외관

켄틸레버 호텔, 트레이드마크 컬렉션 바이 윈덤 여행 후기

3 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 225개 이용 후기 중 174개" "
평점 8 - 좋아요. 225개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 225개 이용 후기 중 7개" "
평점 4 - 별로예요. 225개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 225개 이용 후기 중 1개" "

10/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Tatyana

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New and clean
2024년 4월에 1박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 4월 30일
Thank you for your 5 star review Tatyana. We appreciate that you stayed with us and took time to let others know about it. See you next time!

10/10 - 훌륭해요

Jonathan 님, Ankeny

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel and cocktail room are both elite for travelers who want a unique stay!
2024년 4월에 2박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 5월 2일
Thank you for your review Jonathan! We are thrilled you enjoyed your stay and took time to let other travelers know that we offer a unique experience for the savvy traveler. We look forward to seeing you again.

8/10 - 좋아요

Daniel 님, Saint Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Cantilever Hotel and Distillery in International Falls MN is a great hotel. Probably the most modern structure for miles. The rooms are very modern, clean and well designed. Nice use of "era" decor and finishes. The beds are comfortable. I'd prefer a mix of sleeping pillows so a person could find one to their preference. One thing I didn't find in any of the descriptions of the hotel was mention of the train tracks and trains. The hotel is less than 200 ft from the train tracks that run pass the hotel. A Canadian Northern outpost/office is located kitty corner from the hotel. Trains run pass the hotel day and night. Locomotives are warmed up regularly and often. The hotel does provide earplugs to guests. I was able to sleep through the noise but my wife really struggled. Sleepers be wary. Cute coffee shop in the lobby with free drip coffee in the AM. Delicious baked goods in the cooler and a gift shop with any kind of distillery swag/alcohol you might need. I'd stay again, perhaps with a white noise machine/fan and a shot or two of the local bourbon or gin before bed.
2024년 4월에 1박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 4월 30일
Thank you so much for staying with us Daniel and also for your thoughtful review. We are thrilled that you noticed our amenities, ambiance and cleanliness. You are also correct regarding our location near the train tracks. We are named after the Cantilever Bridge which allows train traffic to and from Canada. During the Prohibition Era, there was multiple incidences of bootlegging and we celebrate this era which is evidenced throughout the building. You also offer excellent advice regarding white noise for those that may be bothered by the train noise. Additionally, we can often accommodate requests for those that prefer to be on the opposite side of the building and away from the train tracks. Again, we appreciate your thorough review and we hope to see you again real soon.

10/10 - 훌륭해요

Breanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 4월 29일
Thank you for your great review Breanna! We are so pleased that you enjoyed your stay, amenities and service. We look forward to your next visit

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the first visit here, but we Will be back!!!!
2024년 3월에 1박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 3월 17일
We appreciate your 5-Star review Gregory and thank you for taking time to let us know you had a great visit. See you next time! Cheers

10/10 - 훌륭해요

Bingzhi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place at Ranier, close to the national park.
2024년 3월에 2박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 3월 12일
Thank you so much for your 5-star review. We are delighted that you enjoyed your stay and we appreciate your feedback. We hope to see you again very soon.

2/10 - 너무 별로예요

Dimitri

단체 여행, 연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was great but it don’t make sense that I had to pay again just so they can possibly pay for if you mess up there room but when the tv don’t work and u almost get locked out of your room because it don’t go thru even tho I already paid thru somewhere else. Maybe next time don’t treat your clients like thieves don’t nobody want no 35$ soaps nor does any wnna take ur glasses or the “tv off the wall” as the guy up front said I will never be staying here again hopefully you make it easier for younger people to be at ease!
답변 제공: Cantilever Distillery + Hotel 님, 2024년 3월 7일
Thank you for your feedback and we apologize that your personal card was authorized for the amount of the stay. Normally on prepaid reservations we DO take a personal card on arrival, but it is just for us to have on file and not authorized for the stay amount. This way if a guest decides to put purchases from the cocktail lounge or breakfast bar directly to the room, the payment covered. And it is true that we have to protect ourselves in the event someone does damage a room. We believe this is customary for most hotels. We did not mean to make you feel like a thief. Again, please accept our apology for your card being authorized in error. We will address this with the team. We appreciate that you stayed with us and please reach out to us directly if we can better serve you on this matter.

