야외 수영장, 수영장 파라솔, 일광욕 의자

토미 할리우드, 하얏트의 Jdv 일부 여행 후기

4 out of 5
토미 할리우드, 하얏트의 Jdv 일부
6516 W Selma Ave, Los Angeles, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 767개 이용 후기 중 417개" "
평점 8 - 좋아요. 767개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 767개 이용 후기 중 86개" "
평점 4 - 별로예요. 767개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 767개 이용 후기 중 55개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

DOYEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 2월 8일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are very happy to know that you enjoyed your stay at the tommie hollywood.We hope to welcome you back in the near future.

2/10 - 너무 별로예요

SANGYUN

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no good
small and tiny room. front desk was not kind.
2022년 1월에 1박 숙박함
답변 제공: Joseph B 님, 2022년 3월 20일
Thank you for your respected feedback. We are saddened that our staff did not exceed your expectations and we will do our best to make the necessary changes. We pride ourselves in our great customer service but seems to be we missed the mark with you. As our guests' happiness is our number one priority. Thank you.

10/10 - 훌륭해요

DAEWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 11박 숙박함
답변 제공: Joseph B 님, 2022년 3월 12일
We are happy to hear you like our convenient and bustling Hollywood location. Thank you for taking the time to provide us with this review. We'll always have a luxurious room waiting for you and look forward to welcoming you back soon.

6/10 - 괜찮아요

CHAEWON

2021년 12월에 14박 숙박함
답변 제공: Alfred R. 님, 2022년 1월 8일
Thank you for your feedback. We hope to have another opportunity in the future to create a memorable experience for you.

10/10 - 훌륭해요

Silva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 28일
Thank you very much for rating your stay with us. We are so happy to hear you enjoyed your visit and hope to welcome you back real soon.

6/10 - 괜찮아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great location, no fridge in the rooms needs to be adressed asap
2024년 5월에 1박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 25일
Thank you for taking the time to review your stay. We are sorry to read your stay did not exceed expectations. We do offer fridges upon request due to our room sizes; apologies if this was missed.

8/10 - 좋아요

sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice!
2024년 5월에 3박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 25일
Thank you for taking the time to review your stay. We are happy to see you enjoyed your visit. If you would like to provide additional feedback, do not hesitate to reach out to us directly. We hope you consider us again in the near future.

6/10 - 괜찮아요

Charles

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
No fridge in the room was a let down, also the chinese made soaps and shampoos were gross.
2024년 5월에 1박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 25일
Thank you for taking the time to review your stay. We are sorry to hear your stay was not to a great standard. We do offer fridges upon request due to the size of the rooms. We will forward your feedback to our Housekeeping team. Apologies once again.

10/10 - 훌륭해요

Mariegold

2024년 5월에 1박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 25일
Thank you so much for taking the time to rate your stay with us. We are glad to see you enjoyed your visit and hope to welcome you back again.

2/10 - 너무 별로예요

RAMZI

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is 3 years old, and this is the second experience I have stayed in the first year of opening, and this is the second experience in 2024. Distinguished Expedia customers are not upgraded
2024년 5월에 3박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 25일
Thank you for staying with us and taking the time to write a review. We apologize if you were not provided a complimentary upgrade. We will forward this review to the staff member who checked you in for further training. We appreciate your loyalty to the hotel. Please reach out to us directly next time you reserve so that we can ensure that your needs are fully met. Apologies once again.

8/10 - 좋아요

Manuel

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and very nice place to hang out
2024년 5월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 20일
Dear valued guest,Thank you kindly for the honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood, and we hope to welcome you back in the near future!

4/10 - 별로예요

Martyn 님, London

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was warned when I checked in that the hotel was loud but nothing could prepare me for the loud banging, screaming and music playing until 4am on some days. I barely slept during my stay and would strongly advise against staying at this hotel unless you like sleeping in a nightclub.
2024년 5월에 3박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 21일
Thank you for taking the time to review your stay. We apologize the music disturbed your visit; we are a nightlife hotel surrounded by nightlife hotels in central Hollywood and advertise our events and hours online. Our rooftop music finishes at 2am due to licensing.

