내부

AKA West Hollywood 여행 후기

4 out of 5
AKA West Hollywood
West Sunset Boulevard, 8500, West Hollywood, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 18개 이용 후기 중 11개" "
평점 8 - 좋아요. 18개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 0개" "
평점 4 - 별로예요. 18개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 1개" "

8.6/10

청결 상태

9.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

SANGJOON

2023년 2월에 15박 숙박함

10/10 - 훌륭해요

Noel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff is always helpful. Pool area is beautiful. Room is well stocked and clean! Love this spot.
2024년 3월에 6박 숙박함
답변 제공: Dom 님, 2024년 3월 12일
Dear Noel,Thank you so much for your kind words, this means the world to us!We are looking forward to having you back to make some more lovely memories.Warm regards,

2/10 - 너무 별로예요

Mark

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
The apartment smelled horrendous like an animal died nearby. I alerted the staff and they had someone look at it which helped for about 12 hours but the smell came back. I alerted the staff again and they did nothing. They were unhelpful and unapologetic for the issue. They did not move my apartment and the smell ruined the weeklong stay. They could have cared less and offered me nothing not even a “sorry” for the issue. I had to purchase room spray in an attempt to mask the smell. Would avoid this property at all costs.
2024년 2월에 6박 숙박함
답변 제공: Dom 님, 2024년 3월 4일
Dear Mark,Thank you for taking the time to write this review, I wished it would have been a positive one, but we also need to know when things go wrong to be able to improve. I am sincerely sorry that you had a smell issue and that this was not solved in a timely manner or that any other solution was offered to you. This will definitely be addressed with the team. I truly wish we would have been able to resolve this matter during your stay for you to have an enjoyable experience.If you considered giving us a second chance, we would love to offer you a discounted rate and a complementary upgrade on a future stay.

8/10 - 좋아요

Javan

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property but when staying on the main road side of the property street traffic can be a little loud
2024년 2월에 7박 숙박함
답변 제공: Dom 님, 2024년 2월 23일
Hello Javan, thank you for your review, we hope you will stay with us again in the future and try one of Down town facing suites which are very quiet.

10/10 - 훌륭해요

Ghanem

2024년 2월에 8박 숙박함
답변 제공: Dom 님, 2024년 2월 22일
Thank you Ghanem!

10/10 - 훌륭해요

ALBERT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AKA Hollywood was a very nice place to stay. My wife and I will stay there the next time we're in town.
2024년 1월에 6박 숙박함
답변 제공: Dom 님, 2024년 2월 22일
Dear Albert, thank you for your kind words, looking forward to having you back.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good stay!
Second time staying in Aka West Hollywood, and it didn’t disappoint. Apartments have plenty of room, very clean, with friendly helpful staff, all in a great area. If I have one small issue during this visit, it was the restricted view of Sunset due to a massive billboard in front of both sitting area and bedroom windows. If the view is restricted it should be included in the room information. Other than that we look forward to returning.
2023년 11월에 10박 숙박함
답변 제공: Dom 님, 2023년 12월 4일
Hello John, Thank you very much for your kind review and for choosing to stay with us again. We are looking forward to having you back.Warm regards,

10/10 - 훌륭해요

Noel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt like home.
2023년 10월에 7박 숙박함
답변 제공: Dom 님, 2023년 11월 15일
Dear Noel,Thank you for taking the time to leave a feedback about your stay and for choosing to stay with us..

10/10 - 훌륭해요

Ingrid

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for business trips!
Everything was as-promised. Very well-equipped and practical apartments. Good service at the front desk, with smooth checking and checkout. Secure and no difficulties. I will definitely stay here when I return.
2023년 10월에 7박 숙박함
답변 제공: Dom 님, 2023년 11월 15일
Dear Ingrid,Thank you very much for your kind words. We hope to have you back soon!

10/10 - 훌륭해요

Maria

2023년 9월에 10박 숙박함
답변 제공: Dom 님, 2023년 10월 2일
Dear Maria,Thank you so much for giving us a ten out of ten. We are looking forward to having you back with us.Warm regards,Dom

10/10 - 훌륭해요

Andy

연인과의 여행
Lots of space
2023년 6월에 6박 숙박함
답변 제공: Megan 님, 2023년 6월 19일
Hello Andy, Thank you for your comment and the 5 out of 5 review! It is true, we offer excellent amount of space in all our studio, one bedroom and two bedroom apartments. Hope to see you again on your next travels to West Hollywood.

10/10 - 훌륭해요

D

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
From now on, our place to stay of choice in LA
The location is great, nice neighbourhood and pretty close to all landmarks and points of interest. Easy to escape to the beach, too. Property was very clean on arrival. Rooms are cleaned once a week only, unlike in a traditional hotel, but this was not an issue for us as we are pretty tidy anyway (additional cleaning can be requested for a hefty fee). The day the cleaners came they did a very thorough job. The swimming pool and the gym are great. The private cinema looked like a great idea too, but we never go round to use it. Parking might have been the only snag, as late in the evenings all the spots in P2 were taken, so we always had to drive down to P3 (I know, not a big issue at all, but this is the only snag I found so had to mention it). However, also important to note: all hotels in the vicinity charge $60-$75/night for parking, whereas at the AKA it was $15/night. Staff is very friendly and helpful. We had several deliveries sent to us while we were there; unfortunately, the last delivery arrived after check-out but the staff made a point to personally contact me to advise about the parcel. We made good use of the kitchen too, as well as of the washer and dryer. As a family of four, having beds in separate rooms and being able to get up at staggered times to have breakfast was a great bonus. Being able to wash our laundry meant we did not have to pack more suitcases. Need to mention the great views we had of the city, even though we were 'only' on the 2nd floor!
2023년 4월에 6박 숙박함
답변 제공: Dom 님, 2023년 5월 15일
Dear Danny,Thank you so much for taking the time of writing this very nice review. We are so happy that you and your family enjoyed your stay with us. We truly hope that you will be back with us soon and maybe try the cinema this time.Warm regards,

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 10박 숙박함

10/10 - 훌륭해요

LUIS

2023년 2월에 6박 숙박함

4/10 - 별로예요

Yuki

10/10 - 훌륭해요

Rina helena

2022년 11월에 9박 숙박함

8/10 - 좋아요

jordan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went here for my 30th birthday; very pleased with my choice!
2022년 1월에 7박 숙박함
답변 제공: Dom 님, 2022년 2월 8일
Dear Jordan, Thank you very much for taking the time to leave a comment about your stay. We are very happy you had a good time for your 30th birthday. We hope you will be back with us soon.

8/10 - 좋아요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 18박 숙박함