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This facility was first class. This time of the year local dining options were very limited. However, the hotel restaurant was outstanding. I highly recommend this hotel.
2024년 2월에 2박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 2월 27일
Thank you Richard. We are delighted to hear that you enjoyed your stay and that your dinner was outstanding. We appreciate you recommending us to others as well. We look forward to serving you again!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great boutique hotel
We recommend this hotel! The room was great and we loved the sauna and cocktail lounge/restaurant. This hotel is next to some train tracks, if you’re a light sleeper best to request a room away from the tracks with a lake view. We didn’t have any trouble with train noise in room 301.
2024년 2월에 2박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 2월 14일
Thank you very much for your stay. We appreciate your review and for recommending us to others. You also offer good advice for future travelers. We are glad you enjoyed the hot tub and sauna and look forward to your next visit.

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cool property with friendly staff
2024년 1월에 1박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 2월 14일
Thank you for your review Heidi and for noticing our friendly staff and cool ambiance. We look forward to your next visit.

10/10 - 훌륭해요

Kyle 님, Roseau

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 2월 14일
Thank you for taking time to let us know about your stay. We are so glad to know you were comfortable and we look forward to your next visit.

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fabulous stay at the Cantilever! The atmosphere and decor was wonderful. The staff was very friendly and welcoming. We highly recommebd if yoyre lookkng gor a unique experience!
2024년 1월에 1박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 2월 15일
Thank you very much for your visit with us and for noticing the ambiance and friendly staff. We are also grateful that you will recommend us to others. We look forward to serving you again.

10/10 - 훌륭해요

Sunitha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2024년 1월 8일
Thank you so much for the five-star review, Sunitha! We hope to see you back again soon.

8/10 - 좋아요

Nadine

2023년 9월에 3박 숙박함
답변 제공: Cantilever Distillery + Hotel 님, 2024년 4월 30일
Thank you for your review Nadine and taking time to let others know about your experience. We appreciate your stay and hope that we can serve you again.

10/10 - 훌륭해요

Sara Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 10월 11일
Thanks for the five-star review, Sara! We hope to see you back in Ranier again soon.Cheers!

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unique Upscale
Comfy cozy place to stay when we drove up for a day of fishing on Rainy Lake. It’s a unique location with a very busy train station and train noise but it seemed to fit some how?
2023년 10월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 10월 11일
Hi Heidi,Thank you so much for visiting us and taking the time to leave us a review—and great photos! It is one of the busiest international train stations, but many of our guests find this to be part of the charm as our community was built on the rich history of this crossing. We hope to see you back in Ranier again soon.Cheers!

10/10 - 훌륭해요

Jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine. We only stayed one night so it was hard to judge. But we would definitely stay there again.
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 10월 11일
Hi Jill,Thank you for visiting us and taking the time to leave us a review! We are so happy to hear you will be back and can't wait to see you during your return to Ranier.Cheers!

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a cool vibe! Loved the bar/restaurant. Loved the room. Loved the hot tub/sauna. The Cantilever is a hidden gem in little Ranier. We highly recommend for anyone heading to northern MN for work or for play.
2023년 9월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 10월 2일
Hi Heidi,Thank you so much for visiting us and taking the time to leave us a review. We're so happy to hear you enjoyed your stay. We hope to see you back again soon! Cheers!

10/10 - 훌륭해요

MYRNA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 10월 2일
Thanks for the great review, Myrna! We hope to see you back again soon. Cheers!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and would love to stay there again but it is close to the train tracks and our room was noisy.
2023년 9월에 1박 숙박함
답변 제공: Hannah 님, 2023년 10월 11일
Thank you for visiting us and taking the time to leave us a review! We appreciate your feedback and are sorry to hear your sleep was disturbed by the trains. Many of our rooms have great soundproofing, so we will look into this issue to see where we can improve. We you give us another chance in the future to provide you with a better room, and a more relaxing stay.Cheers!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 10월 2일
Thanks for the great review, Jason! We hope to see you back again soon. Cheers!

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 10월 2일
Thanks for the great review, Stacey! We hope to see you back again soon. Cheers!

10/10 - 훌륭해요

Sarah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a true gem!
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 25일
Thanks for the 10/10 review, Sarah! We hope to see you back in Ranier again soon. Cheers!

8/10 - 좋아요

Diana 님, Hamel

2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 10월 16일
Hi Diana,Thank you for visiting us and taking the time to leave us a review. We hope you enjoyed your stay. Please do not hesitate to reach out if there is anything we can do to improve for future stays. We hope to see you back in Ranier again soon!

10/10 - 훌륭해요

Normond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel. Helps if you like trains. Enjoyed the stay.
2023년 9월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 25일
Thanks for visiting us and taking the time to leave us a review, Normond! We are happy to hear you enjoyed your stay. We hope to see you back again soon!

