야외 수영장

더 가드프리 호텔 할리우드 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1777개 이용 후기 중 985개" "
평점 8 - 좋아요. 1777개 이용 후기 중 374개" "
평점 6 - 괜찮아요. 1777개 이용 후기 중 188개" "
평점 4 - 별로예요. 1777개 이용 후기 중 112개" "
평점 2 - 너무 별로예요. 1777개 이용 후기 중 118개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

HOJIN

좋아요: 청결 상태, 직원 및 서비스
Not so good.
Electricity went out several times even in a min. Complimentary goods were not served until I requested.
2024년 1월에 3박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 2월 2일
Thank you for taking the time to submit your review about your recent stay with us. I am sorry you did not enjoy your stay as much as you could have because of the issues you mentioned. It is helpful to hear from our guests so we can improve on the experience for everyone and I appreciate you taking the time to share your thoughts. Best regards and safe travels.

8/10 - 좋아요

Young Kyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
욕조 있는 방과 높은층 방을 신청했는데 샤워부스있는 2층 방을 받았네요( +주변 소음) 이외에는 해피아워나 조식은 정말 마음에 들었습니다
2024년 1월에 3박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 1월 26일
Hello from Hollywood! I really appreciate you letting us know about your recent stay with us. It is very helpful to hear back from our guests to let us know us know what we are doing well on and what we can continue to improve on. I hope you are able to visit again soon. Best regards and safe travels.

8/10 - 좋아요

Su Jung

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
욕조 청소 상태가 조금 좋지는 않았는데 전반적으로 신축 호텔이라서 나머지는 괜찮았습니다
2023년 9월에 2박 숙박함
답변 제공: Thibault M. 님, 2023년 10월 2일
Hello,Thank you for your honest review! we appreciate the feedback provided regarding the housekeeping and will keep that in mind moving forward.We hope you enjoyed your stay.Best,

10/10 - 훌륭해요

Dokyung

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 4박 숙박함
답변 제공: Antonio 님, 2023년 4월 1일
I really appreciate you taking the time to let us know your thoughts about your recent stay. It is always good to read that our guests had a great stay and that the hotel's location and amenities suited your needs well. I hope you will be our guests again when your travels bring you back to Hollywood. Have a great day!

8/10 - 좋아요

CHOONGHOON

2023년 3월에 1박 숙박함
답변 제공: Antonio 님, 2023년 3월 25일
I really appreciate you taking the time to let us know your thoughts about your recent stay. It is always good to read that our guests had a great stay and that the hotel's location and amenities suited your needs well. I hope you will be our guests again when your travels bring you back to Hollywood. Have a great day!

10/10 - 훌륭해요

DAEYONG

2022년 8월에 4박 숙박함
답변 제공: Front Desk Staff 님, 2022년 9월 15일
Thank you for the 10 out of 10!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was really x 100 nice experience. Thank you for kind and lovely hotel services!
2022년 9월에 2박 숙박함
답변 제공: Front Desk Staff 님, 2022년 9월 6일
Thank you!

10/10 - 훌륭해요

??

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
comportable & clean
2022년 1월에 4박 숙박함
답변 제공: Jason 님, 2022년 1월 20일
Thank you

10/10 - 훌륭해요

Lynda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms
2024년 5월에 1박 숙박함

8/10 - 좋아요

jun 님, Nishitama-gun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ホテル、スタッフの方は親切でキレイでしたが、周りの治安があまり良くなかった。
2024년 5월에 6박 숙박함

2/10 - 너무 별로예요

Amin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s an okay hotel for a night stay.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome Hotel…very clean and great staff. Awesome on-site dining and drinking options. Food was excellent. I will definitely stay again on my next trip to LA.
2024년 5월에 3박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 26일
Thank you so much for feeling comfortable giving us a 5 star! We are happy to hear our staff and amenities fit your needs and we hope to see you again in the future. Safe travels from Hollywood.

