4 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

와일레아 비치 리조트 - 메리어트, 마우이 여행 후기

4.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 825개 이용 후기 중 550개" "
평점 8 - 좋아요. 825개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 825개 이용 후기 중 42개" "
평점 4 - 별로예요. 825개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 825개 이용 후기 중 19개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

YEUNSEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Resident Manager 님, 2023년 8월 12일
Aloha Yeunseok, Mahalo for rating your stay at Wailea Beach Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.In the Spirit of Service,Eric Duff,Resident Manager

2/10 - 너무 별로예요

Seo

2023년 4월에 1박 숙박함
답변 제공: Resident Manager 님, 2023년 4월 13일
Aloha Seo, We are very sorry that we did not deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will revisit so we can make it up to you. In the Spirit of Service,Eric Duff,Resident Manager

10/10 - 훌륭해요

Hwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2023년 2월 22일
Aloha Hwan, Mahalo for the perfect rating. We are glad you had a wonderful time at Wailea Beach Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.In the Spirit of Service,Eric Duff,Resident Manager

10/10 - 훌륭해요

Geonhu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들 친절하며, 스타벅스가 같이 있어서 좋았습니다.
2021년 11월에 2박 숙박함
답변 제공: Resident Manager 님, 2021년 11월 15일
Dear Geonhu, aloha, it was a pleasure reading your review of Wailea Beach Resort. We are glad you had an enriching stay and were pleased with our thoughtful associates and on-site Starbucks. Mahalo for choosing us, and we look forward to hosting you whenever you visit our beautiful island. In the Spirit of Service, Stacy Morataya-Pilkington, Resident Manager

10/10 - 훌륭해요

YUN JIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Front Office Manager 님, 2020년 3월 12일
Dear YUN, thank you for letting us know your visit to Wailea Beach Resort - Marriott, Maui was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Mahalo, Richard Hai, Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 4박 숙박함
답변 제공: Front Office Manager 님, 2020년 1월 28일
Aloha Guest, thank you for the perfect rating. We are glad you had a wonderful time at Wailea Beach Resort - Marriott, Maui. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Mahalo, Richard Hai, Front Office Manager

4/10 - 별로예요

HAYOUNG

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
최악의 호텔
체크인하는데 시설이나 웰컴드링크나 수영장위치나 사용 시간등 서비스에 대한 설명 일절 없었고 방키만 띡 단져줌. 전기포트 실내용 슬리퍼 요청위해 컨시어지 연결 5분넘게 시도했으나 전화기 불통. 겨우 전기포트 슬리퍼 요청 성공했으나 가져다 주는데 한시간 넘게 걸림. 하우스 키핑 오전 9시부터 문두드리며 자고 있는 투숙객 깨움. 몇시에 다시오냐고 닥달함 11시넘어서 오라하고 외출했다 4시에 돌아와서 옷갈아 입고 다음 일정 나가야 하는데 4시에 방 치우고 있음. 수영장 바에 웰컴 드링크 요청했으나 메뉴 선택의여지가 없으면 없다고 얘기하던가 바텐더 젊은 여자들 한테 작업하느라 드링크 쿠폰 보자마자 묻지도 않고 음료 제작하고 던져줌. 나 임산부다 술들어간거냐 묻자 그제서야 너가 임신한거 얘기인하지 않았냐며 뭐로 바꿔줄지 물어봄. 첨부터 메뉴 선택가능하면 뭐마실지 물어보던가....최소 알콜 들어간 칵테일이다라고 알려주기라도 하던가. 가격 대비 최악의 호텔임. 샵스앳와일레아 아울렛 가까운거 빼고 장점이 하나도 없음. 돈이 아까움.
2020년 1월에 3박 숙박함
답변 제공: Front Office Manager 님, 2020년 1월 25일
Aloha Hayoung, we are truly sorry for failing to deliver the exceptional stay you deserve. Everything we do is aimed at giving each guest a superb, memorable stay, so we are disappointed to know we let you down. Please accept our apologies for not meeting your expectations and for the problems you experienced due to our service. Your concerns have been discussed with the appropriate teams to ensure we improve going forward. We would like to regain your trust and hope you will give us another chance in the future. Mahalo, Richard Hai, Front Office Manager

