04 Cao Ba Quat Street, Ho Chi Minh City, Ho Chi Minh
이용 후기
9.2
매우 훌륭해요
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 107개 이용 후기 중 77개" "
10 - 훌륭해요
77
평점 8 - 좋아요. 107개 이용 후기 중 21개" "
8 - 좋아요
21
평점 6 - 괜찮아요. 107개 이용 후기 중 5개" "
6 - 괜찮아요
5
평점 4 - 별로예요. 107개 이용 후기 중 1개" "
4 - 별로예요
1
평점 2 - 너무 별로예요. 107개 이용 후기 중 3개" "
2 - 너무 별로예요
3
9.4/10
청결 상태
9.6/10
직원 및 서비스
9.2/10
편의 시설/서비스
9.2/10
숙박 시설 상태 및 시설
9.0/10
친환경
이용 후기
10/10 - 훌륭해요
Wookung
출장 여행
2023년 10월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wookung
2023년 10월에 6박 숙박함
6/10 - 괜찮아요
YUNSU
2023년 10월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
사진에서 느꼈던 것보다 실제로 방이 많이 협소합니다. 화장실은 그런데로 깨끗합니다.
YUNSU
2023년 10월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 10월 19일
Dear Mr. Yunsu,Thank you for choosing Roseland Sweet Hotel & Spa for your stay. We thank you for your compliments on our clean bathrooms, we always do our best to provide a great customer experience. In addition, we saw that you mentioned a small room, through checking we found that the room you booked is a Premium room, we sent the correct room category to you. We have a total of 4 room types, Deluxe, Premium, Luxury and Suite. Hopefully next time you experience the Luxury or Suite class, the room area will be larger and more comfortable for you.Once again, thank you for your feedback and we hope to have the opportunity to welcome you in the future so we can serve you better.Best regards,
4/10 - 별로예요
실제 이용하신 고객
출장 여행
2023년 10월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
음악앰프 울리는거때문에 한숨도 못잠
11층에 묵었는데, 바로 위층인지 바깥에서 들려온건지 모르겠지만 음악 앰프때문에 쿵쿵 울리는 소리가 새벽3시까지 들려서 잠을 제대로 못잤어요. 샤워기 물은 미지근한 물이
안나오고 뜨거운 물 차가운 물이 번갈아 나와서 짜증났어요. 직원분들 서비스는 좋았어요
실제 이용하신 고객
2023년 10월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 10월 18일
Dear Mr/Ms. Anonymous,Thank you for choosing Roseland Sweet Hotel & Spa for your stay. Thank you very much for your compliments to the staff, we will share this compliment with all employees working here. Additionally, we apologize for the inconvenience caused by noise coming from outside the hotel that affected your sleep. One more thing about the amount of warm water in the room, because our hotel uses a solar system, the warm water will not be as hot as direct water. You can adjust the water level to the appropriate level and use it.We will consider your comments and forward them to the relevant department for processing.Once again, thank you for your feedback and we hope to have the opportunity to welcome you in the future so we can serve you better.Best regards,
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 9월 13일
Dear Mr/Ms. YK,Warmest greeting from Roseland Sweet Hotel & Spa.We are happy to read that we have met your expectations as our team works hard to deliver personalized experiences for all our guests. Thank you for selecting us as your preferred accommodation choice for your and we look forward to welcoming you back soon. Yours sincerely,
10/10 - 훌륭해요
SUNGHUN
2023년 8월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원 모두 서비스 좋고, 동가격대의 시설도 만족합니다
SUNGHUN
2023년 8월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 8월 20일
Dear Mr. Sunghun,Thank you for your kind review. We are delighted to know that you had a wonderful experience during your stay at Roseland Sweet Hotel & Spa. We enjoyed reading your compliments about our employees, who can went extra mile to create an amazing experience to you and and your family. We hope to have another chance to welcome you back in the near future.Yours Sincerely,
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 5월 22일
Dear Mr. Ryo,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.
10/10 - 훌륭해요
Ben
2024년 5월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
整體都不錯
Ben
2024년 4월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 5월 15일
Dear Mr. Ben,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,
6/10 - 괜찮아요
Toru 님, Singapore
2024년 4월 29일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wifi is not stable
Toru
2024년 4월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 5월 2일
Dear Mr. Toru,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,
6/10 - 괜찮아요
KD 님, CHERAS
연인과의 여행
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스
Firstly, it is not a 4 star hotel. The surrounding area was not so conducive. The restaurant staff were good. The reception staff not so good. The doorman Charlie was excellent.
