루프탑 수영장

로즈랜드 스위트 호텔 & 스파 여행 후기

3.5 out of 5
로즈랜드 스위트 호텔 & 스파
04 Cao Ba Quat Street, Ho Chi Minh City, Ho Chi Minh

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 107개 이용 후기 중 77개" "
평점 8 - 좋아요. 107개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 107개 이용 후기 중 5개" "
평점 4 - 별로예요. 107개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 107개 이용 후기 중 3개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Wookung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함

6/10 - 괜찮아요

YUNSU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
사진에서 느꼈던 것보다 실제로 방이 많이 협소합니다. 화장실은 그런데로 깨끗합니다.
2023년 10월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 10월 19일
Dear Mr. Yunsu,Thank you for choosing Roseland Sweet Hotel & Spa for your stay. We thank you for your compliments on our clean bathrooms, we always do our best to provide a great customer experience. In addition, we saw that you mentioned a small room, through checking we found that the room you booked is a Premium room, we sent the correct room category to you. We have a total of 4 room types, Deluxe, Premium, Luxury and Suite. Hopefully next time you experience the Luxury or Suite class, the room area will be larger and more comfortable for you.Once again, thank you for your feedback and we hope to have the opportunity to welcome you in the future so we can serve you better.Best regards,

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
음악앰프 울리는거때문에 한숨도 못잠
11층에 묵었는데, 바로 위층인지 바깥에서 들려온건지 모르겠지만 음악 앰프때문에 쿵쿵 울리는 소리가 새벽3시까지 들려서 잠을 제대로 못잤어요. 샤워기 물은 미지근한 물이 안나오고 뜨거운 물 차가운 물이 번갈아 나와서 짜증났어요. 직원분들 서비스는 좋았어요
2023년 10월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 10월 18일
Dear Mr/Ms. Anonymous,Thank you for choosing Roseland Sweet Hotel & Spa for your stay. Thank you very much for your compliments to the staff, we will share this compliment with all employees working here. Additionally, we apologize for the inconvenience caused by noise coming from outside the hotel that affected your sleep. One more thing about the amount of warm water in the room, because our hotel uses a solar system, the warm water will not be as hot as direct water. You can adjust the water level to the appropriate level and use it.We will consider your comments and forward them to the relevant department for processing.Once again, thank you for your feedback and we hope to have the opportunity to welcome you in the future so we can serve you better.Best regards,

10/10 - 훌륭해요

YK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
베리~굿
입구에서의 화려함은 없지만 깨끗하고 직원들 친절하고 음식도 맛있습니다. 다음에도 여기로 정했어요~^^
2023년 9월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 9월 13일
Dear Mr/Ms. YK,Warmest greeting from Roseland Sweet Hotel & Spa.We are happy to read that we have met your expectations as our team works hard to deliver personalized experiences for all our guests. Thank you for selecting us as your preferred accommodation choice for your and we look forward to welcoming you back soon. Yours sincerely,

10/10 - 훌륭해요

SUNGHUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원 모두 서비스 좋고, 동가격대의 시설도 만족합니다
2023년 8월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 8월 20일
Dear Mr. Sunghun,Thank you for your kind review. We are delighted to know that you had a wonderful experience during your stay at Roseland Sweet Hotel & Spa. We enjoyed reading your compliments about our employees, who can went extra mile to create an amazing experience to you and and your family. We hope to have another chance to welcome you back in the near future.Yours Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Ryo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
フロントにいるボーイさんがとても元気か良く、毎回気分良く出迎えてくれます。海外のホテルには良く泊まりますが、ここのボーイさんクラスは珍しいですね。
2024년 5월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 5월 22일
Dear Mr. Ryo,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - 훌륭해요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
整體都不錯
2024년 4월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 5월 15일
Dear Mr. Ben,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,

6/10 - 괜찮아요

Toru 님, Singapore

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wifi is not stable
2024년 4월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 5월 2일
Dear Mr. Toru,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,

6/10 - 괜찮아요

KD 님, CHERAS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Firstly, it is not a 4 star hotel. The surrounding area was not so conducive. The restaurant staff were good. The reception staff not so good. The doorman Charlie was excellent.
2024년 4월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 4월 22일
Dear Ms. KD,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,

10/10 - 훌륭해요

Hironori 님, Kama

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

LAI

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, staff are friendly and room very clean
2024년 4월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 4월 4일
Dear Mr. Lai,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I been stay for 4 day I’m very happy with the staff there j thin he name is. Wy. He been helping me went I ask he something I dont know thank you. Wy
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 4월 1일
Dear Mr. Richard,We would like to thank you for your best review regarding your stay at our hotel. At Roseland Sweet Hotel & Spa, we make sure to bring to guest the great experience during guest's stay.We are pleased that you found the true hospitality during your stay from our team.Once again, thank you for choosing us as your home in Ho Chi Minh City and we look forward to welcoming you back in the future.With best regards,