8/10 - 좋아요

Jun Young

가족 여행
좋아요: 직원 및 서비스
I was enjoy in this resort! First my room was not good!, second my room was so good!
2019년 12월에 7박 숙박함
답변 제공: Front Office Manager 님, 2019년 12월 20일
Aloha Jun, and thank you for sharing your experience with Wailea Beach Resort - Marriott, Maui. We are glad you enjoyed your time with us and that our associates' proactiveness to ensure a perfect stay for our guests elevated your time with us. We appreciate your business and look forward to your next stay. Mahalo, Richard Hai, Front Office Manager

10/10 - 훌륭해요

EunJi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
-위치 바로옆에 쇼핑몰이 있는데 걸어서 다니기 가까웠어요! 쇼핑몰에 주차하려면 주차비를 내야하기때문에 걸어다니는게 훨 나았어요 그래서 저희 부부는 이 호텔이 아주 좋았습니다. -비용 원래 가격대가 좀 있는 호텔이지만 마우이에 있는 호텔자체가 따로 피가 다 붙습니다. 그런데 피가 좀 많이 붙는다고 느낀것이 숟가락이 필요해서 달라고 연락했는데 그것마저 3달러를 받더라구요... ㅠㅠ 그런건 꼭 미리미리 잘 챙기세요... 그리고 아 안에서 스파도 받고 음식도 다 먹었는데 적은 비용은 아니니 모두 잘 참고해서 이용하세요! 저희는 미리 다 감안하고 지불하였습니당...! (식당 두곳과 호텔피, 스파를 이용해서 받은 금액이 거의 100만원나왔습니당....헣헣ㅎㅎ.........) -인피니티풀 풀장이 두군데정도 있어서 이용했는데 미끄럽틀 있는곳이 너무 좋았어요 남편이 신나게 탔습니다. 바다를 싫어하시는 분들이라면 호텔풀장은 여유롭게 이용하실수 있습니다. 강추 인피니티풀 좋았어요 -서비스 저희가 좋은 방 위치를 부탁했는데 엘리베이터 바로 옆방을 주셔서.. 저희가 드나들때마다 엘리베이터에 타는 사람들이 다 쳐다봤습니다. 그런건 좀 불편했어요..... 허허... 체크인할때 직원 표정이 별로 좋지않아 첫인상은 좋지 못했습니다. 다른 분들은 웃으면서 반겨주시고 체크인할때 웰컴드링크를 줍니다. 꽃목걸이도 걸어주고용 하와이 분위기 나는 체크인이였습니다. (저희 체크인해주시던 직원빼고) -호텔 내 레스토랑 메인 레스토랑인 험블키친있는데 거기보다 바깥레스토랑있는곳이 있어요 노래도 불러주고 노을질때 거기서 먹었는데 아주 좋았어요. 험블키친도 맛있긴했는데 바깥에 있는 레스토랑이 젤 기억에 남았던거 같아요.
2019년 10월에 3박 숙박함
답변 제공: Front Office Manager 님, 2019년 11월 22일
Aloha EunJi, thank you for staying at the Wailea Beach Resort - Marriott, Maui. We are happy to know our cordial staff, ideal location, and relaxing pool enhanced your time with us. We value your comments, and we hope to welcome you back soon. Mahalo, Richard Hai, Front Office Manager

8/10 - 좋아요

HYUKJUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
마우이 숙박을 위한 탁월한 선택
풀장 관리도 좋고, 전체적으로 매우 만족한 숙박이었습니다.(허니문) 유일한 단점으로는 리조트가 굉장히 크다는 점,, 으로 인해 주차장까지의 액세스가 꽤 걸린다는 점 입니다. 리조트 내 식사 종류나 주변 쇼핑몰등의 액세스 등은 훌륭하며, 무엇보다 마우이라는 섬 자체의 큰 매력을 느꼈습니다.
2019년 7월에 4박 숙박함
답변 제공: Resident Manager 님, 2019년 7월 15일
Aloha Guest, thank you for choosing Wailea Beach Resort - Marriott, Maui and for the kind review. We are pleased you could enjoy all that our great location has to offer and had a great experience. Mahalo for sharing your comments with fellow travelers, and we look forward to seeing you on your next visit. Mahalo, Ed Tomlin, Resident Manager