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place - I’ve stayed plenty of times for my work trips.
2024년 5월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 21일
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope you enjoyed your stay at the tommie hollywood and we hope to welcome you back in the near future!

10/10 - 훌륭해요

Jinhua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nothing
2024년 5월에 1박 숙박함
답변 제공: Sophia H. - Assistant Front Office Manager 님, 2024년 5월 17일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood. And we hope to welcome you back in the near future!

10/10 - 훌륭해요

Curtis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic Stay. I highly recommend!
2024년 5월에 1박 숙박함
답변 제공: Sophia H. - Assistant Front Office Manager 님, 2024년 5월 17일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are very happy to hear that you enjoyed your stay at the tommie hollywood. And we hope to welcome you back in the near future with the same experience!

2/10 - 너무 별로예요

Tatyana

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
parties and loud music all nights long, impossible to rest or sleep. horrible experience, stuff didn't help at not, neither with other room, not with refund and relocation to other hotel. Do not recommend it for adults, family or tourists.
2024년 5월에 2박 숙박함
답변 제공: Tayaba W. 님, 2024년 5월 14일
I'm sorry to hear about your disappointing experience. Your comfort and relaxation are important, and it's regrettable that the noise disturbance impacted your stay negatively. It sounds like the situation wasn't managed well by the staff, which only added to your frustration. Your feedback will be valuable for the hotel management to address these issues and ensure a more enjoyable experience for future guests.

10/10 - 훌륭해요

william

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was top notch . The restaurant and roof top bar were excellent. We will definitely return to this hotel.
2024년 5월에 2박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 12일
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your kind feedback, and are very happy to hear that you enjoyed your stay at the tommie hollywood - we hope to welcome you back very soon!

10/10 - 훌륭해요

Venessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 26일
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope you enjoyed your stay at the tommie hollywood and we hope to welcome you back in the near future!

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 12일
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your feedback, and please don't hesitate to reach out for any additional comments. We hope to welcome you back!

10/10 - 훌륭해요

Kassandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super linda y moderna
2024년 5월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 11일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood, and hope to welcome you back in the near future!

10/10 - 훌륭해요

CARLA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay at Tommie. It’s a nice, clean hotel with an excellent location - walking distance to so many things being literally one block over from Hollywood Blvd. The staff was friendly/helpful. I absolutely loved my room and how cute and clean it was, although a mini fridge would’ve been nice. I’m actually surprised at how clean the hotel is considering how busy it is. About the noise - I feel like people always complain about noise in hotel reviews, but this time it was actually accurate. It gets LOUD on Fri/Sat nights. I could definitely hear the music bumpin but I think it stopped around 2am. Noise doesn’t really bother me though AND they did give a warning about the noise at check in which I appreciate. I did valet for the 3 days I was there - fast and friendly service. I would stay here again! I felt safe and comfortable for a solo female guest.
2024년 5월에 2박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 11일
Dear valued guest,Thank you kindly for taking the time to leave us your honest review. We are very happy to hear that you enjoyed your stay at the tommie hollywood, as well as highlighting our amazing staff from front desk to valet. We do apologize that you experienced noise disturbance during your stay, we hope the next time you decide to visit, we can place you on a more quieter side of the hotel. Thank you again for your positive comments, and we hope to welcome you back soon!

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New hotel. Excellent location for transport and restaurants. Young, accommodating and helpful staff. Adequate level of cleanliness. Nice possibility to have a drink on the rooftop with a panoramic view of the Hollywood Hills. Only downside: no minibar in the room; slightly noisy room; dilapidated area around the hotel.
2024년 4월에 7박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 11일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood! We do apologize if you experienced any noise disturbances, we try our best to advertise our venue hours online. We hope the next time you decide to visit, we can place you on a more quieter side of the hotel. Thank you again for your feedback, and we hope to welcome you back in the near future!

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 28일
Thank you very much for rating your stay with us. We are so happy to hear you enjoyed your visit and hope to welcome you back real soon.

