I'm a solo road-tripper, and as soon as I walked through the door I was comforted with a greeting smile and welcoming nature. The owner let me know all the hot spots of Southland (knowing I had no idea what I was doing or where I was going) and man did his advice make all the difference! I found so many spots I decided to stay an extra night... This impromptu decision meant I had to change rooms for the last night. That was sweet as, but I forgot and left my whole bag (basically my whole home wardrobe) unpacked and scattered. The owners moved my stuff for me while I was out adventuring, and more than that, they did it respectfully!! They took note of how I had my stuff laid out and put everything back in its rightful place. I was extremely apologetic for the shambles I left my room in (trust me, it was BAD) and tried to offer a tip but they wouldnt take it. They didn't make me feel bad. They were the most lovely people, running a beautiful motel, in beautiful Southland. If you're ever in Invercargill, I wouldnt recommend anywhere else!