Pankeun, it's truly delightful to hear about your positive ratings for InterContinental Los Angeles Downtown, an IHG Hotel. We trust you thoroughly enjoyed your stay and we hope to welcome you back again soon.Matthias KaiserHotel Manager

혜선님, 저희 팀원들의 훌륭한 서비스에 대한 친절한 말씀에 감사드리며, Uber 이용 중 수하물 운반에 도움을 드릴 수 있어서 기쁩니다. 그러나 욕실 시설 문제 등 불완전한 부분이 있다는 점을 유감스럽게 생각합니다. 다음 번에 보다 편안한 숙박을 위해 저희 팀은 항상 이러한 문제를 신속하게 처리할 준비가 되어 있음을 알아주시기 바랍니다. IHG 호텔인 InterContinental Los Angeles Downtown을 선택해 주셔서 감사합니다.Matthias KaiserHotel Manager

Ho Chul, thank you for leaving a rating for your recent stay at InterContinental Los Angeles Downtown, an IHG Hotel. We hope you found your visit to be enjoyable overall, and we're eager to welcome you back again soon for even better experiences.Matthias KaiserHotel Manager

만식님, IHG 호텔인 InterContinental Los Angeles Downtown을 최고 수준으로 평가하신다니 정말 기쁩니다. 이동 편의성 및 주차 대행 서비스에 대한 의견을 공유해 주셔서 감사합니다. 우리는 고객의 요구 사항을 충족할 수 있는 다양한 옵션을 제공하기 위해 노력하고 있으며 귀하의 의견을 고려할 것입니다. 우리와 함께 머물기를 선택해 주셔서 감사하며 곧 다시 만나기를 바랍니다.Matthias KaiserHotel Manager

Woo Sik, it seems your stay didn't meet your expectations. Although there aren't specific issues mentioned, it's clear we fell short. Offering a memorable stay for our guests is a priority. We appreciate your feedback and will strive to improve. We hope you will consider giving us another opportunity to provide a superior experience.Matthias KaiserHotel Manager

Hyerim, thank you for sharing your experiences. We're glad to read that you appreciated our amenities and hospitality. However, we're sorry to hear about your reception experience. Communication is crucial, and we always aim to provide all essential details, including meal times and locations. We apologize for any inconveniences due to missing receipt and lack of contact information. Your feedback is essential and will be passed along to inspire improvements. We hope to offer a more seamless experience on your next stay.Matthias KaiserHotel Manager

We appreciate your lovely rating, Jiyong!The satisfaction of our guests is important to us so we can't wait to see you back again at InterContinental Los Angeles Downtown, an IHG Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!Matthias KaiserHotel Manager

Hana, it's great to see that you had an excellent experience at InterContinental Los Angeles Downtown. We appreciate your star rating and hope you'll consider us for your next visit to downtown Los Angeles. Thank you.Matthias KaiserHotel Manager

Minhan, thank you for taking the time to share feedback on your recent stay. We understand your concerns about the surroundings during late hours. Please be assured that guest security and comfort remain our top priorities. We are looking forward to having you again in the future and hope to provide a more satisfying experience on your next visit.Matthias KaiserHotel Manager

Thanks for the outstanding rating!We're delighted your time at InterContinental Los Angeles Downtown, an IHG Hotel was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.Matthias KaiserHotel Manager

주연님, InterContinental Los Angeles Downtown의 위치가 좋고 객실이 편안하다고 말씀해주셔서 정말 기쁩니다. 로비에서 보이는 독특한 전망이 마음에 드셨다니 정말 기쁩니다! 서비스 지연과 욕실 시설 이용에 약간의 불편을 겪으셨다면 사과드립니다. 귀하의 피드백은 매우 중요하며 개선하는 데 도움이 됩니다. 우리는 이미 또 다른 즐거운 숙박을 위해 다시 당신을 환영하기를 고대하고 있습니다.Matthias KaiserHotel Manager

Jungil, thank you for choosing to stay at the InterContinental Los Angeles Downtown. We're thrilled to know that your experience was enjoyable, and we look forward to welcoming you back in the future. Safe travels!Matthias KaiserHotel Manager