10/10 - 훌륭해요

GYEONGJU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함
답변 제공: Resident Manager 님, 2019년 6월 20일
Aloha Guest, we are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Wailea Beach Resort - Marriott, Maui look forward to your next visit. Mahalo, Ed Tomlin, Resident Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 2박 숙박함
답변 제공: Resident Manager 님, 2019년 5월 9일
Aloha Guest, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Wailea Beach Resort - Marriott, Maui. Mahalo, Ed Tomlin, Resident Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가격은 좀 비싸지만 마우이 호텔시세대비 갈만한 호텔
신혼여행으로 마우이에서 2박할때 묵었어요. 마우이 호텔시세가 비싸서 나름 고르고 골라서 간거였어요. 이틀동안 잘지내고 왔구요 인피니티풀이 가장 맘에 들었어요. 서비스로 주심 무료 음료쿠폰으로 칵테일 마시며 수제버거먹으며 즐거운 허니문 즐겼습니다. 다른 메뉴들도 있으니 수영하면서 배고픔도 달래니 너무 좋았어요. 룸서비스 이용도 가능하니 시켜보심 좋을듯합니다. 다만 아쉬웠던 점은 욕조가 없었던거랑 partial oceanview였는데 바다가 너무너무 조금보이고 호텔 수영장이 훨씬 많이 보였다는 점과 프론트 직원들이 그닥 친절하지 않았어요. 결론은 인피니티풀은 좋은데 나머지는 가성비는 좀 낮은편입니다. 그래도 마우이 호텔 시세대비는 괜찮은 가격에 좋은 리조트에서 잘 쉬었네요. 바다도 걸어서 5분도 안걸리는 거리에 있어서 좋았어요. 호놀룰루보다 마우이가 좋았네요.
2018년 10월에 2박 숙박함
답변 제공: Resident Manager 님, 2019년 3월 11일
Aloha Guest, thank you for choosing Wailea Beach Resort - Marriott, Maui for your honeymoon. We are glad you enjoyed many aspects of our resort and that you particularly loved our excellent service and the delicious food we serve. It was a pleasure having you as our guest, and we look forward to seeing you soon. Mahalo, Ed Tomlin, Resident Manager

8/10 - 좋아요

KIYOUNG

좋아요: 직원 및 서비스
The surrounding scenery and hotel facilities were fantastic enough to want to find again.People were very kind and happy to welcome us with all their heart.However, it is regrettable that the room cleanliness problem and the lack of facilities for those who are physically ill. Cockroaches were often seen in the guest room. Never miss the sunset.
2019년 2월에 4박 숙박함
답변 제공: Resident Manager 님, 2019년 2월 15일
Aloha Kiyoung, thank you for sharing about your stay at Wailea Beach Resort - Marriott, Maui. We are so glad that you enjoyed amazing views of the Pacific and sunset. However, we are sorry for the cleanliness issues you had in your room. Your concerns have been shared with the housekeeping team, and we are grateful for your patience. We appreciate all of your kind remarks, and we hope to see you again soon! Mahalo, Ed Tomlin, Resident Manager

