Dear Mr Tomohiko,Thank you for your amazing review score.We are happy we exceeded your expectations.We look forward to seeing you again soon.Kind regards

Hi Dara,Wow thank you for your amazing feedback. We are glad we exceeded your expectations. We hope you had a safe onward journey and we look forward to welcoming you back in the near future.

Wow thank you Wayne for your amazing review. We are happy we were able to exceed your expectations.We hope you had a safe onward journey.Kind RegardsViolet

Thank you for your review. We are happy you enjoyed your stay.We hope you had a safe onward journey.Kind Regards

Hi Lyndon,Thank you for your feedback. We are happy we were able to exceed your expectations.

Hi Ashley, I am disappointed with your review. Yes, we have new energy saving remotes and we have never had a complaint about them. You forget to mention that when you complained about the aircons we gave you different remotes that allowed you to set the air cons to whatever temperature you wanted, so I don't understand why you felt the need to complain on here when we sorted the problem for you immediately. It sounds like nothing we did would have changed your view. I am also not sure why you extended your stay if you were so unhappy here??? Our prices are competitive with other self contained apartments, but if you were after a donga unit or a simple motel room then yes they are more affordable. Regards Violet

Wow thank you for your awesome review. We are pleased we exceeded your expectations. We look forward to welcoming you back again in the future. Kind Regards

Hi Marian, Thank you for your comprehensive review. I will definitely talk to my Director to see if we can possibly install signage for the rooms. This is a very good point, which no one has bought up with us yet. In the meantime there is a map on the wall next to the safe with all room numbers. Hopefully the next time you stay we will have something in place. Our answering service should also advise you that there is a map on the wall. We hope you had a safe onward journey. Kind regards

Hi Suzanne, Wow thank you for a amazing review. We are happy you loved our accommodation and we hope you had a safe trip home. We look forward to welcoming you back again next time.

Wow thank you for your awesome review. We are happy we were able to exceed your expectations. We look forward to welcoming you back again in the near future.

Wow thank you Michael for your awesome review. We are happy we exceeded your expectations and look forward to welcoming you back again in the near future.

Thank you for your feedback. We are happy you liked our location.

Hi Peta, Thank you for your feedback. Our beds are all brand new I am sorry you found them uncomfortable. We hope you had a safe onward journey.

Thank you for your review. I am happy we were able to exceed your expectations. We hope you had a safe onward journey, and we look forward to welcoming you to Karratha again.

Hi Darryl, Thank you so much for your awesome review. I am glad we were able to provide you with a excellent experience. We hope to see you again soon. Kind Regards Violet

Hi Leanne, Thank you for your awesome review. We love hosting you and we look forward to seeing you again soon. Hope you had a safe trip home.

Wow Mark thank you for your awesome rating. We are happy you thought we were a 10 out of 10. We hope to see you again soon. Kind regards Violet

Thank you for your feedback. We are happy you enjoyed your stay. we hope you had a safe onward journey and look forward to welcoming you in the near future.

Hi Mick Thank you for your wonderful review. We are happy you liked our accommodation and we look forward to welcoming you back again in the near future.

Dear Anonymous, Thank you for taking the time to review your stay, please accept my sincere apologies that your experience did not meet your expectations. For future reference I am on call 24/7 and if you had of called me I would have come out and moved the kids on. We hope you had a safe onward journey. Kind regards Violet Houkamau Manager

Hi Brooke, Thank you so much for your lovely words, I will pass your comments on to my team.

Thank you for your review.

Thank you for your positive review. We are happy you had a nice stay with us and we look forward to welcoming you back again in the near future. We hope you had a safe onward journey.

Thank you for your review. I would love to hear your reasons for giving us a 3 star rating. Your feedback is important to us, so that we can rectify any issues as soon as possible. We hope you had a safe onward journey.

Thank you for your feedback.

Hi Anonymous, I am sorry you felt this way about our property. Unfortunately, there is not a lot I can do about our location. Although we are out of town, it is still only a 7 minute drive to the main shops and 5 minutes to the airport. This information is on our website. As for our facilities, every room has a full kitchen and laundry for self service. There is a very nice Restaurant/Bar within a 2 minute walk from us, that our regular guests love. As for our prices, I think if you checked accommodation in Karratha, you will not find a better deal for a fully self-contained apartment. We hope you had a safe onward journey. Kind Regards Violet Houkamau Manager

Hi Teryl, Thank you for the amazing review. We are happy we were able to exceed your expectations, and we hope you had a safe onward journey. We look forward to welcoming you back again in the near future. Kind Regards Violet Houkamau Manager

HI Stephen, Thank you for your review. We are happy you enjoyed your apartment and I will pass your comments on to my housekeeping team. We hope you had a safe onward journey. Kind Regards Violet Houkamau Manager

Hi John, Thank you for your amazing review. We are happy you enjoyed your stay and we look forward to welcoming you back again in the near future. Kind Regards

Thank you for taking time to review our property. We hope you had a safe onward journey and we look forward to welcoming you back again in the near future. Kind Regards Violet Houkamau Manager

Dear Janette, Thank you for your awesome review. We are happy you enjoyed your stay with us and we hope you had a safe onward journey. We look forward to welcoming you back again in the near future. Kind Regards

Thank you for your awesome review. We are happy you felt we deserved a 5 star rating, and we hope you had a safe onward journey. We look forward to welcoming you back again in the near future.

Dear Guest Thank you for your review. I will speak to my maintenance team about your concerns. Most of our guests like the gate as it is easy access for them to the shops, but we will definitely take your comments under consideration. We hope you had a safe onward journey, and if you choose to stay with us again, please request a room on the inside of the complex. We will be more than happy to accommodate you, as long as we are given notice prior to your arrival. Kind Regards Violet Houkamau Manager

Hi Rhemar Glad you enjoyed your stay with us, we look forward to seeing you again, have a great Christmas Regards Bernie Harkensee