4/10 - 별로예요

Bradley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trains. Trains. Trains. Trains. No sleep. No sleep. No sleep. Why doesn’t the hotel mention on the website it’s 30’ from a very busy international crossing railway????? Holy crap. Very clean hotel. Great beds. Nice attempt at boutique hotel but did I mention the f$&@ing trains!!!! Horrible.
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 25일
Thank you for taking the time to share your feedback about your recent stay. We appreciate your candid review, as it helps us identify areas for improvement and enhance the overall experience for our valued guests.We sincerely regret to learn that the proximity of the train tracks affected your quality of sleep during your stay. We understand how important a good night's sleep is, and we deeply apologize for any inconvenience caused by the noise from passing trains. We realize that some guests, particularly light sleepers, can find this challenging, and we're actively looking into ways to mitigate this issue. We're currently exploring options to enhance soundproofing in our rooms facing the train tracks to minimize noise disturbances. In the meantime, we have implemented certain measures to address this concern proactively. We provide complimentary earplugs in rooms for guests who are more sensitive to noise. Our front desk staff is available 24/7 to assist with room reassignments to quieter areas of the hotel whenever possible. We hope these measures will help improve your future stays with us. If you decide to give us another chance, please feel free to reach out directly, and we'll ensure your accommodation is arranged in a quieter area of the hotel.

8/10 - 좋아요

Diane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, but watch out for the bathtub!
The hotel, distillery and restaurant was all great. Clean and shiny! Only complaint is the claw tub in the bathroom. Very challenging getting in and out and showering. Dangerous for us seniors!
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 25일
Hi Diane,Your safety and comfort are of utmost importance to us, and we apologize if our bathtubs did not meet your expectations in terms of ease of use. We understand that clawfoot bathtubs can present a challenge for some guests in terms of entering and exiting, especially for those who may have mobility concerns. We have taken note of your concerns and are exploring ways to enhance safety and convenience for all our guests. To offer a more accessible and comfortable bathing experience, we have a range of shower rooms available for guests to utilize. Our shower facilities are equipped with modern fixtures and designed with guest comfort in mind, ensuring a safer and convenient alternative for bathing. Additionally, our front desk team is always available to assist with any accommodation preferences, and we would be more than happy to accommodate requests for rooms with shower facilities during your future stays.We sincerely value your feedback and will use it to guide our efforts in enhancing our facilities and services to better cater to the diverse needs of our guests. We hope that you will consider staying with us again in the future, allowing us the opportunity to provide you with a more comfortable and enjoyable experience.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Eh
Hotel was beautiful and clean. Rooms were clean and comfortable. Claw foot tub not best for showers. Restaurant was slow, overpriced and mediocre in quality.
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 18일
Thank you so much for visiting us and taking the time to leave us a review. We really appreciate your feedback, and are truly sorry to hear you were not impressed with your experience in our Cocktail Room. We will share these notes with our management team so they can look into these issues to come up with a resolution. We are happy to hear you enjoyed the clean and comfortable rooms. We hope to see you back in Ranier! Thanks again!

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 18일
Thanks for the five-star review, Linda! We hope to see you back again soon. Cheers!

10/10 - 훌륭해요

Shannan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Good location close to Rainy Lake Visitor Center at the Voyageurs National Park.
2023년 9월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 12일
Hi Shannan,Thank you so much for visiting us and taking the time to leave a review. We are happy to hear you enjoyed your stay and had the opportunity to explore Voyageurs National Park while you were in the area. We hope to see you back in Ranier again soon. Cheers!

10/10 - 훌륭해요

Lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is excellent, but there is ONE significant factor to be prepared for. I discuss it at the end of this review. Cantilever is a small boutique hotel with a restaurant/distillery on site. Brand new with beautiful appointments, very comfortable beds, friendly staff and a fantastic location in a walkable neighborhood. Easy access to the Rainy Lake Visitor's Center at Voyageurs, which was the purpose of our visit. The on-site restaurant is outstanding. We ate there all three evenings and the food and cocktails were fantastic. Can't recommend it enough. The one thing guests should be aware of is that the hotel is directly next to a busy freight train crossing, and all the noise that comes with it. The rooms aren't terribly soundproof, so not only the train noise but your neighbors' conversations might make themselves a presence. The hotel is aware, at least of the train noise, and provided foam earplugs. I used them and slept peacefully. But if you are particularly sensitive to noise, take it into consideration.
2023년 9월에 3박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 5일
Lori,Wow—thank you so much for visiting us and taking the time to leave us such a great, detailed review. We are thrilled to hear you enjoyed your stay and were able to explore our local community and Voyageurs National Park. Thank you for also supporting our Cocktail Room and kitchen while you were here!We hope to see you back in Ranier again soon. Cheers!