10/10 - 훌륭해요

Duc

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
最高満足しました。
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 29일
Dear Mr. Duc,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay there for 4 day. The hotel what nice and the staff watch 9 and helping me a lot stuff went I need them. I think the staff he work there he name wy. He it to friendly with all the guest to stay there. Thank you. So much. Wy
2024년 3월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 28일
Dear Mr. Richard,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 - 훌륭해요

MINH BAC

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋も広く、洗練されています。静かですし、人込みを離れて過ごすにはとてもいいホテルです
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 27일
Dear Mr. Minh Bac,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - 훌륭해요

Hau

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tuyệt vời
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 30일
Dear Mr. Hau,Thank you you spending your time review our Roseland Sweet Hotel & Spa. We are pleased to know that all of our team have brought you the best time here. Our staff have gone beyond to fulfill all of your request.Once again, thank you for choosing our hotel and hope to see you again in the near future.Best regards.

10/10 - 훌륭해요

JULIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this place, nice staff good location
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 26일
Dear Ms. Julia,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A comfortable room with small bathroom. Simple free breakfast, pool and massage therapy available. Polite and helpful staff. Shower in bathtub was not to my liking. The hotel is located conveniently to major shopping and a huge selection of restaurants.
2024년 3월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 24일
Dear Mr. Anthony,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

8/10 - 좋아요

Takayuki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Andres Luna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Esta creo, dentro de un barrio donde los testaurantes japoneses abundan y no los propios del pais, hay que desplazarce para comer algo vietnames
2024년 3월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 21일
Dear Mr. Andres Luna,Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel.With best regards,

10/10 - 훌륭해요

Yusei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

8/10 - 좋아요

Taiki

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Ken 님, Yokohama

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
3泊滞在しました。 まず、ホテルスタッフの対応がとても良かったです。親切丁寧。名前を覚えているのはWyというスタッフですが、英語も通じますしいつも笑顔でいい人でした。基本的に全て英語で大丈夫ですが日本人だとわかると日本語で挨拶してくれます。 部屋はそれなりにですが、価格なりで十分です。トイレのウォシュレットは大変ありがたい。 朝食もよくあるブュッフェですがこの規模のホテルとしたはかなりと思います。 またホーチミン来るときにはここを使いたいです。
2024년 3월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 14일
Dear Mr. Ken,Warmest greetings from Roseland Sweet Hotel & Spa.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Ho Chi Minh City.Thank you for staying with us, and we are looking forward to get your higher reviews for the next trip.Thank you and best regards,

10/10 - 훌륭해요

YU CHUAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks for Wy's service, he has done Great Job and Great Work helping during my stay.
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 10일
Dear Mr. Yu Chan,Warmest greetings from Roseland Sweet Hotel & Spa. Thank you for choosing us among other hotels to host your wonderful stay.We are very happy that you enjoyed your stay at the hotel.We wish you the best of luck and hope to welcome you back with us at very soon.Best Regards,

8/10 - 좋아요

Anand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and well kept
2024년 2월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 2월 26일
Dear Mr. Anand,We are nothing short of delighted to have the opportunity to welcome you to Roseland Sweet Hotel & Spa. On behalf of the hotel community, we would like to express our gratitude for your great compliment and the absolute rating for us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards,

8/10 - 좋아요

Ito

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ウォシュレットがあり、ランドリーサービスがある点が一人旅には良かった。 ホテルのフロントはテキパキしていて、時間にもよるが日本語を話せるスタッフもいた。 特にWyさんは非常にフレンドリーでタクシーの手配などスムーズにしてくれた。 毎日小さめのペットボトルの水が2本ついてくる。カバンに入る大きさで重宝した。 場所は日本人街、中心部から近く(近すぎない)観光にも良かった。
2024년 2월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 2월 26일
Dear Mr. Ito,Many thanks for taking the time to share your recent experience with Roseland Sweet Hotel & Spa.We are delighted to know that you’ve had a great stay experience with us, especially your impression of the central location of our hotel for your convenience. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests.Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards,

10/10 - 훌륭해요

Masaru

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very clean and well maintained facility, with a nice little rooftop pool. Room was very clean and staff were very friendly and helpful. Mike at the front desk was a great host and really helped to set a positive tone for our stay.
2024년 2월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 2월 24일
Dear Mr. Masaru,Thank you for choosing our hotel and taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Roseland Sweet Hotel & Spa.Thanks & Best Regards,