10/10 - 훌륭해요

Hyangsub

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Resident Manager 님, 2019년 2월 2일
Aloha Guest, thank you for your excellent rating of Wailea Beach Resort - Marriott, Maui. We are glad you enjoyed your experience with us and hope to see you again soon. Mahalo, Ed Tomlin, Resident Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함
답변 제공: Resident Manager 님, 2018년 12월 23일
Aloha Guest, thank you for your nice rating and letting us know that your visit to Wailea Beach Resort - Marriott, Maui was a great one. It was a pleasure having you here, and we look forward to welcoming you again in the near future. Mahalo, Ed Tomlin, Resident Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔이 리모델링 되긴 했지만 욕실이 전반적으로 매우 작습니다. 그럼에도 불구하고 객실자체는 상당히 넓고 해변 산책로 및 비치가 매우 좋아서 전반적으로 만족스러웠습니다!
2018년 12월에 4박 숙박함
답변 제공: Resident Manager 님, 2018년 12월 20일
Aloha Guest, thank you for staying at Wailea Beach Resort - Marriott, Maui. We are glad we met most of your expectations and that you liked your spacious room. That being said, we are sorry we fell short of exceeding your expectations. We appreciate your business and hope to have you visit us again. Mahalo, Ed Tomlin, Resident Manager

10/10 - 훌륭해요

YURI 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
또 방문할거예요
마우이 가면 여기서 또 머물거예요. 워터슬라이드도 재미있고, 레스토랑과 풀에서 보는 선셋이 짱입니다!
2018년 9월에 2박 숙박함
답변 제공: Resident Manager 님, 2018년 9월 19일
Aloha Yuri, thank you for the perfect feedback of Wailea Beach Resort - Marriott, Maui. It’s great to see everything we have to offer left you with a remarkable impression of our resort. We look forward to having you as our guest again whenever you are back here. Mahalo, Ed Tomlin, Resident Manager

8/10 - 좋아요

Sangwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿 메리어트
전반적으로 친절하였고 시설또한 만족스러웠습니다
2018년 5월에 4박 숙박함
답변 제공: Resident Manager 님, 2018년 6월 1일
Dear Sangwoo, it was a pleasure reading your review of the Wailea Beach Resort - Marriott, Maui. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with them. We are grateful for the nice review and hope to see you again soon. Ed Tomlin, Resident Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭한 리조트 시설이예요
태교여행으로 다녀왔어요 일단 리조트가 크니까 산책할수 있는 길도 많고 수영장도 크게 세 스팟으로 잘되어 있어요 전체적으로 너무 크고 옆에 와일레아 숍/ 그랜드 와일레아/ 포시즌/안다즈 등 다른 호텔들도 같이 있어서 편히 쉬기 좋았어요 다만 아쉬운건 체크인 체크아웃때 프런트 데스크의 처리 과정이나 임신 7개월이라 만삭인데 특별한 배려는 받지 못한 채, 신청했던 킹베드조차 받지 못한채 처음 방을 가장 어둡고 구석진 곳으로 받아서 좀 불편했어요 이야기를 해서 셋째날 방을 바꾸긴 했지만.. 처음부터 고려해주셨더라면 더 좋았을뻔 했다는 아쉬움이 있네요 리조트가 크고 조식도 맛있었고 바다나 수영장, 발레, 주변 환경등 다 좋았던 것 같아요
답변 제공: Resident Manager 님, 2018년 5월 2일
Dear Guest, Wow - thanks for the five-star review of the Wailea Beach Resort - Marriott, Maui. We are thrilled to read about your fantastic stay and how much you enjoyed our hotel. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thanks again, we look forward to welcoming you back on your next trip. Ed Tomlin, Resident Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
인피니티 풀이 훌륭하고 마우이의 해변을 즐기며 투숙하기 굉장히 좋은 호텔입니다.
답변 제공: Resident Manager 님, 2018년 4월 26일
Dear Guest, thank you for choosing the Wailea Beach Resort - Marriott, Maui and for sharing your review. We are glad to know you had a wonderful stay with us and loved our beautiful facility and comfortable accommodation. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Ed Tomlin, Resident Manager

10/10 - 훌륭해요

Woonjae

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
한국사람
숙박은 좋았지만, 한번 와일레아 리조트에서 인종차별적인 경험을 당했다. 일반적으로 리조트는 아주 훌륭하다.
2017년 7월에 3박 숙박함
Dear Woonjae, Thank you for choosing to stay with us. We are pleased to know how much you liked your accommodations. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your review and hope to welcome you back soon. Sincerely, Thomas Foti General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice beach resort!
it was a nice and peaceful beach resort

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 22일
Aloha Peter, It is rewarding to know you loved your stay! All of us here at Wailea Beach Resort look forward to making many more great memories with you. Thank you for choosing us during your time in Wailea.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