KD
2024년 4월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 4월 22일
Dear Ms. KD,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,
10/10 - 훌륭해요
Hironori 님, Kama
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hironori
2024년 4월에 3박 숙박함
10/10 - 훌륭해요
LAI
2024년 4월 3일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, staff are friendly and room very clean
LAI
2024년 4월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 4월 4일
Dear Mr. Lai,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,
10/10 - 훌륭해요
Richard
연인과의 여행
2024년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I been stay for 4 day I’m very happy with the staff there j thin he name is. Wy. He been helping me went I ask he something I dont know thank you. Wy
Richard
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 4월 1일
Dear Mr. Richard,We would like to thank you for your best review regarding your stay at our hotel. At Roseland Sweet Hotel & Spa, we make sure to bring to guest the great experience during guest's stay.We are pleased that you found the true hospitality during your stay from our team.Once again, thank you for choosing us as your home in Ho Chi Minh City and we look forward to welcoming you back in the future.With best regards,
10/10 - 훌륭해요
Duc
2024년 3월 29일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
最高満足しました。
Duc
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 29일
Dear Mr. Duc,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.
10/10 - 훌륭해요
Richard
연인과의 여행
2024년 3월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay there for 4 day. The hotel what nice and the staff watch 9 and helping me a lot stuff went I need them. I think the staff he work there he name wy. He it to friendly with all the guest to stay there. Thank you. So much. Wy
Richard
2024년 3월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 28일
Dear Mr. Richard,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,
10/10 - 훌륭해요
MINH BAC
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋も広く、洗練されています。静かですし、人込みを離れて過ごすにはとてもいいホテルです
MINH BAC
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 27일
Dear Mr. Minh Bac,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.
10/10 - 훌륭해요
Hau
연인과의 여행
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tuyệt vời
Hau
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 30일
Dear Mr. Hau,Thank you you spending your time review our Roseland Sweet Hotel & Spa. We are pleased to know that all of our team have brought you the best time here. Our staff have gone beyond to fulfill all of your request.Once again, thank you for choosing our hotel and hope to see you again in the near future.Best regards.
10/10 - 훌륭해요
JULIA
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this place, nice staff good location
JULIA
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 26일
Dear Ms. Julia,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.
10/10 - 훌륭해요
Anthony
연인과의 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A comfortable room with small bathroom. Simple free breakfast, pool and massage therapy available. Polite and helpful staff. Shower in bathtub was not to my liking. The hotel is located conveniently to major shopping and a huge selection of restaurants.
Anthony
2024년 3월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 24일
Dear Mr. Anthony,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,
8/10 - 좋아요
Takayuki
2024년 3월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Takayuki
2024년 3월에 4박 숙박함
10/10 - 훌륭해요
Andres Luna
2024년 3월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Esta creo, dentro de un barrio donde los testaurantes japoneses abundan y no los propios del pais, hay que desplazarce para comer algo vietnames
Andres Luna
2024년 3월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 21일
Dear Mr. Andres Luna,Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel.With best regards,
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 14일
Dear Mr. Ken,Warmest greetings from Roseland Sweet Hotel & Spa.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Ho Chi Minh City.Thank you for staying with us, and we are looking forward to get your higher reviews for the next trip.Thank you and best regards,
10/10 - 훌륭해요
YU CHUAN
출장 여행
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks for Wy's service, he has done Great Job and Great Work helping during my stay.
YU CHUAN
2024년 3월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 10일
Dear Mr. Yu Chan,Warmest greetings from Roseland Sweet Hotel & Spa. Thank you for choosing us among other hotels to host your wonderful stay.We are very happy that you enjoyed your stay at the hotel.We wish you the best of luck and hope to welcome you back with us at very soon.Best Regards,
8/10 - 좋아요
Anand
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and well kept
Anand
2024년 2월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 2월 26일
Dear Mr. Anand,We are nothing short of delighted to have the opportunity to welcome you to Roseland Sweet Hotel & Spa. On behalf of the hotel community, we would like to express our gratitude for your great compliment and the absolute rating for us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards,
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 2월 26일
Dear Mr. Ito,Many thanks for taking the time to share your recent experience with Roseland Sweet Hotel & Spa.We are delighted to know that you’ve had a great stay experience with us, especially your impression of the central location of our hotel for your convenience. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests.Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards,
10/10 - 훌륭해요
Masaru
연인과의 여행
2024년 2월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very clean and well maintained facility, with a nice little rooftop pool. Room was very clean and staff were very friendly and helpful. Mike at the front desk was a great host and really helped to set a positive tone for our stay.
