....shop around.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Dear Guest, Thank you for sharing your feedback on your recent stay. We apologize for any inconvenience you experienced. Our hotel takes all feedback seriously and we assure you that this matter will be addressed internally. We appreciate your input and understand the importance of providing a pleasant experience for our guests. We hope you will consider staying with us again in the future for an improved experience.

4/10 - 별로예요

James

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never stay there again!!!!!!!!
Nose was a very big problem, water never got earm had to take a cool shower, staff was very unfriendly!!!!!!!!! Breakfast was 1 out of ten.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello James, Thank you for sharing your feedback. We apologize for any inconveniences you experienced during your stay. We appreciate your comments and will use them to improve our services. We strive to provide a comfortable and enjoyable experience for all our guests.

8/10 - 좋아요

Michelle

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Michelle, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Experience and Better than Expected
I was very pleased in my one-night stay. The entire staff was nice, the hotel was clean, and looked relatively new. This was such a super pleasant surprise when budget hotels tend to offer budget items anymore. The hot breakfast and free cookies and coffee upon check-in reminded me of a nice hotel that wants to serve their clients. When in Goldsboro, I will stay here again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Thomas, Thank you for sharing your positive experience during your recent stay at our hotel in Goldsboro! We strive to provide a clean and comfortable environment for our guests and we're glad to hear that you found our staff to be friendly and the hotel to be in good condition. We take pride in offering amenities like our hot breakfast and complimentary snacks to enhance our guests' stay. We look forward to welcoming you back on your next visit to Goldsboro.

10/10 - 훌륭해요

Latasha

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Latasha,Thank you for your perfect rating! We are thrilled to hear that you had a wonderful stay with us. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!

10/10 - 훌륭해요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Beautiful motel, great staff, rooms were amazing. Really clean
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Allen,Thank you for your kind feedback! We're delighted to hear that you found our motel beautiful and enjoyed your stay with us. Our staff takes pride in providing excellent service, and we're thrilled that it made a positive impact on your experience. We appreciate your acknowledgement of our clean and amazing rooms. We hope to welcome you back soon for another wonderful stay!

8/10 - 좋아요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Brandi,We're glad to hear that you had a positive experience during your stay! We appreciate your support and hope to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Aleksander

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Aleksander,Thank you for choosing our hotel! We are thrilled to hear that you had a fantastic experience during your stay. We strive to provide excellent service to all our guests, and we're glad that we met your expectations. Should you have any further feedback or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay.

8/10 - 좋아요

Lexi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Lexi, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Linda E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Linda E,We're thrilled to hear that you had a fantastic stay with us! We strive to provide exceptional service and it's great to know that we met your expectations. If you have any further comments or suggestions, we would love to hear from you. We look forward to welcoming you back in the near future!

8/10 - 좋아요

JEFF

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello JEFF,We appreciate you choosing our hotel for your stay. If there were any areas where we could improve, we kindly encourage you to reach out to us directly so we may address your concerns. We hope to have the opportunity to provide you with an even better experience in the future.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean Clean Clean.
The room was so clean. No smelly carpet but nice vinyl flooring. Usual hotel breakfast with eggs and sausage. Juices, coffee, etc. but a very nice eating area. I would definitely stay here again in our travels
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Brenda,Thank you for your positive feedback on the cleanliness of our rooms and the breakfast options provided. We are glad to hear that you enjoyed our well-maintained vinyl flooring and appreciated our breakfast spread. It would be our pleasure to welcome you back during your future travels.

10/10 - 훌륭해요

Morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was really spacious and clean. Although it was next to a questionable motel, the hotel was safe. Having never stayed in Goldsboro, I felt safe. The only thing my partner doesn’t like was the availability of napkins but it wasn’t that serious
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Morgan, Thank you for your feedback on the spacious and clean room. We strive to provide a safe environment for all our guests, and we're glad you felt safe during your stay. We appreciate your partner's feedback on the availability of napkins, and we'll take it into consideration for future improvements. Thank you for choosing our hotel in Goldsboro.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello David, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom was very nice, clean big shower. Room and everything in looked nice and clean. Very reasonable price also!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Margaret,We are delighted to hear that you found our bathroom to be nice and clean, with a spacious shower. It's also great to know that you enjoyed the overall cleanliness of our rooms. We strive to maintain a high standard of cleanliness and offer competitive pricing. Thank you for your positive feedback!

