스탠다드룸, 킹사이즈침대 1개, 금연, 냉장고 | 객실 내 금고, 다리미/다리미판, 간이 침대, 무료 WiFi

베스트 웨스턴 다이아몬드 바 호텔 & 스위트 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 282개" "
평점 8 - 좋아요. 999개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 194개" "
평점 4 - 별로예요. 999개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 120개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jaeok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ilove it
It was ckean and quiet. Spcially I was satisfied with spacious pocking lot for free.
2020년 6월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 1일
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again in the future. Thank you for your valuable business.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
밤에 쉴곳이 없음
식사는 거의 비슷 하고요 청결도 침구 베게 밤에 나와 담배 피거나 앉아 바람쇨만한 곳이 없음
2019년 6월에 5박 숙박함
답변 제공: Manager 님, 2019년 7월 4일
We appreciate the comments, especially with regards to your opinion of our hotel. We hope to see you again in the future.

10/10 - 훌륭해요

izzy 님, LA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한 객실이 넓고 좋아요.
객실이 넓은편이고 좋았는데 코인라운드리가 근처에 있어 기계소리가 조금 났네요. 블랙퍼스트 포함인데 팬케잌도 직접 구울수 있어 맛있게 먹었네요. 근처에도 몰이 있어 걸어서 맛집도 갈수 있네요.
2018년 1월에 1박 숙박함
답변 제공: Manager 님, 2018년 1월 22일
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

6/10 - 괜찮아요

JAE HYUNG

좋아요: 청결 상태
고속도로 때문에 조금 시끄러운
고속도로 옆이라 좀 시끄러운 편이었고 아침식사도 너무 간단한 음식만 구비가 되어있었네요.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good enough
All staffs were very kind and friendly. In general everything was good and I'll be back there. But room light is somewhat dizzy.

10/10 - 훌륭해요

Gang 님, DIAMOND BAR

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for short stay
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Gang,We appreciate your taking the time to share your feedback with us. We are thrilled to hear that you found our location convenient for your stay. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable visit.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Robin,We're excited to hear you had a fantastic stay with us! We look forward to welcoming you back soon.

8/10 - 좋아요

Michel 님, Cairo

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Michel,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

6/10 - 괜찮아요

Vanessa

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Vanessa, We regret to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any issues. We value your input and hope to welcome you back for an improved stay.

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They gave me my deposit, staff was nice. I will stay there again soon.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Vanessa,We're delighted to hear you had a positive experience during your stay with us, especially with our friendly staff. We look forward to welcoming you back soon to create more great memories together.

8/10 - 좋아요

J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean room and enough parking. The location is really convenient!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello J,We are pleased to hear you enjoyed the cleanliness of your room and our ample parking facilities. It's great that you found our location convenient for your stay. Your satisfaction is important to us and we appreciate your feedback.

10/10 - 훌륭해요

Orretha

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Orretha,Thank you for choosing to stay with us! We are delighted to hear that you had an excellent experience during your time at our hotel. We look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Annie Lynne

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Ac was noisy and property next to the freeway.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Annie Lynne,We are sorry to hear that you were bothered by the AC noise and proximity to the freeway during your stay. We value your feedback and will share your comments with our team for further review and improvement. Your comfort is important to us, and we aim to make every guest experience positive. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Perla

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Perla,We appreciate you choosing our hotel for your stay. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back in the future for an improved experience.

2/10 - 너무 별로예요

Carla

별로예요: 숙박 시설 상태 및 시설
Checked out an hour after checking in. Very unsafe area!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Carla, We're sorry to hear about your experience. Your feedback is important, and we encourage you to reach out to the management team directly to address any concerns regarding the area's safety. Your safety and comfort are our top priorities, and we appreciate you bringing this to our attention.

10/10 - 훌륭해요

Raul

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Raul,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 - 훌륭해요

Lita

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location is very nice, it's near to everything. The next time I come to the area, I definitely book my stay here again.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Lita,We are thrilled to hear that you enjoyed our convenient location! We look forward to welcoming you back on your next visit to the area.

6/10 - 괜찮아요

Hong

아이를 동반한 가족 여행
I like the hardwood floor. I don't like its location - it is very close to highway and it is noisy at night.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Hong,Thank you for sharing your feedback on our hardwood floors. We regret to hear about the noise disturbance from the nearby highway; we recommend next time considering a room located away from the highway for a more peaceful stay.

6/10 - 괜찮아요

Troy

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Troy,We appreciate you choosing to stay with us. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns you may have had during your stay. We hope to welcome you back and provide an improved experience next time.

10/10 - 훌륭해요

Florence

Excellent customer service and will recommend to family
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Florence,Thank you for recognizing our excellent customer service! We appreciate your recommendation and hope to welcome your family in the future for an enjoyable stay.