시간을 내어 피드백을 공유해 주셔서 감사합니다. 귀하의 숙박 중 일부 측면이 귀하의 기대에 부응하지 못했다면 깊이 후회합니다. 물, 슬리퍼 등 편의시설 제공에 관한 문제, 리조트 요금 및 서비스에 대한 의사소통 부족 등은 당사의 일반적인 기준을 반영하지 않습니다. 우리는 지속적으로 개선하기 위해 노력하고 있으며 향후 발전을 위해 귀하의 의견을 반영할 것입니다. 귀하의 의견에 다시 한번 감사드립니다.Matthias KaiserHotel Manager

성준님, 투숙하시는 동안 소음으로 인해 불편을 겪게 되어 진심으로 사과드립니다. 우리는 모든 손님이 평화롭고 편안한 잠을 잘 수 있도록 하는 것을 목표로 하고 있는데, 이 측면에서는 부족한 것 같습니다. 주차 대행 요금과 관련된 문제도 우려됩니다. 우리는 이 측면에서 우리의 커뮤니케이션 프로세스를 확실히 평가할 것입니다. 귀하의 의견은 고객 경험을 향상시키기 위한 지속적인 노력에 귀중한 것입니다. 앞으로 더 나은 환경에서 다시 고객님을 맞이할 수 있기를 바랍니다.

Thank you for sharing!At InterContinental Los Angeles Downtown, an IHG Hotel, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

We appreciate you taking the time to share your feedback, Jiyoung.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.Matthias KaiserHotel Manager

인사말! 귀하의 의견에 감사드리며, 투숙하시는 동안 불편을 끼쳐드려 죄송합니다. 우리는 스스로 설정한 높은 수준의 청결도와 서비스를 유지하기 위해 최선을 다하고 있으며, 특히 욕실 청결도 및 편의 시설과 관련하여 일부 영역이 귀하의 기대에 부응하지 못한 점을 유감스럽게 생각합니다. 귀하의 피드백을 통해 우리는 개선을 위해 이러한 영역을 해결할 수 있는 기회를 얻게 됩니다.한편, 객실에서 보이는 LA 전망과 침대 상태가 매우 만족스러웠다는 소식을 전해드리게 되어 기쁘게 생각합니다. IHG 호텔인 InterContinental Los Angeles Downtown과 저희의 독특한 위치에 머무는 동안의 긍정적인 측면이 지속적인 인상을 남겼기를 바랍니다. 다음 번 투숙 시 전반적인 경험을 개선할 수 있기를 기대합니다.

Greetings Sungjun,Thank you for choosing our hotel and for taking the time rate and write a review from your recent stay! We are so glad to hear that you enjoyed your accommodations, as our hotel truly aims to provide a unique experience, and we are thrilled that we were able to exceed your expectations. The elevator layout was thought about as a security measure to have only registered guests on guest level rooms but we can understand your inconvenience. We appreciate your comments and will relay them to our management team for better service opportunities. We look forward to welcoming you back in the future.

Thank you for the great review!We're happy you had a pleasant experience with us! It's lovely you enjoyed our cleanliness so much. That's what we like to see! However, we regret that our ventilation didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward.We look forward to hosting you again soon for an even better experience!

Greetings Hosang,We are deeply disturbed to hear that your stay was not to your expectations as our hotel truly aims to provide a unique experience. We appreciate your feedback and we will relay this information to our team for better training opportunities.We hope to get another opportunity to welcoming you back in the near future!

Greetings Suhwan,Thank you for choosing our hotel, and for taking the time to rate and write a review on your recent stay with us! We are so glad to hear that you enjoyed your accommodations, as our hotel truly aims to provide a unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

Dear Taekwang,Thank you for your feedback and apologize for not meeting your expectation for your stay with us.

Thank you so much for your feedback!

Thank you for taking the time to share your feed back with us. We would like to express our apologies that you had a negaive experience in our hotel. Kindly be advised that we will address this case and follow up accordingly to better serve our guests.We hope your next stay with us will be a pleasant journey and looking forward to welcoming you back again.

Thank you so much! for your feed back we look forward to seen you again soon.