외관

힐튼 가든 인 로스 앤젤레스/할리우드 여행 후기

3 out of 5
힐튼 가든 인 로스 앤젤레스/할리우드
2005 N Highland Avenue, Los Angeles, CA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 444개" "
평점 8 - 좋아요. 1003개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 131개" "
평점 4 - 별로예요. 1003개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 96개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Hee-Gook

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
It had no bottled water in the room. First time I had such experience in hotel/ motel.
2022년 7월에 1박 숙박함
답변 제공: HGI 님, 2022년 7월 30일
Thank you we will share this with the staff.

10/10 - 훌륭해요

Shamarra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 29일
Shamarra, Hilton Garden Inn Los Angeles/Hollywood is delighted to know you had a great experience. We're looking forward to welcoming you back for another excellent stay!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Bruno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 27일
Bruno, thank you for the stellar rating! Hilton Garden Inn Los Angeles/Hollywood is delighted you enjoyed your stay. We look forward to welcoming you back soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints here.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Sean, thank you for your feedback! Hilton Garden Inn Los Angeles/Hollywood is thrilled that you had an enjoyable stay. We're looking forward to welcoming you back soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Sonya 님, North Las Vegas

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel itself was very clean. Staff were very friendly, nice and polite. Restaurants and mall within walking distance. We took a Uber to Universal Studios, only about an eight minute ride. Con - we were in room 526 and the cloth chairs had a very bad body odor. I purchased a can of Lysol and sprayed them down and it was much better. We didn’t dare sit in them. Just used them for our luggage. The safe didn’t work either. We reported both items to the checkout staff. For convenience I would still recommend.
답변 제공: Customer Service 님, 2024년 5월 20일
Sonya,The Hilton Garden Inn Los Angeles/Hollywood appreciates your feedback. It is wonderful to know that you found the hotel very clean and our team members friendly and polite. We are also glad that you enjoyed the convenience of nearby amenities and the short ride to Universal Studios.Regarding the issues in room 526, thank you for bringing them to our attention at checkout. Your recommendation means a lot to us.We hope to have the pleasure of welcoming you back in the future.Safe travels!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 - 괜찮아요

Carlos

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Thank you
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 19일
Carlos, thank you for your feedback. We hope to welcome you back in the future and aim to exceed your expectations.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Hollywood Bowl and well conected
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Maria, thank you for your kind words. The Hilton Garden Inn Los Angeles/Hollywood is indeed conveniently located for those visiting popular attractions like the Hollywood Bowl. We're glad you enjoyed your stay and hope to welcome you back soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 - 별로예요

Timothy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Timothy, it's unfortunate to hear your experience did not meet expectations. We value your feedback as it guides our continuous improvement efforts. We hope to have the opportunity to provide you with a superior experience in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable room.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 11일
Darren, it's wonderful to hear you found your room at the Hilton Garden Inn Los Angeles/Hollywood to be extremely cozy. We always strive to provide the highest standard of comfort for our guests. We look forward to your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Yoshioka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 11일
Yoshioka, thank you for your rating. At Hilton Garden Inn Los Angeles/Hollywood, we are always striving to improve, so we'd love to hear more about your stay with us. Your feedback is invaluable to us. We look forward to welcoming you back in the future!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Tina

2024년 5월에 1박 숙박함

8/10 - 좋아요

Michael

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Michael, thank you for choosing Hilton Garden Inn Los Angeles/Hollywood for your stay. We're glad to see you had a positive experience with us. Our team looks forward to welcoming you back in the future!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, clean, convininent.
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 25일
Alexander, the Hilton Garden Inn Los Angeles/Hollywood truly appreciates your positive comments. We're thrilled to read that you found our hotel to encompass friendliness, cleanliness and convenience. Looking forward to serving you again in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was all extremely friendly and patient which was very comforting to have being so far from home. So many attractions were super close so made us very happy
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Crystal, we are overjoyed to know that at Hilton Garden Inn Los Angeles/Hollywood, our dedicated team members were able to provide a comforting and welcoming environment. We're also glad that you appreciated our proximity to numerous local attractions. Your satisfaction truly means a lot to us. We can't wait to welcome you back on your next trip!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I didn't like is I had to pay for valet when they didn't even move my car from when I initially parked it.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Rosemary, we're delighted you chose to stay at Hilton Garden Inn Los Angeles/Hollywood. It's regrettable to hear your concerns about the valet service, rest assured, it is our intention to provide top-notch services that cater to our guest's needs. We hope to offer a more seamless experience on your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 - 괜찮아요

Homayoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
We appreciate you leaving your feedback with us, Homayoon.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Dianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Dianna, it's wonderful to see your 5-star rating for Hilton Garden Inn Los Angeles/Hollywood. We're grateful for your high scoring of your visit and look forward to welcoming you back in the future!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Paulina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buena ubicación y buenas condiciones de la habitación
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Paulina, es reconfortante saber que aprecias la excelente ubicación y las cómodas condiciones de las habitaciones en Hilton Garden Inn Los Angeles/Hollywood. Trabajamos constantemente para brindarles a nuestros huéspedes una experiencia placentera. Estaremos encantados de volver a recibirle pronto.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Thanks for the outstanding rating, Maria!We're delighted your time at Hilton Garden Inn Los Angeles/ Hollywood was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 - 별로예요

Manoj

Very small
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Manoj, we understand that you found the size of the accommodation not to your liking. Although some guests see our compact spaces as efficient and cozy, we do realize that it won't appeal to everyone. You might find our larger suites more comfortable for your needs in the future. Thank you for leaving us your feedback.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

ALEXIS DANIEL

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Thanks for the 4/5 rating, Alexis!We're thrilled you enjoyed your time at Hilton Garden Inn Los Angeles/ Hollywood so much! We look forward to sharing an even better experience with you soon. Have a lovely day!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very good. Only bad part is the $45 valet parking nightly
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Kayla, it's wonderful to hear that your stay at Hilton Garden Inn Los Angeles/ Hollywood was very good. We understand parking in highly visited areas can often be a challenge. We seek to provide the most secure and efficient option possible for our guests. Your understanding is greatly appreciated. Looking forward to welcoming you back.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 - 괜찮아요

Theresa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice pool deck area with comfortable seating. Housekeeping banged on the door at 8:15am though checkout isn't until 11am. That is not pleasant as a sleeping guest. Other staff, such as front desk and parking helpers, were very friendly. This is a no-frills hotel but fine for overnight. The wifi works!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Theresa, thank you for sharing your comments. It's wonderful to hear that you appreciated our pool deck area and found our team members at the front desk and parking to be very welcoming.We regret to hear about your experience with an early housekeeping visit. We're always striving to ensure a relaxing stay, and your feedback helps us improve.As for our amenities, while we aim to provide all essential services without unnecessary bells and whistles, we hope you found everything you needed, including our reliable wifi. Thank you again, and we hope to have another opportunity to serve you.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 - 별로예요

Avery

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Avery, it seems like your stay did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable, and we'd love the opportunity to further understand where we went wrong. Your next visit can be an improved one.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Larry

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet is the only parking option, this may sound like a way for the hotel to make more money, but the convenience of always having a parking spot is worth the cost
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Larry, it's great to understand that you appreciated the convenience of the valet system at Hilton Garden Inn Los Angeles/ Hollywood. This service is indeed designed with guest satisfaction in mind. We look forward to welcoming you back on your next visit to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Lori 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, big bathroom, lots of room in the room itself. Very clean.. all employees I dealt with from front desk, housekeeping, to valet were very helpful. The housekeeper even made sure to tell me I should get my umbrella out of i had one, because it was raining. Very nice!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Lori, thank you for choosing the Hilton Garden Inn Los Angeles/Hollywood during your recent visit. We're thrilled you appreciated our ample space and cleanliness. It's also encouraging to learn how helpful our team members were to you - they'll definitely appreciate your kind words. Just like them, we look forward to being your host whenever your travels bring you back this way.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Jeniffer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Jennifer, it's great to see you enjoyed your stay at Hilton Garden Inn Los Angeles/Hollywood. We wholeheartedly appreciate your support and are looking forward to welcoming you back on your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel could have been better maintained. Hallways were dirty. Overall not a bad stay
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Chris, thank you for your feedback. It's great to learn that your overall experience at Hilton Garden Inn Los Angeles/ Hollywood was satisfactory. As for the cleanliness, we consider it one of our utmost priorities and will certainly look into your concerns to ensure we are meeting our high standards. We look forward to welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