10/10 - 훌륭해요

masao

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ベトナム
シャワーのお湯がぬるい
2024년 2월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 2월 18일
Dear Mr. Masao,Greetings from Roseland Sweet Hotel & Spa. Thank you for taking the time to share your experience. We truly value all guest feedbacks. It was such a pleasure to have you staying with us and we are thrilled that you had an amazing stay. Your compliments are much appreciated and I shall pass on to Roseland Sweet Team. We are extremely delighted that you chose to stay with us and wish that we shall have the pleasure of welcoming you back in the near future.Best Regards,

8/10 - 좋아요

Ju Chin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 11박 숙박함

10/10 - 훌륭해요

LI WEI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great friendly staff. Location was great and rooms were clean.
2024년 1월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 20일
Dear Mr. Andrew,Thank you very much for your review, we are delighted to read that you enjoyed your recent stay at Roseland Sweet Hotel & Spa. It was a pleasure having you as our guest, and we hope to welcome you again, whenever your travels bring you back to our beautiful HCMC.Many thanks and best regards,

10/10 - 훌륭해요

HIROMI 님, IMIZU

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
大変満足しました。
2024년 1월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 18일
Dear Mr. Hiromi,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 - 훌륭해요

TAKUO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was helpful and comfortable. Thank you Mr.MY.
2024년 1월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 16일
Dear Mr. Takuo,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,

2/10 - 너무 별로예요

Rajeev

별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Yoshiaki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located, friendly highly recommended hotel
The Hotel location is good, easy to access to the famous tourist stop by foot. Food is good, room is clean and I loved the Washet (Electric Bide sheet by Japanese TOTO brand). The staff is well trained and very friendly. Very good service. when we sat on the sofa at the front desk. They always ask us if we need iced juices. Especially Mike was excellent. He tried to communicate with us in Japanese and gave us very good services.
2023년 12월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Yoshiaki,We would like to express our sincere thanks to you for sharing your amazing experience while staying with Roseland Sweet Hotel & Spa.It is always a pleasure to know guests are happy with what we offer and that is also our daily goal to do our utmost to ensure the most comfortable stay for each and every guest.Your warm words will be shared with the team, as it is a great source of motivation.We hope you had a great time and surely look forward to your return with your family and friends in the future.Best Regards,

10/10 - 훌륭해요

Yoshiaki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located, friendly highly recommended hotel
The hotel location is good, easy to access to the famous tourist spot by foot. Foods were very good, room was very clean and toilet is excellent. Japanese Washlet (TOTO brand) (Electric Bidet Seat toilet) is installed. Staffs are very well trained and understood customer needs. They were very friendly. Especially Mike was very well and understand our needs. he always tried to communicate with us in friendly and respective manner.
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Yoshiaki,Thank you for your stayed at Roseland Sweet Hotel & Spa. We’re appreciated for your comment and really happy when you had a great time for your relaxing in our hotel. That as a biggest gift to us made more motivation to bring all best of service to all of guest. Hope to welcome you back in next time with much interesting waitting for your exploring.Wish you all the best, great healthy and lucky.Kind Regard

8/10 - 좋아요

Maria Lotus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'd like to praise Kevin, male staff who assisted us in getting taxi to get backhome. also, there was a male staff who is good in accommodating us while we were in the reception and took care of our luggages. i just forgot his name, he's friendly.
2023년 12월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Ms.Maria Lotus,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

8/10 - 좋아요

hideyuki

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
良いホテルです
総合的に素晴らしいホテルです。立地も日本食が近くに沢山あり、1週間の滞在に最適でした。ただ、エアコンが壊れていて一端は直ったのですが、最終日にまたおかしいから部屋移動させられたのだけは頂けないです。初日に変えてくれれば満点でした。
2023년 12월에 7박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Hideyuki,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and clean hotel
Amazing hotel with superb customer service from front desk to manager to bell person!
2024년 1월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Anonymous,What a lovely review that you have written about our Roseland Sweet Hotel & Spa. We are pleased that our staffs were up to your expectations. Rest assured that we always try our best to deliver a high quality of accommodation to you because we hope the time you spent in HCMC will be your sweet memories. Hope to see you soon.Best wishes to you.

