해변에 위치, 비치 타월, 스노클링, 서핑

몽타주 카팔루아 베이 여행 후기

5 out of 5
몽타주 카팔루아 베이
One Bay Drive, Lahaina, HI

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 190개 이용 후기 중 168개" "
평점 8 - 좋아요. 190개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 190개 이용 후기 중 4개" "
평점 4 - 별로예요. 190개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 190개 이용 후기 중 2개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.8/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Sunwoo

2023년 7월에 3박 숙박함

10/10 - 훌륭해요

NAKYOUNG

2022년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완벽한 휴가
모든 것이 완벽함. 다만 새벽녁에 2일에 걸쳐 기계 오작동으로 화재경고음이 울림.
2018년 8월에 3박 숙박함

10/10 - 훌륭해요

Janet P

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort!
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was extremely friendly, attentive and a pleasure to be around! Edna on the hospitality staff went above and beyond to make our stay special. Thank you!
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

TAKUYA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Colleen

2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Cristal Ruiz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great! The service was excellent!
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Kristy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Favorite Hawaiian Resort
Our new favorite Hawaiian resort by far and maybe the best tropical location resort we've visited. The 2 bedroom ocean-view villa was exceptional. Gorgeous views over the pool and ocean. Beautiful decor, comfy furniture, and especially the amazing balcony with daybed, loungers and large dining table. Kitchen well stocked. We could have cooked complex meals and would have had everything we needed. Coffee was very good provided in the room with a very nice carafe style coffee maker. The resort grounds are beautiful. The pool is the most amazing pool we've ever seen. Very private with lots of hidden lagoons. Loungers around the pool were outstanding. Large with very thick cushions. Towels poolside were the only thing I found lacking, stained and small. Loved the adults only pool but no staff seemed to do anything to limit kids access so there were occasionally kids screaming through the pool. Also, I found it odd the entire top level of the pool complex isn't adults only since there is a hot tub and a little lagoon area to the right of the Serenity pool which was full of families and loud kids which made the Serenity pool not so serene. Pool service was good not great. Definitely not attentive. In room dining food and service excellent. Valet/Bell services were excellent. Very helpful, always addressing us by name. Loved the private transpiration within the Kapalua resort. Very convenient for dining and the occasional run up to the general store.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

Ezequiel Jesus 님, Chevy Chase

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly a paradise
2022년 6월에 8박 숙박함
답변 제공: Roger Bright 님, 2022년 6월 18일
Aloha, thank you for sharing your thoughts with us. We are thrilled that you enjoyed your time at the resort and look forward to your next visit. Hopefully in the near future. Warmest regards, Roger Bright, Director of Sales & Marketing

8/10 - 좋아요

peiyun

2022년 6월에 5박 숙박함
답변 제공: Roger Bright 님, 2022년 6월 18일
Aloha, thank you for expressing your rating with Expedia. Feel free to share your thoughts on how we can improve. my email is roger.bright@montage.com. Hopefully we can welcome you back to the resort on a future visit to Maui. Warmest regards, Roger Bright, Director of Sales & Marketing

10/10 - 훌륭해요

Ivan

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place to stay
2022년 5월에 2박 숙박함
답변 제공: Roger Bright 님, 2022년 6월 18일
Aloha, we are thrilled to hear that you enjoyed your time at Montage Kapalua Bay. We look forward to having you back at the resort - hopefully in the near future. Warmest regards, Roger Bright, Director of Sales & Marketing

10/10 - 훌륭해요

Rachel

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning on all levels.
2022년 3월에 1박 숙박함

8/10 - 좋아요

Basil

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 9박 숙박함

10/10 - 훌륭해요

Wei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 5박 숙박함

10/10 - 훌륭해요

Micael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 6박 숙박함

10/10 - 훌륭해요

Erin

2022년 1월에 10박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property by far exceeded all expectations! Absolutely beautiful!
2021년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, but service is not like a 5star, they charged me a spa massage which I didn’t have, luckily when I double check my email bill found out, remember to double your invoice after check out.
2021년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We will definitely return to this luxurious hotel. The staff and facilities are excellent.
2021년 4월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 2월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We planned this trip as a honeymoon destination. It was amazing from start to finish. The ocean view was spectacular. We even saw a few whales easily from the property. The staff was amazing. Overall, one of the best resorts I have ever stayed at. Will happily come back in the future!
2020년 3월에 5박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2020년 3월 16일
Aloha, we are pleased to hear that you had an amazing time on Maui and at Montage Kapalua Bay. I will share this with our entire resort staff. Hope to see you in the near future. Warmest regards, Roger