2/10 - 너무 별로예요

Amir

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked a room with a tub and i paid for it. When i arrived the front desk it was a lady who did the checked in for me she was extremely rude and angry and it was very obvious she dealing with mental illness. I went upstairs and checked the room there was no tub and the it was different than what i paid for. I came back to front desk and ask her can you tell why i didn’t get a room that i paid for, She said oh we don’t have that room available so why you charge me for that price since it wasn’t available!!? Then she said it is what it is. Really!? If you want you can cancel it and return the key. This is most ridiculous thing i have ever seen for booking a hotel. Even though i contacted the Expedia to tell them what happened they call this hotel and said front desk told them they already upgraded the room but they lied to them there was no upgrade at all. Don’t even waste your time and money to book with this hotel they have rudest front desk you can ever imagine. I will never ever going back to this location amd i don’t recommend it to anyone!
2024년 5월에 1박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 26일
We do apologize for any inconvenience you experienced during your stay. We hope we are able to truly show what we at our property represent to give you a warm and welcoming stay. Thank you for the feedback this is something I will be taking directly to our management team in order to improve our team. Safe travels.

8/10 - 좋아요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Godfrey is off Sunset so less touristy than Hollywood Bl which I love. The rooms are quite small and were really tough to navigate. There isn’t really anywhere for your luggage. And forget about unpacking. For the same price I could have stayed somewhere with a bit larger room. I didn’t love that. You can tell the hotel was made for efficiency. However, the staff was lovely and the rooftop is a great vibe. There is a pool. The Hollywood sign in the backdrop. And walkable to some of the hottest nightlife. It’s a great spot. Prepare yourself for a small room.
2024년 5월에 2박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 24일
Thank you so much for feeling comfortable giving us a good review. I do apologize for the room size however I am very pleased to hear our staff and amenities fit your needs! We hope to see you again soon, from Hollywood.

2/10 - 너무 별로예요

samer

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Séjour du 20 au 22/5/2024:le 21 soir on a dîné au 7ème étage avec mon cousin ZEN ABEDINE Fares et on a réglé la facture sur place. Je découvre que pour le même soir,j’étais facturé en plus 2 dîners que j’ai jamais eu(51,01 9,18 5,72$) et(50 9 5,61$).Donc j’ai payé le dîner 3 fois.Je demande le remboursement
2024년 5월에 2박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 23일
I will be sharing your comments regarding yourexperience with some of our staff with ourmanagement team so that we can focus on training.Our goal is to have every guest feel welcome by everyteam member.

6/10 - 괜찮아요

RUMIKO 님, taishichou

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
バス付きの部屋を予約していたがシャワーのみの部屋になっていた。フロントで予約表と、メールを見せて説明したが、その部屋はもうないということで諦めました。
2024년 4월에 3박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 23일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotel's location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

8/10 - 좋아요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are small
2024년 5월에 4박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 23일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotel's location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

10/10 - 훌륭해요

Dana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 5월에 1박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 23일
Hello from Hollywood! I was very happy to read thatyou felt comfortable giving us 5 stars. Feedback fromour guests is so very important so I appreciate youtaking time to let us know about your stay at our hotel.Safe travels and I hope we see you in Hollywood againsoon!

8/10 - 좋아요

Shamira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was beautiful. Staff and valet people were very friendly.
2024년 5월에 3박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 23일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotel's location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

8/10 - 좋아요

Jamilyn Dela

It was chilly during our stay so we haven’t really used the amenities.
2024년 5월에 3박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 23일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotel's location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

8/10 - 좋아요

Anabel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall hotel was good. Room was small for my liking but ok. Bathroom sink was draining slow and phone was not working.
2024년 5월에 3박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 23일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotel's location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

8/10 - 좋아요

Charles

좋아요: 청결 상태
Would not let me check in before 4 pm. I arrived at 2 pm and they wanted an extra fee to check in early, even though the room was apparently available.
2024년 4월에 2박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 19일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotels location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

8/10 - 좋아요

Santa

연인과의 여행
좋아요: 편의 시설/서비스
Rooms are clean.
2024년 5월에 2박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 19일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotels location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

10/10 - 훌륭해요

carl

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 19일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotels location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

10/10 - 훌륭해요

KEIKO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel staff took the hope that there was yes. And I was able to spend time comfortably.
2024년 5월에 2박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 19일
I really appreciate you taking the time to let us knowyour thoughts about your recent stay. It is alwaysgood to read that our guests had a great stay and thatthe hotels location and amenities suited your needswell. I hope you will be our guests again when yourtravels bring you back to Hollywood. Have a great day!