10/10 - 훌륭해요

Eiichiro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
レストラン、マッサージ近い。朝食も普通に良いです。トイレはウォシュレット付きでした。ベンタイン市場までは徒歩で15分。スタッフの対応良いです。ドアマンがテキパキ動いてくれて印象良いです。今回はトランジットでの利用でしたが、次回ホーチミン行くならまた利用すると思います
2024년 1월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Eiichiro,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - 훌륭해요

Thi Phuong Thao

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a wonderful experience at the Ho Chi Minh center city. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 31일
Dear Ms. Phuong Thao,Thank you so much for sharing your impressions after your recent stay at Roseland Sweet Hotel & Spa. We highly appreciate your nice words about your fantastic experience. Achieving the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We're deeply proud that our service was high - evaluated by you. We are very delightful to hear that you liked our service and staff. Thank you so much for all the sharings and kind understanding, which are very valuable for us to improve the service for the better. Once again thank you very much, we are looking forward to your next visit to HCMC with your family.Warm regards,

10/10 - 훌륭해요

Minh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Khách sạn sạch sẽ, thoáng mát, thuận tiện di chuyển tới các nơi mua sắm tham quan. Nhân viên thân thiện nhiệt tình,các bữa ăn luôn tươi ngon hợp khẩu vị.Tôi sẽ giới thiệu bạn bè và quay lại vào lần sau nếu có dịp đến TPHCM
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 31일
Thân gửi anh Minh,Rất cảm ơn Anh đã lựa chọn Roseland Sweet Hotel & Spa cho kì nghỉ của mình.Chúng tôi rất trân trọng những góp ý đáng giá của Anh dành cho chất lượng dịch vụ tại khách sạn.Sự hài lòng của Anh là niềm vui lớn nhất của đội ngũ nhân viên tại khách sạn.Chúng tôi rất mong được chào đón Anh và gia đình trong những kì nghỉ sắp tới tại TP.HCM.Trân trọng.

10/10 - 훌륭해요

Django

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Awesome, friendly staff. Super fair price. I am a foreigner and all of my needs were met. Special thanks to wy, boo, and Helen who are amazing to deal with
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 30일
Dear Mr. Django,Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our facilities, services and staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel.Best Regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ホーチミンクリスマス巡礼
ホテルスタッフの方に本当に親切にしていただき、ありがとうございました。 初めてのホーチミン観光を満喫することができました。 マイクさん、楽しい応対ありがとうございました。
2023년 12월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 30일
Dear Mr. Anonymous,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 - 훌륭해요

Chino

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is beautiful, there is a fancy pool at the highest area, the view at night is amazing I can see lots of beautiful buildings, you can enjoy the delicious cocktail, mocktail and beer.
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 28일
Dear Mr. Chino,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 - 훌륭해요

Victoria 님, Auburn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Next to a lot of restaurants and 2 really nice malls. Lots of places to go shopping around here. My room was very clean and housekeeping did a great job of making sure it was clean everyday. WY was very helpful and amazing and helped me with bringing down all of my luggage and making sure I was ready to go. He also made sure I left nothing behind in my room. The whole staff is very helpful and will make sure your luggage gets handled to your room and when you leave. Definitely will come back here when I’m back in Saigon!
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 25일
Dear Ms. Victoria,On behalf of Roseland Sweet Hotel & Spa, I send my sincerest thank to you for choosing us as a part of your journey to Vietnam.We are very happy when we see you had great time in HCMC. It is encouragement with us to bring the most exciting experience to tourists in future.We also send your thank to all the member in our hotel. We are looking forward to see you again and we hope we will have a chance to serve you one more time or your friends, relatives.Please contact with us if you need any assistance. It's our pleasure to serve you and your family.Kind regard,

10/10 - 훌륭해요

Shunta 님, setosihagiyamadai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
3泊しましたがとても快適な宿泊が出来ました! Wyさんの接客も素晴らしかったです! また泊まりたいです。
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 23일
Dear Mr. Shunta,Thank you for choosing Roseland Sweet Hotel & Spa for your stay and taking time to share your feelings about us. We are happy to know that you are satisfied with the services provided by the hotel. Customer satisfaction is always the top priority for our team to strive more and more. I will send these good reviews to our hotel team to motivate all the advantages that we got. We hope to see you again so that the hotel has the opportunity to create better experiences for you. Wish you always happy and healthy! Best regards.

8/10 - 좋아요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice budget hotel with fantastic staff
What makes this place stand out is the staff. Always helpful and smiling. The hotel itselves is an average budget hotel. It’s clean and the breakfast is okay. The rooftop swimming pool is not large but it does the job. The hotel is situated right next to Little Japan. There a lots of nice restaurants nearby.
2023년 11월에 5박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 11월 30일
Dear Mr/Ms. Christian,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely spot in HCMC
Clean comfortable quiet hotel. Wy was very helpful. Check in easy. Desk staff welcoming and friendly. The ladies on the breakfast buffet were fantastic too, the breakfast was superb.
2023년 11월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 11월 25일
Dear Mr. Benjamin,Thank you for your stayed at Roseland Sweet Hotel & Spa. We’re appreciated for your comment and really happy when you had a great time for your relaxing in our hotel. That as a biggest gift to us made more motivation to bring all best of service to all of guest. Hope to welcome you back in next time with much interesting waitting for your exploring.Wish you all the best, great healthy and lucky.Kind Regard