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
High end
All around great
2020년 3월에 3박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2020년 3월 11일
Aloha Patrick, thank you for the 8 of 10 rating. We hope you enjoyed your stand look forward to welcoming you back in the near future. Warmest Regards, Roger

10/10 - 훌륭해요

Charles 님, Greensboro, NC

가족 여행
좋아요: 청결 상태
Location was exceptional and grounds were immaculate.
2020년 2월에 3박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2020년 3월 1일
Aloha Charles, mahalo, thank you for the five of five rating. We are happy to hear that you enjoyed the place and exceptional surroundings. Our associates look forward to welcoming you back in the near future. Warmest regards, Roger Bright

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous property and with excellence in staffing and service every day!
2020년 2월에 7박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2020년 2월 28일
Aloha, Mahalo(thank you) for the great review. We hope to welcome you back to our resort sometime in the near future! Warmest regards, Roger Bright

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an amazing property with amazing service. The views are incredible and the small touches throughout our vacation really made it memorable.
2020년 2월에 6박 숙박함
답변 제공: Director of Rooms 님, 2020년 2월 26일
Aloha - Thank you for your review and generous compliments. We look forward to welcoming you back to Montage Kapalua Bay. Jeff Tenorio Director of Rooms

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 7박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2020년 2월 17일
Aloha, thank you for the five out of five rating. We are happy to hear that you enjoyed your visit at Montage Kapalua Bay. Our associates look forward to you visiting our resort in the near future. Mahalo, Roger

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 5박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2020년 2월 4일
Aloha, thank you for the high rating. We hope you enjoyed your time at Montage Kapalua Bay and look forward to welcoming you back in the near future. Mahalo, Roger Bright

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breathtaking room, view and property grounds and all staff was very friendly! Full kitchen if cooking is your jam too.
2020년 1월에 3박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2020년 1월 16일
Aloha, thank you for the amazing review. We find having large residences enhance guest experience. Our Associates look forward to seeing you back at the resort in the near future. Mahalo

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing resort with fantastic rooms, pool and easy access to calm beach with great snorkeling. Service was great throughout with attention to children especially. As expected, food and drinks were pricey but there were several other options in the surrounding area.
2020년 1월에 3박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2020년 1월 10일
Aloha, we are pleased to hear that you had a great time at Montage Kapalua Bay. Our associates look forward to welcoming you and your family back in the near future. Warmest regards, Roger

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 5박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 12월 18일
Aloha, thank you for the 5 of 5 rating. We look forward to welcoming you back to Montage Kapalua Bay in the near future. Warmest regards, Roger

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 12월 13일
Aloha Thomas, thank you for the 8 of 10 rating. We look forward to hosting you and your family sometime in the near future. Warmest regards, Roger

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 12월 13일
Mahalo - thank you for the 5 of 5 score. We hope to see you at Montage Kapalua Bay in the near future. Aloha, Roger

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 7박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 11월 6일
Aloha, thank you for the 5 of 5 rating. We hope you enjoyed your time at Montage Kapalua Bay. We look forward to your next visit in the near future. Mahalo

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 11월 4일
Aloha, thank you for the 5 of 5 rating. We are happy to see that you enjoy being at Montage Kapalua Bay. Have a great vacation! Mahalo

10/10 - 훌륭해요

Ixchell 님, Boulder Creek, CA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the most beautiful properties with the best all around service and amenities.
2019년 10월에 8박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 10월 28일
Aloha, thank you for the kinds words. We agree, Montage Kapalua Bay is located at an amazing place on Maui. we hope your future vacation plans brings you back to our resort. Mahalo

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 4박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 10월 28일
Aloha, thank you for the five of five rating. Our associates are proud of Montage Kapalua Bay - I hope they made your time here even more special. We all look forward to a future visit to our resort. Mahalo

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Place in Maui
Best experience of our 2-week trip! We splurged to do a few nights here for our wedding and have a beautiful place to get ready the day-of. Could not recommend this place more - we will def be back!
2019년 10월에 2박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 10월 21일
Aloha Ashley, we are thrilled to hear you had a great time at Montage Kapalua Bay. Our associates look forward to welcoming you back to the resort in the near future. Mahalo

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow! We loved everything about Montage! The staff was very friendly and helpful.
2019년 10월에 1박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 10월 15일
Aloha, thank you for the kinds words. We pride ourselves in recruiting the best people for the resort. Our associates will be happy to hear that you enjoyed the resort and interacting with them. We look forward to your next visit! Mahalo