10/10 - 훌륭해요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Hotel
I loved the hotel. Very convenient with a wonderful restaurant on-site with a distillery! One block from Rainy Lake, with a view from the rooftop hot tub. Evry thing very clean and shinny. Only little thing was i worry the clawfoot tubs might be hard for some to get out of safely.
2023년 8월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 5일
Hi Teresa,Thank you so much for visiting us and taking the time to leave us a review! We are so happy to hear you enjoyed your experience. We do offer shower rooms for guests who are concerned about getting in and out of the claw foot tubs. We hope to see you back in Ranier again soon. Cheers!

10/10 - 훌륭해요

Chad

2023년 8월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 25일
Thanks for the five-star review, Chad! We hope to see you back in Ranier again soon!

10/10 - 훌륭해요

Charlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel made the trip!
This is a wonderful hotel that is designed to look like a renovated warehouse. Everyone was very friendly and helpful. We ate both nights in the restaurant and very much enjoyed our meals. They dont serve beer or wine as they are a distillery so we had fun stepping out of our usual and trying some new drinks. It is a small community so we saw all we had scheduled to see but we would go back again just to enjoy the hotel itself. There is a railroad behind the hotel but we didn't hear it at night so it wasn't a concern to us.
2023년 8월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 8월 31일
Charlene,Thank you so much for visiting us and taking the time to leave us a review! We are so happy to hear you enjoyed your time with us. We love when guests are able to step out of their comfort zones with our cocktails and find something they enjoy. We hope to see you back in Ranier again soon! Cheers!

10/10 - 훌륭해요

Jim

2023년 8월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 8월 31일
Thanks for leaving us a 10/10 review, Jim! We hope to see you back again soon!

8/10 - 좋아요

Terry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cantilever is both a hotel and distillery. It is very trendy. The focus is more on the distillery than the hotel. That said, the rooms are large, clean and comfortable. I would have given it 5 stars but for 3 things. There wasn’t coffee in the room. Coffee was provided in common areas. I didn’t like having to be “presentable” before getting that first cup. There was a lack of information provided such as the restaurant menu and tv use. The parking lot needed to be cleaned up. It’s windy there so trash blows into the lot and gets stuck on/in the landscaping. I was only there 2 days so maybe this was attended to at a different time.
2023년 8월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 9월 8일
Hi Terry,Thank you so much visiting us and taking the time to leave a review! We are happy to hear you enjoyed your experience overall. We appreciate the suggestions you mentioned and will be passing all of them along to our management team for consideration. We are always looking for ways to improve, so we are grateful to you for offering your honest thoughts. We hope to see you back in Ranier again soon. Cheers!

10/10 - 훌륭해요

Sheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and restaurant are really cool. We do like the unique vibe and great food. All staffs are super friendly and helpful. Love the place.
2023년 8월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 8월 17일
Hi Sheryl,Thank you so much for visiting us and taking the time to leave such a great review. We are so happy to hear you enjoyed your experience! We hope to see you back in Ranier again soon.Cheers!

10/10 - 훌륭해요

James 님, Ellington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and nice upgraded hotel
2023년 8월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 8월 17일
Hi James,Thank you so much for visiting and taking the time to leave us a review. We are so happy to hear you enjoyed your experience, and we hope to see you back again soon.Cheers!

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a true gem! From the moment you walk in you feel like you are in the nicest of boutique hotels. The staff was friendly and helpful. The rooftop patio, hot tub and sauna were perfect after a day of hiking! There is even a yoga student complete with equipment to enjoy. It is located in the adorable town of Ranier next to a few local restaurants, the marina and a delicious ice cream shop. We rented bikes from the hotel and bikes into International Falls on the paved bike trail for brunch one day. It is also conveniently located near Voyageurs National Park. Although we never ate at it, the on-site restaurant smelled amazing!! I can’t recommend this hotel enough!
2023년 8월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 8월 14일
Christina,Wow–thank you so much for taking the time to leave us such a great, detailed review! We are so happy to hear you took advantage of everything Ranier has to offer. We hope to see you back again soon. Cheers!