10/10 - 훌륭해요

samuel 님, Yorba Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The quality is beyond our expectation, the room was quieted and cleaned, style is updated, the jacuzzi was working and heated.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello samuel,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel to be of excellent quality, with a quiet and clean room. It's wonderful that you enjoyed the updated style and that the jacuzzi was in working order and heated. We truly appreciate your feedback and hope to welcome you back in the future.

4/10 - 별로예요

Rosalia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not satisfied with my stay. They didn’t clean the room. We asked for towels never got them. Room was very cold. This place felt more like a motel. Didn’t feel safe.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Rosalia, We apologize for any inconvenience you experienced during your stay. At our hotel, we prioritize cleanliness and prompt service. We encourage guests to bring any concerns to our attention immediately to ensure a comfortable stay. We appreciate your feedback and will address these issues with our team. Please let us know if there is anything else we can assist you with.

4/10 - 별로예요

Larry

좋아요: 청결 상태
The checkin process was unnecessarily lengthy and painfull. Also no hot water in the morning In all four rooms - not acceptable!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Larry, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced during the check-in process and with the hot water in the morning. We understand the importance of a seamless check-in experience, and we will take your comments into consideration to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Mekayla

별로예요: 직원 및 서비스
Front desk clerk rude
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Mekayla,We are sorry to hear about your experience with our front desk clerk. We strive to provide exceptional service to all our guests and we apologize for any inconvenience caused. Your feedback is important to us and we will address this issue internally to ensure it doesn't happen again. Thank you for bringing it to our attention.

8/10 - 좋아요

KAREN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice, the bed was comfortable. The thermostat would only cool down so many degrees and only heat up to certain level. The hot cooked breakfast was fantastic! The scrambled eggs were delicious. The hotel is right on the freeway, so we asked for a quiet room. Would definitely stay here again. The swimming pool and jacuzzi looked great, but we didn't get a chance to use them.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello KAREN,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the comfortable bed and the delicious scrambled eggs during breakfast. We apologize for any inconvenience caused by the temperature controls in your room; we will make a note of this for future improvements. It's wonderful to know that you would consider staying with us again and we hope you get the opportunity to enjoy the swimming pool and jacuzzi next time.

2/10 - 너무 별로예요

Steve

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Steve,We're sorry to hear that your recent stay with us wasn't up to your expectations. We would appreciate if you could reach out to us directly to provide more details about your experience, so we can address any issues you may have encountered. We value your feedback and want to ensure that we improve our services for all our guests. Please contact us at your earliest convenience.

10/10 - 훌륭해요

CYNTHIA ELIZABETH HERNANDEZ

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gustó la ubicación, cerca de tiendas y restaurantes y una vía rápida. Lo único que no me gustó fué el ruido de el extractor en la regadera.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello CYNTHIA ELIZABETH HERNANDEZ,Gracias por compartir tu experiencia con nosotros. Nos complace saber que disfrutaste de nuestra conveniente ubicación cerca de tiendas y restaurantes. Sin embargo, lamentamos escuchar sobre el ruido del extractor en la regadera. Valoramos tus comentarios y los compartiremos con nuestro equipo de mantenimiento para tomar las medidas necesarias. Esperamos poder recibirte nuevamente en el futuro para brindarte una estadía aún mejor.

8/10 - 좋아요

Carmen

가족 여행
좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Carmen,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had an enjoyable experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 - 좋아요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel clean
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Gloria,Thank you for taking the time to leave us a review! We're glad to hear that you found our hotel to be clean. We strive to maintain a high level of cleanliness and hygiene for our guests' comfort. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room was spotless and I was very impressed.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Emma,Thank you for your kind words regarding the cleanliness of your room. We strive to provide exceptional service and it's rewarding to know that we met your expectations. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Dear Guest,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience. If you have any further feedback or need assistance with future reservations, please don't hesitate to reach out to us directly. We look forward to welcoming you again soon!

6/10 - 괜찮아요

Thai

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I almost always stayed at BW but seems like not all BW are the same, like other provides water bottles and this one is not…anyway it’s good
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Thai,Thank you for your loyalty to the Best Western brand. We appreciate your feedback and are glad to hear that you had an overall positive experience at our hotel. While we don't provide water bottles, we offer a range of amenities and services to ensure a comfortable stay. We hope to welcome you back on your next visit.

10/10 - 훌륭해요

Haji

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Haji,Thank you for staying with us and for your perfect rating! We're thrilled to hear that you had a fantastic experience at our hotel. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Stewart

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Stewart,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. If you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Yvette 님, HOLLISTER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy location on/off the freeway
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Yvette,Thank you for choosing our hotel and taking the time to share your feedback. We're delighted to hear that our convenient location near the freeway was beneficial for your stay. We strive to provide excellent service and we hope to welcome you back again in the future.

4/10 - 별로예요

Rudy 님, Pico Rivera

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property owners are rude. We had an issue checking in and instead of trying to help with the situation this lady yelled at us and proceeded to shame her employee since she had clicked something that she shouldn't have while checking us in. I felt so bad for the employee, I've stay here quite often and was didsapointed on how this lady treats the customers and employee.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Rudy, Thank you for bringing this to our attention. We sincerely apologize for the negative experience you had at our property. We understand the importance of excellent customer service and will address this matter with our staff. We appreciate your loyalty and hope to have the opportunity to provide you with a better experience in the future.

2/10 - 너무 별로예요

wendy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the management is so rude and disrespectful, very unprofessional to staff and others. I had stayed here a couple of times but the management is just horrible. Not worth the money. Never again!!!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello wendy, We apologize if your experience with our management was not up to your expectations. We always strive to provide professional and respectful service to our guests. If there is anything specific you would like to address, please contact our management directly as they would be more than happy to assist you. Thank you for your feedback and we hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was nice. Only issue was I was accidentally overcharged for a room I already paid for.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Jamie, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the overcharged amount. We recommend contacting our management directly regarding this matter, as they will be able to assist you further in resolving this issue.

10/10 - 훌륭해요

Maria 님, DIAMOND BAR

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Maria,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

grant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a quiet comfortable place with good dining option in the area. Easy freeway access and close to our reason for being there.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello grant,Thank you for sharing your positive experience at our hotel! We're delighted to hear that you found our property to be quiet and comfortable, and that our dining options met your expectations. We also pride ourselves on our convenient freeway access, which we're glad was beneficial to you. We hope to welcome you back in the future!

10/10 - 훌륭해요

TONY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello TONY,Thank you for taking the time to leave a positive review of your recent stay with us. We are thrilled to hear that you had a great experience. Our team works hard to provide exceptional service to all of our guests. We hope to have the pleasure of welcoming you back in the future.

6/10 - 괜찮아요

Abe

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Abe,We appreciate you choosing our hotel for your stay. We value your experience and would love to hear more about your stay. Please feel free to reach out to us directly with any feedback you may have. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

cyndi 님, Coarsegold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has been updated and is very nice
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello cyndi,Thank you for your kind feedback! We're thrilled to hear that you found our recently updated property to be very nice. We take great pride in providing our guests with a comfortable and enjoyable stay. We appreciate your support and hope to welcome you back in the future.

8/10 - 좋아요

Blair

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
2023년 11월에 7박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Blair,Thank you for your feedback on your recent stay with us! We are pleased to hear that you had a good experience during your stay. If you have any further comments or suggestions, please do not hesitate to reach out to our management team. We appreciate your business and hope to welcome you back in the future!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel I have stayed in. Beds were extremely uncomfortable, Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner. Front office not polite very rude. When asked for an extra towel front office male said no
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable environment for all our guests and will address the issues you mentioned with our housekeeping and front office teams. We appreciate your input and will take it into consideration for future improvements to enhance the guest experience. We encourage you to reach out to our management directly to discuss any further concerns you may have.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
do not stay
The room we stayed in was NOT fully cleaned and the linens looked like they were not changed. The staff especially the indian guy at this hotel was not friendly and helpful. There was no toilet paper and when asked he was being very rude . Bad experience
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Dear Guest, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. Our housekeeping team strives to maintain a high standard of cleanliness and we are sorry that we fell short on this occasion. We will address this issue and ensure it does not happen again in the future. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Patti 님, Glendora

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They are doing some much needed construction I rented 2 rooms for clients, 1 room was okay, the other had non working tv remote, alarm clock and phone and weak water pressure maintenance came in and took care of issues. Freeway has order and noise, choose non freeway side
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Patti,Thank you for choosing our hotel for your clients' stay. We apologize for the inconvenience and appreciate your feedback regarding the room. We're glad our maintenance team resolved the issues promptly. Please feel free to request a room on the non-freeway side during future visits for a quieter experience. We value your business and hope to have the opportunity to welcome you back.

8/10 - 좋아요

Ave Mericia

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Ave Mericia,Thank you for choosing our hotel for your stay. We are glad to hear that you had a positive experience. If there is anything specific that you would like to highlight or any feedback you would like to share, please feel free to reach out to us directly. We value your input and look forward to hosting you again in the future.

10/10 - 훌륭해요

Ryan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent atmosphere, staff was very friendly and helpful.
2023년 10월에 5박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Ryan,Thank you for your valuable feedback! We strive to create a welcoming atmosphere and our friendly staff is always ready to assist. We appreciate your kind words and hope to welcome you back in the future for another delightful stay.

10/10 - 훌륭해요

Leslie

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello Leslie, Thank you for taking the time to share your feedback. We apologize for any inconveniences you may have encountered during your stay. Your feedback is important to us, and we appreciate your input. We look forward to welcoming you back in the future and providing you with an exceptional experience.