2/10 - 너무 별로예요
san
2018년 3월 22일
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Important room information missing
We stayed at Kaikoura Boutique Hotel one night, booked through Expedia Korean site . When we booked a "superior room" with a "partial sea view" and paid NZ 280 dollars, we thought we would be staying at one of the rooms in the main "hotel" building seen in the lovely photo in the advertisement. However the room we got when we checked in was located at the back of the hotel in one storey building. When we booked this room through Expedia, there was no description about the room explaining that our room would be situated at the back of the main "hotel" building. The courtyard room that we were given was not a hotel room, it was rather like a motel room. Strangely, when I checked this same hotel on the NZ expedia site, there was a description about this room being in the courtyard. I think the Korean language web site has left out this very important information. And why is the same room advertised more expensive in the Korean site compare to NZ web site?
We would have never paid NZ 280 dollars had we known about the exact room type beforehand. I am going to bring up this issue with the Expedia Korea. This really is not a pleasant thing to do when you come back home after having a memorable holiday.
san
2018년 3월에 1박 숙박함