LaReyna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best place to stay in Hawaii as a family or couple
2024년 3월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 18일
Aloha LaReyna, Mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you with our luxurious style, service, and convenience! We understand the importance of the details that make up a great stay and are so pleased to exceed your expectations. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit!In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is amazing from the front desk to the house keeping to the lifeguards at the pool. The hospitality was fantastic. So many things to do on the property from their game room to the restaurants and little boutique for shopping. This property really has it all. Just a short walk to the beach and a short walk from the shops. It’s a great family friendly hotel
2024년 5월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 5월 13일
Aloha Rachel, Mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you and your family with our luxurious style, service, and convenience! We understand the importance of the details that make up a great stay and are so pleased to know that our attentive service enhanced your visit with us. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit!In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

OSCAR 님, LA PUENTE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the property and staff!
2024년 3월에 4박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 9일
Aloha Oscar, It was a pleasure reading your review of Wailea Beach Resort. We have an exceptional team whose top priority is making sure every guest is inspired and enriched during their stay, and we look forward to sharing your compliments with them. We also appreciate you mentioning our elegant resort, and we hope to welcome you back soon. In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Theodore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything you want out of a Hawaiian resort can be found here!
2024년 4월에 10박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 8일
Aloha Theodore, Mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you with our luxurious style, service, and convenience! We understand the importance of the details that make up a great stay and are so pleased to exceed your expectations. We are tremendously grateful for your kind remark, and we look forward, with great anticipation, to your next visit!In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Bruce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing! Property is exceptional
2024년 4월에 5박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 7일
Aloha Bruce, It was a pleasure reading your review of Wailea Beach Resort. We have an exceptional team whose top priority is making sure every guest is inspired and enriched during their stay, and we look forward to sharing your compliments with them. Mahalo for choosing us for your visit to our beautiful island. Please come back to see us again soon. In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Kristie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful and has the perfect location. The staff was very friendly.
2024년 4월에 4박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 5일
Aloha Kristie, Mahalo for choosing Wailea Beach Resort and for the review. We are delighted you could enjoy all that our great location has to offer. We also appreciate you mentioning our beautiful property and friendly associates. With great anticipation, we look forward to welcoming you again soon.In the Spirit of Service,Myriam TehinaDirector of Front Office

10/10 - 훌륭해요

James

단체 여행
좋아요: 편의 시설/서비스
Very relaxing. 😎
2024년 4월에 7박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 4일
Aloha James, Mahalo for the great review. It is always exciting to know that we exceeded all of your expectations, and we are so pleased to know you had a rejuvenating experience with us. It was a true pleasure hosting you at Wailea Beach Resort, and we look forward to seeing you again! In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Mitchell

2024년 4월에 4박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 22일
Aloha Mitchell, Mahalo for your kind rating. We are so glad you enjoyed your stay with us at Wailea Beach Resort. We look forward to seeing you again for another great experience.In the Spirit of Service,Myriam Tehina,Director of Front Office

8/10 - 좋아요

Beau

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property was good, had large cockroaches in room and a centipede as there was no seal on the bottom of the door to keep things out. Bathroom on the JR suite was extremely small. Location is very nice lots of turtles and birds. Food was decent but not for the price. Prices are on the extreme side.
2024년 4월에 3박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 1일
Aloha Beau, Mahalo for your review. We strive to provide our guests with an enriching experience, and I am genuinely sorry about the insects in your room and deeply regret the inconvenience caused. Our tropical environment, paired with our proximity to lush landscaping, does mean that we have a very vigilant pest control program. Clearly, an opportunity for immediate improvement has been highlighted by your experience. I do apologize. Our pest control provider has serviced our resort, and we are working to ensure that we can minimize these situations in the future. We value your business and hope to have the opportunity to make it up to you during a future stay.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Liat 님, Livermmore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, clean, quiet, beautiful, great pools, great dinning options, friendly staff!
2024년 4월에 3박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 23일
Aloha Liat, It was a pleasure reading your review of Wailea Beach Resort. We have an exceptional team whose top priority is making sure every guest is inspired and enriched during their stay, and we look forward to sharing your compliments with them. It is also delightful to read you loved our well-maintained resort and sparkling outdoor pools, as well as the delicious food we offer. We are grateful for your feedback; mahalo for choosing us for your visit to our beautiful island!In the Spirit of Service,Myriam Tehina,Director of Front Office