2/10 - 너무 별로예요

Cristina

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Snotty & rude receptionist as well as manager not accommodating to the mistake that was made.
2024년 4월에 1박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 19일
Thank you for taking the time to share your experienceabout your recent stay at our hotel. I appreciate yourfeedback and am very sorry we did not offer you thebest service we could. I hope you will consider stayingwith us in the future so you may have a moreenjoyable stay. Best regards and safe travels.

6/10 - 괜찮아요

Shina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can hear everything from the inside out. I think the walls and door are too thin. People coming in and out their rooms is easily heard or if house keeping is cleaning next room it’s again easily heard. So if you need to rest throughout the day, not a good hotel to stay.
2024년 5월에 3박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 14일
As a valued guest, your patronage is greatly valued. Isincerely apologize for the issues you encounteredduring your stay. I will be taking this matter directly toour management team as well as reviewing the teammembers who were on duty on that date. While it isnever easy to hear we have not done the best job wecan it is important to hear back from our guests whenthere is an issue so we can work on coaching andcorrecting performance. Thank you again and I dohope you will choose to stay with us at another timeso we may have the opportunity to give a morefavorable impression of our hotel. Best regards andsafe travels.

8/10 - 좋아요

Nobuyuki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 14일
Hello from Hollywood. I am so glad to read that youhad a great stay at our hotel when you visited. It'simportant to hear from our guests to be able tocontinue to strive to do the best job possible. I reallyappreciate your kind words and hope to see you againsoon. Best regards.

10/10 - 훌륭해요

joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and access to Pantages Theatre is ideal!
2024년 5월에 1박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 14일
Hello from Hollywood. I am so glad to read that youhad a great stay at our hotel when you visited. It'simportant to hear from our guests to be able tocontinue to strive to do the best job possible. I reallyappreciate your kind words and hope to see you againsoon. Best regards.

10/10 - 훌륭해요

Michael L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s luxury living. Who doesn’t love that?
2024년 5월에 2박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 14일
Hello from Hollywood. I am so glad to read that youhad a great stay at our hotel when you visited. It'simportant to hear from our guests to be able tocontinue to strive to do the best job possible. I reallyappreciate your kind words and hope to see you againsoon. Best regards.

2/10 - 너무 별로예요

Dominic

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
place said check in any time and then they gave my room away
2024년 5월에 2박 숙박함
답변 제공: Thibault M. 님, 2024년 5월 11일
Dear Dominic,We apologize for any miscommunication. A valid card is required to keep any booking active, regardless of the time you arrive. We do offer a check-in at any time of the day.Best,

10/10 - 훌륭해요

Mira

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ich habe zum zweiten Mal in diesem Hotel übernachtet, leider wurde mir trotz “VIP Access” ein winziges Zimmer zugeteilt, in welchem es schon eng war einen großen Koffer zu öffnen. Beim auschecken habe ich meine Koffer im Luggageroom geparkt, als ich diese abholen wollte musste ich jedoch 30 Minuten warten während mein uber bereits vor der Tür stand, weil die Rezeption mit mit einer Person besetzt war. Das Hotel ist ansonsten schön ausgestattet und liegt gut.
2024년 5월에 3박 숙박함
답변 제공: Thibault M. 님, 2024년 5월 11일
Sehr geehrte/r Mira,Vielen Dank für Ihr Feedback. Es tut uns leid, dass Ihr Aufenthalt nicht perfekt war. Wir werden sicherstellen, dass Ihre Anliegen an das entsprechende Team weitergeleitet werden, um Verbesserungen vorzunehmen. Wir freuen uns, dass Sie unsere Ausstattung und Lage schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

