Dear Daegyu, Thank you for sharing your reviews. Your experience is a great concern to us & please accept our sincere apologize for failing to exceed your expectations. We appreciate you bringing these issues to our attention and therefore giving us the opportunity to improve. We do hope to have the opportunity to serves you better in the near future and please reach out to me directly for a chance to turn your experience around. It will be my pleasure to personally welcome you back to our improved hotel and serve you better. Best Regards, Gindo Sianturi General Manager

Dear ERang, Thank you for having taken your time to share your recent experience at Golden Tulip Jineng Resort Bali. We sincerely appreciate your compliments about our bed and breakfast variances. Our team strive for excellence in all that they do and we are strongly motivated by your words of appreciation. Once again thank you and we look forward to welcoming you back again in the future. Best regards, Gindo Sianturi General Manager

Dear Ms. Peony,Behalf of the management, we would like to sincerely apologize for the negative experience that you had. We understand that our team was not able to resolve your issue and didn’t provide the level of service that you’ve come to expect.We are going to take steps to ensure that this situation does not happen again. Thank you for bringing this issue up so we can keep improving our standard, and your feedback is essential to that process. See you in the future occasion.Warm Regards,Gindo SianturiGeneral Manager

Dear Ms. Erica,Thank you for your kind support for our hotel this makes us strive to deliver standard quality for the guests.See you on other occasions in Bali.Warm Regards,Gindo SianturiGeneral Manager

Dear Mr. Shahida Parveen, We are so excited in receiving your pleasant compliment on our services. Thank you for trusting your holiday in Bali to Golden Tulip Jineng Resort Bali. See you on future occasions in Bali. Warm Regards, Gindo Sianturi General Manager

Dear Mr. Gary, Thank you for sharing your recent stay experience at Golden Tulip Jineng Resort Bali to the Expedia community. It is such a delight to know that our services can cherish your holiday in Bali. Your recommendation meant the world for us and ease our property to be find by another guests. Once again thank you and see you in other near occasions in Bali with us. Warm Regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thanks for the four-star review. We truly appreciate your feedback. Best regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thank you for having taken your time to share your recent experience at Golden Tulip Jineng Resort Bali. We are glad that you enjoyed your stay. Your feedback is very important to us and we take it very seriously. We will work with our team to seek continuously improvement of our service and facilities. Once again thank you and we look forward to welcoming you again with a better experience. Best regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thank you for the four-star review. We really appreciate it. Best regards, Gindo Sianturi General Manager

Dear IJENG, Thank you for having taken your time to share your recent experience with us. We are glad that you enjoyed your stay and we are looking forward to welcoming you back again in our hotel. Best regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thank you for having taken your time to write a wonderful review about your recent stay with us. We are delighted to read your comments and appreciation for the facilities and services delivered to you during your stay at Golden Tulip Jineng Resort Bali. Thank you once again for your patronage and we are looking forward to welcoming you back again in our hotel. Best regards, Gindo Sianturi General Manager

Dear Fuad, Thank you for your lovely reviews and positive feedback. We really appreciate it and can’t wait to have you back again soon. Take care and Have a wonderful day! With kind regards, Gindo Sianturi General Manger

Dear Nakajima, I would like to thank you for the feedback concerning your stay. We really appreciate your compliments about our breakfast. We wish to extend our apologise for some unpleasant experience you had and we have taken note your concerns for immediate improvement. Once again thank you and we are looking forward to welcoming you again in our hotel. Best regards, Gindo Sianturi General Manager

Dear Robert Clemens, Thank you for your lovely words. It is a pleasure of ours to hear that everything is to your liking and we are looking forward to welcome you back again soon. Best regards, Gindo Sianturi General Manager

Dear Mr. Cheng Piang Wah, Thank you for having taken your time to share your experience at Golden Tulip Jineng Resort Bali. We deeply regret for the unpleasant experiences you had during your stay with us. It is saddening to hear about your unfortunate experience with the check-in process and the 20 minutes delay in getting you checked in without any acknowledgment to wait. On behalf of our entire team, please accept my sincere apologies that you found us lacking on the communication in our staff. It was truly not our intention to degrade you. Our corridor is not equipped with telephone, thus, we really appreciate your suggestion and we have taken note your concerns for immediate improvement. Once again, thank you very much and please reach out to me directly for a chance to turn your experience around. It will be my pleasure to personally welcome you back to our improved hotel and serve you better. Best regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thank you for your lovely words. It is a pleasure of ours to hear that everything is to your liking. Our team is very humbled to read your lovely words and we would strive to keep on delivering such great experiences to all our guests. Once again thank you and we hope that we will have the pleasure of welcoming you again on your next visit to Bali. Best regards, Gindo Sianturi General Manager

Dear Novi, Thank you for leaving us a very perfect score. We are glad that you enjoyed your stay and hope that we will see you again in your next visit to Bali. Best regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thank you for sharing your recent experience with us. Our sincere apologies for the challenges that you have faced during your stay, we assure you that your feedback will be noted for immediate improvement. Once again, thank you very much and we hope this will not impair your confidence to stay with us again. Best regards, Gindo Sianturi General Manager

Dear Sir/ Madam, Thank you for sharing your recent experience with us. We are glad that you enjoyed your stay. Your feedback regarding balcony light has been shared to related department for immediate improvement. Once again thank you and we are looking forward to welcome you back again soon. Best regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thank you the rating. Looking forward to welcoming you back again in your next visit to Bali. Best regards, Gindo Sianturi