8/10 - 좋아요

NINEL

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are only two restaurants you can eat. On the first day of staying I had to request room service. No one came to clean the room. And I also had to request the shower cup. If you pay $1,500 per night I assume the shower cup has to be in the bathroom
2024년 4월에 3박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 20일
Aloha Ninel, Mahalo for posting a review of your stay with us. We are sorry to read you encountered difficulties with our housekeeping service and the availability of amenities in your room. Providing a seamless and comfortable experience for our guests is our top priority, and we apologize for falling short of your expectations in this regard. Please be assured we will follow up on your concerns appropriately, and we will take the necessary actions to ensure we are more diligent in our efforts as we advance. On the brighter side, your overall rating suggests the rest of your visit was pleasant. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Kristal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 20일
Aloha Kristal, It is wonderful to know you enjoyed everything about your time at Wailea Beach Resort and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Marisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at other properties in Maui in the past and used to walk to Wailea Beach Resort for our daily Starbucks fix. We have always thought the property was just the right amount of "fancy" (big, grand spaces, open air design, very elegantly laid out property) but with a definite chill/older property vibe. Getting to stay here was so much fun and we absolutely LOVED our time at the hotel. I walked the extensive and absolutely beautiful beach paths every morning getting over 12,000 steps daily. Spending so much time in the immediate area and walking through/past all the surrounding properties, I think WBR has the best orientation to the ocean and the most usable oceanfront property. Note that there is no beach immediately in front of the resort but I think that's a good thing! It feels very private with not a lot of other folks coming to linger in front. I travelled with my 14 year old daughter and we used all the pools including the really fun Adventure Pool. We also used the hotel's cruiser bikes twice for a trip to Kihei and another further south to Makena Landing Park. The Island Gourmet Market and Shops at Wailea are right next door (up the hill slightly) as is must-visit restaurant Monkeypod and their famous (and fabulous) Mai Tais. The staff at WBR was LOVELY - from the front desk, to the Bell Hops, to the clerks in the stores, the STBX staff, cleaning staff - everyone was GREAT. Stay here!! It has it ALL!!!!!!
2024년 4월에 5박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 17일
Aloha Marisa, Mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you with our luxurious style, service, and convenience! We understand the importance of the details that make up a great stay and are so pleased to know you and your daughter loved every detail of your time with us. We are tremendously grateful for your recommendations, and we look forward, with great anticipation, to your next visit!In the Spirit of Service,Myriam Tehina,Director of Front Office

8/10 - 좋아요

sharla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked this place, but did not love it. Feels overpriced in comparison to other resorts we have stayed at on the island. We arrived early and were able to store our luggage safely until our room was ready, which I really appreciated. However, I never received the notification text or call that our room was ready. Finally at 4:40 again with the front desk only to find out it had been ready for over 2 hours. The pools were nice and warm, which is great. The infinity pool overlooks the ocean, which is beautiful. If we visit the island again, I’d definitely opt for the Sheraton over this place. Better beach and overall experience in my opinion.
2024년 4월에 5박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 17일
Aloha Sharla , Mahalo for taking the time to comment on your stay. It is nice to know you were pleased with some aspects of your visit, especially our pool. However, we regret not meeting all your expectations and apologize for the service shortfall you experienced. We will share your feedback appropriately as we continue to improve our services and guest experiences. We appreciate your business and hope you will reconsider giving us another opportunity the next time you are in the area.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

shawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, incredible views, great beaches and close to everything. Amazing staff, very clean and comfortable.
2024년 4월에 4박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 14일
Aloha Shawn, Mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you with our luxurious style, service, and convenience! We understand the importance of the details that make up a great trip and are so pleased to know that our spotless property and spectacular views enhanced your visit with us. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit!In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Jamie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water slides were fun. Equipment rental place is excellent. We were able to rent boogie boards, paddle boards, and a kayak to try everything. The hourly rental rates were super reasonable.
2024년 4월에 4박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 16일
Aloha Jamie, Mahalo for the great review. It is always exciting to know that we exceeded all of your expectations. We are delighted you were able to take advantage of our premium amenities which added up to a fulfilling stay. It was a true pleasure hosting you at Wailea Beach Resort, and we look forward to seeing you again! In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Shawn 님, Victoria