8/10 - 좋아요

Joseph

가족 여행
별로예요: 숙박 시설 상태 및 시설
Rundown Hotel
This hotel is rundown and needs a good cleaning. The rugs in the elevator were dirty, my bathroom had a bad smell. The wall where my bed was on, had visible beverage stains (someone tried to clean it, but did a lousy job). Breakfast was great the last time I visited. Now, just powered eggs (looked like a muffin) a biscuit and gravy.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Joseph, Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay. We strive to maintain a clean and comfortable environment and will address your concerns with the relevant teams to ensure improvements are made. We value your loyalty and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 - 훌륭해요

Yahia

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Yahia,Thank you for rating our hotel! We appreciate your feedback and are glad that you had a positive experience during your stay. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future.

10/10 - 훌륭해요

Marina

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Marina,We are delighted to hear that you had an excellent stay with us. We strive to provide exceptional service to all our guests and it is great to know that we succeeded in making your visit enjoyable. Please feel free to reach out to us if you have any further comments or concerns. We hope to welcome you back again in the future!

8/10 - 좋아요

ANNA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello ANNA,Thank you for sharing your feedback with us. We appreciate hearing about your experience, as it helps us improve our services. We apologize for any inconvenience you may have encountered during your stay and will address your concerns internally. We value your patronage and hope to welcome you back in the future for a better experience.

2/10 - 너무 별로예요

Steve

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Nice
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Steve,Thank you for your kind review! We strive to provide excellent service and are glad you enjoyed your stay. We hope to welcome you back soon!

10/10 - 훌륭해요

James 님, Amaranth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly. Lots of dining options within easy driving but not walkable. The breakfasts were OK but nothing special. I was much the same each morning and identical to the Holiday Inn.
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello James,Thank you for your feedback! We appreciate your kind words about our friendly staff. We apologize if our breakfast did not meet your expectations. We will take your comments into consideration for future improvements.

6/10 - 괜찮아요

Marilyn

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Marilyn,Thank you for your exceptional rating! We strive to exceed expectations and provide the best experience possible. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trash
It took three days for the housekeeping staff to dump my trash. I had extra trash from shopping. I let the front desk know three days in a row. I even went so far as to put the room trash on top of the extra trash, which I will mention was neatly stacked in a perfect rectangle. No trash was hanging out. It was very organized and just needed to be taken out. It took me placing an email to the management to get my trash. Dumped the day before I checked out And I stayed for five nights … the bedding had dirty foot prints on it. After my room was “cleaned”, the house keepers hair was in the bathroom sink and on my bed. It was truly an unfortunate experience, my son is stationed here, and I could feasibly be visiting quite frequently, it’s unfortunate that this will not be the hotel I stay at due to several reasons listed above.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Heather ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 - 괜찮아요

MIsty

가족 여행
Breakfast was a bit sparse but it was not very busy.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello MIsty ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Linda

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Linda, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 - 별로예요

Betsy

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
expecting it to be better based on the ratings
Check in was easy. The bathroom was full of hair and the desk chair is stained and gross, as were the walls. The sheets and towels seemed clean enough so didn't bother complaining. The biggest issue I had was that the HVAC in my room was not really working, but I didn't realize this until 3am, when I woke up and the room temp had gone up several degrees. I had to keep bumping the thermostat to get it to kick on. The hotel is also on a sort of loud/busy street so a lot of noise if you're facing the parking lot. I know this isn't a 5 star hotel, but I was expecting it to be a little better based on the ratings.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Betsy,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 - 좋아요

Raquel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean and very accessible
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hi Raquel,We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

8/10 - 좋아요

Terri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good basic hotel
Nice, clean hotel. Bit over priced.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hi Terri,On behalf of our entire team, I would like to apologize for not meeting your needs with our pricing. We are so disappointed to learn that we fell short of your expectations during your most recent stay with us. We hope you will remember our attributes and return for a future stay to see how we are continuing to grow and evolve.

4/10 - 별로예요

Suzanne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The desk clerk on duty when I checked in seemed vapid and underqualified for the position. I was not greeted but was met with a simple request for my identification. When I asked for a suggestion for a place for dinner she was flustered and offered Applebee's and Olive Garden. When I asked where they were she giggled and said "I'm so bad at explaining things" and quickly disappeared into the back office. However, the lady who worked in the breakfast room was very pleasant.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hello Suzanne,We appreciate the comments, especially with regards to your opinion of our breakfast and your comments about our room. We hope to someday have another opportunity to host your stay.

10/10 - 훌륭해요

Carlton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Carlton,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.