sally

가족 여행
좋아요: 편의 시설/서비스
It was great
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Sally, it's wonderful to hear that your stay at the Hilton Garden Inn Los Angeles/Hollywood was enjoyable. We truly appreciate your positive feedback and look forward to welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Cerena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very easy and staff was very friendly
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Cerena, it's delightful to hear about your positive experience at the Hilton Garden Inn Los Angeles/Hollywood. Your remarks about the easy process and friendly team are greatly appreciated. We hope to provide you with more memorable moments during your next stay with us.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Genesiz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in staff and Valet were very nice and considerate.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Genesiz, it's wonderful to know you found the team members at Hilton Garden Inn Los Angeles/Hollywood, including those at the front desk and our valet service, to be kind and thoughtful. Your acknowledgment of their effort and dedication is much appreciated. We hope to welcome you back soon for another comfortable and enjoyable stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Thank you for the fantastic rating, Jose!It's outstanding you had such a wonderful experience at Hilton Garden Inn Los Angeles/ Hollywood. We care about the satisfaction of our guests. We can't wait to see you again soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Maryjane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
Stay was good and comfortable. Easy conveniences near by and lots of services in hotel. Wesley the valet was very friendly.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Maryjane, it's encouraging to hear about your satisfying stay at the Hilton Garden Inn Los Angeles/ Hollywood. We're thrilled that our convenient location and in-house services exceeded your expectations. Also, your kind words about Wesley, one of our valuable team members, are highly appreciated. We look forward to your next visit!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay
Clean and comfortable room. Friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Brett, thank you for taking the time to share your experience at the Hilton Garden Inn Los Angeles/ Hollywood. It's great to hear that you found your room to be clean and comfortable, and our team members friendly. We look forward to welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Ernesto A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cumple con el objetivo
Buena ubicación , mala atención en valet parking
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Ernesto, gracias por tu reseña y por resaltar la buena ubicación del Hilton Garden Inn Los Angeles/Hollywood. Lamentamos saber que el servicio de valet no cumplió con sus expectativas. Tenga en cuenta que sus comentarios serán tenidos en cuenta para mejorar los servicios prestados por nuestros colegas. Esperamos darle la bienvenida nuevamente para una estadía más fluida en el futuro.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

James

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked everything, but especially the condition of the room, the quietness, and the courteous, helpful and friendly staff. The latter were incredible, starting with Aurora in parking who was outstanding in getting things going off the top. Our hats off to her.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 3일
James, it's wonderful that you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. We're thrilled to hear that our well-kept rooms and tranquil surroundings aided in making your experience enjoyable. Our team members, including Aurora, will be pleased to know their efforts were appreciated. We hope to see you again soon for another outstanding experience.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Ellie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was extra nice and very helpful
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 30일
Ellie, we're thrilled to hear your positive feedback about Hilton Garden Inn Los Angeles/Hollywood. Our team members are dedicated to providing a warm and helpful service to all our guests. We're glad we could make your stay special and look forward to seeing you soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Jorge