10/10 - 훌륭해요

Raveen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay here! Would come back to this property.
2024년 5월에 3박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 20일
Dear valued guest,Thank you kindly for the honest review. We are very appreciative to hear that you enjoyed your stay at the tommie hollywood, and we hope to welcome you back really soon!

10/10 - 훌륭해요

Paige-a-lishous

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great stay, for being a night life esque hotel it was quiet at night, but gets very busy in the evening/night with non hotel people in the lobby, elevator, and outside as one of the 2 bars on the lot is on the roof. The room fits well for young travelers, but definitely missed having a fridge in the room as there is not one. The staff was very attentive to fixing issues. It was a nice touch to be able to text the front desk for assistance.
2024년 5월에 3박 숙박함
답변 제공: Sophia H. - Assistant Front Office Manager 님, 2024년 5월 7일
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your detailed feedback, and we are happy to hear that you enjoyed your stay at the tommie hollywood. We also have mini-refrigerators available upon request. Thank you and we hope to welcome you back in the near future!

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Hotel is really nice, but a dining option in the hotel would be nice. Also no heated pool. Brrrr
2024년 4월에 7박 숙박함
답변 제공: Sophia H. - Assistant Front Office Manager 님, 2024년 5월 7일
Dear valued guest,Thank you for taking the time to leave us your honest review. We apologize if our dining options weren't explained to you, we try our best to advertise our venues on our websites. We also do apologize that our rooftop pool is not heated - it's currently under wraps to be fixed, and we have been recommending using our sister properties rooftop pool around the corner, in the meantime. Thank you for your feedback and we hope to welcome you in the near future!

10/10 - 훌륭해요

Eliza Jean Hopcraft

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 11일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood - we appreciate your positive feedback, and hope to welcome you back in the near future!

4/10 - 별로예요

Daniel

2024년 5월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 26일
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope you know that your feedback is important to us. Please don't hesitate to let us know if you have any additional comments regarding your stay at the tommie hollywood.

10/10 - 훌륭해요

TAYLOR

2024년 5월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 26일
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope you enjoyed your stay at the tommie hollywood, and we also hope to welcome you back in the near future with another great experience!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean comfortable nicely designed and decorated. Very enjoyable stay.
2024년 5월에 1박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 5월 5일
Thank you very much for taking the time to review your stay with us at the tommie Hollywood. We are glad to see you enjoyed your visit and we hope to welcome you back soon.

10/10 - 훌륭해요

Mayra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent boutique hotel in the heart of Hollywood. What a find! Family friendly. Rooms are exquisite. The bed is very comfortable.. almost as if you are sleeping on a cloud. Will definitely stay at this hotel again.
2024년 4월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 2일
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your positive feedback, and are delighted to hear that you enjoyed your stay at the tommie hollywood. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Derek James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful time. The night we checked in there was a lot going on and we were nervous about the noise. The room was quiet. The staff were friendly. We didn’t fit the vibe but it was nice! Oh and the food at the attached restaurant was delicious.
2024년 4월에 3박 숙박함
답변 제공: Tayaba W. 님, 2024년 4월 30일
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that despite any initial concerns about noise, you found your room to be quiet and comfortable. Providing a peaceful environment for our guests to relax and unwind is always a top priority for us.It's wonderful to hear that you found our staff friendly and welcoming. Creating a warm and inviting atmosphere for all our guests is something we strive for every day, so it's incredibly rewarding to know that you felt well taken care of during your stay.We're also delighted that you enjoyed the food at our attached restaurant! Our culinary team works hard to create delicious dishes using fresh, locally sourced ingredients, and we're thrilled that their efforts left a positive impression on you.While we understand that every guest may have different expectations and preferences, we're glad that you still found your experience enjoyable despite not feeling like you completely fit the vibe. Diversity is what makes each guest's experience unique, and we're grateful to have had the opportunity to host you.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know! :)

10/10 - 훌륭해요

Miriam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a good time at this spot! We just hated that the restaurant opened at like 6pm and closed at 11pm. We had a concert at the Hollywood Bowl at 7pm, so did not have enough time for dinner before the show, and we came back too late to get dinner afterwards. We stayed at the hotel because of the convenience of staying so close to the Bowl. Parking was easy (albeit expensive), but it similar to the cost of similar quality hotels. We thought the room was tiny, but we only needed it for sleeping that night, so it was perfect. Staff were knowledgeable and welcoming.
2024년 4월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 4월 30일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood, although we do apologize that our venue hours were not available during your visit. We hope we can welcome you back in the near future!

