Hi Brian, I am sorry that you were not pleased with your stay with us. I will take this noted and to learn from and to improve from. As far as Breakfast we do have some gluten free options available. You checked out so you can go to Denver since you had flight and you mentioned about you wanted to show your daughter bigger city. Anyhow I am taking this very seriously and will make sure to look into the bedding and other items mentioned on your review. Thank You. Ketan C. Manager Best Western Laramie Inn and Suites

Hi Kavya, I am sorry you had no show at our property. I am not sure what it made terrible you had this booked online through Expedia. For anything else please contact them directly. Thank You. Best Western Laramie Inn and Suites

Hi Erica, I am sorry that you felt that prices were high for this BW. However I can tell you when you book on site it compares the other hotels and for same quality and you can see that we were about the same as far as our competition and type of hotels we are. Anyhow for anything else please feel free to contact us at the hotel directly. I hope that you consider staying again with us when you are back this way again. Thank You. Best Western Laramie Inn and Suites

Hi LeAnn, thank you for sharing your experience while your stay with us. I am going to take this feedback to learn from and improve upon. I am here to make sure that we take this seriously and to make this corrected. Thank You. I hope that you consider staying with us again in near future when you are back this way. Thank You.

Thank you Jessica, I appreciate your ratings. I know what caused this because you had booked non refundable booking and we just held the policy. For anything else please reach out to our hotel directly. Thank You. Best Western Laramie Inn and Suites

Hi Chris, I appreciate you sharing this experience while your stay with us. We are Pet Friendly and we do make it easier for the pets to stay here at this hotel. We appreciate knowing that your stay with us was comfortable and our rooms were very clean. I look forward to your future stay with us when you are back this way again. Thank You. Best Western Laramie Inn and Suites

I thank you for sharing your experience with others. However looking in from this reservation I do understand what caused low ratings. You booked a non refundable booking and it was charged for. I am sorry however we did keep that room as agreement between the websites as you had booked this online. Thank you for your understanding. For anything else please feel free to reach out to us directly at hotel. Ketan C. Manager Best Western Laramie Inn and Suites