Dear Mohamad, Thank you for staying with us and taking time to write your comments and appreciation about your experience at Golden Tulip Jineng Resort Bali. It is a great pleasure knowing that you had an enjoyable time and we are looking forward to welcoming you back again in your next visit to Bali. Best regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thank you for sharing your recent experience at Golden Tulip Jineng Resort Bali. Our sincere apologies for the challenges that you have faced during your stay. Your feedback has been shared to related department for immediate improvement. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion. Best regards, Gindo Sianturi General Manager

Dear Brendt, Warmest greetings from Golden Tulip Jineng Resort Bali. Thank you for taking the time to leave feedback regarding your stay at Golden Tulip Jineng Resort Bali. We are sorry that it has not met your expectation. Your feedback in regards to several issues has been passed on to our team for immediate improvement. We do hope this does not deter you from visiting us again in the future. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion. Kind regards, Gindo Sianturi General Manager

Dear Krystal, Thank you for sharing your recent experience at Golden Tulip Jineng Resort Bali. We sincerely appreciate your compliments about our hotel and are looking forward to welcome you back again on a future occasion. Best regards, Gindo Sianturi General Manager

Dear Wenjin, Thank you for having taken your time to share your experience at Golden Tulip Jineng Resort Bali. We are sad to learn that we're not able meet your expectation. We have shared your feedback to relevant department for immediate improvement and hope this will not impair your confidence to stay with us again. Best regards, Gindo Sianturi General Manager

Dear Chloe, Thank you for staying with us and giving us a rating at 2 out of 5. I do sincerely apologize if there was any inconvenience and disappointment during your stay. I hope this experience will not impair your confidence to stay again with us in your next visit to Bali. Best regards, Gindo Sianturi General Manager

Dear Jan, Thank you for sharing your experience at Golden Tulip Jineng Resort Bali. We are glad that you enjoyed most of our facilities. Our sincere apologies for the challenges that you have faced during your stay, we assure you that your feedback about the food will be noted for immediate improvement. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion. Best regards, Gindo Sianturi General Manager

Dear Simon, We thank you very much for sharing your recent experience at Golden Tulip Jineng Resort Bali. We really appreciate your positive feedback and will share it to our team. Some notes about the lighting and water pressure will be resolved soonest as possible. Once again thank you and we hope to see you again in your next visit to Bali. Best regards, Gindo Sianturi General Manager

Dear Mr. Mohamad, Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel.

Dear Faiz, Thank you for staying with us. We look forward to welcome you back in your next visit to Bali. Best Regards, Gindo Sianturi General Manager

Dear Nial, Thank you very much for taking the time to share your recent experience at Golden Tulip Jineng Resort Bali. We really appreciate your lovely words about our staff and the rooms. Your feedback regarding our Swim up bar has been shared to our team for immediate improvement. Hopefully we can have the opportunity to welcome you back again in your next visit to Bali. Once again, thank you. Best Regards, Gindo Sianturi General Manager

Dear Monika, I would like to thank you for the feedback concerning your stay. We are very sorry for the inconvenience caused by several situations mentioned. Your feedback regarding the bathroom smell, towels and minibar have been shared to related department for immediate improvement. We do hope this does not deter you from visiting us again in the future. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion. Best Regards, Gindo Sianturi General Manager

Dear Sir/Madam, Thank you very much for your lovely words. We are glad that you enjoyed your stay at Golden Tulip Jineng Resort Bali and we look forward to welcoming you again in the near future. Best Regards, Gindo Sianturi General Manager

Dear Fuad, Thank you for your lovely words. We really appreciate it and look forward to serve you again in your future occasion. Best Regards, Arifin Moechamad Acting-GM

Dear Bono van den, Thank you for leaving such a lovely feedback about Golden Tulip Jineng Resort Bali. We are happy to see that we met your expectation and that you had a pleasant stay with us. Once again thank you and we hope to be able to serve you again soon. Best Regards, Willy SUDERES General Manager

Dear Tammy, Thank you for taking the time to write a review about your recent stay with us. Our sincere apologies for the challenges that you have faced during your stay and we assure you that your feedback will be noted for immediate improvement and add it as an example in our daily training in order to deliver best services to our guest. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion. Best Regards, Willy SUDERES General Manager

Yang Terhormat Fronica, Terima kasih banyak atas masukkannya. Segera akan kami tindaklanjuti dengan tim terkait. Kami tunggu untuk kunjungan selanjutnya. Salam, Willy SUDERES General Manager

Dear Nena, Thank you for your wonderful comments and apologize for the late reply. We hope to see you again in your next visit to Bali. Best Regards, Willy SUDERES General Manager

Dear Sir/Madam, Thank you for leaving your positive feedback about Golden Tulip Jineng Resort Bali and apologize for the late reply. Your comment about the bed corner has been reviewed and few adjustment is in progress. We hope to be able to serve you again soon. Once again thank you. Best Regards, Willy SUDERES General Manager

Yang Terhormat Bapak Joni, Terima kasih telah meluangkan waktu untuk menulis review semasa tinggal Bapak di Golden Tulip Jineng Resort Bali. Masukkan bapak telah kami sampaikan kepada tim yang terkait. Kami tunggu kunjungan Bapak ke Resort kami di masa yang akan datang. Salam, Willy SUDERES General Manager

Dear Mohamad, Thank you for having taken your time to write this lovely review and apologize for the late reply. We hope to be able to serve you again in your next visit. Best Regards, Willy SUDERES General Manager