6/10 - 괜찮아요

Jerika

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wanted to rate this good, as the room was beautiful and comfortable. My biggest issue is that it was so loud. Not certain what bar it was coming from, I think the rooftop bar, but the music was pumping until 2am. Which a little is okay but my room was pounding. Very frustrating. The pool was not quite what was expected. There was a water dispenser available, and the drinks from the bar were allowed but there wasn’t service up there and the beds/chairs were all covered in towels and not very clean.
2024년 4월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 11일
Dear valued guest,Thank you for taking the time to leave us your honest review. We apologize if you were not notified ahead of time regarding our nightlife venues, we try our best to advertise the hours online. Due to us being in the heart of Hollywood, we are surrounding by multiple nightlife properties, and unfortunately the noise affects our rooms. We appreciate your feedback regarding the conditions of the pool - cleanliness and comfortability at all amenities of the hotel, should be welcoming, so we will make sure this comment is sent to the right department to make sure this doesn't happen again. Thank you again for your feedback!

10/10 - 훌륭해요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It had everything you needed in walking distance
2024년 4월에 4박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 4월 30일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood. We hope we will welcome you back in the near future!

10/10 - 훌륭해요

Martha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other that I did not receive any of the VIP upgrades everything was fine.
2024년 4월에 5박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 4월 29일
Dear valued guest,Thank you for taking the time to leave us your honest review.We apologize if a room upgrade as a VIP member was not provided - we hope the next time you decide to visit, we can help and provide your benefits.

10/10 - 훌륭해요

Nurik

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 4박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 4월 29일
Dear valued guest,Thank you for taking the time to leave us your honest review.We are very happy to hear that you enjoyed your stay with us at the tommie hollywood. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Barbara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the sleek and modern look of the hotel! Staff was friendly and always available to answer all of my questions! So many selfie moments were had...lol
2024년 4월에 4박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 4월 27일
Thank you for taking the time to review your stay with us. We are glad you enjoyed your visit and the service that you received. We hope to welcome you back real soon.

8/10 - 좋아요

Darryl

2024년 4월에 2박 숙박함
답변 제공: Sophia H. - Assistant Front Office Manager 님, 2024년 5월 17일
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope that you enjoyed your stay at the tommie hollywood. If so, we would love to welcome you back in the near future!

10/10 - 훌륭해요

Todd 님, Minneapolis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with plenty of food and drink option in the immediate area. Staff was super professional and friendly.
2024년 4월에 5박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 4월 25일
Dear valued guest,Thank you for taking the time to leave us your honest review. We are very happy to hear that you enjoyed the location, as well as our amazing staff at the tommie hollywood. We hope you enjoyed your stay, and are looking forward to welcoming you back in the near future!

8/10 - 좋아요

Olivia 님, Redondo Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 4월 25일
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope you enjoyed your stay at the tommie hollywood, and hope to welcome you back in the near future!

8/10 - 좋아요

Bristol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was immaculately clean and the bedding was luxurious. In the evening, the music and noise from surrounding bars/street was 9/10 loud into the early hours of the morning. I’m not sure you could even hope to sleep through it without earplugs. The stay was wonderful but the noise on Saturday and Sunday night has to be noted for those who intend on getting some sleep.
2024년 4월에 2박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 4월 24일
Thank you for taking the time to review your stay. We are glad to read you liked the accommodation. Sorry to hear the music disturbed your visit. We are a nightlife hotel, surrounded by nightlife hotels in central Hollywood and advertise our hours and events online and advise all guests at check-in; apologies if this was missed. We hope you consider us again in the future.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Room cleaned everyday. Convenient location.
2024년 4월에 4박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 4월 23일
Thank you for taking the time to review your stay with us. We are so happy to hear of the service you received during your visit and hope to welcome you back real soon.