10/10 - 훌륭해요

EMILY 님, Daniel Island

연인과의 여행
좋아요: 편의 시설/서비스
A beautiful boutique hotel! Love the special touches in the rooms & the cleanliness!
2023년 8월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 8월 17일
Hi Emily,Thank you so much for visiting and taking the time to leave us a review. We are delighted to hear you enjoyed your stay, and we hope to see you back in Ranier again soon. Cheers!

8/10 - 좋아요

Barb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Train track noise was loud and went most of the night.
2023년 8월에 3박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 8월 14일
Hi Barb,Thank you for staying with us and taking the time to leave us a review. We are sorry to hear the trains kept you up some at night. The trains are part of our rich history at Cantilever and some find it to be part of our charm, but we do understand a night of interrupted sleep can be frustrating. We hope you found the rest of your experience enjoyable, and we hope to see you back again.

4/10 - 별로예요

Ray

연인과의 여행
Arrived and within a couple hours hotel and community was without water. No place to eat as I was not willing to drive as we had a couple drinks. Hotel did nothing to help guests, could have reduced the price to give some compensation for lack of advertised conveniences
2023년 8월에 1박 숙박함
답변 제공: Robert Olson, General Manager 님, 2023년 8월 10일
I'm very sorry for the inconvenience during your stay due to a city water main breaking. The health department requires us to shut down immediately when there is no running water. Unfortunately, it took the city over 3 hours to make repairs and restore water service. During that time we tried to make sure that all guests were given bottled water free of charge, provided information on nearby restaurants that offered delivery, as well as I offered to pick up and deliver myself. We understand that the distillery/cocktail room is what makes us unique and I'm sincerely sorry that we couldn't provide you that experience due to the unexpected water main break. I have also refunded 50% of the rate that you paid for your stay with us. My sincerest apologies.

10/10 - 훌륭해요

Al

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Convenient for the reason that we were visiting
2023년 7월에 3박 숙박함
답변 제공: Robert Olson, General Manager 님, 2023년 8월 10일
Thank you for staying with us at Cantilever Distillery + Hotel. Your feedback is very much appreciated.

10/10 - 훌륭해요

Lucy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had trouble finding the place, saw the distillery sign, but not the hotel sign. Our room was very unique and clean, I loved the look of the claw footed tub, but being a bit older it was rather difficult to get into and out of safely. I had to wait a while at the front desk for someone to arrive, but otherwise, the staff were very pleasant and accomodating. we asked for ice and were given a full bag of ice each day we asked and weren't frowned at.
2023년 7월에 3박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 7월 24일
Lucy,Thank you so much for staying with us and taking the time to leave us a review. We are sorry to hear you didn't enjoy the claw foot tub. If you return, please request a room with a shower instead of a tub, and we will do our very best to accommodate you. We appreciate your feedback and hope to see you back in Ranier again soon!

10/10 - 훌륭해요

Shannon 님, Adel

2023년 7월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 8월 14일
Thanks for the five-star review, Shannon! We hope to see you back again soon. Cheers!

10/10 - 훌륭해요

Brian 님, Gadsden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms and a quaint hotel.
2023년 7월에 1박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 7월 24일
Thank you so much for staying with us and taking the time to leave a review, Brian! We hope to see you back again soon. Cheers!

8/10 - 좋아요

Kriste

2023년 7월에 2박 숙박함
답변 제공: Robert Olson, General Manager 님, 2023년 8월 10일
Thank you for staying with us at Cantilever Distillery + Hotel. Your feedback is very much appreciated.

10/10 - 훌륭해요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was an adorable town and hotel. One nice dinning restaurant across street. However was right by a railroad track with trains going all day and night. Was ok. Distillery was fun in the hotel.
2023년 7월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 7월 24일
Marie,Thank you so much for staying with us and taking the time to leave a review. We are happy to hear you enjoyed your experience. We hope to see you back in Ranier again soon!

10/10 - 훌륭해요

Micaiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I make my trek up to International Falls at least twice a year. It is so to have a go to place that I know is clean, has good food and friendly staff.
2023년 7월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 7월 17일
Hi Micaiah, Thank you so much for visiting us and taking the time to leave us a review! We really appreciate your kind words and look forward to seeing you again soon. Cheers!

8/10 - 좋아요

Jama

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel with great vibe. Highly recommend if planning a trip to Voyageurs National Park!
2023년 7월에 2박 숙박함
답변 제공: Hannah Ruelle 님, 2023년 7월 10일
Hi Jama,Thank you so much for visiting us and taking the time to leave us a review. We're happy to hear you enjoyed the accommodations during your trip to Voyageurs National Park. We hope to see you back in the area soon. Cheers!