10/10 - 훌륭해요

JESSICA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank You for The Most Amazing Time Ever
This was the most incredible hotel ever. The service was amazing and we truly had the best time of our lives. We can not wait to come back and we plan on doing so as often as possible..
2019년 9월에 5박 숙박함
답변 제공: Roger Bright, Director of Sales & Markeing 님, 2019년 10월 8일
Aloha, Thank you for the 10 out of 10 rating. We are please that you enjoyed your time at our hotel. Our staff and associates look forward to your next visit in the near future. Mahalo

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place we’ve ever stayed at a resort. Our room was amazing a spectacular ocean view. The staff were accommodating. The only thing I noticed, I saw a few little bugs in the kitchen area. Other than that, everything was top notch! We’ll definitely stay there again!
2019년 9월에 5박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 10월 2일
Aloha, we are happy that you enjoyed the hotel and resort. I do apologize for the insects - one of the challenges of living in the tropics... rest assured that we have an ongoing program for pest control. Our associates look forward to your next visit! Warmest regards, Roger

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 10월 8일
Aloha and thank you for the five out of five rating. Feel free to share what you enjoyed about the Montage Kapalua Bay. Our associates look forward to your next visit to Maui and our resort. Mahalo

10/10 - 훌륭해요

FUM 님, 東京

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
まさに楽園ですね。庭園、部屋のクオリティーも世界トップクラスです。
2019년 8월에 3박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 9월 7일
Aloha, we are pleased to hear that you enjoyed staying at Montage Kapalua Bay. Should your travels bring you back to Maui - we hope that you choose to stay with us again. Warmest regards, Roger Bright

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 4박 숙박함
답변 제공: Roger Bright, Director of Sales 님, 2019년 8월 17일
Aloha and Mahalo, thank you for the 5 of 5 rating. We will be sure to let our associates know that you enjoyed your stay at Montage Kapalua Bay. Look forward to your return to our resort in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 6박 숙박함
답변 제공: Roger Bright, Director of Sales 님, 2019년 8월 17일
Aloha, we are pleased that you enjoyed your stay at Montage Kapalua Bay. Our associates look forward to your next visit to the resort in the near future. Mahalo

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous accommodation and grounds/position Very expensive food and drink
2019년 7월에 9박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 7월 17일
Aloha, thank you for the great rating. We also appreciate your comment about our dining experience. Our staff and associates look forward to welcoming you back to Montage Kapalua Bay in the near future. Warmest regards

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스
Well, I absolutely love Montage Kapalua Bay, and my husband and I wanted to make it a place that we would return to annually. In 2018, Montage Kapalua Bay created an unparalleled experience in Maui. However, our last vacation there (2019) had some major inconsistencies, and it was very disappointing. It definitely fell way short of the World Renown Reputation of Montage. I can't say if we will be back again. And I say that with a heavy heart, because I actually love Montage Resorts. I feel like I lost confidence in Montage Kapalua Bay's ability to deliver that World Class Experience that Montage is World Renown for. We purposely select Montage Kapalua Bay as our destination because of their philosophy of "an ultra luxury hotel", "devoted to delivering that World Class Experience to their guests", and a place where you and your loved ones can "create lasting and cherished memories". Additionally, Montage Kapalua Bay describes on it's website, "Hawaiian lifestyle at it's finest", and "luxury, rest and relaxation across 24 acres of tropical paradise." Needless to say, that was not our experience in 2019. Since I am limited to only a certain number of characters, I'll be brief. We had cockroaches, Eco-Lab came to spray, the dishwasher overflowed and had to be replaced twice, we got moved to a room with a poor view, and we heard hammering and sawing both on the lanai and inside the residence (in the new room we were moved to), etc...
2018년 5월에 6박 숙박함
답변 제공: Roger Bright, Director of Sales & Marketing 님, 2019년 7월 12일
Aloha, Montage Kapalua Bay strives each day to fulfill all guest expectations. We do apologize for falling short. Our resort does have a program for insect control as does every hotel in Hawaii. Being in the tropics has its challenges. We have since increased our program to be proactive in our process. We want to always make things right during your stay and unfortunately we were not able to fully do that. We do hope you choose to allow us another chance to show that we are indeed a World-Class Resort. Feel free to contact me if you would like to share more about your experience at Montage Kapalua Bay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
2019년 5월에 6박 숙박함