6/10 - 괜찮아요

Daphne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean and nice. Food was good thought it would be small portions but it was delicious and filling. But they charged me for the hotel even though I already booked it a week ago and had to wait for a refund but besides that all good.
2024년 4월에 1박 숙박함
답변 제공: Thibault M. 님, 2024년 5월 11일
Dear Daphne,Thank you for sharing your experience with us. We're thrilled to hear that you found our property clean and enjoyed our delicious and filling food offerings.We apologize for any inconvenience caused by the billing issue you encountered. Rest assured, we take your feedback seriously, and we'll review our procedures to prevent similar occurrences in the future.We appreciate your understanding and hope to have the pleasure of welcoming you back for another enjoyable stay.Best regards,

10/10 - 훌륭해요

barrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lounge, the rooftop. Some rooms have view to courtyard. Nice
2024년 4월에 3박 숙박함
답변 제공: Thibault M. 님, 2024년 5월 11일
Thank you for the positive review!

10/10 - 훌륭해요

Matthew

2024년 5월에 2박 숙박함
답변 제공: Thibault M. 님, 2024년 5월 11일
Thank you for the positive review!

6/10 - 괜찮아요

Ian

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Other than the valet team and the housekeeping team, who were great, the roof top staff and reception staff were very condescending
2024년 5월에 4박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 7일
Thank you for taking the time to submit your review about your recent stay with us. I am sorry you did not enjoy your stay as much as you could have because of the issues you mentioned. It is helpful to hear from our guests so we can improve on the experience for everyone and I appreciate you taking the time to share your thoughts. Best regards and safe travels.

10/10 - 훌륭해요

Whitney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Godfrey was super nice for a quick trip to LA. The staff was super hospitable and the facilities was clean and current. The beds swallowed me up and the showers had the right temperature and right pressure. The rooms a little small but had spots for all of my belongings. Also I loved how prompt valet was, when we called the car was ready before us. I would definitely come back. The Cons: you definitely can hear the music from the rooftop and the bottom floor, but I was so tired I couldn’t care less. This is a lively area so you will hear everything from the street. The food and drinks were a little pricey and need a little help. My calamari was overcooked, and the lobster rolls were a little dry, and needed a little more seasoning. Breakfast was basic but I feel like you could get better from somewhere in the area. The drinks are $20 each but again when you are on Vacation who cares. I definitely would come back, I would just dine Elsewhere.
2024년 5월에 2박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 7일
Hello from Hollywood! I really appreciate you letting us know about your recent stay with us. It is very helpful to hear back from our guests to let us know us know what we are doing well on and what we can continue to improve on. I hope you are able to visit again soon. Best regards and safe travels.

2/10 - 너무 별로예요

Ernestina

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I had to leave the hotel due to the AC unit not wiring in the room. I called multiple times to get front office before an engineer was sent to the room and then another one who thought switching out the filter was going to fix the problem and who lectured me on keeping the shades in the room down so it don’t heat up. My daughter and I literally did not touch anything on that room. Changing the filter did not fix the problem and they wanted to give me and my minor daughter two separate rooms or have us in one bed, absolutely not!! Per Alexis, the front office supervisor, I should be receiving a full refund but it has yet to hit my account.
2024년 5월에 1박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 7일
Thank you for taking the time to submit your review about your recent stay with us. I am sorry you did not enjoy your stay as much as you could have because of the issues you mentioned. It is helpful to hear from our guests so we can improve on the experience for everyone and I appreciate you taking the time to share your thoughts. Best regards and safe travels.

8/10 - 좋아요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 2박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 7일
Thank you so much for taking the time to submit your review of our hotel. I am very happy to see that you had an enjoyable stay and I hope you will be able to be our guest again the next time your travels bring you to the Godfrey in Hollywood. Have a great day!

10/10 - 훌륭해요

Havard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Thibault M. 님, 2024년 5월 11일
Thank you for the positive review!

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A really nice boutique hotel walking distance to Hollywood Blvd. The social spaces on the lobby level and rooftop have are nicely designed. Beds are super comfortable and the shower has great water pressure.
2024년 5월에 1박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 6일
Thank you so much for taking the time to submit your review of our hotel. I am very happy to see that you had an enjoyable stay and I hope you will be able to be our guest again the next time your travels bring you to the Godfrey in Hollywood. Have a great day!