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thanks for the 4/5 rating, Jorge!We're happy you had such a lovely stay at Hilton Garden Inn Los Angeles/ Hollywood! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Service 님, 2024년 1월 19일
Kyle, it's great to know you had an agreeable stay at the Hilton Garden Inn Los Angeles/ Hollywood. We're looking forward to the opportunity to welcome you back on your next visit to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
Thanks, Mike! It's outstanding your time at Hilton Garden Inn Los Angeles/ Hollywood was fantastic. We can't wait until your next visit!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Carlos Fábio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Conforto e localização excepcionais!!!!
Gostei muito de minha estadia no hotel. Foram 9 diárias. Hotel muito bom, bem localizado, perto dos meus principais pontos de interesse. Quarto espaçoso, com cama, colchão e travesseiros muito confortáveis. Adorei o banheiro. Funcionários muito corteses e prestativos. O que deixou um pouco a desejar foi o café da manhã. Todos os dias, era a mesma coisa. Apesar de podermos pedir algo diferente na cozinha, o café da manhã sempre era a mesma coisa. Já fiquei em outros hotéis nos EUA e eles variavam o café da manhã. No mais, isso não fez com que minha estadia fosse ruim, é só um adendo a respeito da minha estadia. Com toda certeza, eu voltaria a me hospedar no hotel.
2023년 12월에 9박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Carlos, é maravilhoso saber que você gostou muito de sua estadia no Hilton Garden Inn Los Angeles/Hollywood, especialmente da cama confortável e do quarto espaçoso. Também estamos entusiasmados com sua apreciação por nossos colegas corteses e prestativos. Entretanto, tomamos nota dos seus comentários sobre a variedade do pequeno-almoço e apreciamos a sua ideia de melhoria. Obrigado por compartilhar sua experiência e esperamos sinceramente recebê-lo novamente.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and poo, friendly & helpful staff
My wife and I stayed here for our first visit to LA and loved it. The hotel was conveniently located to a lot of sights in Hollywood, the staff was very friendly and helpful, and the rooms were clean and cozy. The outdoor heated pool and hot tub were fantastic and very relaxing. The hotel was quiet, and it was a very relaxing stay. I would HIGHLY recommend it.
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Paul, we're thrilled to hear how much you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. It's wonderful that our prime location and friendly team members contributed to a positive experience for you and your wife. We're also delighted that you found comfort in our clean rooms and outdoor amenities. Your high recommendation is greatly appreciated, and we look forward to welcoming you back on your next visit to Los Angeles.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Lory Jane

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Thanks for the perfect rating, Lory!We're pleased to hear that you have fully enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood, as we strive to create a full service experience for our guests. We can't wait to see you again soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Gustavo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
Thank you for sharing your perfect rating with us, Gustavo!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Los Angeles/ Hollywood! We want everyone to feel right at home at Hilton Garden Inn Los Angeles/ Hollywood. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

David 님, Victorville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a standard-sized room with a king-sized bed. Nice shower and bathroom. Comfortable but small compared to what we normally get. There is only one chair and no table of any kind. Towels are nice, and wifi is 24 Mbps if you pay the extra $5. I have no idea what the normal speed is. NO PARKING unless you are willing to shell out $45 for valet. I have no idea where you park otherwise. Free breakfast was good, but out of coffee and no ketchup for the cubed potatoes. There was only one person on staff to do everything, including bus the table. Poor guy.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
David, thank you for sharing your impressions of your stay. We're glad our room amenities and breakfast left a positive impression on you. However, we regret any inconvenience faced due to the room size and parking arrangements. Your observations have been noted for improvements. Our team members give their all to provide a good service, we appreciate your understanding on busy periods. We hope on your next visit, you experience only the best we have to offer at Hilton Garden Inn Los Angeles/ Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Maureen

Make the breakfast a little cheaper
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 25일
Maureen, thank you for taking the time to share your thoughts. It's delightful to know that you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. Your suggestion regarding breakfast pricing is appreciated and will be forwarded to the relevant department for consideration. We're eager to welcome you back soon for another pleasant stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Theodore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
Thank you for sharing your thoughts with us, Theodore!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Garden Inn Los Angeles/ Hollywood. Thank you and have a lovely day!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Maria

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 22일
Maria, thank you for your five-star rating of Hilton Garden Inn Los Angeles/Hollywood. It's wonderful to hear that your stay was satisfactory. We're glad to know we could meet your hospitality needs and we look forward to welcoming you on your next trip to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 - 좋아요

Irenecris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Thank you for the 4/5 rating, Irene!We are excited to see that you had an enjoyable experience at Hilton Garden Inn Los Angeles/ Hollywood. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 - 훌륭해요

Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Albert, thank you for your high score. We're thrilled to know that Hilton Garden Inn Los Angeles/Hollywood met your expectations in providing an exceptional stay. We remain at your service and look forward to welcoming you back in the near future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel