2/10 - 너무 별로예요
Laura
연인과의 여행
2023년 10월 21일
별로예요: 직원 및 서비스, 편의 시설/서비스
I stayed at this property at the end of June, 2023. In July I checked my bank statement and found out I was charged twice for my stay (once through Expedia and once through the hotel itself). I contacted the hotel for 3 weeks straight and tried again in August and September to sort things out to get a refund for the extra charge on my credit card and it has still not been resolved. Every time I called they said they would take my name and phone number and that the manager/owner would call me back. The manager/owner has never contacted me to resolve this issue.
Laura
2023년 6월에 1박 숙박함