Masaru
2024년 2월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 2월 24일
Dear Mr. Masaru,Thank you for choosing our hotel and taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Roseland Sweet Hotel & Spa.Thanks & Best Regards,
10/10 - 훌륭해요
masao
단체 여행
2024년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ベトナム
シャワーのお湯がぬるい
masao
2024년 2월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 2월 18일
Dear Mr. Masao,Greetings from Roseland Sweet Hotel & Spa. Thank you for taking the time to share your experience. We truly value all guest feedbacks. It was such a pleasure to have you staying with us and we are thrilled that you had an amazing stay. Your compliments are much appreciated and I shall pass on to Roseland Sweet Team. We are extremely delighted that you chose to stay with us and wish that we shall have the pleasure of welcoming you back in the near future.Best Regards,
8/10 - 좋아요
Ju Chin
2024년 2월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ju Chin
2024년 1월에 11박 숙박함
10/10 - 훌륭해요
LI WEI
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LI WEI
2024년 1월에 1박 숙박함
10/10 - 훌륭해요
andrew
2024년 1월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great friendly staff. Location was great and rooms were clean.
andrew
2024년 1월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 20일
Dear Mr. Andrew,Thank you very much for your review, we are delighted to read that you enjoyed your recent stay at Roseland Sweet Hotel & Spa. It was a pleasure having you as our guest, and we hope to welcome you again, whenever your travels bring you back to our beautiful HCMC.Many thanks and best regards,
10/10 - 훌륭해요
HIROMI 님, IMIZU
2024년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
大変満足しました。
HIROMI
2024년 1월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 18일
Dear Mr. Hiromi,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,
10/10 - 훌륭해요
TAKUO
2024년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was helpful and comfortable.
Thank you Mr.MY.
TAKUO
2024년 1월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 3월 16일
Dear Mr. Takuo,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,
2/10 - 너무 별로예요
Rajeev
2024년 1월 9일
별로예요: 청결 상태, 직원 및 서비스
Rajeev
2024년 1월에 1박 숙박함
10/10 - 훌륭해요
Yoshiaki
단체 여행
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located, friendly highly recommended hotel
The Hotel location is good, easy to access to the famous tourist stop by foot.
Food is good, room is clean and I loved the Washet (Electric Bide sheet by Japanese TOTO brand).
The staff is well trained and very friendly. Very good service. when we sat on the sofa at the front desk. They always ask us if we need iced juices.
Especially Mike was excellent. He tried to communicate with us in Japanese and gave us very good services.
Yoshiaki
2023년 12월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Yoshiaki,We would like to express our sincere thanks to you for sharing your amazing experience while staying with Roseland Sweet Hotel & Spa.It is always a pleasure to know guests are happy with what we offer and that is also our daily goal to do our utmost to ensure the most comfortable stay for each and every guest.Your warm words will be shared with the team, as it is a great source of motivation.We hope you had a great time and surely look forward to your return with your family and friends in the future.Best Regards,
10/10 - 훌륭해요
Yoshiaki
단체 여행
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located, friendly highly recommended hotel
The hotel location is good, easy to access to the famous tourist spot by foot. Foods were very good, room was very clean and toilet is excellent. Japanese Washlet (TOTO brand) (Electric Bidet Seat toilet) is installed.
Staffs are very well trained and understood customer needs. They were very friendly.
Especially Mike was very well and understand our needs. he always tried to communicate with us in friendly and respective manner.
Yoshiaki
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Yoshiaki,Thank you for your stayed at Roseland Sweet Hotel & Spa. We’re appreciated for your comment and really happy when you had a great time for your relaxing in our hotel. That as a biggest gift to us made more motivation to bring all best of service to all of guest. Hope to welcome you back in next time with much interesting waitting for your exploring.Wish you all the best, great healthy and lucky.Kind Regard
8/10 - 좋아요
Maria Lotus
가족 여행
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'd like to praise Kevin, male staff who assisted us in getting taxi to get backhome. also, there was a male staff who is good in accommodating us while we were in the reception and took care of our luggages. i just forgot his name, he's friendly.
Maria Lotus
2023년 12월에 3박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Ms.Maria Lotus,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Hideyuki,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2024년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and clean hotel
Amazing hotel with superb customer service from front desk to manager to bell person!
실제 이용하신 고객
2024년 1월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Anonymous,What a lovely review that you have written about our Roseland Sweet Hotel & Spa. We are pleased that our staffs were up to your expectations. Rest assured that we always try our best to deliver a high quality of accommodation to you because we hope the time you spent in HCMC will be your sweet memories. Hope to see you soon.Best wishes to you.
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 9일
Dear Mr. Eiichiro,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.
10/10 - 훌륭해요
Thi Phuong Thao
출장 여행
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a wonderful experience at the Ho Chi Minh center city.
Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Thi Phuong Thao
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2024년 1월 31일
Dear Ms. Phuong Thao,Thank you so much for sharing your impressions after your recent stay at Roseland Sweet Hotel & Spa. We highly appreciate your nice words about your fantastic experience. Achieving the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We're deeply proud that our service was high - evaluated by you. We are very delightful to hear that you liked our service and staff. Thank you so much for all the sharings and kind understanding, which are very valuable for us to improve the service for the better. Once again thank you very much, we are looking forward to your next visit to HCMC with your family.Warm regards,
10/10 - 훌륭해요
Minh
2023년 12월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Khách sạn sạch sẽ, thoáng mát, thuận tiện di chuyển tới các nơi mua sắm tham quan. Nhân viên thân thiện nhiệt tình,các bữa ăn luôn tươi ngon hợp khẩu vị.Tôi sẽ giới thiệu bạn bè và quay lại vào lần sau nếu có dịp đến TPHCM
Minh
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 31일
Thân gửi anh Minh,Rất cảm ơn Anh đã lựa chọn Roseland Sweet Hotel & Spa cho kì nghỉ của mình.Chúng tôi rất trân trọng những góp ý đáng giá của Anh dành cho chất lượng dịch vụ tại khách sạn.Sự hài lòng của Anh là niềm vui lớn nhất của đội ngũ nhân viên tại khách sạn.Chúng tôi rất mong được chào đón Anh và gia đình trong những kì nghỉ sắp tới tại TP.HCM.Trân trọng.
10/10 - 훌륭해요
Django
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Awesome, friendly staff. Super fair price. I am a foreigner and all of my needs were met. Special thanks to wy, boo, and Helen who are amazing to deal with
Django
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 30일
Dear Mr. Django,Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our facilities, services and staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel.Best Regards,
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 30일
Dear Mr. Anonymous,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,
10/10 - 훌륭해요
Chino
2023년 12월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is beautiful, there is a fancy pool at the highest area, the view at night is amazing I can see lots of beautiful buildings, you can enjoy the delicious cocktail, mocktail and beer.
Chino
2023년 12월에 1박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 28일
Dear Mr. Chino,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,
10/10 - 훌륭해요
Victoria 님, Auburn
2023년 12월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Next to a lot of restaurants and 2 really nice malls. Lots of places to go shopping around here. My room was very clean and housekeeping did a great job of making sure it was clean everyday. WY was very helpful and amazing and helped me with bringing down all of my luggage and making sure I was ready to go. He also made sure I left nothing behind in my room. The whole staff is very helpful and will make sure your luggage gets handled to your room and when you leave. Definitely will come back here when I’m back in Saigon!
Victoria
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 25일
Dear Ms. Victoria,On behalf of Roseland Sweet Hotel & Spa, I send my sincerest thank to you for choosing us as a part of your journey to Vietnam.We are very happy when we see you had great time in HCMC. It is encouragement with us to bring the most exciting experience to tourists in future.We also send your thank to all the member in our hotel. We are looking forward to see you again and we hope we will have a chance to serve you one more time or your friends, relatives.Please contact with us if you need any assistance. It's our pleasure to serve you and your family.Kind regard,
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 12월 23일
Dear Mr. Shunta,Thank you for choosing Roseland Sweet Hotel & Spa for your stay and taking time to share your feelings about us. We are happy to know that you are satisfied with the services provided by the hotel. Customer satisfaction is always the top priority for our team to strive more and more. I will send these good reviews to our hotel team to motivate all the advantages that we got. We hope to see you again so that the hotel has the opportunity to create better experiences for you. Wish you always happy and healthy! Best regards.
8/10 - 좋아요
Christian
가족 여행
2023년 11월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice budget hotel with fantastic staff
What makes this place stand out is the staff. Always helpful and smiling. The hotel itselves is an average budget hotel. It’s clean and the breakfast is okay. The rooftop swimming pool is not large but it does the job. The hotel is situated right next to Little Japan. There a lots of nice restaurants nearby.
Christian
2023년 11월에 5박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 11월 30일
Dear Mr/Ms. Christian,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,
10/10 - 훌륭해요
Benjamin
2023년 11월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely spot in HCMC
Clean comfortable quiet hotel.
Wy was very helpful.
Check in easy.
Desk staff welcoming and friendly.
The ladies on the breakfast buffet were fantastic too, the breakfast was superb.
Benjamin
2023년 11월에 4박 숙박함
답변 제공: Thanh Nguyen ( Mr. ) - General Manager 님, 2023년 11월 25일
Dear Mr. Benjamin,Thank you for your stayed at Roseland Sweet Hotel & Spa. We’re appreciated for your comment and really happy when you had a great time for your relaxing in our hotel. That as a biggest gift to us made more motivation to bring all best of service to all of guest. Hope to welcome you back in next time with much interesting waitting for your exploring.Wish you all the best, great healthy and lucky.Kind Regard