6/10 - 괜찮아요

Jimmy

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They have NO dark or blackout blinds right now as they are being replaced!! Just sheer decorative curtains.
2024년 4월에 2박 숙박함
답변 제공: Sophia H. - Assistant Front Office Manager 님, 2024년 4월 23일
Dear valued guest,We apologize regarding the missing curtains, we made sure our guests are aware of the blinds and offered sleeping masks, if the sun was too bothersome. We apologize if this was not enough. We hope the next time you decide to visit, we can place you in a room with functioning curtains.Thank you for your feedback.

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great spot, I was able to walk to all the places I needed and wanted to go to and then return at night. I am a Single female and felt just fine walking around this hotel during the day and coming back at night. It was clean, very nice - It is a late night spot and the front desk let me. know that when I checked in, which was very nice of them. It didn't bother me and I was grateful they let me know. Really enjoyed staying here and will be returning!
2024년 4월에 3박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 4월 22일
Dear valued guest,Thank you for taking the time to leave us your honest review.We are very happy to hear that you enjoyed your stay at the tommie hollywood, as well as the surrounding area. We hope to welcome you back with the same experience!

2/10 - 너무 별로예요

Patricia

2024년 4월에 1박 숙박함
답변 제공: Sophia H. Assistant Front Office Manager 님, 2024년 5월 11일
Dear valued guest,Thank you for taking the time to leave us a review - we are sorry to hear if you did not enjoy your stay at the tommie hollywood. Please don't hesitate to reach out with any additional feedback, as your opinion is important to us. Thank you.

10/10 - 훌륭해요

ujjwal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would visit again.
2024년 4월에 4박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 4월 20일
Thank you for taking the time to review your stay with us. We are glad you enjoyed your visit and hope to welcome you back.

8/10 - 좋아요

Randolph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms, as indicated, are small, but who wants to spend all there time in a hotel room? Lack of in-room coffee is just a bad planning, who wants to have to go down to the Lobby to get coffee? Maybe at a Motel 6, but not here. Also, as others have mentioned, the rooms are advertised as "sound proof" but they are not "percussion-proof" as the thumping from the on-site restaurant was notable. If you don't like in-room coffee and love nightlife, you'll love it. Would we go back? Sure, with a smuggled in coffee maker, and better earplugs.
2024년 4월에 3박 숙박함
답변 제공: Sophia H. - Assistant Front Office Manager 님, 2024년 4월 19일
Dear valued guest,thank you for taking the time to leave us your honest review.We apologize if the noise and lack of some amenities caused any inconvenience during your stay. Overall, we appreciate your feedback, and will forward it to the relevant departments.We hope to still welcome you back in the near future.

10/10 - 훌륭해요

Monika

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 4월 19일
Thank you very much for taking the time to rate your stay with us. We are glad to see you enjoyed your visit and hope to welcome you back real soon.

4/10 - 별로예요

Kathryn Ann 님, Spring City

단체 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Upon arrival, we were informed that we would not be able to use the pool or topside bar/restaurant; due to a private party reserving the facilities for the duration of our stay. (Wed-Fri) As we had anticipated on using those facilities as a meeting point; we were left with NO on site option. We were instructed to go to the "sister" location "around the corner. This was truly disappointing. Will not return.
2024년 4월에 2박 숙박함
답변 제공: Iago, Assistant Front Office Manager 님, 2024년 4월 19일
Thank you for taking the time to review your stay. We are sorry there was an event at the pool; it was only there on Wednesday April 10th 2024; on Thursday and Friday the pool and bar was open to guests. We are a complex property and our guests are welcome to use the facilities at the Thompson which is 3 doors away from us; apologies if this was an inconvenience. We try to accommodate both guests and events at the hotel.