10/10 - 훌륭해요

Joshua

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 4월에 2박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 6일
Thank you so much for taking the time to submit your review of our hotel. I am very happy to see that you had an enjoyable stay and I hope you will be able to be our guest again the next time your travels bring you to the Godfrey in Hollywood. Have a great day!

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, service was simple, quick and intuitive.
2024년 5월에 1박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 5일
Thank you so much for taking the time to submit your review of our hotel. I am very happy to see that you had an enjoyable stay and I hope you will be able to be our guest again the next time your travels bring you to the Godfrey in Hollywood. Have a great day!

4/10 - 별로예요

Vanessa c

2024년 4월에 7박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 25일
Good afternoon, we do apologize for any inconvenience you may have faced during your stay. It is not how we would have liked to present our hotel, however if you ever return we hope we are able to make this up to you the best we can! Safe travels.

6/10 - 괜찮아요

christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I booked a larger room, was not given it after I checked in, and they compromised by waiving the $38 facilities fee. The small refrigerator did not seem to work properly as perhaps it cooled to 50 something degrees; it had no knobs or adjustment. The walls are incredibly THIN as you can hear almost any sound from the hallway and adjoining rooms. Why was this new construction designed as what appears to be no adequate sound insulation; no wonder why people complain about noise. Housekeeping seems to think that their job is to knock on everyone's doors in the morning to wake up everyone by screaming HOUSEKEEPING, including mine which had a do not distrub sign on the door. I was woken up due to the HOUSEKEEPING shriek BEFORE my door was knocked on due to the thin walls! Basic rooms are really small. There are better hotel options elsewhere
2024년 5월에 1박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 4일
As a valued guest, your patronage is greatly valued. Isincerely apologize for the issues you encounteredduring your stay. I will be taking this matter directly toour management team as well as reviewing the teammembers who were on duty on that date. While it isnever easy to hear we have not done the best job wecan it is important to hear back from our guests whenthere is an issue so we can work on coaching andcorrecting performance. Thank you again and I dohope you will choose to stay with us at another timeso we may have the opportunity to give a morefavorable impression of our hotel. Best regards andsafe travels.

8/10 - 좋아요

Meaghan

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The valet was convenient, however check in was curt and unfriendly. When asked for restaurants, response was “I’m not from around here but you could walk up the street”.
2024년 5월에 1박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 3일
Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback as we are continually working to improve our guest's experience and the comments and observations we receive from you and our other guests helps us towards accomplishing that goal. Best regards and safe travels.

10/10 - 훌륭해요

Violeta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The comfort of the room
2024년 4월에 1박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 3일
Thank you so much for taking the time to submit your review of our hotel. I am very happy to see that you had an enjoyable stay and I hope you will be able to be our guest again the next time your travels bring you to the Godfrey in Hollywood. Have a great day!

8/10 - 좋아요

PETER 님, New York

2024년 4월에 2박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 3일
Thank you so much for taking the time to submit your review of our hotel. I am very happy to see that you had an enjoyable stay and I hope you will be able to be our guest again the next time your travels bring you to the Godfrey in Hollywood. Have a great day!

10/10 - 훌륭해요

ZHULDYZ

2024년 4월에 4박 숙박함
답변 제공: Alexis Martinez 님, 2024년 5월 23일
Hello from Hollywood! I was very happy to read thatyou felt comfortable giving us 5 stars. Feedback fromour guests is so very important so I appreciate youtaking time to let us know about your stay at our hotel.Safe travels and I hope we see you in Hollywood againsoon!

10/10 - 훌륭해요

Shanoah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to book and everyone was so helpful
2024년 4월에 1박 숙박함
답변 제공: Jonathan Vargas 님, 2024년 5월 3일
Thank you so much for taking the time to submit your review of our hotel. I am very happy to see that you had an enjoyable stay and I hope you will be able to be our guest again the next time your travels bring you to the Godfrey in Hollywood. Have a great day!