2024년 3월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 1일
Aloha Shawn, Mahalo for the great rating. It is always exciting to know that we exceeded all of your expectations and you enjoyed your stay with us. It was a true pleasure hosting you at Wailea Beach Resort, and we look forward to seeing you again! In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Reshma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely picturesque!! It’s an all in one place. Stuff for kids, Serenity pool for adults, dynamite luau, the views. Clean, good food. walkable to shops, easy parking (you do have to pay per day). The staff is soo helpful and kind.
2024년 3월에 6박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 10일
Aloha Reshma, Mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you with our premium amenities, convenient location, and inspiring service. We understand the importance of the details that make up a great stay and are so pleased to have exceeded your expectations. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit!In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful family vacation; kid-friendly hotel and delicious food!
2024년 3월에 7박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 8일
Aloha Angela, Mahalo for the great review of Wailea Beach Resort. It is exciting to know that we exceeded all of your expectations for a fun-filled vacation and how much you and your family enjoyed everything our resort has to offer. It was a true pleasure hosting you all, and we look forward to your next visit.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 9일
Aloha Melanie, Mahalo for your generous rating about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you with our luxurious style, service, and convenience! We understand the importance of the details that make up a great stay and are so pleased to know you loved every aspect of your time with us. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit!In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Derik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very walkable and beautiful. You have everything you need within 10 min walk. Great pools.
2024년 3월에 7박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 8일
Aloha Derik, Mahalo for choosing Wailea Beach Resort and for the kind review. We are delighted you could enjoy all that our great location has to offer and that you loved our five sparkling pools. With great anticipation, we look forward to welcoming you again soon.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Levi Nathanial

연인과의 여행
좋아요: 편의 시설/서비스
Everything about the place was utterly amazing! The staff, the food, the location the amenities etc..
2024년 3월에 6박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 7일
Aloha Mr. Nathanial, Mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you with our luxurious style, service, and convenience. We understand the importance of the details that make up a great stay and are so pleased to know you enjoyed our excellent location and the thoughtful amenities we offer, as well as the delicious food we serve. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit!In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Gregory 님, Alamo

2024년 4월에 3박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 8일
Aloha Gregory, Mahalo for choosing Wailea Beach Resort and for the very generous rating. We are thrilled you had a revitalizing experience and that we provided you with everything you needed to enhance your stay. Please come back and see us again any time your travels bring you to the area.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

MATTHEW

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was awesome.
2024년 3월에 4박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 5일
Aloha Matthew, Mahalo for the great review. It is always exciting to know that we exceeded all of your expectations. We hope you were able to take advantage of our modern fitness center, championship-level golf courses, tranquil spa, and five sparkling pools. It was a true pleasure hosting you at Wailea Beach Resort, and we look forward to seeing you again! In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Michael 님, Vancouver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 4일
Aloha Michael, Mahalo for the perfect rating. We are glad you had a wonderful time at Wailea Beach Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.In the Spirit of Service,Myriam Tehina,Director of Front Office

10/10 - 훌륭해요

Youngsoo

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beaches around!! Also can’t miss thrilling water slides.
2024년 3월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 2일
Aloha Youngsoo, Mahalo for choosing Wailea Beach Resort and for the kind review. We are delighted you could enjoy all that our great location offers, especially steps away from beautiful beaches; we enjoy providing our guests with the perfect place to explore Wailea. It is also nice that you loved your time at Nalu Pool. With great anticipation, we look forward to welcoming you again soon.In the Spirit of Service,Myriam TehinaDirector of Front Office